Trouble Shooting - LG GW525 User Manual

Trouble shooting

This chapter lists some problems you might encounter while using your
phone. Some problems require you to call your service provider, but most
are easy for you to correct yourself.
Message Possible causes
There is no SIM card in
SIM error the phone or it is inserted
incorrectly.
Signal weak
No network
connection
Outside GSM network area
To change a security code,
you will need to confirm
Codes do not
the new code by entering
match
it again. The two codes you
have entered do not match.
Not supported by Service
Function
Provider, or registration
cannot be set
required
Dialling error
Calls not
New SIM card inserted
available
Charge limit reached
On/Off key not pressed long
enough
Phone cannot
Battery flat
be switched on
Battery contacts dirty
Possible Solutions
Make sure the SIM card is correctly
inserted.
Move towards a window or into an
open area. Check the service provider
coverage map.
Contact your Service Provider.
Contact your Service Provider.
New network not authorised. Check
for new restrictions. Contact Service
Provider or reset limit with PIN 2.
Press the On/Off key down for at least
two seconds.
Charge battery. Check the charging
indicator on the display.
Clean the contacts.
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