Changhong Electric CHiQ Hub User Manual

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Changhong CHiQ
User Guide
CH1603-UC
CHiQ Hub

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Table of Contents
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Summary of Contents for Changhong Electric CHiQ Hub

  • Page 1 Changhong CHiQ User Guide CH1603-UC CHiQ Hub...
  • Page 2: Table Of Contents

    What’s Included ·················································· 1 Product Requirements ·········································· 1 Introduction ····················································· 2 Set Up CHiQ Hub ·················································· 3 Using CHiQ App with CHiQ Hub ······························· 8 Works with CHiQ IoT Devices································· 10 Maintaining the CHiQ Hub ···································· 11 Specifications ················································· 13 Troubleshooting ················································...
  • Page 3: What's Included

    What’s Included Qty 1 - CHiQ Hub Qty 1 - AC/DC Adapter Qty 1 - Ethernet Cable Qty 1 - USB Cable Quick Start Guide Product Requirements A router which provides wired connection or Wi-Fi. A smartphone or tablet running iOS 9 or higher; Android 4.4 or higher.
  • Page 4: Introduction

    Introduction CHiQ Hub is the core device in the CHiQ Smart Home System, which connect CHiQ devices to Cloud and CHiQ App. FEATURE LIGHT Blinking Red Factory Resetting. Slow Blinking Red Updating. INTERNET LIGHT Blue Internet is connected. Blinking Blue Wi-Fi Setting.
  • Page 5: Set Up Chiq Hub

    Set Up CHiQ Hub Follow the steps below to set up your CHiQ Hub via CHiQ App. Step 1: Set up CHiQ App Get the CHiQ App from the Apple App Store or Google Play.
  • Page 6 Step 2: Log in or sign up with CHiQ account Open the CHiQ App. Use your CHiQ account to log in. If you don’t have CHiQ account, tap Sign up for an account and follow the register steps to sign up an account.
  • Page 7 You can customize the name, set the room, add to/remove from favourite. a. Name - Name CHiQ Hub. b. Room - Choose a room for CHiQ Hub. c. Favourite - Click “ ” icon to add/remove the device from Favourite.
  • Page 8 Step 4: Power on and set up network Power on the hub using the supplied power adapter, set up network and your device is ready to go. Set up network with two ways: wired connection or Wi-Fi connection. Wired Connection Connect the hub to the Internet port on your router with an Ethernet cable.
  • Page 9 Wi-Fi Connection Connect your smart phone to Wi-Fi. Tap the “Hub” in App to go to its controls. Tap the “ ” icon at the top-right corner to go to details. Tap the Wi-Fi in App to set Wi-Fi. Follow the steps to finish setting. Note Press the SET button on the hub for 5-10 seconds if the hub is not connected to cloud.
  • Page 10: Using Chiq App With Chiq Hub

    Using CHiQ App with CHiQ Hub Share with families You can share your CHiQ devices with your family members by setting home member in CHiQ App. Tap the “ ” icon at the top- left corner to go to your CHiQ profile.
  • Page 11 You can customize the name, set the room, add to/ remove from favourite, and set the Wi-Fi. a. Name - Name CHiQ Hub. b. Room - Choose a room for CHiQ Hub. c. Favourite - Click “ ” icon to add/remove the device from Favourite.
  • Page 12: Works With Chiq Iot Devices

    Works with CHiQ IoT Devices CHiQ Hub as a bridge between CHiQ devices that you have, which build your own smart home system. Monitor, control, and help secure your home. Automate your lights and help save money. Add CHiQ IoT devices to your CHiQ account, such as plugs, switches, locks, gas/water Valves, sensors, and more, to start your smart life.
  • Page 13: Maintaining The Chiq Hub

    Tap “Firmware”. The Feature light will be slowly blinking red during update and stop blinking when update is done. Note Only the CHiQ Hub that is currently reachable and has an available update will be shown on the Details screen.
  • Page 14 Factory Reset Factory reset will erase the Wi-Fi setting. Hold the Set Button for 20-25 seconds until the Feature Light blinks red. Factory reset will be done when the light stops flashing. SET BUTTON...
  • Page 15: Specifications

    Specifications Input: 5V DC Maximum Current: Frequency: LoRa: 923.3MHz Wi-Fi:2412- 2462MHz Environment: Operating temperature: -20°C~50°C (-4°F~104°F) Operating humidity: 0~90% non-condensing...
  • Page 16: Troubleshooting

    Troubleshooting Problem Possible Reason Solution Please check the wired connection or Wi- No internet connection. Internet light is off Fi setting. after powered on Product is defective. Please contact customer service. Scan the QR code with CHiQ Hub has been linked to another Check with you family members or shows “This...
  • Page 17: Customer Service And Warranty

    If you are unable to get your product working, please contact our customer service during business hours. US Live Tech Support: 1-408-9700349 M-F 9am - 5pm PST Email: crl@Changhong.us Changhong Research Labs Inc. 3945 Freedom Circle, Suite 320, Santa Clara, CA 95054 WARRANTY 2 Years Limited Electrical Warranty...
  • Page 18 FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 19 FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. “To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.”...

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