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Conditions and Products Covered
The Toro® Company and its affiliate, Toro Warranty Company, pursuant
to an agreement between them, jointly promise to repair any Toro
Product, used for normal residential purposes* if defective in materials or
workmanship. The following time periods apply from the date of purchase:
Products
21" Commercial Walk Power
Mowers and Accessories
This warranty includes the cost of parts and labor, but you must pay
transportation costs.
Limited Warranty for Commercial Use
Toro Products used at more than one location, or used for institutional or
rental use, are warranted from the date of purchase against defects in
materials or workmanship for the following time periods.
Products
21" Commercial Walk Power
Mowers and Accessories
•
Kawasaki Engines
•
Honda GXV Engines
•
Honda GSV Engines
Instructions for Obtaining Warranty Service
If you think that your Toro Product contains a defect in materials or
workmanship, follow this procedure:
1. Contact any Authorized Toro Service Dealer to arrange service
at their dealership. To locate a dealer convenient to you, refer to
the Yellow Pages of your telephone directory (look under "Lawn
Mowers") or access our website at www.Toro.com. You may also call
the numbers listed above to use the 24-hour Toro Dealer locator
system.
2. Bring the product and your proof of purchase (sales receipt) to the
Service Dealer.
The owner shall not be charged for diagnostic labor which leads to the
determination that a warranted part is defective, if the diagnostic work
is performed at a warranty station.
Owner Responsibilities
You must maintain your Toro Product by following the maintenance
procedures described in the Operator's Manual. Such routine
maintenance, whether performed by a dealer or by you, is at your expense.
Customers who have purchased Toro products exported from the United States or Canada should contact their Toro Distributor (Dealer) to obtain
guarantee policies for your country, province, or state. If for any reason you are dissatisfied with your Distributor's service or have difficulty obtaining
guarantee information, contact the Toro importer. If all other remedies fail, you may contact us at Toro Warranty Company.
*Residential purposes means use of the product on the same lot as your home. Use at more than one location is considered commercial use, and the commercial
use warranty would apply.
The Toro Total Coverage Guarantee
A Two-Year Full Warranty (Limited Warranty for Commercial Use)
Warranty Period
2 year full warranty
Warranty Period
1 year limited warranty
2 year limited warranty
2 year limited warranty
1 year limited warranty
Countries Other than the United States or Canada
Instructions for Obtaining Warranty Service
If you think that your Toro Product contains a defect in materials or
workmanship, follow this procedure:
1. Contact any Authorized Toro Service Dealer to arrange service
at their dealership. To locate a dealer convenient to you, refer to
the Yellow Pages of your telephone directory (look under "Lawn
Mowers") or access our web site at www.Toro.com. You may also
call the numbers listed in item #3 to use the 24-hour Toro Dealer
locator system.
2. Bring the product and your proof of purchase (sales receipt) to the
Service Dealer. The dealer will diagnose the problem and determine
if it is covered under warranty.
3. If for any reason you are dissatisfied with the Service Dealer's
analysis or with the assistance provided, contact us at:
LCB Customer Care Department
Toro Warranty Company
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
Toll free at 888-865–5676 (U.S. customers)
Toll free at 888-865–5691 (Canadian customers)
General Conditions
All repairs covered by these warranties must be performed by an
Authorized Toro Service Dealer using Toro approved replacement parts.
Repair by an Authorized Toro Service Dealer is your sole remedy under
this warranty.
Neither The Toro® Company nor Toro Warranty Company is liable for
indirect, incidental, or consequential damages in connection with the
use of the Toro Products covered by these warranties, including any
cost or expense of providing substitute equipment or service during
reasonable periods of malfunction or non-use pending completion of
repairs under these warranties.
Some states do not allow exclusions of incidental or consequential
damages, so the above exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
LCE
21" Commercial
Walk Power Mowers
374-0260 Rev A
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