Zte Blade A3 Prime User Manual
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Summary of Contents for Zte Blade A3 Prime

  • Page 1 User Guide...
  • Page 2 About This Guide Thank you for choosing this ZTE mobile device. In order to keep your device in its best condition, please read this manual and keep it for future reference. Copyright Copyright © 2020 ZTE CORPORATION All rights reserved.
  • Page 3 ® The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by ZTE Corporation is under license. microSDXC Logo is a trademark of SD-3C, LLC. Other trademarks and trade names are those of their respective owners.
  • Page 4: Table Of Contents

    Contents Getting Started ............10 Getting to Know Your Phone ..............10 Key Functions ....................12 Installing a nano-SIM Card and an Optional microSDXC Card ... 13 Installing the Battery ................. 15 Charging the Battery ................. 16 Powering Your Phone On/Off ..............17 Setting Up Your Phone for the First Time ...........
  • Page 5 Protecting Your Phone With Screen Pinning ........28 Using Your Fingerprint ................29 Using Face Recognition ................31 Knowing the Basics ............33 Monitoring the Phone Status..............33 Managing Notifications ................34 Managing Shortcuts and Widgets ............37 Organizing With Folders ................38 Rearranging the Primary Shortcuts .............
  • Page 6 Answering or Rejecting Voice Calls ............56 Using Real-Time Text (RTT) ..............57 Working With the Call History ..............59 Calling Your Contacts ................61 Checking Voicemail ................... 61 Using Options During a Call ..............62 Managing Multi-party Calls ..............63 Adjusting Your Call Settings ..............
  • Page 7 Writing and Sending an Email ............... 83 Adding and Editing Email Accounts ............ 84 Changing General Email Settings ............85 Messages ..............86 Opening the Messages Screen .............. 86 Sending a Message ..................86 Replying to a Message ................88 Forwarding a Message ................
  • Page 8 Video Player ............... 102 Opening the Video Library ..............102 Playing and Controlling Videos ............102 Managing Video Files ................103 Voice Recorder ............105 Recording a Voice Memo ............... 105 Playing a Voice Memo................106 Trimming a Voice Memo ................ 106 More Apps ..............
  • Page 9 Security ......................118 Accounts ...................... 121 Accessibility ....................121 System Updates ..................121 Digital Wellbeing & Parental Controls ..........121 Google......................122 System ......................122 About Phone ....................124 Upgrading the Phone Software ....... 125 Troubleshooting ............126 For Your Safety ............131 General Safety ...................
  • Page 10: Getting Started

    Getting Started Getting to Know Your Phone...
  • Page 12: Key Functions

    Key Functions Function  Press and hold to power on, restart, or power off. Power key  Press to switch your phone to sleep mode or wake up your phone. Press or hold either end of the key to turn the Volume key volume up or down.
  • Page 13: Installing A Nano-Sim Card And An Optional Microsdxc Card

    Installing a nano-SIM Card and an Optional microSDXC Card The nano-SIM card can be installed or removed while the phone is turned on. WARNING! To avoid damage to the phone, do not use any other kind of SIM cards, or any non-standard nano-SIM card cut from a SIM card. You can get a standard nano-SIM card from your service provider.
  • Page 14 2. Hold the nano-SIM card with the cut corner oriented as shown and the microSDXC card with the metal contacts facing down and slide them into the card slots. NOTE: Some applications may require a microSDXC card to work normally and/or may store data on the card. Therefore, it is recommended that you keep a microSDXC card installed and not remove or replace it randomly.
  • Page 15: Installing The Battery

    Installing the Battery 1. Place your finger in the cut-out at the bottom right of the battery cover to lift and remove it. 2. Insert the battery by aligning the metal contacts on the battery with the metal contacts in the battery compartment. Gently push down on the battery until it clicks into place.
  • Page 16: Charging The Battery

    You should fully charge the battery as soon as possible. WARNING! Use only ZTE-approved chargers and USB Type-C cables. The use of unapproved accessories could damage your phone or cause the battery to explode.
  • Page 17: Powering Your Phone On/Off

    2. Connect the charger to a standard AC power outlet. If the phone is on, you’ll see a charging icon, such as , appear in the status bar. 3. Disconnect the charger when the battery is fully charged. NOTE: If the battery is extremely low, you may be unable to power on the phone even when it is being charged.
  • Page 18 Lock the Screen and Keys To quickly turn the screen off and lock the keys, press the Power key. NOTE: To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone screen is off.
  • Page 19: Getting To Know The Home Screen

    Getting to Know the Home Screen The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding shortcuts, folders, widgets, and more.
  • Page 20 Extended Home Screen Panels Your home screen is extendable, providing more space for shortcuts, widgets, and more. Add a few extended home screen panels and you can swipe left or right to switch between panels. You can also remove some panels or adjust their order. NOTE: Swipe right on the left-most panel to use the Google app.
  • Page 21: Personalizing

    Personalizing Changing the System Language 1. Swipe up on the home screen and touch Settings > System > Languages & input > Languages. 2. Touch and hold the language you need and drag it to the top to switch to that language. To add a system language, touch Add a language and then the language you need.
  • Page 22: Changing The Ringtone, Notification Sound, Or Alarm Sound

     To adjust the time format, touch to turn on Use locale default or turn off this option and switch on/off Use 24-hour format. Changing the Ringtone, Notification Sound, or Alarm Sound You can customize the default ringtone for incoming calls, the default notification sound, and the default alarm sound.
  • Page 23: Turning System Sounds On/Off

    Turning System Sounds On/Off 1. Swipe up on the home screen and touch Settings > Sound > Advanced. 2. In the Other sounds and vibrations section, touch the switches beside each option to turn it on or off. Adjusting Volumes 1.
  • Page 24: Using Do Not Disturb Mode

    NOTE: Select Ring to restore sound.  Swipe down from the top of the screen to open the notification panel and drag the panel downwards to open Quick Settings. Touch Ring or Vibrate to switch the phone to vibration or silent mode.
  • Page 25: Applying New Wallpapers

    Disturb mode is on. The phone may not ring, vibration, or show any notification when other calls come in.  SMS, MMS, and messaging apps: Set allowed disturbances from messages. The phone may not ring, vibrate, or show any notification when other messages come in. ...
  • Page 26: Setting The Home Screen Options

    NOTE: You can also set the wallpaper by opening the Settings app and selecting Display > Wallpaper. Setting the Home Screen Options 1. Touch and hold an empty place on the home screen. 2. Touch HOME SETTINGS. 3. Customize the following home screen options. ...
  • Page 27: Using Night Light

    NOTE: With the light sensor, your phone can automatically adjust the screen brightness for available light. Touch Adaptive brightness in the Display settings screen to turn the feature on or off. Using Night Light You can enable Night Light to tint the screen amber for eye protection.
  • Page 28: Protecting Your Phone With Screen Pinning

    Touch Swipe to enable screen lock and allow unlocking with  a “swipe” gesture. You can unlock the screen by touching the display and sliding up. Touch Pattern to create a pattern that you must draw to  unlock the screen. Touch PIN or Password to set a numeric PIN or a password ...
  • Page 29: Using Your Fingerprint

    If you have set a screen lock, you can switch on Ask for unlock pattern/PIN/password before unpinning. Pin a Screen 1. Ensure that screen pinning is turned on. 2. Touch the Recent apps key to view recent apps. If the app you want to keep in view is not in recent apps, open it first.
  • Page 30 PIN/password. 3. Touch REGISTER or Add fingerprint. 4. Follow the prompts to record the center and the edges of a finger. 5. Touch OK when your fingerprint has been registered. NOTE: Touch an existing fingerprint record to change its name or delete it. Set Fingerprint Actions 1.
  • Page 31: Using Face Recognition

    Using Face Recognition You can use face recognition to unlock the screen or open locked apps in Private Space. NOTE: The security strength of face recognition is lower than that of password and pattern. Create Your Face 1. Swipe up on the home screen and touch Settings > Security > Face authentication.
  • Page 32 touch to try again. 3. Depending on your setting, you may need to swipe up on the screen to unlock the phone. Set Face Recognition Options You can set what face recognition can do on your phone. 1. Swipe up on the home screen and touch Settings > Security > Face authentication.
  • Page 33: Knowing The Basics

    Knowing the Basics Monitoring the Phone Status The status bar at the top of the home screen provides phone and service status icons on the right side. Below are some of the icons you may see. Indicator What it means LTE connected Do not disturb mode on Vibration only mode on...
  • Page 34: Managing Notifications

    Phone microphone off Location service active Wired headset connected Managing Notifications The status bar at the top of the home screen provides notification icons on the left. Below are some of the icons you may see. Indicator What it means New message New message(s) from the Gmail™...
  • Page 35 Open/Close the Notification Panel Notifications report the arrival of new messages, calendar events, and alarms, as well as ongoing events. You can open the notification panel to view the details of notifications.  To open the notification panel, swipe your finger down on the home screen or from the top of the screen.
  • Page 36 NOTE: If you turn off notifications for an app, you may miss its important alerts and updates. Some notifications (such as those from the system) cannot be turned off. Use Quick Settings The Quick Settings make it convenient to view or change the most common settings for your phone.
  • Page 37: Managing Shortcuts And Widgets

    Managing Shortcuts and Widgets Add Shortcuts and Widgets 1. To add a shortcut, swipe up on the home screen. To add a widget, touch and hold an empty area of the home screen and select WIDGETS. 2. Slide to browse the available applications or widgets. 3.
  • Page 38: Organizing With Folders

    Organizing With Folders You can create folders on the home screen and add several shortcuts to a folder. You can move or remove folders the same way as moving or removing shortcuts. 1. On the home screen, touch and hold the shortcut you want to add into a folder.
  • Page 39: Using App Shortcuts

    Using App Shortcuts The app shortcuts feature allows you to quickly access common app functions from the home screen and the app list. NOTE: Not all apps support the app shortcut feature. 1. Touch and hold an app icon on the home screen or the app list. 2.
  • Page 40: Notification Dots (App Badges)

    Notification Dots (App Badges) Some apps can display a dot or a number to indicate that they have new or unhandled notifications. The indications appear on the app icons on both the home screen and the app list. Touch and hold an app icon with a notification dot to preview its new notifications without going to the notification panel.
  • Page 41: Editing Text

    Editing Text  Move the insertion point: Touch where you want to type. The cursor blinks in the new position, and a tab appears below it. Drag the tab to move the cursor.  Select text: Touch and hold or double-tap within the text. The nearest word highlights, with a tab at each end of the selection.
  • Page 42: Using Two Apps In Split-Screen Mode

     Some apps allow you to touch and hold the app icon and access shortcuts to common features. You can also drag these shortcuts to the home screen as shortcut icons. See Using App Shortcuts. Switch Between Recently Opened Apps 1.
  • Page 43: Uninstalling Or Disabling An Application

    Uninstalling or Disabling an Application 1. Swipe up on the home screen. 2. Touch and hold an application icon to display available options. 3. Touch Disable or Uninstall. 4. Touch OK to uninstall or disable the app. NOTES:  Some preinstalled apps cannot be uninstalled, and not all apps can be disabled.
  • Page 44: Connecting To Networks And Devices

    Connecting to Networks and Devices Connecting to Mobile Networks Control Mobile Data Use 1. Swipe up on the home screen and touch Settings > Network & internet > Mobile network. 2. Touch the Mobile data switch to enable or disable mobile data use.
  • Page 45 Turn Wi-Fi On and Connect to a Wi-Fi Network 1. Swipe up on the home screen and touch Settings > Network & internet > Wi-Fi. 2. Slide the Use Wi-Fi switch to the On position to turn on Wi-Fi. 3. Touch a network name to connect to it. 4.
  • Page 46 Add a Wi-Fi Network You can add a Wi-Fi network if the network does not broadcast its name (SSID) or to add a Wi-Fi network when you are out of range. To connect to a secured network, you first need to get the security details from the network's administrator.
  • Page 47: Connecting To Bluetooth Devices

    Connecting to Bluetooth Devices Bluetooth is a short-range wireless communication technology. Phones or other devices with Bluetooth capabilities can exchange information wirelessly within a few feet. The Bluetooth devices must be paired before the communication is performed. Change the Device Name 1.
  • Page 48 NOTE: The Bluetooth passkey may be fixed for certain devices, such as headsets and hands-free car kits. You can try entering 0000 or 1234 (the most common passkeys) or refer to the documents for that device. Forget a Bluetooth Device You can make your phone forget its pairing connection with another Bluetooth device.
  • Page 49: Connecting To Your Computer Via Usb

    Receive Data via Bluetooth 1. Turn Bluetooth on before trying to receive data via Bluetooth. 2. Touch ACCEPT to start receiving the data. If necessary, swipe down on the status bar, and touch ACCEPT on the Bluetooth sharing notification. Depending on your storage setting and whether a microSDXC card is installed, received files are stored automatically in a dedicated folder (bluetooth, for instance).
  • Page 50: Using The Microsdxc Card As Portable Or Device Storage

     System Update: Install Software Upgrade Assistant on your computer and update or repair the phone. Disconnect Your Phone From the Computer To disconnect the phone from the computer, simply unplug the USB cable when you’re finished. Using the microSDXC Card as Portable or Device Storage You can use your microSDXC card as portable storage when there's already content such as your media and other files so that you don't...
  • Page 51 To remove the microSDXC card from your phone: If you need to remove the microSDXC card used as portable storage while the phone is on, you must unmount it first. 1. Swipe up on the home screen and touch Settings > Storage. 2.
  • Page 52 1. Swipe up on the home screen and touch Settings > Storage. 2. Touch the microSDXC card name in the Portable storage section. 3. Touch Format as internal > FORMAT SD CARD. CAUTION: The formatting procedure erases all the data on the microSDXC card, after which the files CANNOT be retrieved.
  • Page 53 NOTE: Whenever you move data between the phone and the microSDXC card, the destination is used to save new apps and personal data (such as photos and videos) and only the destination is accessible from a computer. To remove the microSDXC card from your phone: If you need to remove the microSDXC card used as device storage while the phone is on, you must unmount it first.
  • Page 54: Sharing Mobile Data Through Tethering

    3. Touch > Format as portable. 4. Touch FORMAT. 5. Touch Done. CAUTION: The formatting procedure erases all the data on the microSDXC card, after which the files CANNOT be retrieved. Sharing Mobile Data Through Tethering If your computer can obtain an Internet connection via USB cable or Bluetooth, you can configure your phone to share its mobile data connection with your computer.
  • Page 55: Phone Calls

    Phone Calls You can place calls from the Phone app, the Contacts app, or other apps or widgets that display contact information. Wherever you see a phone number, you can usually touch it to dial. Placing and Ending Voice Calls Place a Voice Call by Dialing 1.
  • Page 56: Answering Or Rejecting Voice Calls

    End a Call During a call, touch on the screen. Answering or Rejecting Voice Calls When you receive a voice call, the incoming call screen opens, displaying the Caller ID or the information about the caller that you've entered in the Contacts app. You can answer or reject the call, or reject it with a text message.
  • Page 57: Using Real-Time Text (Rtt)

     If the phone screen is locked, swipe down on the screen to reject the call, or swipe away from to reject the call and send a message to the caller. NOTE: To edit the preset text responses, open the Phone app and touch >...
  • Page 58 incoming RTT call. You can still switch from voice-only to RTT during the calls. See Switch From Voice-only Calls to RTT Calls.  Always visible: In this mode, you may select the mode for outgoing calls. 3. When RTT operation mode is set as Always visible, touch RTT on Outgoing Call to set the default mode for outgoing calls.
  • Page 59: Working With The Call History

    If the RTT operation mode is set as Always visible, you can choose to answer incoming voice-only calls as RTT calls by touching RTT ANSWER (when the screen is unlocked) or swiping from (when the screen is locked) at the bottom right. Switch From Voice-only Calls to RTT Calls During a voice-only call, touch to start an RTT conversation.
  • Page 60 Save a Call History Number to a Contact 1. Open the call history. 2. Touch the number. 3. To add the number to an existing contact, touch Add to a contact and select a contact in the list. To add a new contact, touch Create new contact.
  • Page 61: Calling Your Contacts

    NOTE: You can touch > Clear call history in the call history screen to delete all history records. Calling Your Contacts 1. From the home screen, touch 2. Touch Favorites or Contacts to find the contact you want to call. Your favorite contacts and frequently called contacts are displayed in the Favorites tab.
  • Page 62: Using Options During A Call

    Using Options During a Call During a call, you will see a number of on-screen options. Touch an option to select it.  Touch to make another call separately from the first call, which is put on hold.  Touch to switch to the keypad when you need to enter a code (for example, the PIN for your voicemail or bank account) during the call.
  • Page 63: Managing Multi-Party Calls

    restore the RTT conversation and keyboard.  During an RTT call, touch > DTMF keypad to use the keypad to interact with automated systems with DTMF tones. You can touch Hide to return to your RTT messages. WARNING! Because of higher volume levels, do not place the phone near your ear during speakerphone use.
  • Page 64 To answer the second call: When you’re on a call and another call comes in:  Swipe up to answer the call. (This puts the first call on hold and answers the second call.)  Swipe from to answer the call. (This ends the first call and answers the second call.) ...
  • Page 65: Adjusting Your Call Settings

    Adjusting Your Call Settings You can configure a number of settings for the Phone application. NOTE: Some call options are displayed only when these features are available, and some features require network support and may result in additional charges. Please contact your service provider for more information.
  • Page 66  Touch Also vibrate for calls to enable/disable vibration for incoming call notification.  Touch Keypad tones to play/mute sounds when you touch the dialpad keys. Set Options for Answering and Ending Calls When enabled, the options allow you to end a call by pressing the Power key or make the phone vibrate when a call is answered.
  • Page 67 2. Touch a text message to edit it. 3. Touch OK to save the message. Set Wi-Fi Calling 1. From the home screen, touch > > Settings > Call settings > Wi-Fi calling. 2. Touch the Wi-Fi Calling switch to enable/disable this feature. When Wi-Fi calling is enabled, touch Update Current Emergency Address to set the address for emergency (E911) call responders.
  • Page 68 NUMBER and enter a phone number or touch to select a contact. Then touch BLOCK. NOTE: To unblock a number, touch next to the number and touch UNBLOCK. Set Voicemail 1. From the home screen, touch > > Settings > Voicemail. 2.
  • Page 69 Set Hearing Aids Your phone supports Hearing Aid Compatibility (HAC) function. When you turn on the hearing aid compatibility and use a hearing aid with a telecoil to answer the phone, it will help you hear more clearly during the phone call. 1.
  • Page 70: Contacts

    Contacts You can add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing. To see your contacts, touch on the home screen. Checking Contact Details 1. From the home screen, touch 2.
  • Page 71: Importing, Exporting, And Sharing Contacts

    Importing, Exporting, and Sharing Contacts You can import/export contacts from/to the phone storage or a microSDXC card. This is especially useful when you need to transfer contacts between different devices. You can also quickly share your contacts using Bluetooth, Email, Gmail, Google Drive, or Messages. Import Contacts From the microSDXC Card or Phone Storage 1.
  • Page 72: Working With Favorite Contacts

    Share Contacts 1. From the home screen, touch 2. Touch > Settings > Export > Share all contacts. 3. Open the notification panel and touch Finished exporting contacts. 4. Choose how to share the contacts. The options available depend on the applications and services installed. NOTE: To share a few selected contacts, touch and hold one in the contact list and then touch the other ones you need.
  • Page 73: Managing Contacts With Labels

    Managing Contacts With Labels View Your Contact Labels 1. From the home screen, touch 2. Touch to view existing contact labels in the Labels section. 3. Touch a label to view contacts with that label. NOTE: To send a message or an email to all contacts with the label, touch the label and touch >...
  • Page 74: Managing Emergency Contacts And Information

    3. Touch > Delete label. 4. Touch OK. The contacts themselves will not be deleted. Edit a Label 1. From the home screen, touch 2. Touch and then touch a label. 3. Touch > Remove contacts or Rename label. 4. Touch to remove the corresponding contact from the label, or edit the label name and touch OK.
  • Page 75: Searching For A Contact

    Touch > New contact to create a new contact and set it as an emergency contact. Remove Emergency Contacts 1. From the home screen, touch > In Case of Emergency contacts. 2. Touch > Remove contacts. 3. Touch to remove the corresponding contact from the emergency contacts list.
  • Page 76: Editing Contacts

    Editing Contacts Edit Contact Details 1. From the home screen, touch 2. Touch a contact and then touch 3. Edit the contact and touch SAVE. Set a Ringtone for a Contact Assign a special ringtone to a contact, so you know who is calling when you hear the ringtone.
  • Page 77 Link Contacts If there are duplicate entries for the same person in your contacts, you can merge all the separate information of a contact into one entry in the Contacts list. 1. From the home screen, touch 2. Touch and hold a contact to select it. 3.
  • Page 78: Web Accounts

    Web Accounts Adding or Removing Accounts You can add multiple Google accounts, Microsoft Exchange ActiveSync® accounts, and other kinds of accounts, depending on the apps installed on your phone. Add an Account 1. Swipe up on the home screen and touch Settings > Accounts > Add account.
  • Page 79: Configuring Account Sync

    Configuring Account Sync Configure Auto Sync Setting 1. Swipe up on the home screen and touch Settings > Accounts. 2. Touch Automatically sync data to enable or disable automatic sync. 3. Touch OK. When automatic sync is turned on, changes you make to ...
  • Page 80 Change an Account’s Sync Settings 1. Swipe up on the home screen and touch Settings > Accounts. 2. Touch the account. 3. Touch Account sync. The Account sync screen appears, showing a list of information the account can sync. 4. When auto sync data is enabled, switch items on or off as you need.
  • Page 81: Email

    Email Swipe up on the home screen and touch Email. Use it to read and send emails from Microsoft Exchange ActiveSync, Gmail, Hotmail, Yahoo!®, and more. Setting Up the First Email Account 1. When you open Email for the first time, touch an email server and then enter your email address and password.
  • Page 82: Responding To An Email

    Responding to an Email You can reply to or forward an email that you receive. You can also delete emails and manage them in other ways. Reply to or Forward an Email 1. Open the email you want to reply to or forward from the Inbox. 2.
  • Page 83: Writing And Sending An Email

     While reading a message, touch  While in a message list (for instance, the Inbox), touch the sender icon on the left and then touch NOTE: If you accidentally delete an email, touch UNDO to retrieve it. Writing and Sending an Email 1.
  • Page 84: Adding And Editing Email Accounts

    Adding and Editing Email Accounts Add an Email Account After setting up your first email account (see Setting Up the First Email Account), you can add more email accounts and manage them separately. 1. Open the Email app. 2. Touch >...
  • Page 85: Changing General Email Settings

    Changing General Email Settings General settings apply to all email accounts you add. 1. Open the Email app. 2. Touch > Settings > General settings. 3. Make the changes you want and touch or the Back key when you finish.
  • Page 86: Messages

    Messages You can use Messages to exchange text messages (SMS), multimedia messages (MMS), and chat messages. Opening the Messages Screen Swipe up on the home screen and touch Messages. The Messages screen opens, where you can create a new message, search for messages, or open an existing conversation.
  • Page 87 to add emoji to your text message. 4. If you want to send a multimedia message, touch to add GIFs, stickers, audio, location, contacts, or other files to the message. Or touch to select pictures or videos from Gallery or shoot new photos/videos. NOTE: To capture a new photo, touch to switch between the front...
  • Page 88: Replying To A Message

    Replying to a Message Messages you receive are appended to existing conversations of the same number. If the new message comes from a new number, a new conversation is created. 1. On the Messages screen, touch the conversation that has the message you want to reply to.
  • Page 89: Deleting Messages Or Conversations

    Deleting Messages or Conversations Delete a Message in a Conversation 1. On the Messages screen, touch a conversation. 2. Touch and hold the message you want to delete. 3. Touch > Delete. Delete Message Conversations 1. On the Messages screen, touch and hold the conversation you want to delete.
  • Page 90: Web Browser

    Web Browser Use Chrome to view web pages and search for information. Opening the Browser Touch on the home screen to launch the web browser. The browser also opens when you touch a web link—for example, in an email or a text message. 1.
  • Page 91: Using Multiple Browser Tabs

    Using Multiple Browser Tabs You can open several web pages at the same time (one page in each tab) and switch between them freely. Open a New Browser Tab Touch > New tab / New incognito tab. A new browser window opens Switch Between Browser Tabs 1.
  • Page 92: Camera

    Camera You can take photos and record videos. Photos and videos are stored on the microSDXC card, if you have installed one, or to the phone’s internal storage. You can copy them to your computer or access them in the Photos app. Capturing a Photo 1.
  • Page 93 Number Function Change the flash setting. Change the camera settings. View pictures and videos you have taken. Capture a photo.
  • Page 94 Switch between the front and back cameras. Switch among the default PHOTO mode, VIDEO mode, and more. Select a filter. 4. Lightly touch to take the picture. WARNING! Keep a safe distance when using the flash. Do not point the flash toward the eyes of people or animals.
  • Page 95: Using Manual Camera Mode

    Using Manual Camera Mode You can use Manual camera mode to adjust more camera options for your photo. 1. From the home screen, touch > MORE > MANUAL. 2. Aim the camera at the subject. You can make the following adjustments.
  • Page 96: Customizing Camera And Video Settings

    NOTES:  You can pinch or spread on the screen or press the Volume key to zoom in or zoom out before and during recording.  When you touch the screen to focus during recording, the exposure bar appears beside the focal point. You can drag up or down to adjust the exposure.
  • Page 97  Gradienter: Show or hide the gradienter.  Volume key: Assign the function of the Volume key. Options in Selfie Mode (Front Camera)  Resolution: Set the resolution for your photo.  Timer: Set a time delay before the camera takes a picture automatically after you touch the shutter icon.
  • Page 98  Gradienter: Show or hide the gradienter.  Volume key: Assign the function of the Volume key. General Options  Shutter tone: Turn the shutter tone on or off.  Geo-tagging: When enabled, store the location data in your captured photos and videos. ...
  • Page 99: Yt Music

    YT Music Swipe up on the home screen and touch YT Music to play audio files. You can touch SIGN IN to log in to your YouTube Music account and stream music from the account. You can also touch DEVICE FILES ONLY to browse and play music files stored on your phone.
  • Page 100 Number Function Touch to go back to the music library. Album artwork (if available). Drag the slider to jump to any part of the song. Check the current playlist and toggle shuffle and repeat. Playback control. Skip songs or pause and resume playback. Access additional options for the current song.
  • Page 101: Managing Playlists

    Managing Playlists Create playlists to organize your music files into sets of songs, so that you can play the songs you like in the order you prefer.  From any music library category, touch > Add to playlist next to a song to add it to a playlist or create a new playlist. ...
  • Page 102: Video Player

    Video Player Use the Video app to manage your video library and to watch videos. Opening the Video Library Swipe up on the home screen and touch Video to view your video library. Swipe up or down to find the video you want. You can touch to change the display mode.
  • Page 103: Managing Video Files

     Touch to change the playback speed.  Touch to take a screenshot. NOTES:  Slide horizontally on the video to rewind or fast forward.  Slide vertically on the right or left part of the screen to adjust volume or brightness, respectively. ...
  • Page 104 Rename a Video 1. Touch and hold the video you want to rename. 2. Touch > Rename. 3. Type the new video name and touch OK. View Details of a Video 1. Touch and hold the video for which you want to view details. 2.
  • Page 105: Voice Recorder

    Voice Recorder Voice Recorder enables you to record and listen to voice memos. Recording a Voice Memo 1. Swipe up on the home screen and touch Voice Recorder. 2. Touch to select the audio format of the recording. 3. Touch to start recording.
  • Page 106: Playing A Voice Memo

    Playing a Voice Memo 1. Touch at the top right of the screen to see all recordings. 2. Touch the title of a memo to play it. During the playing, you can touch to change the play speed, or touch to add tags.
  • Page 107: More Apps

    More Apps Calculator Swipe up on the home screen and touch Calculator to use the built-in calculator for some basic as well as advanced mathematical equations. NOTE: To see more calculator options, swipe left while holding the phone in portrait view or turn the phone to landscape view. Clock Swipe up on the home screen and touch Clock.
  • Page 108: File Manager

    NOTES:  To enable or disable existing alarms directly, touch the switches on the right side of each alarm.  Touch to set more alarm options in the Alarm section.  To change the default alarm ringtone, swipe up on the home screen and touch Settings >...
  • Page 109: Google Apps

    file type to find the file you need by category, or touch Phone or SD card to browse folders and files on the phone or the microSDXC card.  Touch folders and files to open them.  Touch and hold an item or touch >...
  • Page 110 your phones, and other devices, share them, or collaborate with others.  Duo: Video chat one-on-one using Wi-Fi or mobile data.  Gmail: Send and receive emails via your Gmail account or other personal email accounts.  Google: Use Google search or get information when you need it with Google Assistant.
  • Page 111: Settings

    Settings Swipe up on the home screen and touch Settings. Settings contains most of the tools for customizing and configuring your phone. In some menus, you may need to touch Advanced to see all the options. Network & Internet Wi-Fi Open Settings and touch Network &...
  • Page 112 allow some apps to always have access to data connection even when Data saver is turned on.  Display in GB/MB: Change the data unit displayed.  Mobile data: Switch to turn on or off mobile data.  App data usage: Check how much data has been used during the time cycle you set, see what apps have been using mobile data, restrict background data for individual apps, or allow unrestricted data usage when Data Saver is on for individual...
  • Page 113 Call Settings Open Settings and touch Network & internet > Call settings to configure call options (see Adjusting Your Call Settings). You can also access these options from the Phone app by touching (next to Search contacts) > Settings > Call settings. Open Settings and touch Network &...
  • Page 114: Connected Devices

    Connected Devices Open Settings and touch Connected devices to manage your phone’s connection via Bluetooth and USB and to wireless printers and Chromebooks. You can touch Pair new device to pair new Bluetooth devices or touch Connection preferences to configure Bluetooth settings, printer services, and Chromebook connections.
  • Page 115 Screen Time Open Settings and touch Apps & notifications > Screen time to find out how much time you spend on the phone and set daily time limits for most apps. When you reach the time limits, apps are closed and their icons dim for the rest of the day so that you can disconnect.
  • Page 116: Battery

    Special App Access Open Settings and touch Apps & notifications > Special app access to set special access and authorizations of apps. Battery Open Settings and touch Battery to view the battery level, check what has been using the battery, enable different battery saving modes, or optimize apps to improve battery life.
  • Page 117: Display

     Scheduled power On/Off: Set the day and time when the phone automatically powers on or off. Touch the switches on the right to turn the features on or off. Display Open Settings and touch Display to configure the display options, including brightness level, Night Light mode, dark theme, wallpaper, screen sleep time, screen rotation, font size, and more.
  • Page 118: Privacy

    Under Portable storage, safely mount, unmount (remove), and format your microSDXC card. For more information about using the device storage and the microSDXC card, see Using the microSDXC Card as Portable or Device Storage. Privacy Open Settings and touch Privacy to manage app permissions (see Permission Manager), lock screen notifications, password display, and information shared with Google (such as autofill data, location...
  • Page 119 with Play Protect to enable this feature. To send unknown apps to Google for better detection, touch and switch on Improve harmful app detection.  Find My Device: Locate, lock, or wipe your lost device remotely. The lost device must be signed in to a Google account. ...
  • Page 120 NOTE: You need to sign in to your Google account on the phone to use all the Smart Lock features.  Device admin apps: Activate or deactivate apps to be device administrators.  SIM card lock: Lock SIM card: Activate or deactivate the PIN lock to require ...
  • Page 121: Accounts

    Accounts Open Settings and touch Accounts to manage your accounts and synchronization (see Accounts). Accessibility Open Settings and touch Accessibility to configure the system accessibility options and accessibility plug-ins on your phone, such as using Color inversion or Font size for users with sight problems. System Updates Open Settings and touch System updates to check for system updates and install them when they become available, view update...
  • Page 122: Google

    Wind Down: Schedule Grayscale and Do Not Disturb mode  to help you get ready for sleep. Focus mode: Select distracting apps and turn on focus mode  to pause them when you need time to focus. Reduce interruptions: Manage app notification and Do Not ...
  • Page 123 Date & Time Open Settings and touch System > Date & time to set date, time, time zone, and how time is displayed. You can also use network-provided data (see Setting the Date and Time). Downloads Open Settings and touch System > Download to check files you have downloaded using apps such as The Downloads app keeps a record of the files you have downloaded using apps such as Gmail.
  • Page 124: About Phone

    users. Each user has their own storage space, wallpaper, screen lock and so on. Users can also adjust phone settings like Wi-Fi that affect everyone and update apps for all other users. By default, a Guest account is available for anyone who needs to use your phone temporarily.
  • Page 125: Upgrading The Phone Software

    3. Use your PC to download and upgrade package to your microSDXC card and install it to your phone from the card. NOTE: Visit the ZTE official handset service support website Z-Community (https://community.zteusa.com) to learn more about the above upgrade methods, as well as which phones and methods are...
  • Page 126: Troubleshooting

    Troubleshooting If you encounter problems while using the phone, or if it performs abnormally, you can refer to the chart below. If your particular problem cannot be resolved using the information in the chart, contact the dealer where you purchased the phone. Problem Possible Causes Possible Solution...
  • Page 127 Problem Possible Causes Possible Solution End the call and dial Poor network link quality again. You may be on the part of your switched to a service provider. better-quality network link or phone line. Echo or noise End the call and dial again.
  • Page 128 Problem Possible Causes Possible Solution The standby time is related to your service provider system If you are located in an configuration. The same area where signaling is phone used with different weak, temporarily power service providers’ systems off the phone. will not provide exactly the same length of standby time.
  • Page 129 Problem Possible Causes Possible Solution The nano-SIM card has Take the nano-SIM card to malfunctioned or is your service provider for damaged. testing. nano-SIM The nano-SIM card is Insert the nano-SIM card card error inserted improperly. properly. Use a soft, dry cloth to Debris is on the nano-SIM clean the nano-SIM card card contacts.
  • Page 130 Problem Possible Causes Possible Solution Contact your service provider. If the service You have entered an PIN Code provider provides the incorrect PIN code three blocked nano-SIM card’s PUK consecutive times. code, use the PUK code to unlock the nano-SIM card. Uninstall the software Phone that may cause the...
  • Page 131: For Your Safety

    For Your Safety General Safety Don’t make or receive phone calls while driving. Never text while driving. Keep your phone at least 15 mm away from your body while making calls. Small parts may cause choking. Your phone can produce a loud sound. To prevent possible hearing damage, do not listen at high volume levels for long periods.
  • Page 132: Radio Frequency (Rf) Energy

    Don’t use at gas stations. Your phone may produce a bright or flashing light. Don’t dispose of your phone in fire. Avoid extreme temperatures. Avoid contact with liquids. Keep your phone dry. Do not attempt to disassemble your phone. Only use approved accessories. Don’t rely on your phone as a primary device for emergency communications.
  • Page 133 be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. The exposure standard for wireless devices employing a unit of measurement is known as the Specific Absorption Rate, or SAR.
  • Page 134: Fcc Regulations

    separation of 0.6 inches (15 mm) between this device and your body. RF exposure compliance with any body-worn accessory that contains metal was not tested and certified, and use of such body-worn accessory should be avoided. FCC Regulations This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause...
  • Page 135: Hearing Aid Compatibility (Hac) Regulations For Mobile Phones

     Consult the dealer or an experienced radio/TV technician for help. CAUTION: Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 136 are rated have the rating on their box or a label located on the box. These ratings are not guaranteed. Results will vary, depending on the level of immunity of your hearing device and the degree of your hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully.
  • Page 137: Ctia Requirements

    professional may help you find results for your hearing device. For additional information about the FCC’s actions with regard to hearing aid compatible wireless devices and other steps the FCC has taken to ensure that individuals with disabilities have access to telecommunications services, please go to www.fcc.gov/cgb/dro.
  • Page 138: Distractions

    regulations.  Battery usage by children should be supervised.  Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection. ...
  • Page 139: Product Handling

    Product Handling General Statement on Handling and Use You alone are responsible for how you use your phone and any consequences of its use. You must always switch off your phone wherever the use of a phone is prohibited. Use of your phone is subject to safety measures designed to protect users and their environment.
  • Page 140 Do not carry your phone in your back pocket as it could break when you sit down. Battery Safety  Using ZTE-unapproved or incompatible battery, charger or power adapter may damage your device, shorten its lifespan or cause a fire, explosion or other hazards. ...
  • Page 141  If the battery damages or shows signs of swelling or leakage, please stop use immediately and contact ZTE or a ZTE-authorized service provider for replacement.  Return the worn-out battery to the provider or put it in the designated recycle place.
  • Page 142 Electrostatic Discharge (ESD) Do not touch the metal connectors on the nano-SIM card and the microSDXC card. Antenna Do not touch the antenna unnecessarily. Normal Use Position When placing or receiving a phone call, hold your phone to your ear, with the bottom towards your mouth.
  • Page 143 Repetitive Strain Injuries To minimize the risk of Repetitive Strain Injury (RSI) when texting or playing games with your phone:  Do not grip the phone too tightly.  Press the buttons lightly.  Use the special features which are designed to minimize the times of pressing buttons, such as Message Templates and Predictive Text.
  • Page 144: Electrical Safety

    Electrical Safety Accessories Use only approved accessories. Do not connect with incompatible products or accessories. Take care not to touch or allow metal objects, such as coins or key rings, to contact or short-circuit the charging port. Never puncture the surface of the phone with sharp objects. Connection to Vehicles Seek professional advice when connecting a phone interface to the vehicle electrical system.
  • Page 145 Pacemakers Pacemaker manufacturers recommend that a minimum separation of 6 inches (15 cm) be maintained between a mobile phone and a pacemaker to avoid potential interference with the pacemaker. To achieve this, use the phone on the opposite ear to your pacemaker and do not carry it in a breast pocket.
  • Page 146: Explosive Environments

    Interference in Vehicles Please note that because of possible interference with electronic equipment, some vehicle manufacturers forbid the use of mobile phones in their vehicles unless a hands-free kit with an external antenna is included in the installation. Explosive Environments Gas Stations and Explosive Atmospheres In locations with potentially explosive atmospheres, obey all posted signs to turn off wireless devices such as your phone or other radio...

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