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If you need service or assistance,
we suggest you follow these four steps:
1
l
Before calling for assistance.. .
Performance
problems
often
result
from
little
things
you
can
find
and
fix yourself
with-
out tools
of any
kind
It nothing
operates:
l
Is the range
correctly
plugged
Into a live
clrcult
with the proper
voltage?
(See Instal-
lation
Instructions.)
l
Have
you checked
the main
fuse or clrcult
breaker
box?
If the microwave
oven will not run:
l
Is the timer
set?
l
Is the Cook
Power
set?
l
Is the door
firmly
closed'
l
Did you
push the START Button?
l
Did you
follow
the directions
on page
5
exactly?
If microwave
cooking
times seem too long:
l
Is the electric
supply
to your
home
low or
lower
than
normal'
Your electric
company
can
tell you if the line voltage
is low
l
Is the Cook
Power
at the recommended
setting?
l
Are y,3u allowlng
for more
time
when
cook-
lrlg more
food
at one time?
If the microwave
oven turns off too soon or
not soon enough
when using the probe:
0 Is ct least
1 i of the probe
In the food'
l
Is the probe
tip in the center
of the food?
l
Is the probe
touching
bone
or fat?
l
Have
you allowed
roasts
lo stand
for a few
minutes
after
cookIng
. 1s the probe
plugged
tightly
Into its socket?
l
Is the Cook
Power
set where
It should
be7
l
Is the Meal
Sensor
set at the end
tempera-
ture you
want'
If the lower oven will not operate:
. Is the Oven
Selector
turned
to a setting
[BAKE or BROIL, but not TIMED)?
. 15 the Oven
Temperature
Control
turned
to a
temperature
setting?
If surface
units will not operate:
. Have
you checked
maln
fuse or circuit
breaker
box?
l
Are surface
units plugged
in all the way?
l
Do the control
knobs
turn7
If surface
unit knob or knobs will not turn:
l
Did you
push in before
trying
to turn?
l
Is the spring
replaced
as shown
on
pagelq?
If the Self-Cleaning
cycle
will not operate:
l
Are the Oven
Selector
and
the Oven
Tem-
perature
Control
set to "CLEAN?"
l
Does
the Start Time Dial show
the correct
time
of day7
l
Is the Stop Time Dial set ahead
to the time
you want
the cleaning
cycle
to stop?
l
Is the Lock
Lever
all the way
to the right?
[The Clean
Light will come
on.]
It cooking
results aren't
what you expect,:
l
Is the range
level'
l
Are you
using
pans
recommended
in the
Cooking
Guide?
l
If baking,
have
you allowed
1' rlo
2 inches
(4-5 cm) on all sides
of the pans
for air
clrculatlon7
l
Does
the oven
temperature
seem
too low or
too high?
See page
13, "Adjusting
the oven
temperature
control."
l
Have
you
preheated
the oven
as the recipe
calls
for7
l
Are the pans
the size called
for in the
recipe?
l
Are you followlng
a tested
recipe
from
a
reliable
source?
l
Do the cooking
utensils
have
smooth,
flat
bottoms?
l
Do the cooklng
utensils
fit the surface
unit
being
used?
See
the
Cooking
Guide
for more
information
on cooking
problems
and
how
to solve
them.
25
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