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Troubleshooting
r P
b o
e l
m
Burner will not light using ignitor
(if included).
Burner will not light with match.
Sudden drop in gas flow or reduced flame height.
Irregular flame pattern – flame does not run the
full length of burner.
Flame is yellow or orange.
Flame goes out.
Flare-up.
Persistent grease fire.
Flashback (fire in burner tube(s)).
Inside of lid is peeling (like paint peeling).
o P
s s
b i
e l
C
u a
e s
P L
g
s a
a t
k n
s i
o l
w
o
e r
m
p
y. t
LP gas leak.
Wires or electrode covered with cooking residue.
l E
c e
o r t
e d
a
d n
b
r u
e n
s r
a
e r
w
t. e
Electrode cracked or broken — sparks at crack.
Wire loose or disconnected.
Wire is shorting (sparking) between ignitor and electrode.
B
d a
g i
t i n
r. o
No gas flow.
P L
g
s a
a t
k n
s i
o l
w
o
e r
m
p
y. t
LP gas leak.
Coupling nut and regulator not fully connected.
O
s b
u r t
i t c
n o
o
g f
s a
o l f
w.
Spider webs or insect nest in venturi tube.
u B
n r
r e
o p
s t r
c
o l
g g
d e
r o
l b
c o
e k
d.
O
t u
f o
a g
s.
Burner ports are clogged or blocked.
New burner may have residual manufacturing oils.
Spider webs or insect nest in burner/venturi tube.
Food residue, grease, etc. on burners.
Poor alignment of valve to burner/venturi tube.
i H
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p i r
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d.
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b
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p.
x E
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t. a
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c
o o
i k
g n
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m
e p
a r
u t
e. r
Grease trapped by food buildup around burner system.
Burner and/or burner tubes are blocked.
Baked-on grease buildup has turned to carbon and is
flaking off.
r P
v e
n e
o i t
/ n
u C
e r
R
p e
a l
e c
P L
a g
t s
n a
k.
1.
Turn control knob to " OFF".
2.
Wait 5 minutes for gas to clear.
3.
Follow "Checking for Leaks" section.
Clean wire and/or electrode with rubbing alcohol.
i W
e p
d
y r
w
h t i
c
o l
h. t
Replacement part(s) may be needed — contact Customer Care at 1-855-966-3875.
Reconnect wire or replacement part(s) may be needed — contact Customer Care
at 1-855-966-3875.
Replacement part(s) may be needed — contact Customer Care at 1-855-966-3875.
Replacement part(s) may be needed — contact Customer Care at 1-855-966-3875.
Check if LP gas tank is empty.
A. If empty, replace.
B. If LP gas tank is not empty, refer to "Sudden drop in gas flow or reduced
flame height" below.
R
p e
a l
e c
P L
a g
t s
n a
k.
1.
Turn control knob to " OFF".
2.
Wait 5 minutes for gas to clear.
3.
Follow "Checking for Leaks" section.
Turning the coupling nut about one-half to three-quarters more until
solid stop. Tighten by hand only-do NOT use tools.
l C
a e
b r
r u
e n
v / r
n e
u t
t i r
b u
e.
Clean burner/venturi tube.
C
e l
n a
b
r u
e n
p r
r o
s. t
Cheek for gas in cylinder.
Clean burner ports.
Operate grill for 15 minutes on (HIGH) with the lid closed.
Clean burner/venturi tube.
Clean burner.
Ensure burner/venturi tube is properly engaged with valve.
o D
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u t
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g
l l i r
n i
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h g
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s.
R
p e
a l
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P L
a g
t s
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k.
e R
r e f
o t
"
Reconnect with the gas tank or refill gas tank,"a
e R
m
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a
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c
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n a
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g l
l l i r
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a e
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m i
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m
m
e
t a
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g
l i r
n i l
g.
d A
u j
t s
o l (
w
r e
c )
o o
i k
g n
e t
m
e p
a r
u t
e. r
1. Turn control knob to " OFF".
2. Leave lid in closed position and let fire burn out.
3. After grill cools, remove and clean all grill parts per "Cleaning and Care"
section.
Clean burner and/or burner/venturi tube.
Clean all grill parts per "Cleaning and Care" section.
bove.
i n
g n
a
d n
a C
e r
s "
c e
o i t
n.
- Quick Links:
- Parts List
- Replacement Parts
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