Hearth and Home Technologies IntelliFire App Installation Instructions & User Manual

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PLACE LABEL OR WRITE Wi-Fi SSN# BELOW
LOCATION:
Leave this manual with party responsible for use
and operation.

Table of Contents

1 Introduction
2 Quick Start Guide . . . . . . . . . . . . . . . . . . . . . . . . . . 2
3 Download the IntelliFire App . . . . . . . . . . . . . . . . . 3
4 Set-up Instructions for iOS . . . . . . . . . . . . . . . . . . . 3
5 iOS User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Edit / Add Locations . . . . . . . . . . . . . . . . . . . . . . . . . 13
Edit / Add Appliances . . . . . . . . . . . . . . . . . . . . . . . . 14
User Management . . . . . . . . . . . . . . . . . . . . . . . . . . 15
6 Set-up Instructions for Android . . . . . . . . . . . . . . 16
7 Android User Guide . . . . . . . . . . . . . . . . . . . . . . . . 20
Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Edit / Add Locations . . . . . . . . . . . . . . . . . . . . . . . . . 23
Edit / Add Appliances . . . . . . . . . . . . . . . . . . . . . . . . 24
User Management . . . . . . . . . . . . . . . . . . . . . . . . . . 25
10 Changing a Network Router . . . . . . . . . . . . . . . . 3 1
13 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 33
1
Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20
ATTENTION: Installer - Write the Wi-Fi module SSN # in the space pro-
vided. Also write the location of the appliance in which the module is
installed. The Wi-Fi SSN # on the label will be needed to verify the cor-
rect Wi-Fi module.
IntelliFire
Installation Instructions & User Guide
App
®
1. Introduction
The IntelliFire app is designed to communicate with the
Wi-Fi Module (IFT-WFM) installed on the Hearth & Home
Technologies appliance using an Android or iOS device.
The IntelliFire app allows the ability to control
many of the available features on the appliance.
Also the IntelliFire skill on Amazon Alexa or Google
Assistant allows you to turn on and off your appliance.
Note: The IntelliFire Wi-Fi module supports 2.4GHz
or 2.4GHz / 5GHz dual band Wi-Fi networks only. To
check your network frequency, refer to your wireless
router manual or contact your internet service pro-
vider.
Precautions / Preparation
The location of the IntelliFire Wi-Fi module to the Wi-Fi
router or network extender should be less than 50 feet.
Before you begin, verify you have:
Wi-Fi module SSN #
Wi-Fi Name and Password
Note: The Wi-Fi module will not work if there is an
apostrophe (') in the network name.
Define Appliance Location (such as: Home, Cabin,
etc).
Define Appliance Name (such as: living room fire-
place, family room fireplace, etc).
Note: It is important that the appliance name is
unique and can be distinguishable if using a smart
speaker.

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Table of Contents
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Summary of Contents for Hearth and Home Technologies IntelliFire App

  • Page 1: Table Of Contents

    Note: The IntelliFire Wi-Fi module supports 2.4GHz 3 Download the IntelliFire App ....3 or 2.4GHz / 5GHz dual band Wi-Fi networks only. To 4 Set-up Instructions for iOS .
  • Page 2: Quick Start Guide

    1. Open the Google Home app, press add, and the set-up device. 2. Search for IntelliFire and then press on ‘have something already set up’. 3. You will be asked to enter your IntelliFire app email and password to complete the set up. Amazon Alexa 1.
  • Page 3: Download The Intellifire App

    1. Log into your IntelliFire account and then press the ‘+’ TO SECTION 6. icon to add a location shown in Figure 2. Figure 2 Locations Sign-up Figure 1 Login Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 4 Note: If you do not see an IntelliFire network, your Wi-Fi module will need to be reset. Follow the instruct- ions in the troubleshooting guide, “I do not see the IntelliFire network”. Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 5 - Press “Add New Location” to confirm. See Figure Figure 5 Appliance Connected to Wi-Fi Figure 6 Add New Location Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 6 Wi-Fi network and try again’. If this error occurs, refer to the Troubleshooting Section 13 for specific steps to restart installation. Figure 8 Sychronizing Figure 7 Select Wi-Fi Network Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 7 If you do not hear the second beep, refer to the troubleshooting guide “Did not hear the second beep during setup” Figure 11 IntelliFire app Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 8 Figure 12 Connect to Wi-Fi Network Figure 14 Run your Appliance 12. You will see a connection confirmation screen. See Figure 13. - Press ‘Next’. Figure 13 Synchronization Confirmation Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 9: Ios User Guide

    BRAND NAME FLAME HEIGHT FLAME HEIGHT TIMER ADJUSTMENT FLAME OTHER FEATURES TEMPERATURE CONTROL ON/OFF Figure 1 Main Screen FLAME Figure 2 Flame Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 10 Note: The timer display does not count down on the app. The countdown is controlled by the IFT-ECM control module in the appliance. THERMOSTAT ON/OFF Figure 3 Temperature Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 11 The lights will only appear if that feature is available on your appliance. Adjust the lights in the appliance using the slider bar on app screen. There are three light levels. Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 12: Settings

    F or C preferred units and the option to sign out of the app. See Figure 7. App Version Figure 7 Settings Figure 6 Locations Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 13: Edit / Add Locations

    Note: You must be on your new appliance location Wi- Fi network to set up the new location. Figure 9 Edit Locations Figure 11 Add Locations Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 14: Edit / Add Appliances

    4 of the installation guide. See Figure 15. Figure 13 Edit Appliance Figure 15 Location / Appliance Add Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 15: User Management

    - Input an email address of the user you would like to add and press save. See Figure 18. This will give them access to run your appliances. They will receive an email to either log in or sign up for the IntelliFire app. Once the new user is logged into the app, your appliance will appear in their app and they will have access to run the appliance.
  • Page 16: Set-Up Instructions For Android

    Figure 2 Wi-Fi Network with IntelliFire Access Point 3. After a successful login, the following screen appears. See Figure 3. Press Continue. Figure 1 Android Permission Screen Figure 3 Successful Login Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 17 ‘connected to appliance’ should match the Wi-Fi SSN on the attached Wi-Fi module. Press Continue. Figure 6 Location and Zip Code Figure 5 Connected to Appliance Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 18 Wi-Fi network and try again’. If this Error occurs, refer to the Troubleshooting section 13 for specific steps to restart installation. Figure 7 Wi-Fi Network Figure 8 Wi-Fi Password Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 19 10. Next the user will be prompted to select the brand of the appliance being setup. Select and press Continue. See Figure 10. Figure 10 Brand Selection Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 20: Android User Guide

    BRAND NAME FLAME HEIGHT TIMER FLAME HEIGHT FLAME THERMOSTAT OTHER FEATURES ADJUSTMENT Figure 1 Main Screen ON/OFF FLAME Figure 2 Flame Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 21 Note: The timer display will count down in the app. The countdown is controlled by the IFT-ECM control module in the appliance. THERMOSTAT ON/OFF Figure 3 Temperature Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 22 Note: The continuous pilot will automatically turn OFF after 166 hours if appliance is not actively used. If Flame ON is activated before 166 hours, the automatic timer will reset. Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 23: Settings

    See Figure 8. name, zip code, and manage users. See Figure 9. Figure 9 Locations Settings Figure 8 Locations Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 24: Edit / Add Appliances

    - Change Brand - Change brand of the appliance. - Delete the appliance. Figure 12 Appliance Settings Figure 13 Edit Appliance Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 25: User Management

    2. In the locations screen, press the arrow to the right of the outside temperature for your location. See Figure Figure 15 Figure 14 Edit Users Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 26 - Input an email address of the user you would like to add, this will give them access to run your appliances. They will receive an email to either log in or sign up for the IntelliFire app. Once they do this, your appliance will appear in their app and they will have access to run the appliance.
  • Page 27: Connecting To A Smart Home - Alexa

    See Figure 5. Figure 1 2. Click on menu icon on the upper left part of the App. See Figure 3. Figure 5 Figure 3 Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 28 6. Click on “IntelliFire” in the search results list. See 8. If you see “IFTAPI.net” requires a client certificate, Figure 7. select the first authorization number. See Figure 9. Figure 9 Figure 7 Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 29 If you do this, you will also need to unlink IntelliFire app in Alexa app and relink the account. Figure 12 Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 30: Connecting To A Smart Home - Google

    If you do this, you will also need to unlink IntelliFire app in Google Home and relink the Figure 3 account. Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 31 Section 7. Once you have completed adding your appliance to the new router, you can control your appliance with the Intel- liFire app. Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 32: Changing The Primary User's Email Address

    In this case, after you select “next” the app will ask if you are sure you want to continue without a password. Select yes and complete the setup. Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 33: Troubleshooting

    13. Troubleshooting NOTE: Weak Wi-Fi signal strength at the appliance may cause the IntelliFire app to lag in response to commands. If you have access to see the Wi-Fi module and control module in your appliance, the Wi-Fi module will illuminate light sequences that may be helpful during troubleshooting.
  • Page 34 The allowed access time for the login has expired. You will "Your session has timed out. Please log in again." need to log back into the app. Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 35 Only primary user can add/ Verify you are the primary user by going to the user fireplaces. remove appliances from account. managemant screen in the app. Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 36 Your remote or wall switch batteries are dead and cannot Replace your remote or wall switch batteries. relay the temperature. Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...
  • Page 37 For the location of your nearest Hearth & Home Technologies dealer, please visit www.hearthnhome.com. Hearth & Home Technologies 7571 215th Street West, Lakeville, MN 55044 www.hearthnhome.com Hearth & Home Technologies • IntelliFire App Installation Instructions & User Guide • 2326-985 • 7/20...

Table of Contents