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Fireye InTouch IT1000 Manual

Wireless monitoring system for flame-monitor microm and burnerlogix flame safeguard controls

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DESCRIPTION
The Fireye
and BurnerLogix Y & Z flame safeguard controls. In the event of a lockout, the inTouch system
reports the condition causing the lockout and also the make, model and location of the equipment
over the wireless GSM cellular network using a wide variety of delivery methods, i.e. telephone, fax,
e-mail, pager (alphanumeric, numeric). The user also configures which individuals will receive a
message regarding certain operating conditions.
The inTouch system also provides additional inputs to monitor up to 4 each of both dry contact
inputs and AC powered input. The inputs can be connected to additional ancillary devices located in
a boiler room that are considered critical to proper operation. These may include compressor out of
range, water on the floor, float levels, freeze conditions, etc. The inTouch system can be configured
to provide distinct messages for each monitored point. Two each of the dry contact and AC voltage
inputs can be configured to alarm on contact close or open or on voltage present or absent.
Also, every 24 hours, the inTouch system will transmit to the server message center information
about itself and the controls connected. This information transmitted contains system hours, burner
cycles, burner hours and total lockouts.
The inTouch Wireless Monitoring System provides many operational characteristics including:
Immediate notification of lockout
24/7 monitoring
Direct interface to Flame-Monitor, MicroM or BurnerLogix
Utilizes cellular network – GSM
Monitors up to 10 Flame Safeguard Devices
Monitors 4 dry-contact inputs, selectable alarm on open or close
Monitors 4 AC inputs, selectable alarm on no voltage or voltage
Selectable 4800/9600 baud rate
Battery back-up
Service button, test message
24 Hour heartbeat status
User configurable messages
NEMA 4 housing
Low monthly service charge
®
inTouch Type IT1000 provides continuous monitoring of the Flame-Monitor, MicroM
WIRELESS MONITORING SYSTEM
TYPE IT1000
WIRELESS MONITORING SYSTEM
MicroM and BurnerLogix
FLAME SAFEGUARD CONTROLS
INT-1000
APRIL 12, 2017
for FLAME-MONITOR
1

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Summary of Contents for Fireye InTouch IT1000

  • Page 1 FLAME SAFEGUARD CONTROLS DESCRIPTION ® The Fireye inTouch Type IT1000 provides continuous monitoring of the Flame-Monitor, MicroM and BurnerLogix Y & Z flame safeguard controls. In the event of a lockout, the inTouch system reports the condition causing the lockout and also the make, model and location of the equipment over the wireless GSM cellular network using a wide variety of delivery methods, i.e.
  • Page 2: Specifications

     SPECIFICATIONS Power: Input Voltage: 85 - 120VAC 50/60 Hz Battery Backup: 9.6 VDC NICAD Environment Operating Temperature: -40 to 160°F (-40 to 70°C) Storage Temperature: -40 to 160°F (-40 to 70°C) Enclosure Type: NEMA-4 suitable for outdoor mounting Dimensions: 7 1/8"W x 9 5/8"H x 3 1/2"D (18 x 24.5 x 8.9cm) Material: UV Resistant ABS Grey...
  • Page 3: Ordering Information

    Up to 10 Fireye controls can be connected to the inTouch System and a poll to each address is made once per second. If the Fireye control reports that it is in a lockout condition or if the control fails to report, the inTouch immediately transmits this information to the Fireye message center.
  • Page 4: Installation

     INSTALLATION Connecting the Antenna • A Quad band GSM antenna is provided with the unit. Optional high gain antennae (see ACCES- SORIES) can be ordered if the site in question has weak cell coverage. • The antenna connections on the enclosure are factory installed to prevent water from entering the enclosure.
  • Page 5  FIGURE 1. 18 17 1. Antenna 15. Terminal blocks (use 12-18 AWG for connections) 2. Socket Modem (GSM) 16. Dry contact inputs 5-12 (do not apply voltage) 3. Antenna cable connection 17. Relay inputs (not used) 4. Processor module (internal) 18.
  • Page 6 The transmitter sends out a sample message and then waits for a return signal to determine if Fireye service is available at this site. • If the transmitter registers Fireye coverage, then the yellow status light (see below) will flash once per second and the signal strength will be displayed. Location •...
  • Page 7 Testing • To complete the test, the transmitter must be configured at the Fireye web site (see Configuring the Device Messaging section). Note that while the following test is recommended, the transmit- ter will send out a Heartbeat message every night. Therefore, it is possible to wait until the next morning to determine if the transmitter sent out a message.
  • Page 8  Connection to Fireye Controls Each Flame-Monitor programmer module, engineering code 38 or greater for EP modules and engineering code 4 or greater for EPD modules, comes standard with modbus protocol. The MicroM control requires having the proper daughter board installed into the chassis. Refer to bulletin E-1101, MC-5000, BL-1001 and BLZ-1001 respectively for more information.
  • Page 9  MicroM Hookup It is assumed the MicroM is mounted in a burner cabinet remote from the inTouch device. • In accordance with local wiring codes, connect the twisted shielded pair (Belden P/N 8945) to the appropriate terminals located on the MicroM daughter board. FIGURE 4.
  • Page 10 GREEN (NOT USED) Verifying Communication After all Fireye controls are properly connected and individually addressed, their connection to the inTouch device can be verified by depressing and releasing the OPTION button 3 times. The 7-seg- ment LED display will switch to a dash (—) symbol followed by the addresses of the devices it is successfully communicating.
  • Page 11  SNOOZE Feature To allow for regularly scheduled testing of boiler/burner safeties such as flame failure, low water cut out, air flow checks, etc., without alarm messages being transmitted, the inTouch provides a SNOOZE feature. During the SNOOZE period the inTouch will not respond to any alarm or reset events.
  • Page 12 After you have received a Fireye inTouch User ID and password, continue with the steps below to configure transmitter messages. If you have not, either contact the Fireye inTouch Account holder to receive your User ID and password, or follow the steps in the next section to set up a Fireye inTouch Account.
  • Page 13  FIGURE 9. USER INFO THE ADDRESS PROVIDED SHOULD BE THE ADDRES OF THE USER OF THIS DEVICE THESE ARE THE DEFAULT LOCATIONS FOR MESSAGE DELIVERY CLICK HERE WHEN YOU HAVE COMPLETED THE FORM Device Summary • When you have successfully logged in, you will be in the Device Summary screen (see Fig. 11). •...
  • Page 14  Input the Device ID number • Before you can enter setup a new transmitter, you must know its ID number. • The ID number for the transmitter is on a label on the radio and should be printed on the Moni- tored Equipment card which was provided with the unit.
  • Page 15  FIGURE 11. NEW EQUIPEMENT INFORMATION CHOOSE FLAME-MONITOR, MircoM or BurnerLogix BE AS SPECIFIC AS POSSIBLE THIS IS THE ADDRESS OF THE EQUIPMENT THE TRANSMITTER IS MONITORING THIS INFORMATION SHOULD BE COMPLETE ENOUGH TO ALLOW A SERVICE PERSON TO GET THE APPROPRIATE PARTS BEFORE COMING TO THE EQUIPMENT SITE CLICK HERE WHEN THE FORM IS...
  • Page 16 You MUST click on a check box on the right to enable a delivery method, and at least one MUST be checked. The Delivery Attempts field indicates how many times Fireye will attempt to deliver a message if the message is not successfully received. When the message is delivered successfully, no more attempts will be made.
  • Page 17  Transmitter is now included in the Device Summary • You will now return to the Device Summary screen as shown below. • The basic information on your transmitter will appear. FIGURE 13. Click on this field to see the messages and detailed information for any transmitter Device Information •...
  • Page 18: Device Information

     FIGURE 14. DEVICE INFORMATION CLICK HERE FOR LAST 90 LOCKOUTS OR HEARTBEATS CLICK HERE FOR GRAPHICAL VIEW OF EQUIPMENT USAGE Device Messages • Clicking on the menu item Message Delivery will bring up the Device Messages screen as shown in Fig. 13. •...
  • Page 19  FIGURE 15. TO MAKE ANY CHANGES, CLICK ON EDIT, DELETE OR ADD...
  • Page 20 Also check that all the other appropriate messages were received. A sample e-mail message appears below. Make sure the appropriate individuals were paged, that the appropriate faxes were sent, and the appropriate phone calls were made. From: Fireye To: jmjlmccar@mediaone.net Sent: Sunday, May 20, 2001 9:08 PM...
  • Page 21 If you wish to establish a credit line now, fill out the Credit Application form and press the Submit button. You may also print out the form and fax it to Fireye at (603) 432-1570. If you prefer to do this, click on the button Fill in Credit Application Later.
  • Page 22  FIGURE 17. THIS ADDRESS IS THE BILLING ACCOUNT ADDRESS OF THE ACCOUNT HOLDER. THIS INFORMATION IS USED TO CONTACT THE ACCOUNT HOLDER. THIS IS NOT WHERE MESSAGES WILL BE SENT. CLICK HERE WHEN YOU HAVE COMPLETED THE FORM AND ARE READY TO BECOME A MEMBER...
  • Page 23: Setting Up Multiple Users

    After your inTouch device is installed and Flame-Monitor or MicroM controls are properly con- nected and verified, you can check the historical status of the equipment at any time. The Fireye message center stores the last 90 lockouts and heartbeats for each piece of equipment connected. The data is current up to the last heartbeat received.
  • Page 24  The information pertaining to that location along with the last 3 lockouts and the last heartbeat infor- mation for the selected device will now be displayed. Remember, every inTouch device can have multiple pieces of equipment connected and each piece of equipment must have its own Device ID. For example, in the figure above, Dev.
  • Page 25  CLICK FOR DETAILED INFORMATION CLICK FOR ADDITIONAL LOCKOUT HISTORY CLICK FOR ADDITIONAL HEART- BEAT INFORMATION From this screen you get detailed information about the lockout message delivery, a message history listing of all lockouts for the equipment, the heartbeat information for the last 90 days, and equip- ment usage statistics for the last month.
  • Page 26 1:00 AM period. Just as you can display the last 90 days of heartbeat information, the Fireye message server also stores the lockout history of the connected equipment. These can be viewed by clicking on the more...
  • Page 27  You can also click on any of the stored lockouts to get a view of the message delivery of that particu- lar lockout.
  • Page 28 Fireye warranty, as stated in its General Terms and Conditions of Sale, pertains only to the Fireye products and not to any other equipment or to the combined system or its overall performance.