Troubleshooting - Instant VORTEX PLUS Safety, Maintenance And Warranty

Troubleshooting

Register your product
Contact Customer Care:
1-800-828-7280
support@instantappliances.com
instantappliances.com/#Chat
Problem
Air fryer oven is
plugged in but will
not turn on
Black smoke is
coming from air
fryer oven
White smoke is
coming from air
fryer oven
All lights
E1
flash and
a code
appears on
E2
the display
Any other servicing should be performed by an authorized service representative.
7
today.
Possible Reason
The appliance is not
properly plugged in
Outlet is not powered
Door is open
CAUTION
Stop cooking immediately. Cancel the Smart Program,
then unplug the oven and allow it to cool to room temperature.
Using an oil with a low
smoke point
Food residue on
the bottom of the
cooking chamber, or
accessories
Faulty circuit or heating
element
Cooking foods with
high fat content, such
as bacon, sausage, and
hamburger
Water is vaporizing
producing thick steam
Seasoning on food has
blown into element
Broken circuit of the
thermal sensor
Short circuit of the
thermal sensor
Solution
Ensure the power cord is plugged into the outlet
firmly.
Plug in another appliance to the same plug to
test the circuit.
Move the air fryer oven to another plug.
Ensure the oven door is closed.
Choose a neutral oil with a high smoke point,
such as Virgin or Extra Virgin Olive Oil, Avocado,
Canola, Soybean, Safflower, or Rice Bran.
Remove all accessories from the cooking
chamber and clean the area as well as all
accessories thoroughly.
Contact Customer Care.
Note: Do not attempt to repair the appliance.
Avoid air frying foods with a high fat content.
Check drip pan/crumb tray for excess oil or fat
and carefully remove as needed.
Pat dry moist food ingredients before air frying.
Do not add water or other liquid to cooking
chamber when air frying.
Be mindful when seasoning food.
Spray vegetables and meats before adding
seasoning so they adhere to the ingredients.
Contact Customer Care.
Contact Customer Care.