Media5 Mediatrix Sentinel Hardware Installation Manual

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Hardware Installation
Guide - Mediatrix Sentinel
Revision 02
March 31, 2015
www.media5corp.com

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Summary of Contents for Media5 Mediatrix Sentinel

  • Page 1 Hardware Installation Guide - Mediatrix Sentinel Revision 02 March 31, 2015 www.media5corp.com...
  • Page 2: Table Of Contents

    Hardware Installation Guide - Mediatrix Sentinel Table of Contents Copyright Notice......................4 Mediatrix Sentinel......................5 Safety Recommendations and Information............6 Danger, Warning, Caution, Note Definitions....................6 Electrical Safety Guidelines...........................6 General Safety Practices............................7 Electrostatic Discharge Prevention........................8 Translated Warning Definition..........................8 Requirements......................10 Location Requirements............................10 Wiring Guidelines..............................10...
  • Page 3 Table of Contents Cables.......................... 21 Gigabit Ethernet Connection (RJ-45)......................... 21 PRI Connection (RJ-45)............................22 BRI S/T Connection (RJ-45)..........................22 FXS and FXO Connections (RJ-11)........................23 Cards..........................24 Installing/Removing a Telephony Card......................24 Troubleshooting......................26 Locating the Product Serial Number.........................26 Troubleshooting..............................26 LED Patterns................................27 RESET/DEFAULT Button........................... 27 Partial Reset................................
  • Page 4: Copyright Notice

    This document contains information that is confidential and proprietary to Media5 Corporation. Media5 Corporation reserves all rights to this document as well as to the Intellectual Property of the document and the technology and know-how that it includes and represents.
  • Page 5: Mediatrix Sentinel

    Mediatrix Sentinel Mediatrix Sentinel Sentinel bundles the capabilities of a Session Border Controller and a Media Gateway. Robust and field - upgradable, this multi-service business platform is designed for medium and large enterprises. Sentinel is ideally targeted for applications ranging from 30 to 600 simultaneous sessions. Sentinel delivers a flexible architecture designed to address a variety of applications including security, demarcation point, SIP normalisation and survivability.
  • Page 6: Safety Recommendations And Information

    Hardware Installation Guide - Mediatrix Sentinel Safety Recommendations and Information Danger, Warning, Caution, Note Definitions Danger: Indicates a hazardous situation which, if not avoided, will result in death or serious injury. Warning: Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
  • Page 7: General Safety Practices

    300V between conductors or is subject to lightning strikes. Warning: The Mediatrix Sentinel must be installed on a circuit equipped with a breaker so that you can easily power the unit off if required. Warning: Hazardous network voltages may be present in PRI and FXO cables.
  • Page 8: Electrostatic Discharge Prevention

    Hardware Installation Guide - Mediatrix Sentinel • Do not open or disassemble this product. • Do not perform any action that creates a potential hazard to people or makes the equipment unsafe. • The unit should be located at 20 cm from your monitor, computer casing or other peripheral including speakers.
  • Page 9 Safety Recommendations and Information relacionados com circuitos eléctricos, e com quaisquer práticas comuns que possam prevenir possíveis acidentes. Este símbolo de aviso significa peligro. Existe riesgo para su integridad física. Antes de ¡Advertencia!: manipular cualquier equipo, considerar los riesgos que entraña la corriente eléctrica y familiarizarse con los procedimientos estándar de prevención de accidentes.
  • Page 10: Requirements

    Hardware Installation Guide - Mediatrix Sentinel Requirements Location Requirements To avoid premature aging of the unit, insure user security and facilitate access, upgrades and maintenance, the following guidelines must be followed. • Install the Mediatrix unit: — on a standard 48.26 cm (19 in.) equipment rack.
  • Page 11 Requirements Parameter Description Weight 4.8 kg (10.6 lb) Power consumption • 100 Vac -240 Vac • 50 Hz / 60 Hz 2A Copyright © 2015...
  • Page 12: Getting Started

    Hardware Installation Guide - Mediatrix Sentinel Getting Started Installation Check List Task Verified by Date Network information available & recorded in site log Location requirements verified Site power Voltage Installation site pre-power check completed Mounting tools and equipment available Additional equipment available...
  • Page 13: Cleaning Instructions

    • RJ-11 phone lines Connectors and Indicators The Mediatrix Sentinel is highly customizable in the sense that it may have one or several types of cards, or none. Therefore the following image may not exactly represent your Mediatrix unit.  ...
  • Page 14 Hardware Installation Guide - Mediatrix Sentinel   LEDs Behavior Condition Unit with Power 1 connector Green, blinking, 1 cycle per Unit is being restarted only second, 50% duty Green, steady ON Unit is restarted No current or failing power supply...
  • Page 15 Getting Started Behavior Condition Indicates that the PRI card is working properly ETH1 - Right LED (activity) Green, blinking, variable rate Network traffic Green, steady ON No network traffic Not connected ETH1 -Left LED (speed) 10 Mbps Green 100 Mbps Yellow 1000 Mbps ETH2/3/4/5/ext -Right LED...
  • Page 16 Hardware Installation Guide - Mediatrix Sentinel Connectors/cards Description PRI card with PRI RJ-45 connector for ISDN-PRI connectivity port FXO card with FXO RJ-11 connectors offering analog PSTN access for various VoIP endpoints ports such as IP phones, FXS devices, softphones and IP-based PBX and...
  • Page 17: Installing A Mediatrix Unit

    Installing a Mediatrix Unit Installing a Mediatrix Unit Before you start Warning: When installing or replacing the Mediatrix unit, the earth ground connection between the grounding screw on the back of the Mediatrix unit and an appropriate grounding point in your site must always be made first and disconnected last.
  • Page 18: Installing The Unit On A Flat Surface

    Hardware Installation Guide - Mediatrix Sentinel • Connect a PSTN or a PBX to the FXO card. Caution: To prevent damage to the Mediatrix unit, make sure to connect the cables to their proper location on the Mediatrix unit. Connect the Ethernet Cables. Refer to: •...
  • Page 19: Using The Mediatrix Unit In The Lan Without A Dhcp

    Adequate earth grounding connection of the Mediatrix unit is mandatory to avoid any damage or injuries. Connect a 10/100/1000 BaseT Ethernet RJ-45 cable into the ETH5/EXT Ethernet connector of the Mediatrix Sentinel. Connect the other end of the cable into your PC. Validate the installation.
  • Page 20: Verifying The Installation

    Consult your DHCP server's logs to find out your IP address. You may also use a network packet sniffer (e.g., Wireshark) to examine the DHCP messages exchanged between the Mediatrix Sentinel and your DHCP server while the Mediatrix Sentinel boots up.
  • Page 21: Cables

    Cables Cables Gigabit Ethernet Connection (RJ-45) Caution: Always use standard telecommunication cables with a minimum of 26 AWG wire gauge. • Gigabit Ethernet requires all four pairs to be present. • Category 5 cables can be used for 10/100 Base T-Connections. •...
  • Page 22: Pri Connection (Rj-45)

    Hardware Installation Guide - Mediatrix Sentinel LED Name Description • Green, steady On: No network traffic • OFF: Not connected PRI Connection (RJ-45) Caution: Always use standard telecommunication cables with a minimum of 26 AWG wire gauge. PRI connections use two pairs of wires: one pair for transmission and the second pair for reception. It is wired so that pins 1 &...
  • Page 23: Fxs And Fxo Connections (Rj-11)

    Cables Pin# TE mode NT mode Not Connected Not connected Not Connected Not Connected Tx + Rx + Rx + Tx + Rx - Tx - Tx - Rx - Not connected Not Connected Not connected Not Connected FXS and FXO Connections (RJ-11) Warning: The RJ-11 cable should comply with UL 1863 and CSA C22.2 No 233 standards.
  • Page 24: Cards

    Hardware Installation Guide - Mediatrix Sentinel Cards Installing/Removing a Telephony Card Before you start Warning: When installing or replacing a Telephony Interface Card in the Mediatrix unit, the earth ground connection between the grounding screw on the back of the Mediatrix unit and an appropriate grounding point in your site is mandatory all the time.
  • Page 25 Cards You can insert any type of card in any of the slots, but you must use the slots from 1 to 8, without leaving slots empty between two cards. Slot order is indicated on the front of the Sentinel (left bottom corner). The only restriction is that slot 1 must be a DSP or PRI card. Be aware that if a card is installed and configured to be used in a slot, moving it to another slot will cause the configuration of the slot to be lost.
  • Page 26: Troubleshooting

    Hardware Installation Guide - Mediatrix Sentinel Troubleshooting Locating the Product Serial Number Before you start Warning: Make sure your unit is powered off before flipping it over. Steps Flip the unit upside down. The serial numbers of the unit is located underneath the unit.
  • Page 27: Led Patterns

    Troubleshooting Problem Cause Unable to contact the Management Interface via the • CLI service not activated in the configuration • Protocol used to contact the CLI not activated Unable to contact the unit via SNMP • SNMP service not activated •...
  • Page 28: Partial Reset

    Hardware Installation Guide - Mediatrix Sentinel Pressing Time Action Comment LED Pattern 2 to 6 seconds Restarts the Mediatrix No changes are made Power1 blinking, all unit. to the Mediatrix unit other LEDs OFF settings. 7 to 11 seconds Initiates a Partial Reset of...
  • Page 29: Performing A Partial Reset

    Troubleshooting A partial reset will also modify the following parameters to their default value: Service Parameter Default Value Users.Password User(s) from profile are restored with their factory password. All other usernames keep their password. Users.AccessRights User(s) from profile are restored with their factory rights.
  • Page 30: Factory Reset

    Hardware Installation Guide - Mediatrix Sentinel Result The Rescue Network Interface is displayed when accessing the Management Interface. Several parameters and services are modified. For more details, refer to Partial Reset (p. 28) What to do next Remove the changes in your configuration that caused the system to no longer respond, and do not forget to disable the Rescue Network interface.
  • Page 31: Disabling The Rescue Interface

    Troubleshooting Result All configuration parameters are reset to their default value. When the Mediatrix unit has finished its provisioning sequence, it is ready to be used with a DHCP provided IP address and MIB parameters. This procedure can also be performed at run time. Disabling the Rescue Interface Information By default the Rescue interface is disabled, however, after a partial reset the rescue interface is...
  • Page 32: Standards Compliance And Disclaimers

    Hardware Installation Guide - Mediatrix Sentinel Standards Compliance and Disclaimers Supported Standards The standards compliance of the Mediatrix units are printed on the same sticker as the product serial number. Refer to Sticker Category Specification Agency approvals • European Union •...
  • Page 33: Disclaimers

    CE Marking DECLARATION OF CONFORMITY We Media5 Corporation, located at 4229 Garlock st. Sherbrooke, Québec, Canada J1L 2C8 declare that for the hereinafter mentioned product the presumption of conformity with the applicable essential requirements of DIRECTIVE 1999/5/EC OF THE EUROPEAN PARLIAMENT (RTTE DIRECTIVE) is given. Any unauthorized modification of the product voids this declaration.
  • Page 34 Hardware Installation Guide - Mediatrix Sentinel Altitude of Operation Translated from Chinese as "Used only at altitudes not more than 2000 m above sea level" or similar. "Only used in not-tropical climate regions."...
  • Page 35 4229, rue de la Garlock Sherbrooke (Quebec) J1L 2C8 Canada Learn more at www.media5corp.com...

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