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Before Calling Service Guide for Common Problems
Caution: Disconnect Power Supply Prior to Attemptin(, Any Service!
You may register online at www.victory-refrig.com,
fax this completed page to (856) 428-7299, or copy and mail form below to Victory.
*NOTE: The following mail-in form or online registration must be filled out and forwarded to Victory by the installer or customer within
10 days after start-up. Failure to do this will invalidate the warranties. Retain this information for your records.
110 WOODCREST ROAD
CHERRY HILL, NJ 08003-3648
TEL: (856) 42B42OO . FAX: (856) 428-7299
WARRANTIES NOT VALID UNLESS REGISTERED
AT
FACTORY WITHIN 10 DAYS AFTER START.UP DATE.
ORIGINAL DATE OF INSTALLATION
C U S T O M E R
/ E N D - U S E R
N A M E
STREET
CITY
D E A L E R ' S N A M E
STREET
Cabinet Model No.
Cabinet Serial No.
(Data plate information located inside cooler on the
upper left wall)
P H O N E
STATE
Z I P C O D E
P H O N E
Problem
Possible Cause
Remedv
Cooler not runnjng.
Fuse blown or crrcurt breaker tri00ed. Reolace fuse or reset circutt breaker
Power cord unplugAed
P l u g r n c o r d .
Thermostat in "OFF" Dosrtion.
Tu'n t*ermosrat ciockw se and set tenoeratLre.
lmproper voltage supplred to cooier.
(voltage does not match data plate)
Oorrect supply v0ltage. (remove extensr0n cords 0r otner
eouiornent on circuit. etc.)
Thermostat set too hish.
Set thernostat to ower terDerature.
Condensing
unit on cooler
runs for prolonged period or
c0ntr nu 0u s ly.
Excessive amount of wa'm t'oduct.
A l l o w a d e o u a t e t r m e 1 0 r 0 r o d u c t t 0 c o o l d o w n .
P ' 0 i 0 q g e d d 0 0 r 0 0 e r r n P , S 0 r d 0 0 r ( s ) a t a '
M a k e s u r e d o o r r s c l o s e o . A v o r d o r o l o n p e d d o o r o o e l r n E s .
D i r t v c o n d e n s e r c o i l .
C l e a n t h e c o n d e n s e r
c o i l .
Inproper air flow arourd condensrng
u n r t .
'nsure adequale arr space, relocate away fron heat
generating equipment, drrect sunlight, or direct path of arr
conditionins
or heating ducts,
Evaporaror
corl blocked with rce.
Turn unit off and allow coil to defrost. lvlake sure therm0stat
is not set too cold and that door(s) seal properly.
Cooler temperature too hrgh
T h e r m o s t a t s e t t o o h r s h .
Set thermostat to lower temoerature.
Poor circulation in cooler.
R e - a r a n g e o r o d L c t t o a l l o w 0 r o o e r a ' r c i r c u ' a i t o n
Excessive amount of warm oroduct.
A l l o w a d e q u a t e t r m e t o r p r o d u c t l 0 c 0 0 l d o w r .
P r o l o n p e d d o o r o o e n i n g s o r d o o r { s ) a r a r
Make sure door ,s closeo. Avord orolonsed I'd ooenings
Dirtv condenser coil.
C l e a n t h e c o n d e n s e r
c o i l .
insuffrcrent
clearance around cooler
or excessively
high ambient
temoerarure.
Insure adequate air space, relocate away from heat generating
equrpmenl (overs. tryers, etc.) and ort of dr,ect sun ght.
E v a p o r a t o r c o i l b l o c k e d w i l h i c e .
Turn unrt otf and ail0w corl t0 detrost. l\4al(e sure therm0stat rs n0t set
t o n . n l d
e n d t h e t d n n r f c )
q p e l c r J n r o n p r l v
Cooler is noisy.
P a r t ( s ) l o o s e .
Locate and tiphten loose oart(s).
T u b i n p v i b r a t i n g .
Insure tubtng is tree trom contact wtth other tubtng or components
Cooler is freezrng product.
Thermostat is set too low
seL tnermostat to ntgner temDerature.
t . l o o l e r o v e r l o a d e d w t t n 0 r o d u c t .
Remove or rcafianpe oroduct.
Cooler compressor will not
start - hums and trips on
n v o / l ^ a d
n / n t p a l n r
Dirtv condenser coil.
Clean the condenser corJ
L x c e s s r v e h e a l g e n e r a t e d l r o m
c o r i r n m p n r n c a r n v
Relocate cooler, or adjacent heat generating equrpment.
Vottape to cooler too hiph or too low.
Check and corect supply vollage.
CITY
STATE
Z I P C O D E
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