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Castles Technology EZ Series Faq
Castles Technology EZ Series Faq

Castles Technology EZ Series Faq

Pc/sc reader

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Castles EZ PC/SC Reader FAQ
What does the system install or start to use this reader?
Question 1
Action
1. Plug the reader into your computer.
2. Install reader driver.
3. Start "Smart Card" service.
How do I install reader driver?
Question 2
Action !
Windows 98/ME System:
1. Plug the reader into your computer. It will show "Add New
Hardware Wizard". Please press "Cancel".
2. Put the setup disc into your CD-ROM. The system will
automatically execute Autorun program. Click "Install
Driver".
3. Press "Yes" button when the "Driver Setup" dialog appears.
4. Click "Accept" button when the installer prompts you
"Microsoft Smart Card Base Component"
5. Click "Yes" button when the installer prompts you "Do you
want to restart your computer now?"
Windows 2000/XP/2003 System:
1. Please make sure that you have the same privilege as
system administrator. Otherwise, you cannot install driver.
2. Plug the reader into your computer. It will show "Welcome to
Found New Hardware Wizard". Please press "Cancel".
3. Put the setup disc into your CD-ROM. The system will
automatically execute Autorun program. Click "Install
Driver".
4. Press "Yes" button when the "Driver Setup" dialog appears.
5. Click "Yes" button when the "Please re-plug reader" dialog
appears.
6. You can check the Smart Card Reader installed completely
from the list of "Device Manager" after the system restart.
How do I start "Smart Card" service?
Question 3
Action !
Windows 98/ME System:
"Smart Card" service has to be installed externally. This service
Castles Technology Corp.
1/1
Version: 1.02

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Summary of Contents for Castles Technology EZ Series

  • Page 1 6. You can check the Smart Card Reader installed completely from the list of "Device Manager" after the system restart. How do I start “Smart Card” service? Question 3 Action ! • Windows 98/ME System: “Smart Card” service has to be installed externally. This service Castles Technology Corp.
  • Page 2 Action ! Please check if USB ports are connected correctly into your mother board. If they are and other USB devices can work on them, it is possible that the reader is broken. Please send it to repair. Castles Technology Corp.
  • Page 3 Normal: Check next step. • Faulty (an exclamation or question mark): If it shows “Unknown Device”, please refer to Question 8. Otherwise, please try to reinstall driver. • No this item: Please refer to Question 6 and 7. Castles Technology Corp.
  • Page 4 If you have, try another computer. If it is the same, it is possible that the reader is broken. Please send it to repair. In Windows 2000/XP/2003, after a card is inserted into the reader, Question 15 why its light turns from red to yellow-green in a few minutes? Castles Technology Corp.
  • Page 5 It may be related to the setting of your domain server. Please try to adjust your domain server setting or refer to Question 16. In Windows 2000/XP/2003, why does the system show “Access Question 18 Castles Technology Corp.
  • Page 6 Please reinstall your system. Why can’t I find out a new drive after reader installed completely? Question 22 Reason ! This reader is a smart card reader, not a general storage device like CF or SD memory card. Castles Technology Corp.