Page 1 V20.1.00...
Page 3 Preface Notice The company reserves the right to revise this publication or to change its contents without notice. Information contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent vendor. They assume no responsibility or liability for any errors or inaccuracies that may appear in this publication nor are they in anyway responsible for any loss or damage resulting from the use (or misuse) of this publication.
Page 4: Erp Off Mode Power Consumption Statement
Preface R&TTE Directive This device is in compliance with the essential requirements and other relevant provisions of the R&TTE Direc- tive 1999/5/EC. This device will be sold in the following EEA countries: Austria, Italy, Belgium, Liechtenstein, Denmark, Lux- embourg, Finland, Netherlands, France, Norway, Germany, Portugal, Greece, Spain, Iceland, Sweden, Ireland, United Kingdom, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Slovakia, Poland, Slov- enia.
Page 5 Preface CE Marking This device has been tested to and conforms to the regulatory requirements of the European Union and has at- tained CE Marking. The CE Mark is a conformity marking consisting of the letters “CE”. The CE Mark applies to products regulated by certain European health, safety and environmental protection legislation.
Page 6: Fcc Statement
Preface FCC Statement (Federal Communications Commission) You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Page 7: Fcc Rf Radiation Exposure Statement
Preface FCC RF Radiation Exposure Statement: This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.
Page 8 Preface IMPORTANT SAFETY INSTRUCTIONS Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock, and injury to persons when using any electrical equipment: Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
Page 9: Instructions For Care And Operation
Preface Instructions for Care and Operation The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions: Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged. Do not expose the computer Do not place it on an unstable Do not place anything heavy...
Page 10 Preface Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other strong magnetic fields. These can hinder proper performance and damage your data. Follow the proper working procedures for the computer. Shut the computer down properly and don’t forget to save your work.
Page 11: Servicing
Preface Servicing Do not attempt to service the computer yourself. Doing so may violate your warranty and may expose you and the computer to electric shock. Refer all servicing to authorized service personnel. Unplug the computer from the power supply. Then refer servicing to qualified service personnel under any of the following conditions: •...
Page 12: Power Safety
Preface Power Safety The computer has specific power requirements: • Only use a power adapter approved for use with this computer.  • Your AC/DC adapter may be designed for international travel but it still requires a steady, Power Safety uninterrupted power supply.
Page 13: Polymer Battery Precautions
Preface Polymer Battery Precautions Note the following information which is specific to polymer batteries only, and where applicable, this overrides the general battery precaution information overleaf. • Polymer batteries may experience a slight expansion or swelling, however this is part of the battery’s safety mecha- nism and is not a cause for concern.
Page 14: General Battery Precautions
Preface General Battery Precautions • Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer. • Do not remove any batteries from the computer while it is powered on. • Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly result in fire.
Page 15: Cleaning
Preface Cleaning Do not apply cleaner directly to the computer; use a soft clean cloth. Do not use volatile (petroleum distillates) or abrasive cleaners on any part of the computer. Cleaning Instructions (For Computer Models Supplied with Light Blue Cleaning Cloth) Some computer models in this series come supplied with a light blue cleaning cloth.
Page 16: Travel Considerations
Preface Travel Considerations As you get ready for your trip, run through this list to make sure the system is ready to go: Check that the battery pack and any spares are fully charged. Power off the computer and peripherals. Close the display panel and make sure it’s latched.
Page 17 Preface On the Road In addition to the general safety and maintenance suggestions in this preface, and Chapter 8: Troubleshooting, keep these points in mind: Hand-carry the notebook - For security, don’t let it out of your sight. In some areas, computer theft is very common.
Page 18 Preface Developing Good Work Habits Developing good work habits is important if you need to work in front of the computer for long periods of time. Improper work habits can result in discomfort or serious injury from repetitive strain to your hands, wrists or other joints.
Page 19 Preface Lighting Proper lighting and a comfortable viewing angle can reduce eye strain and shoulder and neck muscle fatigue. • Position the display to avoid glare or reflections from overhead lighting or outside sources of light. • Keep the display screen clean and set the brightness and contrast to levels that allow you to see the screen clearly. •...
Page 20 Preface XVIII...
Page 21: Table Of Contents
Preface Contents Notice ................................I ErP Off Mode Power Consumption Statement: ................... II FCC Statement ............................IV FCC RF Radiation Exposure Statement: ..................... V Instructions for Care and Operation ......................VII Servicing ..............................IX Power Safety ..............................X Polymer Battery Precautions ........................XI General Battery Precautions ........................XII Cleaning ..............................
Page 22 Preface System Software ............................1-5 LCD Panel Open ............................1-6 LED Indicators ............................1-7 Illuminated Color LED Keyboard ......................1-8 Keyboard Backlight LED Device ......................1-9 Keyboard Shortcuts ..........................1-10 Function/Hot Key Indicators ........................1-11 Control Center ............................1-12 Flexikey® Application ..........................1-13 Front & Rear Views ..........................1-14 AC/DC Adapter Stand ..........................1-16 Right View ...............................1-17 Left View ..............................1-18 Bottom View ............................1-20...
Page 23 Preface Features & Components Overview ..............................2-1 Solid State Drive ............................2-2 Multi-in-1 Card Reader ..........................2-3 Touchpad and Buttons/Mouse ........................2-4 Touchpad Sensitivity ..........................2-4 Mouse Properties Control Panel ........................2-5 Mouse & Touchpad Devices ........................2-7 Realtek Audio Console ..........................2-14 Realtek Audio Console - Main ........................2-15 Realtek Audio Console - Speakers ......................2-16 Realtek Audio Console - Microphone .....................2-17 Realtek Audio Console - Device Advanced Settings ................2-18...
Page 24 Preface Power Plans ...............................3-6 Power-Saving States ..........................3-8 Sleep ................................3-8 Hibernate ..............................3-9 Shut down ..............................3-9 Configuring the Power Buttons .......................3-10 Resuming Operation ..........................3-12 Settings Menu Power Controls ........................3-14 Battery Information ..........................3-17 Battery Power ............................3-17 Power Slider Settings ..........................3-18 Conserving Battery Power ........................3-19 Battery Life ..............................3-20 New Battery .............................3-20 Recharging the Battery with the AC/DC Adapters ..................3-21...
Page 25 Preface Module Driver Installation ........................4-1 Driver Installation ............................4-2 Updating/Reinstalling Individual Drivers ....................4-6 User Account Control ..........................4-6 Windows Security Message ........................4-6 New Hardware Found ..........................4-6 Driver Installation Procedure ........................4-7 Chipset ...............................4-7 Serial IO ..............................4-7 NVIDIA Video (VGA) ..........................4-8 NVIDIA Apps ............................4-8 LAN ................................4-8 Card Reader ...............................4-9 Intel®...
Page 26 Preface BIOS Utilities Overview ..............................5-1 The Insyde BIOS Utility ..........................5-2 Updating the BIOS / CPU ..........................5-3 UEFI Boot ..............................5-4 Insyde BIOS Start Screen ..........................5-5 Insyde BIOS Start Screen Options: ......................5-6 Boot Manager ............................5-7 Boot From File / File Explorer ........................5-8 Administer Secure Boot ..........................5-9 Setup Utility - Main Menu ........................5-11 Setup Utility - Advanced Menu .......................5-13...
Page 27 Preface Intel® Rapid Storage Technology Application ..................6-3 RAID Setup ...............................6-5 Deleting a RAID ............................6-10 Intel® Optane™ Setup Procedure ......................6-11 Wireless LAN Module ..........................6-15 Intel® WLAN Driver Installation ......................6-16 Killler WLAN Combo Driver ........................6-17 WLAN Configuration in Windows 10 ....................6-18 Bluetooth & WLAN Combo Module ......................6-21 Intel &...
Page 28 Preface Fingerprint Module Configuration ......................6-36 Intel® Software Guard Extensions Driver ....................6-38 Intel SGX Driver Installation ........................6-38 Intel® Rapid Storage Technology ......................6-39 IRST Driver Installation ..........................6-39 Intel® Rapid Storage Technology Apps ....................6-40 Intel® Optane™ Memory & Storage Management ................6-41 Enabling Intel® Optane™ (Intel® Optane™ Memory & Storage Management) ........6-43 Intel®...
Page 29 Preface Settings ..............................6-74 PC Camera ...............................6-75 Camera App .............................6-76 Taking Pictures/Capturing Video ......................6-79 Trusted Platform Module .........................6-81 Enabling & Activating TPM ........................6-82 TPM Management in Windows .......................6-83 TPM Actions ............................6-85 Troubleshooting Overview ..............................7-1 Basic Hints and Tips ..........................7-2 Backup and General Maintenance ......................7-3 Viruses ...............................7-4 Upgrading and Adding New Hardware/Software ..................7-5 Problems and Possible Solutions .......................7-7...
Page 30 Preface Control Center Overview ..............................B-1 Anti-Dust Fan Setting ..........................B-4 Power Modes ............................B-5 Overclocking .............................B-6 LED Keyboard ............................B-10 LED Keyboard Setting ...........................B-11 LED Light Bar ............................B-13 Flexikey® Application ...........................B-14 Profiles ..............................B-14 Keyboard Macro and Mouse Macro Settings ..................B-15 Enabling or Disabling Flexikey® ......................B-15 Keyboard Macro .............................B-16 Mouse Macro ............................B-17 Keyboard Macro - Express Key ......................B-18...
Page 31 Preface Video Driver Controls Overview ..............................C-1 Video Driver Installation ..........................C-2 NVIDIA Video (VGA) ..........................C-2 NVIDIA Apps ............................C-3 NVIDIA GeForce Experience ........................C-4 NVIDIA GeForce Experience - BatteryBoost ..................C-5 Configure Other Displays Using Project ....................C-6 Configuring an External Display In Windows ..................C-7 HDMI Audio Configuration ........................C-9 Wireless Display .............................C-12 Wireless Display Configuration ......................C-13...
Page 32 Preface Specifications Core Logic ..............................D-2 Display ..............................D-2 Memory ..............................D-2 Storage ..............................D-2 BIOS .................................D-2 Audio ................................D-2 Keyboard & Pointing Device ........................D-2 Indicators ..............................D-2 Interface ..............................D-2 Card Reader ..............................D-3 Slots ................................D-3 Communication ............................D-3 Operating System ............................D-3 Features (Depends on Model Type) ......................D-3 Security ..............................D-3 Power Management ..........................D-3 Power ................................D-4...
Page 33: Quick Start Guide Overview
Quick Start Guide Chapter 1: Quick Start Guide Overview This Quick Start Guide is a brief introduction to the basic features of your computer, to navigating around the computer and to getting your system started. The remainder of the manual covers the following: •...
Page 34: Advanced Users
Quick Start Guide Advanced Users If you are an advanced user you may skip over most of this Quick Start Guide. However you may find it useful to refer to in the remainder of the User’s “What to Install” on page 4 - 1 “BIOS Utilities”...
Page 35: Not Included
Quick Start Guide Not Included Operating Systems (e.g. Windows 10) and applications (e.g. word processing, spreadsheet and database pro- grams) have their own manuals, so please consult the appropriate manuals.  Drivers If you are installing new system software, or are re-configuring your computer for a different system, you will need to install the drivers listed in 1.
Page 36: System Startup
Quick Start Guide System Startup Remove all packing materials, and place the computer on a stable surface, and securely attach any peripherals you want to use with the notebook (e.g. keyboard and mouse) to their ports. When first setting up the computer use the following procedure (as to safeguard the computer during shipping, the battery will be locked to not power the system until first connected to the AC/DC adapters and initially set up as below): •...
Page 37: System Software
Quick Start Guide System Software Your computer may already come with system software pre-installed. Where this is not the case, or where you are re-configuring your computer for a different system, you will find the Windows 10 (64-bit) operating system is supported.
Page 38: Lcd Panel Open
Quick Start Guide LCD Panel Open Figure 1 - 2 LCD Panel Open  1. Built-In PC Camera Wireless Device 2. PC Camera LED Operation Aboard 3. Built-In Array Aircraft Microphone 4. LCD The use of any portable 5. Power Button electronic transmission 6.
Page 39: Led Indicators
Quick Start Guide LED Indicators The LED indicators at the front of the computer display helpful information about the current status of the sys- tem. Icon Color Description Orange AC/DC Power is Plugged In Blinking Orange* The Powered USB Port is On (see “USB Ports”...
Page 40: Illuminated Color Led Keyboard
Quick Start Guide Illuminated Color LED Keyboard  The illuminated colored keyboard has an embedded numerical keypad for easy nu- Other Keyboards meric data input, and features function keys to allow you to change operational fea- tures instantly. See for full function key combination If your keyboard is dam- Table 1 - 4, on page 1 - 11 aged or you just want to...
Page 41: Keyboard Backlight Led Device
Quick Start Guide Keyboard Backlight LED Device (For Illuminated Colored Keyboards Only) Press Fn plus the key to toggle the keyboard LED on/off. The keyboard LED may be configured using the Fn + key combination outlined in the table below. In addition press Fn plus the key to launch the keyboard backlight application to configure the settings.
Page 42: Keyboard Shortcuts
Quick Start Guide Keyboard Shortcuts  The following Windows Logo Key (Winkey) keyboard shortcuts are useful for navi- gation/operation in Windows 10. Menu/Application Keyboard Shortcut Windows Logo Description When the Desktop app Key + is running you can use Menu/Application Tap Winkey Toggle the Start menu on the key-...
Page 43: Function/Hot Key Indicators
Quick Start Guide Function/Hot Key Indicators Keys Function Keys Function Display Brightness Fn + Play/Pause (in Audio/Video Programs) Fn + Decrease/Increase *Fan Control Toggle Automatic PC Camera Power Fn + Fn + Fan Control / Full Toggle Power Power Airplane Mode Fn + Touchpad Toggle Fn +...
Page 44: Control Center
Quick Start Guide Control Center Run the Control Center from the Windows Start menu or use the Fn + Esc key combination, or double-click the icon in the notification area of the taskbar. The Control Center provides quick access to Power Modes, Fan settings and LED Keyboard configuration (see Appendix Figure 1 - 4 - Control Center...
Page 45: Flexikey® Application
Quick Start Guide Flexikey® Application The Flexikey® application is a quick hotkey configuration application, which allows you to assign a single key to launch multiple key combinations, to create text macros and to disable certain keys. The application can also be used to configure the mouse buttons to create hotkeys for gaming etc. Click Flexikey in the Control Center or Start menu to launch the application (see for full details).
Page 46: Front & Rear Views
Quick Start Guide Front & Rear Views Figure 1 - 6 Front & Rear Views 1. LED Indicators 2. Speaker 3. Vent/Fan Intake 4. Thunderbolt™ 3 Port (Type-C) 5. Mini DisplayPort 1.4 6. HDMI-Out Port 7. RJ-45 LAN Jack 8. DC-In Jacks ...
Page 47 Quick Start Guide  Thunderbolt Port Devices If your purchase option includes a Thunderbolt port note the following: When plugging a device into a Thunderbolt port allow 30 seconds for the system to scan and recognize the connected device. Double-click the Thunderbolt Control Center in the Start menu.
Page 48: Ac/Dc Adapter Stand
Quick Start Guide AC/DC Adapter Stand The system is designed to be supplied with power by using both AC/DC adapters supplied. Use only the AC/DC adapters that come with your computer. The wrong type of AC/DC adapter will damage the computer and its components.
Page 49: Right View
Quick Start Guide Right View Figure 1 - 8 Right View 1. USB 3.2 Gen 2*2 (Type C) Port 2. DisplayPort 1.4 over USB 3.2 Gen 2 (Type C) Port  3. Powered USB 3.2 Powered USB Port Gen 2 (Type A) Port Note that the powered USB 3.2 (Type A) port is not operational under DOS and does not support wake 4.
Page 50: Left View
Quick Start Guide Left View Figure 1 - 9 Left View 1. Fan Outlet/Intake 2. Multi-In-1 Card Reader 3. USB 3.2 Gen 2 (Type A) Port  4. 2-In-Audio Jack (Microphone / Multi-in-1 Card Reader S/PDIF-Out Jack) The card reader allows you to use the most popular digital storage card formats: 5.
Page 51 Quick Start Guide  Combination Audio Jacks Note that the combination audio jacks can support a microphone, headphone, S/PDIF device or headset (i.e. a combination microphone/headphone). When a device is plugged in to the combination audio jack a a dialog (“Which device did you plug in?”) box will pop-up. Select the appropriate device from the drop-down menu according to the device plugged-in (e.g.
Page 52: Bottom View
Quick Start Guide Bottom View Figure 1 - 10 Bottom View  Speakers Overheating Battery Fan Outlet/Intake To prevent your comput- Subwoofer from overheating make sure nothing blocks the vent(s)/fan in- take(s) while the com- puter is in use.  Bottom Cover Removal Warning Do not remove any cover(s)
Page 53: Windows 10 Start Menu
Quick Start Guide Windows 10 Start Menu Most of the apps, control panels, utilities and programs within Windows 10 can be accessed from the Start Menu by clicking the icon in the taskbar in the lower left corner of the screen (or by pressing the Windows Logo Key on the keyboard).
Page 54: Right-Clicking The Windows Logo In Start Menu
Quick Start Guide Right-Clicking the Windows Logo In Start Menu Right-click the Start Menu icon (or use the Windows Logo Key + X key combination) to bring up an advanced Context Menu of useful features such as Apps and Features, Power Options, Task Manager, Search, File Explorer, Device Manager, Computer Management and Network Connections etc.
Page 55 Quick Start Guide Pining/Unpinning Apps & Programs to/from the Start Menu To make things easy to find you can add and remove tiles for apps and programs to the Start Menu. Right-Click on a program’s icon and select Pin to Start from the drop-down menu. To remove an app or program from the Start Menu right-click the icon and select Unpin from Start.
Page 56: Windows 10 Control Panel
Quick Start Guide Windows 10 Control Panel In many instances throughout this manual you will see an instruction to open the Control Panel. The Control Panel can be accessed in a number of ways in Windows 10. • Select Control Panel under the Windows System item in the Start Menu.
Page 57: Settings
Quick Start Guide Settings The Settings item in the Start Menu (and also as an app) gives you quick access to a number of system settings control panels allowing you to adjust settings for System, Devices, Network & internet, Personalization, Apps, Accounts, Time &...
Page 58: Windows 10 Taskbar
Quick Start Guide Windows 10 Taskbar In many instances throughout this manual you will see an instruction to access the notification area of the task- bar. The notification area of the taskbar in the bottom right of the screen. Some of the Control Panels and appli- cations referred to throughout the course of this manual can be accessed from here.
Page 59: Action Center
Quick Start Guide Action Center The Action Center appears as a vertical panel on the right side of the screen (click Expand to view the full pan- el) when you swipe in from the right or click the button in the notification tray. This gives you access to com- monly needed functions like Network, All Settings, Airplane Mode, and Project etc.
Page 60: Video Features
Quick Start Guide Video Features You can switch display devices, and configure display options, from the Display settings (click the Start Menu and click Settings > System or right-click the desktop and select Display settings) control panel (see over). In Windows 10 it is possible to quickly configure external displays from the Project menu ( press the Windows logo key on your keyboard and the P key or Fn + F7).
Page 61 Quick Start Guide To access the Display Settings: You can quickly adjust the display by right-clicking the desktop and selecting Display Settings. Adjust the settings for Brightness and color, Scale and layout, Resolution and Orientation from the menus. When and external display is attached you can arrange the display configuration from the Multiple Displays menu, and arrange the configuration from Select and rearrange displays.
Page 62 Quick Start Guide To access the NVIDIA Control Panel: Access the NVIDIA Control Panel from the Start menu in Windows (or right-click the desktop and select NVIDIA Control Panel). Figure 1 - 19 - NVIDIA Control Panel 1 - 30 Video Features...
Page 63 Quick Start Guide Minimum Screen Resolution Settings Windows 10 has minimum screen resolution requirements. Right-click a blank area of the Desktop and select Display Settings. Adjust the Display Resolution to make sure that it is at least 1024 * 768, although preferably 1366 * 768 or above.
Page 64: Power Options
Quick Start Guide Power Options Power Options (Hardware and Sound) can be accessed from the Control Panel. The Power button item in Start Menu (or the context menu) may be used to Shut down or Restart (you can also add Hibernate/Sleep to the menu - see page 33).
Page 65 Quick Start Guide You can also use the context menu (right-click the Start Menu icon or press the Windows logo + X key combination) to Sign out, Sleep, Hibernate, Shut down, and Restart.  Adding Hibernate/Sleep to the Power Menu Go to the Power Options (Hardware and Sound) control panel (or go to Windows Settings >...
Page 66 Quick Start Guide 1 - 34...
Page 67: Features & Components Overview
Features & Components Chapter 2: Features & Components Overview Read this chapter to learn more about the following main features and components of the computer: • Solid State Drive • Multi-in-1 Card Reader • Touchpad and Buttons/Mouse • Realtek Audio Console Overview 2 - 1...
Page 68: Solid State Drive
Features & Components Solid State Drive  The solid state drive (SSD) is used to store your data in the computer. The SSD can Bottom Cover be taken out to accommodate other SSDs (see for specifi- “Storage” on page D - 2 Removal Warning cation information), however you will need to contact your distributor/supplier to do Do not remove any cov-...
Page 69: Multi-In-1 Card Reader
Features & Components Multi-in-1 Card Reader  The card reader allows you to use some of the latest digital storage cards. Push the Push-Push Card card into the slot and it will appear as a removable device, and can be accessed in Reader the same way as your hard disk (s).
Page 70: Touchpad And Buttons/Mouse
Features & Components Touchpad and Buttons/Mouse  The Touchpad is an alternative to the mouse; however, you can also add a mouse to Touchpad Cleaning your computer through one of the USB ports. The Touchpad buttons function in In order to improve pad much the same way as a two-button mouse.
Page 71: Mouse Properties Control Panel
Features & Components Mouse Properties Control Panel  You can configure the functions from the Mouse control panel in Windows as fol- Disabling the lows. Touchpad Right-click the Start Menu icon. If you need to disable Select Control Panel. the Touchpad for any Click Mouse (Hardware and Sound >...
Page 72 Features & Components Figure 2 - 4 Mouse Properties Control Panels 2 - 6 Mouse Properties Control Panel...
Page 73: Mouse & Touchpad Devices
Features & Components Mouse & Touchpad Devices You can configure the functions from the Mouse or Touchpad control panels in De- vices in the Settings control panel as follows. Click the Settings item in the Start Menu (or All Settings in the Action Center). Click Devices.
Page 74 Features & Components Mouse Settings You can select the primary mouse button and scrolling options and access Mouse Properties from Additional mouse options. Figure 2 - 6 Windows Settings Mouse 2 - 8 Mouse & Touchpad Devices...
Page 75 Features & Components Touchpad Settings You can disable the Touchpad by clicking the Touchpad button to turn it off. You can set the system to automatically disable the internal Touchpad when an ex- ternal USB point device (e.g a USB mouse) is attached. Click “Leave touchpad on when a mouse is connected”...
Page 76 Features & Components Touchapd Taps The Touchpad Sensitivity feature helps prevent recognizing taps on the pad by ac- cident, by recognizing when your palm is resting on it or brushing its surface while you are typing. Click in the check box to enable/disable the different gestures or taps on the surface of the pad to perform specific actions to manipulate documents, objects and applica- tions.
Page 77 Features & Components Touchapd Scroll and Zoom Click to enable/disable the two finger scrolling and pinch zooming gesture. Figure 2 - 9 Scroll and Zoom/ Scrolling Gesture The two-finger scrolling feature works in most scrollable windows and allows you to scroll horizontally and vertically. Place two fingers, slightly separated, on the Touchpad surface and slide both fingers in the direction required (in a straight con- tinuous motion).
Page 78 Features & Components The three-finger and four-finger swipes and taps can be configured for a number of different functions. Select the appropriate function from the drop-down menu. Figure 2 - 11 Three-Finger Gestures (Swipes & Taps) Figure 2 - 12 Four-Finger Gestures (Swipes &...
Page 79 Features & Components The following is an overview of some of the main gestures you can use with your Touchpad, however these can be configured from the Touchpad menus. Figure 2 - 13 Touchpad Gesture Examples Mouse & Touchpad Devices 2 - 13...
Page 80: Realtek Audio Console
Features & Components Realtek Audio Console  You can configure the audio options on your computer from the Sound control Audio Driver & panel in Windows, or from the Realtek Audio Console Windows Start menu. Creative Sound Make sure you have installed the driver and checked the Microsoft Store for Blaster Driver updates (see 11) and install the Sound Blaster driver (see...
Page 81: Realtek Audio Console - Main
Features & Components Realtek Audio Console - Main  You can adjust the Speaker and Microphone levels by using the sliders in the Re- altek Audio Console Main window. Volume Adjustment The sound volume level can be clicking using the volume control icon in the notification area of the taskbar.
Page 82: Realtek Audio Console - Speakers
Features & Components Realtek Audio Console - Speakers Click Speakers to access controls for the format and speaker balance etc. Figure 2 - 16 Realtek Audio Console (Speakers) 2 - 16 Realtek Audio Console...
Page 83: Realtek Audio Console - Microphone
Features & Components Realtek Audio Console - Microphone Click Microphone to access advanced controls for recording on the microphone. Adjust the recording Main Volume level to around 60, to obtain the optimum re- cording quality. Figure 2 - 17 Realtek Audio Console (Microphone) Realtek Audio Console 2 - 17...
Page 84: Realtek Audio Console - Device Advanced Settings
Features & Components Realtek Audio Console - Device Advanced Settings Device Advanced Settings allows for further configuration of the Connector Set- tings. Figure 2 - 18 Realtek Audio Console - Device Advanced Settings 2 - 18 Realtek Audio Console...
Page 85: Power Management Overview
Power Management Chapter 3: Power Management  OS Note Overview Power management To conserve power, especially when using the battery, your computer power man- functions will vary slight- agement conserves power by controlling individual components of the computer ly depending on your (the monitor and hard disk drive) or the whole system.
Page 86: The Power Sources
Power Management The Power Sources  The computer can be powered by either the 2 AC/DC adapters or a battery pack. Forced Off AC/DC Adapters If the system “hangs”, Use only the AC/DC adapters that come with your computer. The wrong type of AC/ and the Ctrl + Alt + Del DC adapter will damage the computer and its components.
Page 87: Adapter Notes
Power Management Adapter Notes This computer is designed to be powered by the 2 AC/DC adapters supplied. When the computer is powered by the dual adapters the the system will be in its highest performance mode. If the system is being powered by a single adapter, note the following: When the battery level is less than 10%, the system will not start if powered by one Adapter only.
Page 88: Turning On The Computer
Power Management Turning On the Computer Now you are ready to begin using your computer. To turn it on simply press the pow- er button on the front panel. When the computer is on, you can use the power button as a Stand by/Hibernate/ Shutdown hot-key button when it is pressed for less than 4 seconds (pressing and holding the power button for longer than this will shut the computer down).
Page 89: Shutting The Computer Down
Power Management Shutting the Computer Down Note that you should always shut your computer down by choosing the Shut down command as this will help prevent hard disk or system problems. Use the Power item in the Start Menu and select Shut down. You can also use the context menu (right-click the Start Menu icon or press the Windows logo...
Page 90: Power Plans
Power Management Power Plans  The computer can be configured to conserve power by means of power plans (Con- Resuming trol Panel > Power Options). You can use (or modify) an existing power plan, or Operation create a new one. Table 3 - 1, on The settings may be adjusted to set the display to turn off after a specified time, and for informa-...
Page 91 Power Management Each Windows power plan will also adjust the processor performance of your ma- chine in order to save power. This is worth bearing in mind if you are experiencing any reduced performance (especially under DC/battery power). Choose High performance (you may need to click Show additional plans to view the High performance plan) for maximum performance when the computer is pow- ered from an AC power source.
Page 92: Power-Saving States
Power Management Power-Saving States  You can use power-saving states to stop the computer’s operation and restart where Wake On LAN you left off. Windows 10 uses the Sleep, Hibernate and Shut Down power-saving Support states. Wake-On-LAN is only supported from Sleep or Sleep Hibernate states...
Page 93: Hibernate
Power Management Hibernate Hibernate uses the least amount of power of all the power-saving states and saves all of your information on a part of the hard disk before it turns the system off. If a power failure occurs the system can restore your work from the hard disk; if a power failure occurs when work is saved only to memory, then the work will be lost.
Page 94: Configuring The Power Buttons
Power Management Configuring the Power Buttons The power/sleep button (Fn + F12 key combo) and closed lid may be set to send the computer in to a power-saving state. Click Choose what the power buttons do on the left menu in Power Options to bring up the menu. Figure 3 - 6 Power Options Define Power...
Page 95 Power Management Adding Hibernate/Sleep to the Power Menu Add Hibernate/Sleep to the Power Menu as follows. Go to the Power Options (Hardware and Sound) control panel. Click “Change settings that are currently unavailable” Click Choose what the power buttons do. Click to put a check in the Hibernate/Sleep box under Shutdown settings.
Page 96: Resuming Operation
Power Management Resuming Operation You can resume operation from power-saving states by pressing the power button, or in some cases pressing the sleep button (Fn + F12 key combo). Power Status Icon Color To Resume Table 3 - 1 Power Off Press the Power Button Resuming Press the Power Button...
Page 97 Power Management Ctrl + Alt + Delete Key Combination You can use the CTRL + ALT + DEL key combination from almost any of the Win- dows 10 interfaces/Apps to bring up a full-screen displaying Lock, Switch User, Sign out, Change a password and Task Manager options. If you click the Power icon in the lower right corner of the screen a power management option menu ap- pears to display Sleep, Shut down, and Restart.
Page 98: Settings Menu Power Controls
Power Management Settings Menu Power Controls The Settings item in the Start Menu (or via the Action Center) gives you access to a number of power settings control panels which enable you to quickly adjust power options. Click System to access the menu including the power option settings. Figure 3 - 10 Figure 3 - 9 Settings...
Page 99 Power Management Battery Saver Battery in Settings will display the battery level, and by clicking Battery usage by app you can see the current state of battery usage by application etc. The Battery saver can be level can be adjusted to be turned on if the battery level falls below a certain level to limit background activity and push notifications.
Page 100 Power Management Power & Sleep Power & sleep gives you quick access to Screen and Sleep settings. Click Addi- tional power settings to go to the main power options control panel. Figure 3 - 12 Settings > Power & Sleep 3 - 16 Settings Menu Power Controls...
Page 101: Battery Information
Power Management Battery Information  Follow these simple guidelines to get the best use out of your battery. Low Battery Battery Power Warning Your computer’s battery power is dependent upon many factors, including the pro- When the battery is criti- grams you are running, and peripheral devices attached.
Page 102: Power Slider Settings
Power Management Power Slider Settings  Better Best Battery Saver Battery Saver Better Battery Performance Performance Note that some Win- dows features and back- ground applications may behave differently, or may be blocked, when the system is in Battery Saver mode (check with For DC Only For AC &...
Page 103: Conserving Battery Power
Power Management Conserving Battery Power  • Use a power plan that conserves power (e.g Power saver), however note that this may have an affect on computer performance. Windows Mobility Center • Lower the brightness level of the LCD display. The system will decrease LCD The Windows Mobility brightness slightly to save power when it is not powered by the AC/DC adapter.
Page 104: Battery Life
Power Management Battery Life Battery life may be shortened through improper maintenance. To optimize the life and improve its performance, fully discharge and recharge the battery at least once every 30 days. We recommend that you do not remove the battery yourself. Charging The Battery Under Heavy Use If the computer is being used under a heavy system load (e.g.
Page 105: Recharging The Battery With The Ac/Dc Adapters
Power Management Recharging the Battery with the AC/DC Adapters  The battery pack automatically recharges when the AC/DC adapters are attached and plugged into an electrical outlet. If the computer is powered on, and in use, it Caution will take several hours to fully recharge the battery. When the computer is turned off Danger of explosion if but plugged into an electrical outlet, battery charge time is less.
Page 106: Battery Faq
Power Management Battery FAQ How do I completely discharge the battery? Use the computer with battery power until it shuts down due to a low battery. Don’t turn off the computer even if a message indicates the battery is critically low, just let the computer use up all of the battery power and shut down on its own.
Page 107 Power Management Scroll down to Battery and click + to expand the battery options. Choose the options below (click Yes if a warning appears): Figure 3 - 16 Power Options Advanced Settings - Battery • Low battery level = 0% •...
Page 108 Power Management How do I fully charge the battery? When charging the battery, don’t stop until the LED charging indicator light changes from orange to green. How do I maintain the battery? Completely discharge and charge the battery at least once every 30 days or after about 20 partial discharges.
Page 109: Removing The Battery
Power Management Removing the Battery  We recommend that you do not remove the battery yourself. If you do need to remove Bottom Cover the battery for any reason (e.g. long term storage) see below. Removal Warning Turn the computer off, and carefully turn it over. Do not remove any cov- Slide the latch in the direction of the arrow.
Page 110: Inserting The Battery
Power Management Inserting the Battery Orientate the battery as illustrated below and align the battery with the edges of the battery compartment. Insert it into the compartment in the direction of the arrow (it should click into place). Slide the latch in the direction of the arrow into the lock position.
Page 111: Drivers & Utilities
Drivers & Utilities Chapter 4: Drivers & Utilities  This chapter deals with installing the drivers and utilities essential to the operation or Driver Installation & improvement of some of the computer’s subsystems. The system takes advantage of Power some newer hardware components for which the latest versions of most available op- When installing driv- erating systems haven’t built in drivers and utilities.
Page 112: Driver Installation
Drivers & Utilities Driver Installation Insert the Device Drivers & Utilities + User’s Manual disc into an attached DVD drive. Click the message “Tap to choose what happens with this disc.” Click Run autorun.exe. Click Install Drivers (button), or Option Drivers (button) to access the Optional driver menu. - Drivers Installer Screen 1 Figure 4 - 1 4 - 2 Driver Installation...
Page 113 Drivers & Utilities Check the driver installation order from (the drivers must be installed in this order) Table 4 - 1, on page 4 - 4 which is the same as that listed in the Drivers Installer menu below. Click to select the driver you wish to install, (you should note down the drivers as you install them). Follow the instructions for each individual driver installation procedure as listed on the following pages.
Page 114 Drivers & Utilities Win 10 (64-bit) Driver Page # Win 10 (64-bit) - Optional Items Page # Chipset Page 4 - 7 SATA Mode Setup (Optane™, RAID or AHCI) Page 6 - 2 Serial IO Page 4 - 7 Wireless LAN Module Page 6 - 15 NVIDIA Video (VGA) Page 4 - 8...
Page 115 Drivers & Utilities Manual Driver Installation Click Browse CD/DVD (button) in the Drivers Installer application and browse to the executable file in the ap- propriate driver folder. Latest Updates After installing all the drivers make sure you enable Check for updates (Settings > Update & security > Check for updates) and go to the Microsoft Store and click Downloads and updates >...
Page 116: Updating/Reinstalling Individual Drivers
Drivers & Utilities Updating/Reinstalling Individual Drivers User Account Control If you wish to update/reinstall individual drivers it If a User Account Control prompt appears as part of may be necessary to uninstall the original driver.To do the driver installation procedure, click Continue or this go to the Control Panel in the Windows OS and Allow, and follow the installation procedure as direct- double-click the Programs icon (Programs >...
Page 117: Driver Installation Procedure
Drivers & Utilities Driver Installation Procedure Insert the Device Drivers & Utilities + User’s Manual  disc and click Install Drivers (button). Driver Installation General Guidelines Chipset The driver installation procedure outlined in this Chapter (and in Chapter 7 Options & Modules), are accurate at Note: During the driver installation process the screen the time of going to press.
Page 118: Nvidia Video (Vga)
Drivers & Utilities NVIDIA Video (VGA) 4. Click Close to complete the installation. 5. After all the drivers have been installed (an 1. Click 3.Install NVIDIA VGA Driver > Yes. internet connection is required) run the 2. Click AGREE AND CONTINUE (button) to NVIDIA GeForce Experience by clicking the accept the terms of the license agreement.
Page 119: Card Reader
Drivers & Utilities 7. After the driver is installed an automatic Intel® HID Filter Driver browser window will pop-up and you can click 1. Click 7.Install HID Filter Driver > Yes. the “Get” button to start the installation. 2. Click Next. 8.
Page 120: Intel® Dynamic Platform Driver
Drivers & Utilities Intel® Dynamic Platform Driver Creative Sound Blaster Atlas Audio 1. Click 10.Install DPTF Driver > Yes. 1. Click 13.Install Creative Driver > Yes. 2. Click OK to restart the computer. 2. Click OK > OK to complete the installation 3.
Page 121: Audio
Drivers & Utilities Audio After installing the audio driver the system will not re- turn to the Drivers Installer screen. To install the op- 1. Click 14.Install Audio Driver > Yes. tional drivers, eject the Device Drivers & Utilities + 2.
Page 122 Drivers & Utilities  Windows Update After installing all the drivers make sure you enable Win- dows Update in order to get all the latest security up- dates etc. (all updates will include the latest hotfixes from Microsoft). To enable Windows Update make sure you are con- nected to the internet: Go to the Control Panel.
Page 123: Optional Drivers
Drivers & Utilities Optional Drivers See the pages indicated in for the driver installation procedures for any modules in- Table 4 - 1, on page 4 - 4 cluded in your purchase option. - Optional Drivers Installer Screen Figure 4 - 3 Note that you need to install both the WLAN &...
Page 124 Drivers & Utilities 4 - 14...
Page 125: Bios Utilities
BIOS Utilities Chapter 5: BIOS Utilities  Overview BIOS Screens Note that BIOS This chapter gives a brief introduction to the computer’s built-in software BIOS screens pictured (Basic Input/Output System). these pages are intend- ed for guidance in set- If your computer has never been set up, or you are making important changes to the ting up your system’s BIOS.
Page 126: The Insyde Bios Utility
BIOS Utilities The Insyde BIOS Utility  Each time you turn on the computer the system takes a few seconds to conduct a in- BIOS Settings cluding a quick test of the on-board RAM (memory). Warning As the boot process proceeds, the computer will tell you if there is anything wrong. Incorrect settings can If there is a problem that prevents the system from booting, it will display a system cause your system to...
Page 127: Updating The Bios / Cpu
BIOS Utilities Updating the BIOS / CPU If you need to update the BIOS please contact your distributor or supplier to obtain the latest version. After using the utility to update the BIOS (or if the CPU has been changed) you will need to press F2 at Boot to enter the BIOS, and then press F9 to load the BIOS defaults, and then press F10 to save and exit the settings.
Page 128: Uefi Boot
BIOS Utilities UEFI Boot UEFI (Unified Extensible Firmware Interface) is an advanced firmware standard supporting fast startup. With UEFI Boot prompts at boot to press F2 (to access the BIOS) or F7 (to access Boot options) will not appear. However you can still press F2 to enter the setup, or F7 to choose the preferred boot device, if you press the key immediately the system boots up.
Page 129: Insyde Bios Start Screen
BIOS Utilities Insyde BIOS Start Screen On accessing the BIOS you will be presented with the Start Screen with 5 menu icons, date and time information, CPU temperature information and navigation and Help icons at the bottom of the screen. You can use the Touchpad, an attached mouse, or the cursor/arrow keys to navigate the menus and press Enter to access the submenu.
Page 130: Insyde Bios Start Screen Options
BIOS Utilities Insyde BIOS Start Screen Options: • Continue: Press Enter here or click Continue to carry on with the boot process and load the operating system. • Boot Manager: Press Enter here or click Boot Manager to access the Boot Manager utility.
Page 131: Boot Manager
BIOS Utilities Boot Manager Figure 5 - 2 Boot Manager  BIOS Screens Note that BIOS screens pictured these pages are intend- ed for guidance in set- ting up your system’s BIOS. BIOS versions are sub- ject to constant change When you turn the computer on it will look for an operating system from the devices and revision, therefore listed in this menu, and in this priority order.
Page 132: Boot From File / File Explorer
BIOS Utilities Boot From File / File Explorer Figure 5 - 3 Boot From File (File Explorer) If you need to boot from a file (e.g. on a USB flash drive) then access this menu and use the cursor keys to select the device or file (you can press Enter to explore for a file on an attached device).
Page 133: Administer Secure Boot
BIOS Utilities Administer Secure Boot Figure 5 - 4 Administer Secure Boot Secure Boot prevents unauthorized operating systems and software from loading during the startup process. You can select a trusted UEFI file to execute the BIOS, make sure that you Enforce Secure Boot, Erase all Secure Boot Settings or Restore the Factory Settings.
Page 134 BIOS Utilities You can also make custom changes to the Key Management database if required by accessing the advanced secure boot options for Platform Key (PK Options), Key Ex- change Key (KEK Options), Allowed Signatures Database (DB Options) and For- bidden Signatures Database (DBX Options).
Page 135: Setup Utility - Main Menu
BIOS Utilities Setup Utility - Main Menu Figure 5 - 6 Main (Upper) SATA Port # (Main Menu) Pressing Enter opens the sub-menu to show the configuration of an SSD on the computer’s SATA Ports. Setup Utility - Main Menu 5 - 11...
Page 136 BIOS Utilities System Time & System Date (Main Menu) The hour setting uses the 24-hour system (i.e., ØØ = midnight; 13 = 1 pm). If you can change the date and time settings in your operating system, you will also change these settings.
Page 137: Setup Utility - Advanced Menu
BIOS Utilities Setup Utility - Advanced Menu Figure 5 - 8 Advanced Menu Advanced Chipset Control (Advanced Menu) The sub-menu here allows you to enable/disable DDI Control, Flexicharger, GPU Performance Scaling, VT-d, UEFI OS Fast Boot and Software Guard Exten- sions.
Page 138 BIOS Utilities Security Level (Advanced Menu > Thunderbolt(TM) Configuration) You can set the security level to No Security, User Authorization, Secure Connect or Display Port only. • No Security mode will allow any devices to be connected. In this mode the connection manager auto connects to any new devices which are plugged in.
Page 139 BIOS Utilities SATA Mode (Advanced Menu)  The SATA (Serial ATA) control is configured to operate in AHCI (Advanced Host Controller Interface) mode or in Intel RST Premium With Intel Optane System ™ Intel® Optane Acceleration (for either RAID or Intel Optane mode.
Page 140 BIOS Utilities Intel Optane Options Intel® Optane™ is a combination of a compatible memory device and Intel Rapid Technology software. This combination is designed to speed up your system per- formance by caching boot data, executables, frequently accessed data and system page files to an non volatile, low latency Intel®...
Page 141 BIOS Utilities Battery Low Alarm Beep (Advanced Menu)  Use this menu item to enable/disable the battery low alarm beep. FlexiCharger DDI Control (Advanced Menu > Advanced Chipset Control) Warning You can change DDI (Display Digital Interface) control from DDI to mDP (Mini If you leave the FlexiCh- DisplayPort) or DDI to TBT (Thunderbolt) here to support external displays con- arger continuously "En-...
Page 142 BIOS Utilities GPU Performance Scaling (Advanced Menu > Advanced Chipset Control) You can enable/disable NVIDIA GPU Performance scaling from this menu. The NVIDIA Card does the scaling if this option is on, and has less latency than the Intel GPU. This can be useful if you play games etc. VT-d (Advanced Menu >...
Page 143: Setup Utility - Security Menu
BIOS Utilities Setup Utility - Security Menu  Security Menu The changes you make here affect the access to the BIOS utility itself, and also access to your machine as it boots up after you turn it on. These settings do not affect your machine or network passwords...
Page 144 BIOS Utilities Note: To clear existing supervisor passwords press Enter and type the existing pass-  word, then press Enter for the new password (without typing any password entry) and Enter again to confirm the password clearance. To clear a user password just Password Warning click on Clear User Password.
Page 145 BIOS Utilities TPM Configuration (Security Menu) This sub-menu will allow you to enable/disable Trusted Platform Module (TPM) support, and to configure the TPM State. Select TPM Configuration and press En- ter to access the sub-menu. Press Enter to access the Security Device Support menu and select Enable to support TPM.
Page 146: Setup Utility - Boot Menu
BIOS Utilities Setup Utility - Boot Menu Figure 5 - 13 Boot Menu & EFI  BIOS Screens Note that BIOS screens pictured these pages are intend- ed for guidance in set- ting up your system’s BIOS. BIOS versions are sub- ject to constant change and revision, therefore your computer’s actual...
Page 147 BIOS Utilities UEFI Setting (Boot Menu) The Unified Extensible Firmware Interface (UEFI) specification provides a clean in- terface between operating systems and platform firmware at boot time. In contrast to BIOS, UEFI defines a set of standard boot and runtime services. The Network Stack item can be enabled/disabled as an option under UEFI Setting and PXE Boot capability can be enabled/disabled and configured here.
Page 148: Setup Utility - Exit Menu
BIOS Utilities Setup Utility - Exit Menu Figure 5 - 15 Exit Menu Click Exit Saving Changes (or press F10) to save all changes made and exit the BI- OS. Choosing Exit Discarding Changes will wipe out any changes you have made to the Setup and exit the BIOS.
Page 149: Modules & Options Overview
Modules & Options Chapter 6: Modules & Options  Overview Wireless Device Operation Aboard This chapter contains information on the following modules, which may come with Aircraft your computer, depending on the configuration purchased. If you are unsure please The use of any portable contact your service representative.
Page 150: Sata Mode Setup (Optane™, Raid Or Ahci)
Modules & Options SATA Mode Setup (Optane™, RAID or AHCI)  Note that your system can be set up as a RAID OR to support Intel® Optane™, RAID Solid State it cannot be set to support both systems. Drives All SSDs in a RAID should AHCI Mode be identical (the same size Advanced Host Controller Interface (AHCI) is an interface specification that allows...
Page 151: Intel® Rapid Storage Technology Application
Modules & Options Intel Rapid Storage Technology Application ®  Make sure you install the Intel® Rapid Storage Technology application if you ™ Intel® have set up your SSDs in AHCI, RAID, OR Optane™ mode (see Optane “Intel® Rapid Storage Technology” on page 6 - 39).
Page 152 Modules & Options Description  RAID Level SATA Mode Identical drives reading and writing data in parallel to increase performance. RAID 0 Selection implements a striped disk array and the data is broken into blocks and each block is written to a separate disk drive. RAID 0 The SATA mode selection A Striped Array (RAID 0) is NOT fault-tolerant.
Page 153: Raid Setup
Modules & Options RAID Setup To configure your RAID (Redundant Array of Independent Disks) system in Strip- ing (RAID 0), Mirroring (RAID 1) or Parity (RAID 5) modes (see Table 6 - 1, on 4) you will require two identical solid state drives. page 6 - You need to setup a RAID before installing your Windows 10 operating system, and you will need to prepare the following in order to do so.
Page 154 Modules & Options Start up your notebook computer and press <F2> to enter the BIOS and go to the Setup Utility. Select the Advanced menu. Select SATA Mode (see page 15), press <Enter> and select “Intel RST Premium With Intel Optane Acceleration” and select <OK>. Press <F10>...
Page 155 Modules & Options You can now setup your RAID volume using the installed SSDs. Select “Name” and type a name of your choice for your RAID volume and select <Yes>. Select RAID Level and choose the RAID Level required (see Table 6 - 1, on for details) and press <Enter>.
Page 156 Modules & Options 12. You should select two or three identical SSDs (three SSDs are required for RAID 5) to form your RAID volume. 13. If you have selected RAID0 (Stripe) then you can adjust the “Strip Size” to (you can use the cursor to move up and down the menu selection) your requirements (it is recommended that you set the “Strip Size”...
Page 157 Modules & Options 16. Select “Save and Exit”, and make sure the Windows 10 OS DVD is in the DVD drive, or on a USB flash drive, as the computer starts up it will automatically boot from the Windows 10 DVD or flash drive. 17.
Page 158: Deleting A Raid
Modules & Options Deleting a RAID If you wish to delete an existing RAID then follow the procedure below to do so. How- ever backup up any necessary files and data before deleting a RAID, as doing so will result in the loss of all data on the RAID volumes. Start-up your notebook computer and press <F2>...
Page 159: Intel® Optane™ Setup Procedure
Modules & Options Intel® Optane™ Setup Procedure  After initial setup make sure you install the Intel Rapid Storage Technology driver - see Optane SSD Module “IRST Driver Installation” on page 6 - 39). Removal You need to setup Intel Optane before installing your Windows 10 operating ™...
Page 160 Modules & Options Select “Save and Exit”. As the computer restarts press <F2> to enter the BIOS again. Go to the Setup Utility, and go to the Advanced menu and you will now see the Intel(R) Rapid Storage Technology item. You can press <Enter> to check the information.
Page 161 Modules & Options 10. Press a key at system startup to begin installing Windows from your Microsoft Windows 10 disc.  11. Click Next > Install Now to continue installing the operating system as normal (see Creating a Windows your Windows documentation if you need help on installing the Windows OS). Partition for Optane 12.
Page 162 Modules & Options 18. Run the Intel® Rapid Storage Technology/Intel® Optane™ Memory and Storage Management application to manage your Intel® Optane™ system as instructed in “Intel® Rapid Storage Technology” on page 6 - 19. After installing the Intel® Rapid Storage Technology/Intel® Optane™ Memory and Storage Management application you can access Device Manager (right- click the Start menu and select Device Manager).
Page 163: Wireless Lan Module
Modules & Options Wireless LAN Module  If your purchase option includes an Intel Combination Wireless LAN & Blue- Wireless Device tooth module then install the driver for the appropriate module as instructed over- Operation Aboard leaf (see “Intel® WLAN Driver Installation” on page 6 - 16).
Page 164: Intel® Wlan Driver Installation
Modules & Options Intel® WLAN Driver Installation  1. Make sure the system is not in Airplane Mode, and then insert the Device Uninstalling The WLAN Drivers & Utilities + User’s Manual disc into an attached DVD drive. Driver 2. Click Option Drivers (button). Note that if you need to un- 3.
Page 165: Killler Wlan Combo Driver
Modules & Options Killler WLAN Combo Driver  The Killer wireless LAN driver will already be installed as part of the LAN driver Uninstalling The WLAN installation process (see 8), so there is no need to install the “LAN” on page 4 - Driver wireless LAN driver for this module.
Page 166: Wlan Configuration In Windows 10
Modules & Options WLAN Configuration in Windows 10 You can configure a wireless connection using one of the following options, how- ever make sure the Wireless LAN module is turned on (and not in Airplane Mode) before configuration begins. Click the Wireless icon in the notification area of the taskbar.
Page 167 Modules & Options Enter a network security key (password) if required, and click Next. You can choose to share or connect to devices or not. When you are connected to the network access point it will display Connected status Select any connected network and click Disconnect to disconnect from a connected access point.
Page 168 Modules & Options You can click the Airplane Mode button to turn the mode On or Off. 10. You need to either use Airplane Mode, or to turn the WLAN module off aboard aircraft. 11. If you click on Network Settings to bring up Network & Internet for a more comprehensive list of network and internet settings including Wi-Fi (can be turned on/off), Airplane mode (Airplane mode and Wireless devices can be turned on/off) VPN, Dial-up, Ethernet and Proxy.
Page 169: Bluetooth & Wlan Combo Module
Modules & Options Bluetooth & WLAN Combo Module  If you have included a Wireless LAN & Bluetooth Combo module is on (i.e. the Wireless Device system is not in Airplane Mode) before installing the driver. Operation Aboard Aircraft Make sure you install the drivers in the order indicated in Table 4 - 1, on page 4 - You will need to install both the WLAN and Bluetooth drivers for all the combo mod- The use of any portable...
Page 170: Intel & Killer Bluetooth Combo Driver Installation
Modules & Options Intel & Killer Bluetooth Combo Driver Installation The Bluetooth drivers for both modules are installed as below. 1. Make sure the system is not in Airplane Mode, and then insert the Device Drivers & Utilities + User’s Manual disc into an attached DVD drive. 2.
Page 171: Bluetooth Configuration In Windows
Modules & Options Bluetooth Configuration in Windows Go to the Settings control panel and click Devices (or click the Bluetooth icon in the taskbar and click Add a Bluetooth Device). Click Bluetooth & other devices and make sure Bluetooth is On. Click Add Bluetooth or other device >...
Page 172 Modules & Options Double-click the device you want to pair with the computer and click Connect, if the PIN matches that on the device to which you wish to connect (you may need to click paid on the device). Figure 6 - 13 Bluetooth Connect 6 - 24 Bluetooth &...
Page 173 Modules & Options Select a device and click Remove Device to disconnect from any device (click Yes to confirm). Figure 6 - 14 Bluetooth Remove Device Bluetooth & WLAN Combo Module 6 - 25...
Page 174: To Make Your Computer Discoverable To Bluetooth Devices
Modules & Options To Make your Computer Discoverable to Bluetooth Devices Go to the Settings control panel and click Devices (or click the Bluetooth icon in the taskbar and click Open Settings). Click Bluetooth & other devices and click More Bluetooth options. In Bluetooth Settings make sure that Allow Bluetooth devices to find this PC check box (Discovery) has a check inside it.
Page 175: Killer Control Center
Modules & Options Killer Control Center  The Killer Control Center app is installed with the LAN driver (see “LAN” on Killer Network 8) for your network adapter. The Killer Control Center app can be ac- page 4 - Manager cessed from the desktop or Apps menu.
Page 176: Overview
Modules & Options Overview The Overview page displays total internet traffic received by the system in real time. Below the speedometer is a list of applications and domains with network connec- tions. Click the arrows on the left of each row to change the priority of each category. The Killer Intelligence Engine check boxes show the current status of the product.
Page 177: Prioritization Engine
Modules & Options Prioritization Engine The Prioritization Engine can be set (click the arrows on the left of each row) for each application or domain with Priority 1 the highest, and 6 the lowest. Figure 6 - 18 Killer Control Center (Prioritization Engine) Killer Control Center 6 - 29...
Page 178: Intelligence Engine
Modules & Options Intelligence Engine The Killer Intelligence Engine can improve networking performance by allowing you to set bandwith limits and monitor access points, and it ensures that critical traf- fic goes through the best interface etc. Figure 6 - 19 Killer Control Center (Intelligence Engine)
Page 179: Wifi Analyzer
Modules & Options Wifi Analyzer The Wifi Analyzer page provides a snapshot of the overall wireless environment. The analyzer displays nearby networks and their signal strength, and selecting a net- work will display information on it such as channel, data rates, channel width etc. Figure 6 - 20 Killer Control Center (Wifi Analyzer)
Page 180: Gamefast
Modules & Options GameFast You can use GameFast to pause services so that games can use network resources to perform optimally. Figure 6 - 21 Killer Control Center (GameFast) 6 - 32 Killer Control Center...
Page 181: Xtend
Modules & Options xTend You can use xTend to setup and configure a network connection and allows your computer to provide network access to other devices, while prioritizing your com- puter’s network traffic above other devices. Figure 6 - 22 Killer Control Center (xTend) Killer Control Center 6 - 33...
Page 182: Settings
Modules & Options Settings The Settings page provides an overview of the network information for the Killer adapter. Figure 6 - 23 Killer Control Center (Settings) 6 - 34 Killer Control Center...
Page 183: Fingerprint Reader Module
Modules & Options Fingerprint Reader Module  The fingerprint reader module provides a high level of security for your computer. Fingerprint Reader Make sure you have administrator’s rights to your computer, and have a Windows and Power Saving password enabled for full security protection. States There are two different fingerprint modules supplied with this model.
Page 184: Fingerprint Module Configuration
Modules & Options Fingerprint Module Configuration  Click the Settings item in the Start Menu and then click Accounts and click Sign- PIN Code in options. You will need to add a Windows password (click Add under Password). You will be asked to add After you have added the password you will need to also add a PIN.
Page 185 Modules & Options You will be instructed to Touch the fingerprint sensor (simply touch the sensor) on the reader a number of times (lift and touch again). Figure 6 - 25 Rest & Lift Your Finger Try to present different parts of your finger in different positions (similar to the various positions you may use when using it, and if you see red at any point try a different position).
Page 186: Intel® Software Guard Extensions Driver
Modules & Options Intel Software Guard Extensions Driver ® Install the Intel® Software Guard Extensions Driver which provides a set of in- structions allowing user-level code a degree of security, and privacy, from the oper- ating system. Make sure that SW Guard Extensions is Enabled in the BIOS before installing the driver (see “Software Guard Extensions (SGX) - (Advanced Menu >...
Page 187: Intel® Rapid Storage Technology
Modules & Options Intel Rapid Storage Technology ® The Intel® Rapid Storage Technology driver supports your AHCI mode SATA drive, or your Intel® Optane™ system. Install the Intel Rapid Storage Technolo- gy application/Intel® Optane™ Memory and Storage Management (after in- stalling all necessary drivers in the correct order) to support your Optane system or SATA drive if set up in AHCI or RAID mode in the BIOS (see “SATA Mode (Ad-...
Page 188: Intel® Rapid Storage Technology Apps
Modules & Options Intel® Rapid Storage Technology Apps Note that, at the time of going to press, there are two management apps related to Optane technology management. The applications can be run from the Start menu and you can choose to run either one listed below (however do not run both apps at the same time or you will receive an error message): •...
Page 189: Intel® Optane™ Memory & Storage Management
Modules & Options Intel® Optane™ Memory & Storage Management Run Intel® Optane™ Memory & Storage Management from the Start menu in Windows (note do not run Intel® Optane™ Memory & Storage Management and Intel® Rapid Storage Technology application at the same time). Figure 6 - 26 Intel®...
Page 190 Modules & Options There are five areas on the left panel of the application and you can click on Intel® Optane™ Memory to manage system acceleration with the Optane memory sys- tem. Select the Optane memory module, and then click Enable Intel® Optane™ Memory to start the process.
Page 191: Enabling Intel® Optane™ (Intel® Optane™ Memory & Storage Management)
Modules & Options Enabling Intel® Optane™ (Intel® Optane™ Memory & Storage Management) Optane™ Memory & Storage Management Run the Intel® application. Optane™ Click Enable Intel® Memory. Figure 6 - 28 Enable Intel® Optane™ Memory Enable A warning will pop up to notify you that the Optane Memory Module will be erased, and if this is OK than click Enable.
Page 192 Modules & Options The system will prepare and enable the Optane drive, and when finished you can then click Restart. Figure 6 - 30 Restart The system will then optimize the Optane Memory upon restart. Optane™ Memory & Storage Management Run the Intel®...
Page 193 Modules & Options You can Pin Files and Folders or Pin Applications so that they will always benefit from the speed of Optane Memory from the appropriate sidebar menus. Figure 6 - 32 Pin Files, Folders & Applications Intel® Rapid Storage Technology 6 - 45...
Page 194: Intel® Optane™ Memory & Storage Management For Raid Systems
Modules & Options Intel® Optane™ Memory & Storage Management for RAID Systems The Intel® Optane™ Memory & Storage Management application application also displays status information on your RAID configuration. Run the Intel® Op- tane™ Memory & Storage Management from the Start menu in Windows. When the application is launched the system will open the Manage window where you can view the general health of the storage system.
Page 195 Modules & Options Intel® Optane™ Memory & Storage Management Help & Support Click the link in For help and support ... in the About menu to go to the Intel sup- port page. Figure 6 - 34 Intel® Optane™ Memory & Storage Management Help Intel®...
Page 196 Modules & Options Intel® Optane™ Memory & Storage Management Verifying RAID Volume To keep the RAID system data healthy and to repair data inconsistencies on the vol- ume you should verify the volume regularly. Run the Intel® Optane™ Memory & Storage Management application. Click Manage from the menu on the left.
Page 197 Modules & Options Click Verify to begin the process. Figure 6 - 36 ® Intel Rapid Storage Technology RAID Verification Intel® Rapid Storage Technology 6 - 49...
Page 198 Modules & Options Intel® Optane™ Memory & Storage Management Performance Enable/Disable Link Power Management link management from the Performance menu. When enabled it allows the SATA host bus adapter to enter a low-power state when there is no I/O activity to save energy. . Figure 6 - 37 Intel®...
Page 199 Modules & Options Intel® Optane™ Memory & Storage Management Settings Enable Automatic rebuild on hot plug to automatically start rebuilding any de- graded volume by simply hot plugging a compatible disk into the same location as any failed or missing drive. Do bear in mind the warranty terms as outlined in the sidebar, and you should contact your distributor or supplier for help in the case of degraded volumes or drives.
Page 200 Modules & Options Intel® Optane™ Memory & Storage Delete and Create Volumes You can use the application to delete and create volumes, however be sure to back up any files and data before deleting any volumes. Run the Intel® Optane™ Memory & Storage Management application. Click Manage from the menu on the left.
Page 201 Modules & Options To create the new volume click Create Volume in the menu on the left. Figure 6 - 40 Intel® Optane™ Memory & Storage Management Create Volume Type a name for the volume, select PCIe, and then select the volume type (RAID level - see Table 6 - 1, on page 6 - Click Next.
Page 202 Modules & Options 10. Click to select the data to be deleted and then click Create Volume. 11. The system will then create the volume for you. 12. Select the RAID volume by clicking on it and click Initialize and then click the Initialize button.
Page 203: Intel® Rapid Storage Technology For Raid Systems
Modules & Options Intel® Rapid Storage Technology for RAID Systems Intel® Rapid Storage Technology application displays status information on your RAID configuration. Run the Intel® Rapid Storage Technology application from the item in the Start menu. When the Intel® Rapid Storage Technology application is launched the system will open the Status window.
Page 204 Modules & Options Intel® Rapid Storage Technology Help  If a hard drive member of a RAID volume is reported as “Degraded” or “Failed” it may be possible to recover the volume. If the volume cannot be restored then you Help will need to recreate the RAID volume and restore the data from a back up.
Page 205: Raid Volume Data Verification And Repair
Modules & Options RAID Volume Data Verification and Repair The RAID volume data verification process identifies any inconsistencies or bad data on a RAID volume. The table outlines what occurs for each RAID level. RAID Level Verify Verify & Repair RAID 0 Bad blocks are identified.
Page 206 Modules & Options Verifying and Repairing RAID Volume Data Run the Intel® Rapid Storage Technology application. Click to select the RAID in the pane on the right side of the window. Click Manage and click Advanced. Click Verify and click Verify (button) to begin the process (in some cases you may be required to initialize a volume before verification).
Page 207 Modules & Options The completion percentage will be listed under Status (verifying and repairing). Click Close in the Verify Volume Data Results window.  Scheduling Verify & Repair You can schedule verifi- cation and repair by clicking Preferences > Scheduler abling a set time for ver- ification and repair.
Page 208: Intel® Rapid Storage Technology For Optane Systems
Modules & Options Intel® Rapid Storage Technology for Optane Systems Intel® Rapid Storage Technology application displays status information on your Intel® Optane™ configuration. Run the Intel® Rapid Storage Technology appli- cation from the item in the Start menu. When the Intel® Rapid Storage Technology application is launched the system will open the Status window.
Page 209: Enabling Intel® Optane
Modules & Options Enabling Intel® Optane™ Run the Intel® Rapid Storage Technology application. Click Enable. Figure 6 - 48 ® IRST - Intel ™ Optane Memory (Enable) Enable The system will pop-up a message and ask you to select a compatible fast drive (in this case there should only be one option).
Page 210 Modules & Options You will need to restart the computer after enabling Optane, and make sure the system is powered by the powered AC/DC adapter, and not by battery only. Click Yes to begin the process (this may take some time). After the process has been completed restart the computer.
Page 211 Modules & Options Run the Intel® Rapid Storage Technology application to check the status. Figure 6 - 51 ® IRST - Intel ™ Optane Memory (Enabled) Intel® Rapid Storage Technology 6 - 63...
Page 212: Disabling Intel® Optane
Modules & Options Disabling Intel® Optane™  If you need to disable Intel® Optane™ for any reason follow these instructions. Disabling Intel® Run the Intel® Rapid Storage Technology application. Optane™ Click Disable. Disable Intel® Optane™ if you want to reinstall/ reset the system or up- date the IRST driver.
Page 213 Modules & Options Restart the computer to complete the process.  Run the Intel® Rapid Storage Technology application. The Status of Intel® Optane™ Memory is indicated in the Window. HDDs & Intel® To enable Intel® Optane™ Memory follow the process indicated in “Enabling Optane™...
Page 214: Sound Blaster Audio
Modules & Options Sound Blaster Audio The Sound Blaster Atlas application is a suite of audio technologies which allows you to configure the audio settings to your requirements for the best performance in games, music and movies. Make sure you have installed the Creative Sound Blaster Atlas Audio driver as in- structed in 10, and in the order “Creative Sound Blaster Atlas Audio”...
Page 215: Sound Blaster Atlas Application
Modules & Options Sound Blaster Atlas Application Run the Sound Blaster Atlas control panel from the Start menu in Windows. Figure 6 - 55 Sound Blaster Connect (Windows Start Menu) Sound Blaster Audio 6 - 67...
Page 216: Sbx Profile
Modules & Options SBX Profile  The SBX Profile home Dashboard contains a number of preset audio configura- Setup for External tions for your use. You can create your own Profile settings by clicking the plus icon Speakers to create a new profile. Click the output icon at the bottom left of the screen If you find the sound is not to select Speakers.
Page 217 Modules & Options The Acoustic Engine offers a suite of playback technologies to enhance sound. Each playback technology has an On/Off button to allow you to enable/disable it, and most controls feature a dial to adjust the levels. Figure 6 - 57 Sound Blaster Atlas (Acoustic Engine) •...
Page 218: Equalizer
Modules & Options Equalizer The Equalizer allows you to manually adjust the Custom settings (click On to en- able the Equalizer). Figure 6 - 58 Sound Blaster Atlas (Equalizer) 6 - 70 Sound Blaster Audio...
Page 219: Playback
Modules & Options Playback Playback can be used to Test the configuration of the headphones and speakers (click Apply processing effects to HDMI output to configure settings for any HDMI connected devices). Figure 6 - 59 Sound Blaster Atlas (Playback) Sound Blaster Audio 6 - 71...
Page 220: Recording - Voice Morph
Modules & Options Recording - Voice Morph These profiles allow you to alter your voice in gaming or online chats. Figure 6 - 60 Sound Blaster Atlas (Recording - Voice Morph) 6 - 72 Sound Blaster Audio...
Page 221: Scout Mode
Modules & Options Scout Mode Click on the power button to enable Scout Mode/Radar to enhance your ability to hear enemies in games from a further distance away than would normally be possi- ble. Figure 6 - 61 Sound Blaster Atlas (Scout Mode) Sound Blaster Audio 6 - 73...
Page 222: Settings
Modules & Options Settings Settings allows you to set the language preferences. Click Reset to return all con- figurations to the factory default settlings. Figure 6 - 62 Sound Blaster Atlas (Settings) 6 - 74 Sound Blaster Audio...
Page 223: Pc Camera
Modules & Options PC Camera When the PC Camera application is run the LED indicator to the left of the camera will be illuminated. Note that you need to use the Camera app in Windows to take pictures and capture video. Use the Fn + F10 key combination (see “Function/Hot 11) to toggle power to the PC Camera module.
Page 224: Camera App
Modules & Options Camera App Make sure the PC Camera is turned on by using the Fn + F10 key combination (or Control Center button). Run the Camera app from the Start menu by clicking on the Camera app icon (you can type “camera”...
Page 225 Modules & Options Click Settings to access the camera settings menu to select/deselect Pro mode, make adjustments for Framing grid, Photo Quality, Time lapse, Video Quality and Flicker reduction.  Camera Settings The Photo Timer can be set to take Photos after 2, 5 or 10 seconds.
Page 226 Modules & Options With the Pro mode selected (in Settings ) you can access the Brightness button to adjust the brightness. Figure 6 - 66 Camera Brightness Adjustment (Pro mode) In Auto mode you can toggle HDR on or off. Camera HDR (Auto mode) Figure 6 - 67...
Page 227: Taking Pictures/Capturing Video
Modules & Options Taking Pictures/Capturing Video Make sure the PC Camera is turned on by using the Fn + F10 key combination (or Control Center button). Run the Camera app from the Start menu by clicking on the Camera app icon (you can type “camera”...
Page 228 Modules & Options Captured photos and videos will be saved to the Photos app stored in the Start menu (type Photos into the search box if you cannot find the app). You can also access the photos from the Camera roll icon at the bottom right of the Camera app screen.
Page 229: Trusted Platform Module
Modules & Options Trusted Platform Module (Optional) The TPM security chip allows you to create and manage digital certificates for user and platform authentication. This type of security is usually administered within large enterprises and organizations, and therefore requires implementation by a sys- tem administrator before users can access security features.
Page 230: Enabling & Activating Tpm
Modules & Options Enabling & Activating TPM  Restart the computer. Enter the BIOS pressing F2 during the POST/startup. Clearing TPM Click to enter the Setup Utility and select the Security menu. Information Click TPM Configuration and select Enable for Security Device Support. You will then need to save the changes and restart the computer.
Page 231: Tpm Management In Windows
Modules & Options TPM Management in Windows You can manage your TPM settings from within Windows: Go to the Control Panel. Click BitLocker Drive Encryption (System and Security). Click TPM Administration. Figure 6 - 71 BitLocker Drive Encryption (TPM Administration) Trusted Platform Module 6 - 83...
Page 232 Modules & Options The TPM Management window allows you to configure the TPM within Windows. As TPM is usually administered within large enterprises and organizations, your system administrator will need to assist you in managing the information here. Figure 6 - 72 Trusted Platform Module (TPM) Management on...
Page 233: Tpm Actions
Modules & Options TPM Actions Click Prepare the TPM and follow the instructions in the Wizard to prepare the TPM (this will probably require a restart of the computer and confirmation of the setting changes after restart by pressing the appropriate F key). After the restart the TPM will be prepared and you can then use the Actions menu to Turn TPM off, Change Owner Password, Clear TPM or Reset TPM Lockout.
Page 234 Modules & Options BitLocker BitLocker Drive Encryption can be used in conjunction with the TPM to encrypt data on the disk. Access the Microsoft BitLocker Drive Encryption control panel applet from the Windows control panel (System and Security). Click Turn on Bit Locker. Follow the on-screen instructions to setup BitLocker, and make sure you have a removable media (e.g.
Page 235: Troubleshooting
Troubleshooting Chapter 7: Troubleshooting Overview Should you have any problems with your computer, before consulting your service representative, you may want to try to solve the problem yourself. This chapter lists some common problems and their possible solutions. This can’t anticipate every problem, but you should check here before you panic. If you don’t find the answer in these pages, make sure you have followed the instructions carefully and observed the safety precautions in the preface.
Page 236: Basic Hints And Tips
Troubleshooting Basic Hints and Tips Many of the following may seem obvious but they are often the solution to a problem when your computer ap- pears not to be working. • Power - Is the computer actually plugged into a working electrical outlet? If plugged into a power strip, make sure it is actually working.
Page 237: Backup And General Maintenance
Troubleshooting Backup and General Maintenance • Always backup your important data, and keep copies of your OS and programs safe, but close to hand. Don’t forget to note the serial numbers if you are storing them out of their original cases, e.g. in a CD wal- let.
Page 238: Viruses
Troubleshooting Viruses • Install an Anti-Virus program and keep the definitions file (the file which tells your program which viruses to look for) up to date. New computer viruses are discovered daily, and some of them may seriously harm your computer and cause you to lose data. Anti-Virus programs are commercially available and the defini- tions file updates are usually downloadable directly from the internet.
Page 239: Upgrading And Adding New Hardware/Software
Troubleshooting Upgrading and Adding New Hardware/Software • Do not be tempted to make changes to your Windows Registry unless you are very sure of what you are doing, otherwise you will risk severely damaging your system. • Don’t open your computer or undertake any repair or upgrade work if you are not comfortable with what you are doing.
Page 240 Troubleshooting • Thoroughly check any recent changes you made to your system as these changes may affect one or more system components, or software programs. If possible, go back and undo the change you just made and see if the problem still occurs. •...
Page 241: Problems And Possible Solutions
Troubleshooting Problems and Possible Solutions Problem Possible Cause - Solution You turned on the power but it doesn’t Battery missing / incorrectly installed. Check the battery bay, make sure the work. battery is present and seated properly (the design of the battery only allows it to go in one way).
Page 242 Troubleshooting Problem Possible Cause - Solution The system will not wake up from a Wake on LAN is supported in AC mode only. power saving state (Sleep/Hibernate) When the system enters a power saving state the plugged in AC/DC adapter on network activity (Wake on LAN) even should be connected, and should remain connected, in order to allow the though I have plugged in the powered...
Page 243 Troubleshooting Problem Possible Cause - Solution Nothing appears on screen. The system is in a power saving mode. Toggle the sleep/resume key combination, Fn + F12 (see “Configuring the Power Buttons” on page 3 - 10). The screen controls need to be adjusted. Toggle the screen control key combinations Fn + F8/F9.
Page 244 Troubleshooting Problem Possible Cause - Solution  Password Warning If you choose to set a boot password, NEVER forget your password. The consequences of this could be serious. If you cannot remember your boot password you must contact your vendor and you may lose all of the information on your hard disk. The sound cannot be heard or the volume The volume might be set too low.
Page 245 Troubleshooting Problem Possible Cause - Solution  Other Keyboards If your keyboard is damaged or you just want to make a change, you can use any standard USB keyboard. The system will detect and enable it automatically. However special functions/hot keys unique to the system’s regular keyboard may not work. The system freezes or the screen goes The system’s power saving features have timed-out.
Page 246 Troubleshooting Problem Possible Cause - Solution The Wireless LAN/Bluetooth modules The modules are off as the computer is in Airplane Mode. Go to the Charms cannot be detected. Bar and select Settings and then click the WiFi icon (Airplane mode should be Off).
Page 247 Troubleshooting Problem Possible Cause - Solution Windows Hello screen, In this case you will need to use your PIN (the PIN you used when initially Fingerprint reader fails to recognize the setting up the fingerprint reader) to access the computer. Alternatively you can fingerprint 3 times and blocks access sign-in using your windows password.
Page 248 Troubleshooting Problem Possible Cause - Solution A file being copied to/from a connected You may have the Bluetooth control panel (Settings > Devices > Bluetooth) Bluetooth device appears open. When transferring data between the computer and a Bluetooth enabled transferring very slowly. device, make sure that the Bluetooth control panel is closed.
Page 249 Troubleshooting Problem Possible Cause - Solution I can’t hear any sound from the You need to enable listening to the microphone in the audio control panel in microphone in my connected headset, order to hear any sound through your connected headset as follows: when trying to test the audio playback.
Page 250: Intel® Optane™ Notes
Troubleshooting Intel® Optane™ Notes Intel® Optane™ is a combination of a compatible memory device and Intel Rapid Technology software. This combination is designed to speed up your system performance. However note the following; • The SATA Mode should be set BEFORE installing an operating system, and after you have backed up all necessary files and data (see sidebar).
Page 251: Super X-Fi Headphone Holography Notes
Troubleshooting Super X-Fi Headphone Holography Notes This system features Super X-Fi headphone holography which uses computer audio technology to capture the listening experience of a high-end multi-speaker system in your headphones/headset. However note the follow- ing: • When headphones/a headset are/is plugged in to the 2-in-1 (Headphone/Microphone) audio jack, X-Fi audio technology will be the default audio control, and therefore the headphones/headset volume is not controllable by the Realtek Audio Console (“Realtek Audio Console”...
Page 252 Troubleshooting 7 - 18...
Page 253: Interface (Ports & Jacks) Overview
Interface (Ports & Jacks) Appendix A: Interface (Ports & Jacks) Overview The following chapter will give a quick description of the interface (ports & jacks) which allow your computer to communicate with external devices, connect to the internet etc. Interface (Ports & Jacks) A - 1...
Page 254: Ports And Jacks
Interface (Ports & Jacks) Ports and Jacks Item Description 2-In-1 Audio Jacks Headphone / Microphone Headphones or speakers may be connected through this jack. Note: Set your system’s volume Headphone/Microphone to a reduced level before connecting to this jack. Plug an external microphone in to this jack to record, or use a communication device, on your computer.
Page 255 Interface (Ports & Jacks) Item Description Mini DisplayPort 1.4 A Mini DisplayPort is a miniaturized version of the DisplayPort, which is a digital display interface standard that allows a digital audio/video interconnect, between the computer and its external display or a home-theater system. DisplayPort 1.4 over The DisplayPort 1.3 over USB 3.1,Gen 2 (Type-C) combines full DisplayPort A/V performance USB 3.1,Gen 2 (Type-C)
Page 256 Interface (Ports & Jacks) Item Description USB 3.2 Gen 2 (Type C) These USB ports are for low-speed peripherals such as keyboards, mice or scanners, and for Port high-speed peripherals such as external HDDs, digital video cameras or high-speed scanners etc.
Page 257 Interface (Ports & Jacks) Item Description Thunderbolt ™ 3 Port This Thunderbolt 3 port allows for the connection of external peripherals to the computer by (Factory Option) combining PCI Express (PCIe), DisplayPort (DP), USB 3.1 and its own Thunderbolt 3 technologies.
Page 258 Interface (Ports & Jacks) A - 6...
Page 259: Control Center
Control Center Appendix B: Control Center Overview The following chapter will give a quick description of the functions of the Control Center & Flexikey® appli- cations. Control Center The Control Center provides quick access to Power Modes, Fan settings, LED Keyboard configuration and the Flexikey application.
Page 260 Control Center Run the Control Center from the Windows Start menu Figure B - 1 - Control Center & FlexiKey B - 2 Overview...
Page 261 Control Center Fan Speed Setting You can access the Fan Speed Setting from the Control Center or the Windows Start menu Set the fan speed to Maximum (full power), Automatic or Custom from this menu item. The fan speed will adjust itself automatically to control the heat of the CPU.
Page 262: Anti-Dust Fan Setting
Control Center Anti-Dust Fan Setting This system features an anti-dust fan, which runs alternately clockwise and counter-clockwise, in order to elim- inate dust from building up inside the computer. You can run the fan immediately, and adjust the schedule for when to run the fan, by clicking Anti-Dust Fan Setting in the Fan Speed Setting control panel and then clicking the appropriate controls.
Page 263: Power Modes
Control Center Power Modes Power Modes allows you to adjust the power mode by clicking the appropriate icon. Figure B - 4 - Power Modes • Power Saving mode focuses on saving battery life (the CPU Turbo Boost and dGPU Turbo will be off). •...
Page 264: Overclocking
Control Center Overclocking You can access GPU or CPU overclocking by clicking the item in the Start menu or from the Control Center.  CPU Overclocking Note that CPU overclocking is only supported by certain specific processors. If CPU overclocking does not appear in the Control Center then your system’s processor does not support...
Page 265 Control Center  Overclocking Issues Note overclocking the system (CPU/GPU) by making alterations to clock frequency and/or voltage may cause hardware damage, reduce system stability, the useful life of the system and affect system data integrity. Therefore overclocking the system is enabled at the user’s own risk, and is not covered in the warranty terms. Overclocking should only be enabled when powered by a plugged-in adapter, and not on battery power.
Page 266 Control Center GPU Overclocking The GPU setting can be used to adjust the GPU Core Increment and Memory Increment by means of the sliders, then click Save to retain the setting changes. Figure B - 7 - GPU Overclocking B - 8 Overclocking...
Page 267 Control Center CPU Overclocking You can adjust the CPU setting by adjusting the sliders for the CPU Ratio Override, then click Save to retain the setting changes. Figure B - 8 - CPU Overclocking Overclocking B - 9...
Page 268: Led Keyboard
Control Center LED Keyboard The LED Keyboard menu will allow to configure the backlight LED. You can change the colors for individual keys on the illuminated colored “Per Key” LED Keyboard. The LED Keyboard application can be accessed by pressing the Fn plus key (or by clicking LED Keyboard in the Control Center), or from the Windows Start menu ...
Page 269: Led Keyboard Setting
Control Center LED Keyboard Setting Click Keyboard, on the left under LED Mode, to set individual color settings for any keyboard keys you may wish to highlight. Simply click to highlight any keys to which you wish to apply the color, and then click a color from the swatch to apply the color.
Page 270 Control Center Keyboard Effects (for Illuminated Colored “Per Key” LED Keyboards) Click on Keyboard Effect (under LED Mode) and then click any of the Effect buttons (Wave, Breath, Scan, Blink, Random, Ripple or Snake) to view the effects on the keyboard. You can also adjust the LED Speed for the effects from the buttons on the right.
Page 271: Led Light Bar
Control Center LED Light Bar This system features an LED light bar. You can use the Light Bar (LED Mode) control to configure the light- ing. The Light Bar effect features different lighting modes, some of which can be set to Random or Custom col- ors.
Page 272: Flexikey® Application
Control Center Flexikey® Application Click Flexikey in the Control Center or Start menu to launch the application. Profiles The controls at the top right side of the application relate to Profiles. You can Add/Delete Profiles (you can maintain 12 active Profiles), Export and Import profiles by clicking on the appropriate icon. If you double- click on a Profile you can change the Profile Name, and import an Image file (images created using PNG files).
Page 273: Keyboard Macro And Mouse Macro Settings
Control Center • EXPRESS KEY - This feature allows you to configure a single key to send multiple key combinations or to create more useful shortcut keys. This is useful in gaming or when using applications which have a complex set of keyboard shortcuts.
Page 274: Keyboard Macro
Control Center Keyboard Macro The keyboard macro settings allow you to configure actions for any single key (or a combination of keys). Click the key and then select the action type (Express Key, Express Text or Disable) from the menu at the top of the page.
Page 275: Mouse Macro
Control Center Mouse Macro When an external mouse is attached, the mouse macro settings allow you to configure actions for the left right and middle buttons of the attached mouse, and also for any backward and forward buttons if applicable (on a gaming type mouse). Click the button number and then select the action type (Express Key, Express Text or Disable) from the menu.
Page 276: Keyboard Macro - Express Key
Control Center Keyboard Macro - Express Key To configure a single key to send multiple key combinations, or to create more useful shortcut keys, use Express Key. Enable and select the keyboard, click on the chosen key to select it, and then click to select Express Key. Figure B - 16 - Keyboard Macro - Record Express Key B - 18 Keyboard Macro - Express Key...
Page 277 Control Center In the following example we want to change an existing game key configuration which uses the left shift key for sprinting, and the W key for moving forwards, to use the 1 key to combine this movement to sprint forward. Click the Record button and then press the key or keys (in this case we will press Left Shift and W) required (make sure you press the key(s) required and do not click on them).
Page 278 Control Center Enabling Delay Time If you want to create a delay between key presses within the key combination, then you can use Enable Delay Time function to do so. Enable and select the keyboard under your chosen profile, click on the chosen key to select it, and then click to select Express Key.
Page 279 Control Center You can edit the delay between key presses by clicking in the Delay Time (MS) field and typing a new number for the delay between the key presses. Figure B - 18 - Time Record Between Key Presses If you want to remove any individual key click to select it, and then click the delete symbol.
Page 280: Keyboard Macro - Express Text
Control Center Keyboard Macro - Express Text A single key can be set to send a string of text within any application using Express Text. Enable and select the keyboard, click to select a key, and then click to select Express Text. Click the Record button in Start key and press the keys to use (the Start key is the key used to in your target program to open a text message).
Page 281 Control Center Click the Record button in Send and press the keys to use if required (the Send key is the key used to in your target program to send a text message e.g. the Enter key would be the most commonly used). The key will now be configured to send the text message in the target program under your chosen Profile, and the key will appear in blue.
Page 282: Keyboard Macro - Disable
Control Center Keyboard Macro - Disable You can use the program to disable any keys not required. Enable and select the keyboard, click to select a key to disable, and then click to select Disable. The key will now be disabled. If you want to enable the key again, select it and click on Restore.
Page 283: Mouse Macro - Express Key
Control Center Mouse Macro - Express Key To assign a mouse button click to send multiple key combinations (an external mouse must be attached), or to create more useful shortcut keys, use Express Key. Enable and select the mouse, click on a mouse button to select it, and then click to select Express Key. In the following example we will configure the central mouse wheel to combine the actions of left shift key for sprinting, and the W key for moving forwards in a game program.
Page 284: Mouse Macro - Express Text
Control Center Mouse Macro - Express Text A mouse button click can be set to send a string of text within any application using Express Text. Enable and select the mouse, click on a mouse button to select it, and then click to select Express Text. Click the Record button in Start key and press the keys to use (the Start key is the key used to in your target program to open a text message).
Page 285: Mouse Macro - Disable
Control Center Mouse Macro - Disable You can use the program to disable any mouse button clicks if not required. Enable and select the mouse, click on a mouse button to select it, and then click to select Disable. The button click will now be disabled. If you want to enable the button again, select it and click on Restore.
Page 286: Statistics
Control Center Statistics The Statistics tab allows you to record keys used in any application, and to disable any infrequently, or unused, keys to save any accidental incorrect key presses. Click the Statistics Tab, and press the Record button to start recording the frequency of key presses for keys used. You can then go to the application for which you wish to use the profile, and use the application as per normal so that a standard set of keys used may be recorded.
Page 287: Video Driver Controls
Video Driver Controls Appendix C: Video Driver Controls Overview  The video features for this computer can be configured using the Windows Display Settings or NVIDIA control panel. Video Card Options Note that card types,  specifications and driv- ers are subject to contin- Configuring External Displays updates changes.
Page 288: Video Driver Installation
Video Driver Controls Video Driver Installation  Make sure you install the drivers in the order indicated in Table 4 - 1, on page 4 - Insert the Device Drivers & Utilities + User’s Manual disc into an attached DVD Video Card Options drive and click Install Drivers (button).
Page 289: Nvidia Apps
Video Driver Controls NVIDIA Apps 1. Click 4.Install NVIDIA Apps > Yes. 2. Click AGREE AND CONTINUE (button) to accept the terms of the license agreement. 3. Click Next. 4. Click Close to complete the installation. 5. After all the drivers have been installed (an internet connection is required) run the NVIDIA GeForce Experience by clicking the desktop icon app).
Page 290: Nvidia Geforce Experience
Video Driver Controls NVIDIA GeForce Experience  If you have a working internet connection (and you will need remain connected NVIDIA GeForce to the internet to run NVIDIA GeForce Experience) you can click the NVIDIA Experience GeForce Experience desktop icon (or app) to run the application.
Page 291: Nvidia Geforce Experience - Batteryboost
Video Driver Controls NVIDIA GeForce Experience - BatteryBoost BatteryBoost allows you to optimize your system’s battery life when gaming. You can adjust the BatteryBoost slider in Preferences > BatteryBoost (make sure you have restarted the computer after the first run of NVIDIA GeForce Experience). Running BatteryBoost 1.
Page 292: Configure Other Displays Using Project
Video Driver Controls Configure Other Displays Using Project You can configure attached displays from Project. Attach your external display(s) to the appropriate port, and turn it(them) on. Press the + P key combination. Click on any one of the options from the menu to select PC screen only, Duplicate, Extend or Second screen only.
Page 293: Configuring An External Display In Windows
Video Driver Controls Configuring an External Display In Windows The System > Display Control Panel in Settings may also be used to configure dis- plays. Attach your external display to the appropriate port, and turn it on. Click the Start Menu and click Settings > System (or right-click the desktop and select Display Settings).
Page 294 Video Driver Controls You can configure up to 4 displays from the System > Display menu.  4 Connected Displays Note that when 4 dis- plays are connected, only 2 displays may be configured in Duplicate mode. Figure C - 3 System >...
Page 295: Hdmi Audio Configuration
Video Driver Controls HDMI Audio Configuration  HDMI (High-Definition Multimedia Interface) carries both audio and video signals. Volume Adjustment In some cases it will be necessary to go to the Sound control panel and manually The sound volume level configure the HDMI audio output as per the instructions below. can be clicking using the Go to the Sound control panel.
Page 296 Video Driver Controls Adjust the HDMI settings from the control panel tabs. Click OK to close the Sound control panel. Figure C - 5 HDMI Device Properties C - 10 HDMI Audio Configuration...
Page 297 Video Driver Controls HDMI Notes  • Connect a device with HDMI support to the HDMI-Out port BEFORE attempt- ing to play audio/video sources through the device. Other Applications • To play audio sources through your external display’s (TV or LCD) speakers If you are using a third you will need to go to the audio configuration control panel on the display and party application to play...
Page 298: Wireless Display
Video Driver Controls Wireless Display  Wireless Display uses your Wireless LAN module/WLAN Bluetooth Combo mod- Compatible ule (you need to make sure that your video adapter/display device is compatible Adapters with your particular WLAN/Combo module) in conjunction with a compatible video adapter/display device (purchased separately) to allow you to display the For a list of compatible contents of the notebook display on another display (e.g.
Page 299: Wireless Display Configuration
Video Driver Controls Wireless Display Configuration Note that no driver or application is required for wireless display in Windows 10. Press the + P key combination. Click Connect to a wireless display at the bottom of the Project screen and follow the steps to connect to any wireless enabled display.
Page 300 Video Driver Controls Double-click any detected display device in the list. You may then need to input a pin number for the device to which you are connecting and click Next. The display will then connect (for specific settings for your display see the documentation supplied with your compatible adapter/display for full details).
Page 301: Nvidia Control Panel
Video Driver Controls NVIDIA Control Panel More advanced video configuration options are provided in the NVIDIA Control Panel tab. Access the NVIDIA Control Panel from the Start menu in Windows (or right-click the desktop and select NVIDIA Control Panel). To configure displays in Discrete mode you can use the NVIDIA Control Panel. Figure C - 7 NVIDIA Control Panel...
Page 302 Video Driver Controls The NVIDIA Control Panel provides video configuration controls and tools which  allow quick access to features such as image settings, 3D Settings and video config- uration. Display GPU Activity Icon Click the Desktop menu heading, and enable Dis- play GPU Activity Icon in the Notification Area to quickly access the...
Page 303 Video Driver Controls The Help menus provide index and search features, and direct links to the NVIDIA website etc. Figure C - 9 Help Menu NVIDIA Control Panel C - 17...
Page 304: Manage 3D Settings
Video Driver Controls Manage 3D Settings You can configure the 3D global settings (to be applied to all application programs) or make specific adjustments for installed program settings. Go to NVIDIA Control Panel. Click Manage 3D Settings and select either Global Settings or Program Settings.
Page 305: Change Resolution
Video Driver Controls Change Resolution You can Change Resolution for displays attached to the Display Port from the NVIDIA control panel. Attach your external display to the Display Port, and turn it on. Go to the NVIDIA Control Panel. Double-click Display (if the sub-menus are not visible), and then click Change resolution.
Page 306: Display Devices - Nvidia Cp
Video Driver Controls Display Devices - NVIDIA CP Note that you can use a compatible cable connected to the HDMI Port, DisplayPorts, Thunderbolt Port (set to display) or DisplayPort 1.4 over USB 3.2 Gen 2 Port (set to display) to connect external displays to be configured by the NVIDIA control panel. See your external display device’s manual to see which formats it supports.
Page 307 Video Driver Controls Display Mode Description Single One of the connected displays is used as the display device Clone simply shows an exact copy of the Primary display desktop on Clone the other displays. This mode will drive multiple displays with the Table C - 1 same content.
Page 308: Configuring An External Display (Nvidia
Video Driver Controls Configuring an External Display (NVIDIA)  Clone the External Displays Display Not Shown Attach your external display(s) to the appropriate port, and turn it(them) on. Go to the NVIDIA Control Panel. If the attached display Double-click Display (if the sub-menus are not visible), and then click Set up does not appear in the multiple displays.
Page 309 Video Driver Controls Extending the Display Attach your external display to the Display Port, and turn it on.  Go to the NVIDIA Control Panel. Changing the Double-click Display (if the sub-menus are not visible), and then click Set up Primary Display on multiple displays.
Page 310 Video Driver Controls The Primary display (the main window display) will be denoted by an asterisk the top right corner of the icon. To change the Primary display right-click the icon and select Make primary. Click Apply > Yes to save any changes. Figure C - 14 Switch Primary Display...
Page 311 Video Driver Controls You can drag the icons to match the desktop layout you want to use (e.g. you may want to extend the display to the right or left of the primary display). 10. Click Apply > Yes to save any further changes. Figure C - 15 Drag Display Icons...
Page 312: Hdcp Status
Video Driver Controls HDCP Status If your external display is HDCP (High Bandwith Digital Content protection) com- patible then the NVIDIA control panel will display the HDCP system status. Figure C - 16 HDCP Status C - 26 HDCP Status...
Page 313: Adjust Video Settings
Video Driver Controls Adjust Video Settings You can adjust video color and image settings from the Video sub-menus. Go to the NVIDIA Control Panel. Click “+” next to Video if its sub-items are not shown and then click either Adjust video color settings or Adjust video image settings.
Page 314: Configure Surround, Physx
Video Driver Controls Configure Surround, PhysX ®  NVIDIA PhysX is a physics engine that can use the GPU to accelerate game and ® ® Surround Displays 3D application performance. You can select the GeForce video card or CPU as a PhysX processor, or configure the computer to auto-select a PhysX processor...
Page 315 Video Driver Controls Click Span displays with Surround and click Configure. Figure C - 19 Surround Configuration You may need to quit any applications which conflict with surround display (e.g. you will need to quit Sound Blaster Atlas by right-clicking the taskbar icon and selecting Exit).
Page 316 Video Driver Controls The NVIDIA Set Up Surround control panel will pop-up to allow you to configure the attached displays to your requirements. Figure C - 20 NVIDIA Set Up Surround  Set Up Surround Settings Select the Resolution and Refresh Rate for your connected displays from the menu.
Page 317: Set Digital Audio
Video Driver Controls Set Digital Audio As HDMI (High-Definition Multimedia Interface) carries both audio and video sig- nals you can configure the audio output from the NVIDIA control panel and Sound control panel. The settings will depend upon the external HDMI display to which you have connected.
Page 318: G-Sync
Video Driver Controls G-SYNC Click to put a check in the box to Enable G-SYNC (it is enabled by default). G- SYNC is designed to provide a smooth game play experience from your GeForce product by synchronizing the monitor’s refresh cycle to the GPU’s render rate, thus removing lag and stutter issues, in order to have objects appear sharper and scenes display instantly.
Page 319 Video Driver Controls Setting up G-SYNC Go to NVIDIA Control Panel. Click “+” next to Display if its sub-items are not shown and then click Set up G- SYNC (you must have a a G-SYNC capable display). Click Enable G-Sync (you can select for ...full screen mode or ..for windowed and full screen mode).
Page 320 Video Driver Controls C - 34...
Page 321 Specifications Appendix D: Specifications  Latest Specification Information The specifications listed in this Appendix are correct at the time of going to press. Certain items (particularly processor types/ speeds and CD/DVD device types) may be changed, updated or delayed due to the manufacturer's release schedule. Check with your distributor/supplier for details.
Page 322 Specifications Core Logic 1 Built-In 5W Subwoofer Speaker  Sound Blaster Atlas Intel® Z490 Express Chipset Super X-Fi Headphone Holography SO-DIMM Memory Types All SO-DIMM memory modules installed in the Display system should be identical (the same size and Keyboard & Pointing Device brand) in order to prevent unexpected system 17.3"...
Page 323 Specifications Features (Depends on Model Type) Two * Mini DisplayPorts 1.4 Slot 3: for M.2 2280 SSD Card with SATA/ PCIe Gen 3 x4 Interface (M Key) One HDMI™ (High-Definition Multimedia Light Module Interface) Out Port (with HDCP) Slot 4: for M.2 2280 SSD Card with PCIe Shipping Mode One 2-in-1 Combo Audio Jack Gen 3 x4 Interface (M Key)
Page 324 Specifications Power Dual Full Range AC/DC Adapters – AC in 100 - 240V, 50 - 60Hz DC Output 20V, 14A (280 Watts) Removable 8 Cell Smart Lithium-Ion Battery Pack 97WH Environmental Spec Temperature ° ° Operating: C - 35 Non-Operating: -20°C - 60°C Relative Humidity Operating: 20% - 80%...

Clevo X170SM-G Manual

Quick Start Guide Overview

Features & Components Overview

Power Management Overview

Drivers & Utilities

BIOS Utilities

Modules & Options Overview

Troubleshooting

Interface (Ports & Jacks) Overview

Control Center

Video Driver Controls

Quick Links

Related Manuals for Clevo X170SM-G

Summary of Contents for Clevo X170SM-G