Saeco Intuita HD8750 Manual page 4

Trouble shoot:
No coffee or only some drops of coffee are being dispensed (not first time use)/ The coffee is getting watery: This can have different causes; 1). The grinder is
blocked; clean the coffee bean container and coffee duct outlet. 2). Polluted/not well greased brew group; clean the brew group and make sure it is well
greased. 3). Grind setting is set too fine; change the grinder to a course setting. 4). Extra water filter not well placed (optional); Remove the extra water filter and
try to make a coffee. If this works replace the filter. 5). Air in the internal circuit; dispense some hot water. 6). Lime scale is causing a blockage; if the machine has
not yet been descaled, descale the machine.
One of the warning lights is blinking fast/slow/steady on: There is a complete list in the user manual with all causes and actions of the different warning
messages, 1). Indicate which light/button is on/flashing and in which way fast/slow. 2). Check the user manual/FAQ's on the solution and advise.
The descaling process cannot be finished: See previous slide: What to do if the descale procedure cannot be finished/ Calc Clean light does not switch off.
Cannot insert/remove the brew group:
Cannot insert: 1). Make sure the brew group is set in the rest position before placing it back. 2). If still not possible to insert; place back the drip tray including
coffee ground container, close service door, switch ON and back OFF the machine. Try again to insert the brew group.
Cannot remove: 1). Check if the machine is still in the descaling process, if yes then first finish the descaling. If not, place back the drip tray including coffee
ground container, close service door, switch ON and back OFF the machine. Try again to remove the brew group.
How come the drip tray fills up quite fast: It is normal for the drip tray to fill up quickly and does not concern a defect. During use, the internal circuits are rinsed
with water that automatically ends up in the drip tray. Empty the drip tray frequently and when the 'drip tray full' indicator pops up through the drip tray cover.
No hot water or steam comes out of the Classic Milk frother/steam wand: 1). The hole of the hot water/steam wand is clogged, unclog it with a pin. 2).Remove
and clean the classis milk frother thoroughly. 3). Descale the machine.
The coffee pucks are wet, and/or there is water in the coffee ground container: The consistency of the coffee pucks is related to the settings of the machine,
and does not directly point to a machine defect. Expect watery coffee pucks or some extra water in the coffee ground container: 1). During first time use as the
auto-dosing system is still adapting. 2). After switching to a different blend of coffee beans or adjusting the grind settings, just brew some extra cups. 3). After
changing machine settings as; grind setting, coffee volume and aroma setting. As a coarse grind setting, higher coffee volume or a lighter aroma setting will
lead to a waterier coffee puck.
The machine is not grinding the beans: 1). Change the grind setting to a courser setting. 2). Clean the coffee duct outlet and brew group.
The coffee/milk temperature is not hot enough: 1). Pre-heat the cups and use thin walled cups . 2). Adding cold milk or warm frothed milk, in both cases the
temperature will decrease to some extent. Milk foam in particular should not be heated up to more than 55°C. The optimal temperature for milk foam is 40-45°C.
At a higher temperature, the protein in the milk coagulates and the foam collapses.
Why doesn't the Classing Milk frother froth the milk? 1). Clean the Classing milk frother and the steam wand. Remove the external and upper part and clean
them with fresh water. Clean the wand with a wet cloth and a pin. 2). Use cold (approx. 5°C / 41°F) milk with a protein content of at least 3% to ensure optimum
results when preparing a cappuccino. 3). Tip to create milk foam: Froth the milk by gently swirling the container and moving it up and down.
There is water under the machine (machine is leaking): This can have different causes; 1). The drip tray is too full and overflowed during brewing or the descaling
process. Always place the machine on a horizontal surface and check the 'drip tray full' indicator before brewing a coffee. Empty the drip tray before you start
descaling. 2). Check if the water tank is leaking. 3). The brew group or some drains may be blocked, clean the brew group and the inside of the machine.
There is coffee powder under the brew group/in the interior: Because of the fineness of the ground coffee powder, some coffee powder residues in the interior
and under the brew group are normal. If there is a lot of coffee powder, the piston of the brew group is not well greased, clean and grease the brew group.
ON/OFF button does not work/ cannot switch machine ON; Make sure the power cord on the back of the machine is well inserted.
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