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If you need setice or assistance,
we suggest you follow these five steps:
1.
Before calling for assistance...
Performance
problems
often result from little
things you can find and fix yourself without tools
of any kind.
If your dishwasher
will not run, or stops during
a cvcle:
j
Is-the
door
tightly
closed
and
securely
latched?
Has the cycle
been
correctly
set (and
the
Control
Knob pulled
out)?
Is the water turned
on?
Have you checked
your home's main fuses or
circuit
breaker
box?
Is the power
supply
cord plugged
into a live
circuit
with the proper
voltage
(portable
models]?
If the motor has stopped
because
of an over-
load, it will automatically
reset itself within a
few minutes. If the motor does not start, call for
service.
Are you using the POTS & PANS Cycle
or HI-
TEMP WASHING Option?
Is the dishwasher
wait-
ing for water to heat?
If water
remains
in the dishwasher:
l
Has the cycle
completed?
l
A small amount
of remaining
water is normal.
l
Is drain air gap clogged?
If detergent
remains
in the covered
detergent
cup:
l
Is the bottom
rack in backwards?
(The rack
bumpers
should
be at the front.)
l
Is the dishwasher
detergent
fresh and dry with-
out lumps?
l
Is the cycle
completed?
If you hear grinding,
grating,
crunching,
buzz-
ing sounds:
l
A hard
object
has probably
entered
the
POWER CLEAN
Module.
The sound should
stop when the object
IS ground
up.
2. If you need assistance?..
Call
Whirlpool
COOL-LINE"
service
as-
sistance
telephone
number.
Dial free from any-
where
in the U.S.:
i-800-2534301
and talk with one of our trained
Consultants.
The
Consultant
can instruct you in how to obtain
satis-
factory
operation
from your appliance
or, if serv-
ice is necessary,
recommend
a qualified
service
company
in your area.
3.
If you need service*...
[
FRANCHISED
SERVICE
Whirlpool
has a
nationwide
net-
work of franchised
TECH-CARE"
Serv-
ice
Companies.
TECH-CARE service
technicians
are
trained
to fulfill the
product
warranty
and provide
after-
warranty
service,
anywhere
in the United States. To locate
TECH-
CARE service
in your area, call our COOL-LINE
service assistance
telephone
number
[see Step
2) or look in your telephone
directory
Yellow
Pages under:
APPLIANCES
HOUSEHOLD
ELECTRICAL
APPLIANCES
MAJOR
- SERVICE
(L REPAIR
MAJOR
- REPAIRING
(L PARTS
OR
vVHlRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
FRANCHISED TECH-CARE
SERVICE
.SEHVI('E
('O.WI'A,'r'lES
SEHVI~'E
COMF'A'A4IE.S
XYZ SERVICE CO
XYZ SERVICE CO
123 Maple
999~9999
999 9999
OR
123 Maple
WASHING
MACHINES,
DRYERS
6 IRONERS
SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SER\'IC'E
('OMPA.~IES
XYZ SERVICE CO
123 Maple
999~9999
4. If you have a problem?..
Call
our COOL-LINE
service
assistance
tele-
phone number
(see Step 2) and talk with one of our
Consultants,
or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool
Corporation
2000 US-33, North
Benton Harbor, Ml 49022
5.If
you need FSP'
replacement
parts?..
FSP is a registered
trademark
of Whirlpool
Cor-
poration
for quality
parts. Look for this symbol
of
quality
whenever
you need
a replacement
part
for your Whirlpool
appliance.
FSP replacement
parts will fit right and work right, because
they are
made to the same exacting
specifications
used to
build every new Whirlpool
appliance.
If you must call or write, please
provide:
model
number,
serial number,
date
of purchase,
and a
complete
description
of the problem.
This informa-
tion is needed
in order to better
respond
to your
request for assistance.
15
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