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Pumps
- All wearing parts of the Pump that are in contact with the pumped liquid, such as rotor,
stator, impeller, guide wheel, valves, vanes, bearings, seals etc., are not covered by this warranty.
BW Solar Pumps are designed for pumping water potable for humans and animals, not containing
solid or long fibred particles larger than sand grains. Max sand content: 50 g/m3, max salt content:
300-500 ppm at max. 30° C. Defects due to pumping other liquids are not covered by this warranty.
Negative head on the pressure side of any BW Solar submersible pump will void warranty of pump
and motor. Pumps with a centrifugal pump end require a minimum positive head as specified in the
product information sheets.
Any alteration, damaging, removal, or other changes leaving the serial number or identification plate
illegible or obscuring the identity and date of production of the product, will void this warranty.
If product has been modified, remanufactured or tampered with in any way the claim will be rejected
and sent back at the customer's / Agents expense. (NO EXCEPTIONS)
Array Frames
– All Array frames, built or sold by BW Solar are compliant with current structural
and loading ratings and are only to be used and installed as per instruction manuals provided. ANY
alteration on design or installation voids all warranty. Any overloading of array structure and/or
components are NOT covered under this warranty.
3. Costs
All costs incurred in obtaining warranty are the responsibility of the customer or Agent, including but
not limited to, shipping and handling, travel expense, lost time, lost production, or pickup and
delivery and return shipment.
4. Agents Responsibility
•The Agent must supply their customer with all documentation relating to installation and warranty
and, if installing, must complete and submit the SYSTEM REPORT FORM on behalf of their customer.
•The Agent shall maintain a sufficient inventory of replacement parts to promptly satisfy their after
sales service and customer needs.
•The Agent is responsible for any warranty requirements of their customers.
•The Agent must not make any unauthorized modifications or alterations to the product.
•The Agent may not make any warranties on behalf of BW Solar which have not been authorized in
writing.
5. Validity
This limited warranty shall be valid from 1 September 2015 and shall apply to the above mentioned
BW Solar Products sold to the Customer or Agent from this date, replacing and making void all
previous warranties issued by BW Solar.
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