Troubleshooting - Aquarium Guardian Monitor and Controller User Manual

15.0 Troubleshooting

There are a series of articles on more advanced troubleshooting on the
Aquarium Guardian Website at https://aquariumguardian.com then click
Wi-Fi connectivity.
Wi-Fi Will Not Stay Connected: Device out of range. Check router
antennas are not blocked, and router is optimally placed within house.
Wi-Fi Will Not Connect: Assuming the device is within range of the router,
check network SSID and password. Refer to Password Reset, section 10.0, of
Email Messages and Test Email not Received: Check the spam message
folder for message from alarm@aquariumguardian.com. Verify that contact
information was entered correctly into the portal. Check that email and text
False leak alarm: Check sensor wires are not in proximity to high voltage
pump wires. This can cause the sensor to have false readings. Clean the location
where the leak sensor is mounted. Salt from saltwater aquariums can be found
on surfaces and this can cause false leak alarms.
Water Level Graphs Not Rendering Properly: Check that the water level sensor
is not located too closely to pumps, which can lead to false high readings.
Lastly, check that the sensor is mounted to the aquarium, and that the sensor is
level. You can use the grow/shrink function under the "View Graphs" section to
Water Temperature is Not Correct: Verify that the temperature sensor
connection is closed all the way. If the jaws of the connector are not completely
closed, then the correct sensor values will not be displayed.
Water Level Sensor Will Not Stay on Aquarium Glass: Clean the surface of the
aquarium with a sponge.
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