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If you need service or assistance,
we suggest you follow these four steps:
1. Before calling
for assistance..
.
Performance
problems
often result from little things
you can find and fix yourself without tools of any krnd
If your refrigerator
will not operate:
l
Is the electric
cord plugged
in'
l
Is a fuse blown or a circurt breaker tripped?
l
Is the Temperature
Control turned ON?
If there
is a rattling
or jingling
noise,
or other
unfamiliar
sounds:
l
Is something
on top or behind the refrigerator
mak-
rng noise when the refrigerator
is runnrng?
l
New features on your new refrigerator
make new
sounds
You may be hearing
air flowrng
from the
fans, timer clicks for the defrosting
cycle,
defrost
water draining
into the defrost pan
If your ice maker
will not operate:
l
Has the freezer had enough trme to get cold? With
a new refrigerator,
this mrght take overnight.
l
Is the signal arm ON. In the down positron?
l
Is the water valve turned on3 Is water getting
to the
ice maker7
If there
is water
in the defrost
pan:
l
In hot, muggy weather, this is normal
The pan can
even be half full Make sure the refrigerator
IS
level
so the pan doesn't overflow.
If the lights aren't
working:
l
Check
fuses and crrcuit breakers.
Make
sure it's
plugged
in.
If a bulb is burned
out:
l
See Instructions for changing
light bulbs on page
7 Use appliance
bulbs only
If the motor seems to run too much:
l
Is the condenser,
behind
the base grille, free of
dust and lint?
l
On hot days, or if the room is warm, the motor
naturally
runs longer.
l
If the door has been opened
a lot, or if a large
amount of food has been put In, the motor will run
longer to cool down the intenor
Remember:
Motor running trme depends
on drf-
ferent things, number
of door openrngs.
amount
of
food stored, temperature
of the room, setting of the
controls.
And, your new refrigerator
may be larger
than
your old one so it has more space to be cooled.
It
also has a regular freezer Instead of a frozen food
compartment.
All this means better refrigeration
and
may require more running time than your old one.
0
FSP is a registered
trademark
of Whirlpool
Corporation
for quality
parts
Look
for this symbol
of quallh/
whenever
Vou need
a replacement
FSP
pori
for your
WhIrlpool
appliance
FSP
replacement
parts
~111 fll rIghi
and
work
rIghi
R
because
they
are
made
to the same
exoctlng
speclflcatlons
used
to butid
every
new
Whirlpool
appliance
2. If you need assistance"...
Call
Whlrlpool
COOL-LINE
' service
assls-
tance
telephone
number.
Dlal free from:
Contlnental
U.S. . . . . . . . . . , . . (800) 253-1301
Mlchlgan
. . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska
& Hawall
. . . . . . . . . . . (800) 253-1121
and talk with one of our trained
Consultants
The
Consultant
can Instruct you in how to obtain satrsfac-
tory operation
from your appliance
or, if servrce
is
necessary,
recommend
a qualrfied
service
com-
pany in your area
3. If you need service"...
1
/
FRANCHISED
SERVICE
Whrrlpool
has a na-
tionwide
network
of
franchised
TECH-CARE m
Service
Companies.
TECH-CARE
service
technicians
are trained
to fulfill
the
product
warranty
and
provide
after-warranty
service,
anywhere
in the United
States.
To
locate
TECH-CARE service in your area, call our COOL-LINE
service assistance telephone
number [see Step 2) or
look in your telephone
directory
Yellow Pages under
APPLIANCES-HOUSEHOLD-
ELECTRICAL
APPLIANCES-
MAJOR-
SERVICE
(L REPAIR
MAJOR-
REPAIRING
B PARTS
OR
WHIRLPOOL APPLIANCFS
WHIRLPOOL APPLIANCES
FRANCHISED TECH CAR: SERYICE
FRANCHISED TECH CARE SERVICE
\EHI'/C
t c OIIP4
L/E5
st:/t\
/C'F c OIfP4
VIE.5
XYZSERVICECO
XYZ SERVICE CO
123 Ma:1e
999 9999
173 Maple
999 9999
OR
WASHING
MACHINES
DRYERS
8 IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANCHISEDTECH
CARESERVICE
S;ERi~,~ t. c O\II'-\
\'/t.s
XVZ SERVICE CO
123 Maple
999.9999
4. If you have a problem ", . .
Call our COOL-LINE service assistance
telephone
number [see Step 2) and talk with one of our Consul-
tants, or if you prefer, write to
Mr Guy Turner, Vrce President
Whrrlpool Ccfporatron
Administrative
Center
2000 US-33 North
Benton Harbor, Ml 49022
If you must call or write. please
provide:
model
number,
serial number,
date
of purchase,
and a
complete
description
of the problem.
This informa-
tron is needed
in order to better
respond
to your
request for assrstance.
15
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