Troubleshooting - Reverie POWER-FLEX 3 Owner's Manual And Reference Manual

POWER-FLEX 3
In the Event the Power-Flex™ 3 Adjustable Base fails to operate, investigate the
symptoms and possible solutions provided in the chart below:
Symptom
Remote control LED illuminates and appears
to be operable but will not activate the
Adjustable Base.
No features of the Power-Flex™ 3
Adjustable Base will activate.
Remote control LED will not illuminate.
Head or foot section will elevate but will not return
Head or foot lift function has minor interference
during operation.
™
• Verify the power cord is plugged into a
working, grounded electrical outlet. A
grounded, electrical surge protection device is
recommended. Test the outlet by plugging in
another working appliance.
• Program the remote control (see the Remote
Control Guide, included with this product, for
programming procedures). If equipped with a
power down box, make certain the power down
box is easily accessible. Relocate the power
down box if required.
• Unplug the power cord, wait 45 seconds and
plug it in to reset the electronic components.
• The electrical circuit breaker may be tripped.
Check the electrical service breaker box to
verify.
• The surge protection device or electrical outlet
is defective. Test the outlet by plugging in
another working appliance.
• Replace the batteries in the hand control.
• Ensure the batteries are installed correctly.
• The Adjustable Base mechanism may be
obstructed. Elevate the Adjustable Base and check
for an obstruction. Remove the obstruction.
• The head section may be too close to the wall. The
headboard may be too close to the edge of the
mattress. Verify a 1.5" (38.1mm) to 2" (50.8mm)
distance is between the headboard brackets and
the mattress. Adjust if required.
• Check batteries in remote, replace if necessary.
Make sure that you are following the duty
cycle of the motors (do not operate more than
three (3) minutes over a thirty (30) minute
period,approximately 10% duty cycle).
• Press the lift buttons squarely & accurately.
Remote may be experiencing common Radio
Frequency Interference from other radio
transmitting devices.
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Troubleshooting

Solution