Troubleshooting - Water Boss 550 Installation And Service Manual

Troubleshooting

Problem
No soft water after regeneration.
No soft water.
waterMizer light does not turn
when water is flowing.
waterMizer light turns when
water is not being used.
waterMizer light turns steadily.
Read-out lights do not glow.
Cause
No salt in brine cabinet.
Sediment in brine tank has plugged
the brine line and air check.
Drain line is pinched, frozen or
restricted.
Clogged injector assembly (page 18).
Salt bridge has formed.
The plumbing bypass valve is in the
the bypass position (page 7).
Unit is plumbed backwards.
Extended power outage.
Water hardness has increased.
Not metering water.
The plumbing bypass valve is in the
the bypass position (page 7).
Unit is plumbed backwards.
Sensor not receiving signal from mag-
net on turbine (page 19).
There is a leak in your household
plumbing appliance.
Turbine stopped over sensor.
Electric cord is unplugged.
No electric power at outlet.
Defective transformer (fig. 8).
26
Solution
Add salt (refer to "Regenerate" Page
13)
Remove air check draw tube and
flush with clean water. Clean injec-
tor assembly. Clean any sediment
from brine cabinet.
Straighten, thaw or unclog the drain
line.
Remove injector cap and clean noz-
zle and throat with a wooden tooth-
pick. Clean screen and replace
throat if removed.
High humidity or the wrong kind of
salt can create a salt bridge. This is
a crust that forms an empty space
between the water and salt. To test,
use a blunt object like a broom han-
dle. Push the handle into the salt to
dislodge the salt bridge.
Place bypass valve in the service
position.
Check that unit is plumbed correctly.
Reset hardness (refer to
"Regenerate" Page 13).
Reset water and reset hardness.
Check waterMizer light. Light should
flash with water usage. If no light,
see below.
Place bypass valve in the service
position.
Check that unit is plumbed correctly.
Remove sensor from IO housing.Test
by placing magnet on the sensor chip.
If light turns, clean or replace turbine.
If no light, replace sensor.
Repair the leak.
Run water. Verify flashing light.
Plug in transformer.
Check power source. Make sure
outlet is not controlled by a switch.
Test with volt meter for 12 VAC at
control. If 0 VAC, replace trans-
former.