ATEN CAMLIVE UC3021 User Manual

ATEN CAMLIVE UC3021 User Manual

Hdmi to usb-c uvc video capture with power pass-through
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UC3021
CAMLIVE™ +
HDMI to USB-C UVC Video Capture with Power Pass-
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User Manual
www.aten.com

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Summary of Contents for ATEN CAMLIVE UC3021

  • Page 1 UC3021 CAMLIVE™ + HDMI to USB-C UVC Video Capture with Power Pass- Through User Manual www.aten.com...
  • Page 2: Emc Information

    CAMLIVE™ + User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class B digital service, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 3: Rohs

    CAMLIVE™ + User Manual The frequnecy and maximum EIRP Power in EU are listed as below 2402MHz~2480MHz:0.32dBm You are cautioned that changes or modifi cations not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment.
  • Page 4: User Information

    Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988 1-949-428-1111 User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.
  • Page 5: Package Contents

    CAMLIVE™ + User Manual Package Contents 1 UC3021 CAMLIVE™ + HDMI to USB-C UVC Video Capture with Power Pass-Through 1 USB-C to USB-A Cable 1 USB-C to USB-C Cable 1 Camera Mount Adapter 1 Warranty Card 1 User Instructions *When using the CAMLIVE™ + with USB-C to USB-A Cable, if you are only detecting MJPG video, please disconnect the USB-C head that you connected with the host.
  • Page 6: Table Of Contents

    CAMLIVE™ + User Manual Table of Contents EMC Information..........ii RoHS .
  • Page 7 CAMLIVE™ + User Manual Safety Instructions......... . . 25 General .
  • Page 8: About This Manual

    Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit or any connected devices.  ATEN regularly updates its product documentation for new features and fixes. For an up-to-date CAMLIVE™ + documentation, visit http:// www.aten.com/global/en/...
  • Page 9: Conventions

    Indicates critical information. Product Information For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
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  • Page 11: Introduction

    Chapter 1 Introduction Overview CAMLIVE™ + is an UVC video capture designed for mobile streaming. It delivers 4K unencrypted captured profession camera video image to your USB- C/Thunderbolt 3 laptop or Android smartphone for 1080P post-editing or live- streaming. The captured video result is suitable for post-editing or live streaming with various popular third-party video-editing software platforms - Open Broadcaster Software (OBS), CameraFi, Xsplit, Twitch, YouTube, Facebook, to name a few.
  • Page 12: Features

    CAMLIVE™ + User Manual Features  Supports unencrypted 4K video input for 1080P capture  Software free – plug & play designed for PC, Mac and Android platform  HDMI loop-out – supports real-time HDMI video preview  Up to 60W power charging capability for laptop or Android phone – supports USB-C PD3.0 power profile include 5V/9V/15V/20V (additional USB-C power adapter is needed) ...
  • Page 13: Supported Operating System And Requirements

    Chapter 1. Introduction Supported Operating System and Requirements Operation System Minimum Hardware Requirement Windows 7 with Win7_driver installed CPU: Intel® i3 Dual Core 2.8Ghz or higher RAM: 4GB or more Windows 10 or later One USB-C Interface or USB-A Interface OS X 10.13 or later Android 5.0.1 or later with UVC support Android smartphone with UVC and USB-C Interface...
  • Page 14: Components

    CAMLIVE™ + User Manual Components Component Description Mode Switch (PC / Press to switch between PC and Phone Mode. Phone Mode) USB-C UVC Connects to a host. Output Port USB-C DC-in Port Connects to a USB power source for additional power supply.
  • Page 15: Hardware Setup

    Chapter 2 Hardware Setup Please review the safety information regarding the placement of this device in Safety Instructions, page 25. Mounting the Camera Mount Adapter To mount the camera mount adapter, screw the camera mount adapter on the top or bottom of the CAMLIVE™ + with the screws provided in the Camera Mount Adapter Kit.
  • Page 16: Software

    CAMLIVE™ + User Manual 5. (Optional) To switch to Phone Mode, press the Mode Switch. The LED lights when the UC3021 is in Phone Mode. 6. (Optional) Attach the UC3021 on the camera with appropriate camera accessories. Note: 1. When using the CAMLIVE™ + with USB-C to USB-A Cable, if you are only detecting MJPG video, please disconnect and flip the USB-C Cable connector around, and reconnect it to the CAMLIVE™...
  • Page 17: Livestream / Record Setup

    Chapter 3 Livestream / Record Setup Livestream / Record Platform Below lists a few of the available live-streaming or recording software/platforms: OBS: https://obsproject.com Xsplit: https://www.xsplit.com https://www.youtube.com https://www.facebook.com https://www.zoom.com https://www.skype.com https://www.microsoft.com/en-us/microsoft-365 All trademarks are property of their respective owners. Discovering CAMLIVE on your Syste CAMLIVE™...
  • Page 18 CAMLIVE™ + User Manual 2. On the “Utilities” window, double-click “System Information” to bring up the system window. 3. Go to the USB page by clicking “USB” under “Hardware”.
  • Page 19 Chapter 3. Livestream / Record Setup 4. Under “USB 3.0 Bus”, you should see an “UC3021”. This indicates that your system has successfully discovered CAMLIVE™ +. Go to the next section for an example of how to setup both video and audio for live-streaming and recording using CAMLIVE™...
  • Page 20: Windows Operating System

    CAMLIVE™ + User Manual Windows Operating System This is an example used in a Windows 10 Operating System. 1. On a Windows 10 desktop, go to Control Panel and select System. 2. The System window appears, select Device Manager.
  • Page 21 Chapter 3. Livestream / Record Setup 3. The Device Manager window appears. Click on Cameras and Sound, video and game controllers. 4. You should see an “UVC Video” in the Camera list, and an “UVC Audio” in the Sound, video and game controllers list. This indicates that your system has successfully discovered CAMLIVE™...
  • Page 22: Video And Audio Setup

    CAMLIVE™ + User Manual Video and Audio Setup After your system discovers CAMLIVE™ +, choose your livestream/record platform. You will need to setup the video and audio source coming from CAMLIVE™ +. Follow the steps below to setup your video and audio sources (separately). Note: OBS software is the example used in the setup steps below.
  • Page 23 Chapter 3. Livestream / Record Setup 2. Locate and click the “+” button on the bottom of the “Sources” pane (outlined in red in the picture below) to open the add source menu: 3. Select “Video Capture Device” or “Audio Capture Device.
  • Page 24 CAMLIVE™ + User Manual 4. A pop-up window will be shown for you to name the video/audio source. Click the “OK” button to continue. It is recommended that “Make source visible” is checked. 5. On the properties page, click the drop-down menu named “Device” to select CAMLIVE™...
  • Page 25 Chapter 3. Livestream / Record Setup Click the “OK” button to continue. 6. For successful setup, the sources will be shown in the “Source” pane. Setup of video and audio sources are complete, you can now start live- streaming/video recording. Detailed configuration of your live-streaming/video recording software/platform is not within the scope of this user manual, please refer to the software/ platform’s instruction guides/manual.
  • Page 26: Using The Usb Cables

    CAMLIVE™ + User Manual Using the USB Cables When connecting CAMLIVE™ + on a PC with a USB2.0 interface, it will automatically set the provided compressed video quality to the MJPEG compression mode to fit the data bandwidth. For better video quality, we strongly recommend to connect CAMLIVE™...
  • Page 27 Chapter 3. Livestream / Record Setup When using CAMLIVE™ + with USB-C to USB-A Cable, if you find that the captured media only has MJPEG format, simply flip the USB-C Cable connector connected to the CAMLIVE™ + as shown in the diagram below:...
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  • Page 29: The Firmware Upgrade Utility

    Chapter 4 The Firmware Upgrade Utility Overview The purpose of the Firmware Upgrade Utility is to provide an easy process for users to upgrade the CAMLIVE™ + unit to either support PC video capture, or Android smartphone video capture capability. As new firmware versions become available, new firmware upgrade packages are posted on our website.
  • Page 30: Preparation

    CAMLIVE™ + User Manual Preparation To prepare for the firmware upgrade, do the following: Connect the USB-C UVC Output Port to the host. If your laptop only has a USB- A interface, connect the (included) USB-C to USB-A adapter between the host and the USB-C UVC Output Port.
  • Page 31: Starting The Upgrade

    Chapter 4. The Firmware Upgrade Utility Starting the Upgrade To upgrade the CAMLIVE™ +, follow the steps below: 1. Extract and open the downloaded firmware upgrade package file, right click on the Setup icon, and select Run as administrator as shown in the picture below.
  • Page 32 CAMLIVE™ + User Manual 3. To select an installation folder, click Browse, or click Next to continue. 4. A confirmation screen appears, click Next to perform the upgrade.
  • Page 33: Upgrade Failed

    Chapter 4. The Firmware Upgrade Utility 5. After the upgrade has completed, click Close to close the Firmware Upgrade Utility. Note: For Windows 7 users, please download and install the Win7_driver from our website after the upgrade is successful. To download the driver, see Downloading the Firmware Upgrade Package, page 19.
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  • Page 35: Safety Instructions

    Appendix Safety Instructions General  This product is for indoor use only.  Read all of these instructions. Save them for future reference.  Follow all warnings and instructions marked on the device.  Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 36 CAMLIVE™ + User Manual extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.  To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).
  • Page 37: Technical Support

    Troubleshooting http://www.aten-usa.com/support Support Documentation Software Updates Telephone Support 1-888-999-ATEN ext 4988 1-949-428-1111 When you contact us, please have the following information ready beforehand:  Product model number, serial number, and date of purchase  Your computer configuration, including operating system, revision level, expansion cards, and software ...
  • Page 38: Specifications

    CAMLIVE™ + User Manual Specifications Function CAMLIVE™ + Connectors Video In 1 x HDMI Type A Female (Black) Video Output 1 x HDMI Type A Female (Video Loop-out, Black) USB Port USB 3.2 Gen1 Type-C Female (Black) Note: USB-C to USB-C and USB-C to USB-A cables included in the package.
  • Page 39 Appendix Function CAMLIVE™ + Minimum Hardware PC/Mac: Requirement  CPU: Intel® i3 Dual Core 2.8Ghz or higher  RAM: 4GB or more  One USB-C Interface or USB-A Interface Smartphone*:  Android smartphone with UVC and USB-C Interface Note: For detail UVC compatible device list, please review the following link of third part App.
  • Page 40: Limited Warranty

    ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product.

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