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Troubleshooting
This helpful troubleshooting guide will provide you with information about how to recognize a
problem with your lounger, determine possible causes, and find a solution.
In the event your specific situation is not covered in this guide, please contact Living Earth Crafts
so our technical support department can assist you. Beyond the troubleshooting guide below, do
not attempt to repair the lounger yourself. This can void your warranty.
Unauthorized service will not be covered. Please be sure to contact Living Earth Crafts Customer
Service first at (800) 358-8292, (760) 597-2155 Int'l.
Issue
Electrical
components not
working
Warranty Information
Living Earth Crafts (LEC) offers an industry best one (1) year warranty, worldwide, on all chairs
and accessories. Foam and upholstery covering are warranted for three (3) years. Accessories
and options are warranted for one (1) year, unless otherwise noted. LEC may repair or replace
defective components at our discretion. LEC will return the warranted product, standard
shipping pre-paid, to customers in the continental US. International customers are responsible
for any applicable duties and taxes, as well as all shipping charges inbound and outbound.
Normal wear and tear, and costs associated with maintenance procedures, and damage caused
by accident, misuse, improper maintenance, harsh operating environments or neglect (which
includes tears in the upholstery and damage caused by harsh chemical-based cleaners) are
not covered under this warranty. All warranties are limited to repair or replacement, at LEC's
discretion, unless otherwise stated.
SECTION 5: CARE & MAINTENANCE
1.
Ensure the lounger is plugged in.
2.
If using a dimmer switch, ensure it is turned to full power.
3.
Ensure the outlet in your room is receiving power. This can be done
by plugging in a small appliance and turning it on.
4.
Check the fuse or circuit breaker for blown fuse or tripped breaker.
Solution
9
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