Cornell Communications, Inc 4800 Planning/Programming Guide 05/30/14 Table of Contents Table of Contents Cautions and Warnings Programmed Information Programming “Automatic Dial” ECC, Call Station, and System Fault Messages Pending Message Required Site Programming 7-11 ECC - Emergency Call Center, Procedures...
4. Caution - The 4800 Digital Emergency Communication System requires a dedicated, Analog “POTS” telephone line for “Offsite” modem communication. 1. Warning – Cornell Communications manufactures proprietary Control Panels and Switches that have 8 available RJ45 ports to connect to additional Remote Control Panels, Switches and Call Stations. These devices connect using the straight-thru, TIA/EIA 568A or TIA/EIA 568B, wiring standard.
4800 Planning/Programming Guide 05/30/14 Programmed Information The 4800 System is factory programmed, with the local site information that is provided by the local Cornell Dealer or Distributor. Once the Emergency Communication System is configured, the program is stored in the Main Control Panel and on a Cornell supplied USB drive, which is attached to the Main Control Panel.
Cornell Communications, Inc 4800 Planning/Programming Guide 05/30/14 Programming “Automatic Dial” [1] The 4800 Digital Emergency Communication System incorporates a programmable automatic dial feature to connect to Analog “POTS” telephone line. In the event that an incoming call is not answered at any of the Control Panel(s), in a preset amount of time, the 4800 system will dial a pre-programmed phone number to directly connect the 4800V Call Station to a monitoring or ECC (Emergency Call Center) location.
As the system attempts to contact the monitoring location or ECC, the dialing tones and ring tones can be heard, providing positive feedback to the user. Please fill in the form on the following pages and return it to your Cornell Communication’s sales representative.
Cornell Communications, Inc 4800 Planning/Programming Guide 05/30/14 REQUIRED SITE PROGRAMMING INFORMATION FORM Descriptions for items on this form can be found on pages 4, 5, and 6. Cornell Use Only Dealer Name End User Site Name Automatic Dial Feature [1] The 4800 system will dial a “pre-programmed phone number”: Yes If “No”, skip to “Pending Message”, below.
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Cornell Communications, Inc 4800 Planning/Programming Guide 05/30/14 Main Control Panel Location (A-4800M) (Location has a maximum of 24 characters, including spaces.) 1 digit 2 digit 1. Bldg: _____ Floor: ____ Location: _________________________________ Remote Control Panel Locations (A-4800R) (Location has a maximum of 24 characters, including spaces.)
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Cornell Communications, Inc 4800 Planning/Programming Guide 05/30/14 Expansion Switch Locations (ES-4808). Cont. (Location has a maximum of 24 characters, including spaces.) 1 digit 2 digit 14. Bldg: _____ Floor: ____ Location: _________________________________ 15. Bldg: _____ Floor: ____ Location: _________________________________ 16. Bldg: _____ Floor: ____ Location: _________________________________ 17.
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Cornell Communications, Inc 4800 Planning/Programming Guide 05/30/14 Call Station Locations (4800V) (Location has a maximum of 24 characters, including spaces.) 1 digit 2 digit 1. Bldg: _____ Floor: ____ Location: _________________________________ 2. Bldg: _____ Floor: ____ Location: _________________________________ 3. Bldg: _____ Floor: ____ Location: _________________________________ 4.
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Cornell Communications, Inc 4800 Planning/Programming Guide 05/30/14 Call Station (4800V)/Expansion Switch Locations (ES-4808) (Location has a maximum of 24 characters, including spaces.) 1 digit 2 digit #_______. Bldg: _____ Floor: ____ Location: _________________________________ #_______. Bldg: _____ Floor: ____ Location: _________________________________ #_______.
You will be connected live in just a moment. Special instructions may vary from each facility. This Call Center Procedures sample will vary from each location and is just a guideline. Please contact your Cornell Regional Account Manager for assistance.
Cornell Communications, Inc 4800 Planning/Programming Guide 05/30/14 Maintenance Periodic Maintenance In general, the 4800 system will provide system fault information at the Control Panel(s) display. The “ACTION REQUIRED” LED represents an active call or a fault in the system that needs to be corrected.
4800 Planning/Programming Guide 05/30/14 Warranty/Returns Warranty: CORNELL warrants its products to be free from defects in materials and workmanship for one hundred twenty (120) months from the date of manufacture, under normal use and service. Obligation of CORNELL is limited to repairing or replacing at its option, any part, which, in its opinion, shall be proved defective in materials or workmanship, under normal use and service.
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