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If you need service or help,
we suggest you follow
these three steps:
1. Before calling
for service...
Performance
problems
are sometlmes
caused
by
little things you can correct without tools Before you
call for service, check this list
If your refrigerator
will not operate:
l
Is the electric
cord plugged
1r3
l
Is CI fuse blown or a circuit breaker trlpped'
l
Is the Temperature
Control dlol turned ON'
If your ice maker
will not operate:
l
Has the freezer had enough time to get cold? With
a new refrigerator,
this might take overnight
l
Is the signal arm ON
In the 3owr posItIon'
l
Is the water valve turned or and
s water getting
to the Ice maker'
If there
is a rattling
or jingling
noise,
or other
unfamiliar
sounds:
l
Is something
on top or behind the refrigerator
mak-
Ing noise when the refrigerator
IS
running?
l
New features on your new refrigerator
make new
sounds Yoti may be hearing
air flowing
from the
fans, timer clicks for the defrosting
cycle,
defrost
water draining
Into the defrost pan
If YOU have an
ice maker, you WIII hear water fill the molds and
the ice drop intothe
bin
If there
is water
in the defrost
pan:
l
In hot, muggy
weather, this
IT
normal
The pan carI
even be half full Make sure the refrigerator
IS
level
so the pan doesn t overflow
If the light doesn't
work:
l
Check
fuses apd circuit
breakers
Make sure its
plugged
in
l
The sulb ma>] De burned
oat clrjplug the refriger-
ator rel?ove the light shield replace
the bulb wIti,
an appliance
bulb ro larger thar
40 watts
Rem
place the ilght shlela and plug
in
the cord
If the motor seems to run too much:
l
Is the candenser,
behind the base grill free of dust
ar,a 0nt'
l
On ?ot days
or If the rcor?
s ~~/ar~~, the motor
naturally runs longer
l
If the door has been
opened
a ot
or if a large
amcunt
of food has been put In, the ,r~otor '~111 run
longer +o cool ciow~ the intertor
Remember:
Motor ruining
time depends
on dif
ferent things
number of door openings,
amount
of
food stored. temperature
of 'he room, setting of the
controls
And
Lour qew refrigerator
may be larger
than
your old one so
I:
has more space
to be cooled
It
also has a regular freezer Instead
of a frozen food
comporiment
It provides
colder
and more LntforT
temperatures
for better food storage
All this means
better refrigeratlor
and may 'equire
[more running
time than your old one
2. If you need service...
Whirlpool
Franchised
TECH-CARE'
Service
It's reassurtng to know
that
WhIrlpool
stands
behind your new appli-
ante
with its network of
fianchlsed
TECH-CARE'
service
companies
TECH-CARE
service
IS
designed
to fulfill your
warranty
and provide
the after-warranty
ser-
vice and maintenance
to keep your new appliance
In top notch condition,
anywhere
In the United States Whirlpool wants you to
get the service that yar would
expect
on quality
home appliances.
If you move
. . .To make sure that your appliance
IS correctly
Installed and to insure Its continued
sat-
lsfactory operation,
please
telephone
your nearest
TECH-CARE service
company
for installation
or to
get the name
of a qualified
installer. (Installation
cost ~111, of course, be paid for by you.)
Or, if you need service
. . .
1. Call the dealer
from whom you purchased
the
appliance
or a WhIrlpool franchised
TECH-CARE ser-
vice company.
He is In the Yellow
Pages of your
telephone
directory
listed under Refrigerators
and
Freezers ~ RepairIng
or Servicing
(Also under Wash-
ers, Dryers - Repairing
or Servicing
)
2. Should
you not find a listing,
dial
free,
the
Whirlpool
COOL-LINE"
service
assistance
tele-
phone
number
(800)
253-1301.
When
calling
from:
Michigan
Dial (800) 632-2243
Alaska
& Hawaii
.
Dial (800) 253-1121
3. If you have a problem...
Call Whirlpool Corporation
in Benton Harbor at the
COOL-LINE
service
assistance
telephone
number
(see step 2) or write
Mr. Stephen E. Upton,
Vice Prestdent
Whirlpool
Corporation
Admlnlstratlve
Center
2000 U S. 33, North
Benton Harbor, Michigan
49022
Remember
If you must call or write, please
provide
your name,
address,
telephone
number,
type
of appliance.
brand,
model,
serial number,
date of purchase,
the dealer's
name, and a corn-
plete descrlptlon
of the problem
This InformatIon
IS
needed
in order to better respond to your request for
assistance
13
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