Ice Dispenser
Problem
Cause
Dispenser will
•
Water supply is not connected.
not dispense ice.
•
Ice storage container is empty.
•
Freezer temperature is set too
warm.
•
Household water line valve is
not open.
•
Freezer door is not closed.
•
Ice dispensing arm has been
held in for more than 4-5
minutes.
Ice dispenser is
•
Ice has melted and frozen
jammed.
around auger due to infrequent
use, temperature fluctuations,
and/or power outages.
•
Ice cubes are jammed between
ice maker and back of ice
container.
•
Ice cubes are frozen together.
•
Ice cubes are hollow or smaller
than normal.
Water Dispenser
Problem
Cause
Dispenser will
•
Water supply is not connected.
•
not dispense
Household water line valve is
water.
not open.
•
Freezer door is not closed.
•
Ice & water filter cartridge is
clogged.
•
Front filter not fully installed, if
equipped
•
Water has an
Water has been in the tank for
odd taste and/or
a period of time.
odor.
•
Unit not properly connected to
cold water line.
•
Tubing used in the household
water supply and installation
may affect water taste and
odor.
•
Water has a high mineral
content.
Water pressure is
•
Cut-off and cut-on pressures
extremely low.
are too low (well systems
only).
•
Reverse osmosis system is in
regenerative phase.
Solutions to Common Problems
Correction
•
Connect water supply (see Connecting The Water Supply section).
•
Ensure ice maker is turned on. When the first supply of ice is dropped into the
container, the dispenser should operate.
•
Turn freezer control to a higher setting so that ice cubes will be made. When
first supply of ice is made, dispenser should operate.
•
Open household water line valve. Allow sufficient time for the ice to be made.
When ice is made, the dispenser should operate.
•
Ensure freezer door is closed. (See Problem Section, Opening/Closing of
Doors/Drawers)
•
Motor is overloaded. Motor overload protector will reset in approximately 3
minutes. Ice can then be dispensed.
•
Remove ice container, thaw, and empty the contents. Clean container, wipe
dry, and replace in proper position. When new ice is made, dispenser should
operate.
•
Remove ice cubes that are jamming the dispenser.
•
Use the dispenser often so that cubes do not freeze together.
•
The ice & water filter cartridge could be clogged. Replace the filter cartridge.
Dispensing system operates best at 30-100 psi water pressure. Well water
pressures should fall within this range.
Correction
•
Connect water supply (see Connecting The Water Supply section).
•
Open household water line valve. See Problem section Ice Maker Is Not Making
Ice.
•
Ensure that freezer door is closed. (See Problem Section, Opening/Closing of
Doors/Drawers)
•
Replace filter cartridge.
•
Push filter in until you hear two "clicks". Filter should be flush with cabinet.
•
Draw and discard 10-12 glasses of water to freshen the supply and completely
rinse out the tank.
•
Connect unit to cold water line that supplies water to the kitchen faucet.
•
For best results, use copper tubing for water connections.
•
Contact water treatment plant for help in checking water supply source.
•
Have someone turn up the cut-off and cut-on pressure on the water pump
system (well systems only).
•
It is normal for a reverse osmosis system to be below 20 psi during the
regenerative phase.
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