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Refrigerator
User manual
RS22T55*/RS27T55*
Free Standing Appliance
Untitled-10 1
2019-11-11 PM 6:55:44

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Table of Contents
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Summary of Contents for Samsung RS27T5561 Series

  • Page 1 Refrigerator User manual RS22T55*/RS27T55* Free Standing Appliance Untitled-10 1 2019-11-11 PM 6:55:44...
  • Page 2: Table Of Contents

    Critical disposal warnings Installation Refrigerator at a glance Step-by-step installation Operations User interface SmartThings Recommendations for voice recognition Samsung Family Hub SMART GRID Function (Demand Response) (applicable models only) Dispenser panel (applicable models only) Special features Maintenance Handle and care Cleaning Replacement...
  • Page 3 Warranty Information (CANADA) If your refrigerator needs service Limited Warranty for Original Purchaser Obligation to the Original Owner Exclusions of the Warranty Regulatory Notice FCC Notice IC Notice Open Source Announcement English Untitled-10 3 2019-11-11 PM 6:55:45...
  • Page 4: Safety Information

    • Because the following instructions cover various models, the characteristics of your refrigerator may differ slightly from the refrigerator described in this manual. • If you have any question, contact us at 1-800-SAMSUNG or find help and information online at www.samsung.com.
  • Page 5: Important Safety Symbols And Precautions

    Important safety symbols and precautions: Please follow all safety instructions in this manual. This manual uses the following safety symbols. WARNING Hazards or unsafe practices that may result in severe personal injury, property damage, and/or death. CAUTION Hazards or unsafe practices that may result in severe personal injury and/or property damage.
  • Page 6 Safety information • If you use two products side by side, for safety reason, be sure to use certified products in explosive gas atmospheres. • Never start up an appliance showing any signs of damage. If in doubt, consult your dealer.
  • Page 7: Severe Warning Signs For Transportation And Site

    Severe warning signs for transportation and site WARNING • When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged. - Refrigerant leaking from the pipe work could ignite or cause an eye injury. If a leak is detected, avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several minutes.
  • Page 8 - Deteriorated insulation on electrical parts may cause an electric shock or fire. • If large amounts of dust or water enter the refrigerator, disconnect the power plug and contact a Samsung Electronics service center. - Otherwise there is a risk of fire.
  • Page 9: Installation Cautions

    Installation cautions CAUTION • Allow sufficient space around the refrigerator and install it on a flat surface. - Keep the ventilation space in the appliance enclosure or mounting structure clear of obstructions. • After you have installed the refrigerator and turned it on, allow the appliance to stand for 2 hours before loading it with food.
  • Page 10 • Do not place or use electrical appliances inside the refrigerator/freezer, unless they are of a type recommended by the manufacturer. • If you smell smoke, pull out the power plug immediately, and then contact a Samsung Electronics service center.
  • Page 11 - Failing to do so may result in an electric shock, fire, problems with the product, or injury. • If the interior or exterior LED lamp has gone out, contact your nearest Samsung service center. • If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact a Samsung service center.
  • Page 12: Usage Cautions

    • Service Warranty and Modification. - Any changes or modifications performed by a 3rd party on this finished appliance are not covered under Samsung warranty service, nor is Samsung responsible for safety issues that result from 3rd party modifications. • Do not block the air vents inside the refrigerator.
  • Page 13: Cleaning Cautions

    - Printed letters on the display may come off. • If any foreign substance such as water has entered the appliance, unplug the power plug and contact your nearest Samsung service center. - Failing to do so may result in an electric shock or fire.
  • Page 14: Critical Disposal Warnings

    Safety information Critical disposal warnings WARNING • Children trapped inside a refrigerator can hurt themselves or suffocate to death. • Please dispose of the packaging material from this product in an environmentally friendly manner. • Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal.
  • Page 15: Installation

    Installation Follow these instructions carefully to ensure a proper installation of this refrigerator and to prevent accidents before using it. WARNING • Use the refrigerator only for its intended purpose as described in this manual. • Any servicing must be performed by a qualified technician. •...
  • Page 16: Step-By-Step Installation

    Installation CAUTION For normal models, do not change the position of the freezer shelves. Freezer shelves have different lengths, and if you change the position, you may damage the product when closing the door. Step-by-step installation STEP 1 Select a site Site requirements: •...
  • Page 17 Clearance See the pictures and table below for space requirements for installation. Model RS22T* RS27T* 28 19/32" 33 1/2" Depth "A" (726 mm) (851 mm) 35 29/32" 35 29/32" Width “B” (912 mm) (912 mm) 68 21/32" 68 21/32" Height “C” (1744 mm) (1744 mm) Overall Height...
  • Page 18 Installation STEP 2 Flooring • The surface to install the refrigerator must support a fully loaded refrigerator. • To protect the floor, put a large piece of cardboard on each leg of the refrigerator when you move it for installation. •...
  • Page 19 STEP 3 Door removal for entrance If the refrigerator cannot pass through the entrance due to its size, follow these instructions: Tools required (not provided) These tools are used for removing the doors. Phillips screwdriver Flat-head screwdriver Socket spanner (3/8" (10 mm)) Allen spanner (1/4"...
  • Page 20 Installation 2. To disconnect the hoses, press and hold the transparent coupler (A) and detach the water hose (B). CAUTION Do not apply excessive force to the coupler. It may break. Detach the doors CAUTION The door may fall off or over and damage itself during any of these steps. To prevent an accident, use extreme caution when performing these steps.
  • Page 21 4. Gently lift the clamp. NOTE To prevent damage to the clamp or injuries, do not lift the clamp forcefully. 5. Pull the clamp to remove. 6. Open the door by 90 degrees. While holding the door, remove the hinge. CAUTION If you remove the hinge without holding the door, the door may fall and cause...
  • Page 22 Installation Reconnect the water hoses (Dispenser models only) Once the refrigerator has passed through the entrance, reconnect the water hoses. CAUTION • Make sure the water hoses are connected with matching colours. • To prevent water leaks, each water hose must be inserted fully to the centre of the transparent coupler.
  • Page 23 3. Insert the clamp in the arrow direction. 4. Press the clamp as shown. 5. Connect the electrical harness. 6. Insert the hinge covers with the front sides first, and then tighten the screws. Use a Phillips screwdriver for this step. English Untitled-10 23 2019-11-11 PM 6:55:50...
  • Page 24 Installation STEP 4 Adjust the leveling feet CAUTION • The refrigerator must be leveled on a flat, solid floor. Failing to do so can cause damage to the refrigerator or physical injury. • Leveling must be performed with an empty refrigerator. Make sure no food items remain inside the refrigerator.
  • Page 25 STEP 5 Connect the water dispenser line A water dispenser with a filter is one of the helpful features on your new refrigerator. To help promote better health, the water filter removes unwanted particles from your water. However, it does not sterilize or destroy microorganisms. You may need to purchase a water purifying system to do that.
  • Page 26 Installation Connect the water supply line to the refrigerator There are several items you must purchase to complete this connection. You may find these items sold as a kit at your local hardware store. • " copper tubing Copper Tubing •...
  • Page 27 CAUTION Do not mount the water filter on any part of the refrigerator. This may damage the refrigerator. 1. Connect the household water line to the assembled compression fitting. - If you are using copper tubing, slip the compression nut (B) (not supplied) and ferrule (not supplied) on the copper tubing (not supplied) as shown.
  • Page 28 Installation STEP 6 Initial settings By completing the following steps, the refrigerator should be fully functioning. 1. Plug the power cord into the wall socket to turn the refrigerator on. 2. Open the door, and check if the interior light lights up. 3.
  • Page 29: Operations

    Operations User interface NOTE • For more information about other menus and apps available on the Refrigerator app. See the Online manual of your refrigerator. • The content of apps and widgets, or their design is subject to change or support may be discontinued without notice, depending on the content provider’s policy.
  • Page 30 Operations 01 Home screen 01 Apps & Widgets • Tap a desired app or widget to launch it. • Tap and hold an app or widget to enter Edit mode. A grid appears. In Edit mode, you can drag and drop an app or widget to a new position on the grid.
  • Page 31 Indicates there is a notification message. Notification ( Indicates Family Hub is receiving data from the cloud server. Cloud sync ( ) 02 Soft buttons 01 Bixby - Tap to use Bixby. 02 Task Manager - Tap to open the Task Manager. - See the Task Manager section for details.
  • Page 32 Operations Fridge Manager To access Fridge Manager, swipe the Home screen to the left, and then tap the Fridge Manager widget. • Tap < or > on the bottom of the widget to move between pages. • On the first page, you can check the current temperatures or modes of each compartment as well as active special functions.
  • Page 33 The Fridge Manager is a graphical representation of your refrigerator. The left half represents the freezer compartment, the right half represents the refrigerator compartment. The temperature or mode settings for each are displayed over each section. Fridge Manager At a Glance 01 Temperature Set or change the temperatures for the fridge and freezer with Power mode...
  • Page 34 Operations NOTE Also displayed is the Ice Off (ice making off) indicator at the top, center. When the indicator displays Ice Off, the refrigerator's ice maker is turned off. Turns the icemaker on and off. Tap and drag the button to turn on or off.
  • Page 35 - Available devices are Bluetooth-enabled headsets, headphones, and speakers. • Easy Connection can be used with Samsung Smartphone apps, and allows you to connect Easy Connection your device to the same home Wi-Fi network that your smartphone is connected to.
  • Page 36 Operations • You can set the function that related with voice recognition. • Language and Voice Style : Set the language to communicate with Bixby and set the style of voice feedback. The selected language is applied only when you talk with Bixby. •...
  • Page 37 • Make sure the Software Update function is on with a proper Wi-Fi network connection. • When updates are available, the Update button becomes active. When updates Device information are complete, the refrigerator restarts automatically. • Legal information displays the Open Source License Agreement.
  • Page 38 Operations Display reset (applicable models only) If you encounter an abnormal symptom on the display, try resetting the display. This may solve the symptom. 1. Open the fridge door and locate the switch cover on the top right corner of the door.
  • Page 39: Smartthings

    SmartThings Installation Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “SmartThings”. Download and install the SmartThings app provided by Samsung Electronics to your smart device. NOTE • The SmartThings app is not available for some tablet and iPad and some smartphone.
  • Page 40 Operations Samsung account You are required to register your Samsung account to use the app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account. Getting started Turn on the device you want to connect, open the SmartThings app on your phone, and then follow the instructions below.
  • Page 41 Refrigerator settings Category Item Description Displays the desired temperature setting of the Fridge temperature fridge. Freezer Displays the current temperature of the temperature freezer. Monitoring Detects abnormal operations of the Diagnosis refrigerator. Checks the accumulated power consumption of Energy monitoring the refrigerator for the last 180 days.
  • Page 42: Recommendations For Voice Recognition

    Family Hub”. Download and install the Samsung Family Hub app provided by Samsung Electronics to your smart device. NOTE • The Samsung Family Hub app is not available for some tablet and iPad and some smartphone. - support that [Android] OS 6.0 or higher(mimimum 2 GB RAM Size) - support that [iOS]10.0 or higher/iPhone 6 or higher.
  • Page 43 Samsung account You are required to register your Samsung account to use the Samsung Family Hub app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account. NOTE To connect your smartphone and the refrigerator, register your Samsung account in Settings ...
  • Page 44: Smart Grid Function (Demand Response) (Applicable Models Only)

    Operations SMART GRID Function (Demand Response) (applicable models only) When the refrigerator operates in SMART GRID (Demand Response) mode, the Energy Management Refrigerator function can control energy usage or delay the operation of some functions to save money when energy prices or demand are the highest. NOTE •...
  • Page 45 To check the MAC address 1. Tap the Settings icon on the Home screen. 2. Scroll down to and open About Family Hub. 3. The screen displays (among others) the Wi-Fi MAC address. Peak Demand Off (Override mode) When you want the refrigerator to ignore the SMART GRID (Demand Response) signal from the utility company, you can activate Peak Demand Off (Override mode).
  • Page 46 1. SGIP Open Standards (Smart Energy Profile 2.0 - http://www.csep.org/) - Energy Consumption Reporting - Demand Response 2. Samsung OPEN API - Operational Status, User Settings & Messages - ICE Maker Status: GET /icemaker/status/vs/0 - Door Open Alarm: GET /doors/vs/0...
  • Page 47: Dispenser Panel (Applicable Models Only)

    Dispenser panel (applicable models only) 01 Water / Lock 02 Cubed Ice 03 Crushed Ice 01 Water / Lock (3 sec) To dispense chilled water, press Water. The corresponding Water indicator turns on. To prevent the use of the dispenser panel buttons and the dispenser lever, press and hold Water for more than 3 seconds.
  • Page 48: Special Features

    Operations Special features Water/Ice dispenser Using the dispenser, you can dispense water with or without ice. The water dispenser offers 3 options: chilled water, cubed ice, and crushed ice. To dispense chilled water, press Water on the dispenser panel. Put a water glass under the dispenser, and then push the dispenser lever.
  • Page 49 CAUTION • If the ice making chime rings repeatedly, contact your waterline installer or a local Samsung service center. • Do not press Test repeatedly after the ice tray is filled with ice or water. Water may overflow or ice may jam.
  • Page 50 Operations To secure more storage space (applicable models only) If you do not use the ice maker and need more storage space, remove the icemaker bucket (A). Then, insert the Freezer guide (Optional) (B) into the icemaker bucket’s place. CAUTION If the ice bucket has been removed, you must turn the ice maker off.
  • Page 51: Maintenance

    Maintenance Handle and care Icemaker bucket If you do not dispense ice for an extended period, ice may form clumps inside the bucket. If this happens, remove and empty the icemaker bucket. 1. To remove the icemaker bucket, gently lift it up and pull out slowly while holding the handgrips with both hands.
  • Page 52 Maintenance Shelves (fridge/freezer) Pull the shelf out as far as it goes. Then lift it up and remove it. Door bins To remove a door bins, hold the front sides of the bin and gently lift up to remove. English Untitled-10 52 2019-11-11 PM 6:55:59...
  • Page 53 Drawers To remove, pull the drawers out as far as they go, and then lift up slightly and pull. Drawer cover While pushing the left and right hooks underneath the drawer cover, pull the drawer cover to remove. English Untitled-10 53 2019-11-11 PM 6:55:59...
  • Page 54: Cleaning

    Maintenance Cleaning Interior and exterior WARNING • Do not use benzene, thinner, or home/car detergent such as Clorox™ for cleaning purposes. They may damage the surface of the refrigerator and cause a fire. • Do not spray water onto the refrigerator. This may cause electric shock. Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points.
  • Page 55 Ice / Water dispenser CAUTION When crushed ice is selected, some residual ice chips may collect in the ice chute. To prevent this, remove the residual ice from the chute using a soft, clean cloth. Rubber seals If the rubber seals of a door become dirty, the door may not close properly and reducing refrigerator performance and efficiency.
  • Page 56: Replacement

    • Do not use third-party water filters. Use only Samsung-provided or -approved filters. • Unapproved filters may leak and damage the refrigerator, causing electric shock. Samsung is not responsible for any damage that may occur from use of third-party water filters.
  • Page 57 To purchase a new water filter, contact a local Samsung service center. LED Lamps To replace the lamps of the refrigerator, contact a local Samsung service center. WARNING • The lamps are not user-serviceable. Do not attempt to replace a lamp yourself. This can cause electric shock.
  • Page 58: Troubleshooting

    Troubleshooting Before calling for service, review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users. General Temperature Symptom Possible causes Solution • Power cord is not plugged • Properly plug in the power in properly.
  • Page 59 Odour Symptom Possible causes Solution • Clean the refrigerator and • Spoiled food. remove any spoiled food. Refrigerator has odours. • Make sure strong smelling • Food with strong odours. food is wrapped airtight. Frost Symptom Possible causes Solution Frost around the •...
  • Page 60 Troubleshooting Water/ice (dispenser models only) Symptom Possible causes Solution Water flow is • Make sure the water pressure weaker than • Water pressure is too low. is between 20 to 120 psi. normal. • The ice maker function is activated, but the water Ice maker makes a •...
  • Page 61 Water does not dispense. • Dispenser Lock is activated. • Deactivate dispenser Lock. • Use only Samsung-provided • A third-party water filter or approved filters. was installed. • Unapproved filters may leak and damage the refrigerator.
  • Page 62: Do You Hear Abnormal Sounds From The Refrigerator

    Troubleshooting Do you hear abnormal sounds from the refrigerator? Before calling for service, review the checkpoints below. Any service calls related to normal sounds will be charged to the user. These sounds are normal. • When starting or ending an operation, the refrigerator may make sounds similar to a car engine igniting.
  • Page 63 • As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds. Bubbling! • As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises. These noises occur during the defrosting cycle or when electronic parts are working.
  • Page 64: Smartthings

    • The old Samsung Smart Refrigerator app cannot connect with app fails to operate. Samsung Smart Home models. • You must log into your Samsung account to use the app. The SmartThings • Make sure that your router is operating normally.
  • Page 65: Samsung Family Hub

    Samsung Family Hub Symptom Action • The Samsung Family Hub app is not available for some tablet Could not find and iPad and some smartphone. “Samsung Family - support that [Android] OS 6.0 or higher(mimimum 2 GB RAM Hub” in the app Size) market.
  • Page 66: Smart Grid (Applicable Models Only)

    System) supporting SEP (Smart Energy profile). • Download the SmartThings app from the Google Play Store, Apple App Store, or Samsung Galaxy Apps. • Install and run the SmartThings app on your smartphone. • Make sure that your home router is operating normally with Why isn’t...
  • Page 67: Limited Warranty (U.s.a.)

    If the product is located in an area where service by a SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required to bring the product to a SAMSUNG authorized service center for service.
  • Page 68 Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these issues.
  • Page 69 PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
  • Page 70 Warranty Information (CANADA) If your refrigerator needs service Do not hesitate to call any Samsung Authorized Service Center nearby giving them your name, address and telephone number if your product is not functioning properly. Limited Warranty for Original Purchaser This Samsung product is warranted by Samsung Electronics Canada Inc. (hereafter referred...
  • Page 71 This warranty is valid only on products purchased and used in Canada. SAMSUNG CUSTOMER CARE CENTER Samsung Electronics Canada Inc. 2050 Derry Road West...
  • Page 72 Regulatory Notice FCC Notice FCC CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Contains Transmitter Module FCC ID: A3LCCBP730Q This device complies with Part 15 of FCC Rules. Operation is Subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received including interference that cause...
  • Page 73 IC Notice Contains Transmitter Module IC: 649E-CCBP730Q The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met. Operation is subject to the following two conditions : (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 74 Regulatory Notice Model RS27T5561SR RS27T5561**, RS22T5561** Variant Model (The symbol “*” can be any alphanumeric character.) Samsung Electronics America, Inc. 85 Challenger Road. Responsible Party - U.S. Contact Information Ridgefield Park. NJ 07660 Phone: 1-800-SAMSUNG (726-7864) FCC Compliance Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following...
  • Page 75 Open Source Announcement The software included in this product contains open source software. The following URL http://opensource.samsung.com/opensource/SMART_TP2_0/seq/0 leads to open source license information as related to this product. English Untitled-10 75 2019-11-11 PM 6:56:03...
  • Page 76 How-to Videos and Live Shows * Requires reader to be installed on your smartphone Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. Country Contact Center Web Site 1-800-SAMSUNG (726-7864) U.S.A...

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