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PT2160
Installation
Usage & Maintenance

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Summary of Contents for Plustek PT2160

  • Page 1 PT2160 Installation Usage & Maintenance...
  • Page 2 Trademarks © 2019 Plustek Inc. All rights are reserved. No portion of this document may be reproduced without permission. Plustek is a registered trademark of Plustek Inc. OCR processing by ABBYY® FineReader®, © 2019 ABBYY. ABBYY and FineReader are trademarks of ABBYY Software, Ltd. which may be registered in some jurisdictions.
  • Page 3: Table Of Contents

    Table of Contents .....................1 NTRODUCTION How to Use This Guide....................1 Conventions of This Guide ..................2 A Note about Icons ....................... 2 Safety Precautions...................... 2 Minimum System Requirements ................. 3 Box Contents ......................4 Scanner Overview ...................... 5 LED Indicator & Function Number Display ..............8 Ultrasonic Sensor .......................
  • Page 4 Scanner Connection ....................49 Clearing Paper Jams ....................50 Eliminating Streaks on Scanned Images ..............51 ................52 A: S PPENDIX PECIFICATIONS ..........53 B: C PPENDIX USTOMER ERVICE AND ARRANTY Service & Support Information .................. 53 Statement of Limited Warranty ................. 54 FCC Radio Frequency Statement................
  • Page 5: Introduction

    NTRODUCTION Thank you for choosing us as your scanner supplier. Your new scanner will improve the professionalism of your day-to-day computing tasks by allowing you to input images and electronic text into your computer system. You can easily scan single-sided or double-sided documents with your scanner. Like all of our products, your new scanner is thoroughly tested and backed by our reputation for unsurpassed dependability and customer satisfaction.
  • Page 6: Conventions Of This Guide

    ONVENTIONS OF UIDE Bold —Represents commands or contents on your computer screen. ALL CAPS —Important note or first use of an important term in a chapter. Italic —Represents buttons on your scanner OR important notes. This guide uses the following icons to point out information that deserves special attention.
  • Page 7: Minimum System Requirements

    4. Damaged wire could cause fire or electrical shock. Keep the power cord straight and without being twisted, bended, or scraped. 5. Unplug this device if you don’t need to use for a certain period of time, such as, during night or long weekend, to avoid any risks of causing fire. 6.
  • Page 8: Box Contents

    ONTENTS 1. Scanner 2. USB Cable 3. AC Adapter 4. Paper Chute 5. Quick Guide 6. Setup/Application DVD-ROM 7. Calibration Sheet 8. Cleansing Cloth Save the box and packing materials in case you need to transport this scanner in the future.
  • Page 9: Scanner Overview

    CANNER VERVIEW 1. PAPER CHUTE—Help to place a stack of originals to avoid paper falling. 2. PAPER WIDTH SLIDER—Adjust the paper width slider for the paper size you are using. The composite design allows you to adjust the left or right slider into symmetrical slider and asymmetric slider for the scanning needs of mixed different size originals.
  • Page 10 Slide the switch upward to scan normal paper. Slide the switch downward to scan thin Information paper. 5. SHEETFED / ADF SCAN SWITCH—Slide the switch upward to scan bound documents such as passports, passbooks, and booklets. Slide the switch downward for multi-page ADF scanning to automatically feed a stack of documents each time.
  • Page 11 6. PAPERWEIGHT—Force the original to stop moving immediately after the paper is ejected. Avoid obstructing next original paper ejection. 7. STACKER—Prevent the paper from falling and missing. Help to neatly stack documents after scanning. Extend it in case of longer paper. 8.
  • Page 12: Led Indicator & Function Number Display

    & F LED I UNCTION UMBER ISPLAY NDICATOR The Power LED indicates different scanner status. Function Power Status Number Description LED Light Display The scanner is turned on, ready to Power On Blue scan images. The scanner is off, either because the power is not turned on, or Power Off because the AC adapter is not...
  • Page 13: Ultrasonic Sensor

    LTRASONIC ENSOR When scanning a stack of documents by ADF, the ultrasonic sensor detects multifeeds by checking paper overlap (i.e., 2 or more pages stuck together when being fed through the ADF). Clean the ultrasonic sensor lightly with a dry cloth if it is necessary.
  • Page 14: Chapter I. Installing The Scanner

    I. I HAPTER NSTALLING THE CANNER Before installing your scanner, please verify that you have all of the proper components. A list of the package contents is provided in the “Box Contents” section of this guide. OFTWARE NSTALLATION EQUIREMENTS Your scanner comes with the scanner’s driver and DocAction. All of these software applications use approximately 400 megabytes of hard disk space after they are installed into your computer.
  • Page 15: Installing And Setting Up The Scanner

    NSTALLING AND ETTING UP THE CANNER Please follow the step-by-step procedures described below to install the Plustek scanner. Choose a Proper Site First! Always place your scanner on a level, smooth strong surface before proceeding the scanner setup or any scanning task.
  • Page 16: Step 2. Connecting The Scanner To Your Computer

    Do not press the buttons on both sides of the paper chute unless you want to remove it. Information 3. Close the ADF cover by pushing it back down until it snaps back into place. Please make sure the scanner is turned OFF before you plug or unplug the scanner power Attention adapter.
  • Page 17: Step 3. Installing The Software

    1. Plug the AC adapter into the scanner’s power receptor 2. Plug the other end of the AC adapter into a standard AC power outlet. 3. Plug the square end of the included USB cable to the USB port at the rear of the scanner.
  • Page 18: Step 4. Testing The Scanner

    5. If the USB components on your computer are functioning correctly, they will automatically detect the scanner causing the Add New Hardware Wizard or Found New Hardware Wizard to be launched. If your computer is off when the scanner is connected, the “Add New Hardware Wizard”...
  • Page 19: Compatible With Standard Twain Software

    3. Within the “Button Configuration” window, select a task number by clicking on the icon. Select the desired function from the drop-down list of Button Template and adjust button settings. Select ADF (Front Side) as the Scan Type. Click OK to exit the “Button Configuration”...
  • Page 20: Chapter Ii. Scanning

    II. S HAPTER CANNING Your scanner needs to be driven by certain type of software program. Since all documents or images (whether text or pictures) that are acquired from the scanner are treated by your computer as images, most scanning will probably be done from an image-editing program where you can view, edit, save and output the scanned images.
  • Page 21: Preparing Originals

    REPARING RIGINALS Proper document preparation prior to the scan can prevent paper feed errors and damages to the scanner. Checking Document Conditions Loosening Documents Make sure the size and ream weight of your documents are acceptable by the scanner. Refer to “Appendix A: Specifications” of this guide for more information. To scan multiple documents in a batch from the ADF can increase your work efficiency and make large scanning tasks easier.
  • Page 22: Loosening Documents

    However, don’t use the ADF to scan documents if they meet any of the following conditions: Paper lighter than 27 g/m (7.2 lb.) or heavier than 413 g/m (110 lb.) Paper with clips or staples attached Paper with inconsistent thickness, e.g., envelops Paper with wrinkles, curls, folds, or tears Paper with an odd (non-rectangular) shape Paper with static electricity...
  • Page 23: Placing Scanned Items At The Center Of The Adf Paper Chute

    This will allow documents being fed into the ADF one at a time and prevent paper- feeding errors. LACING CANNED TEMS AT THE ENTER OF THE APER HUTE Placing scanned items at the center of the ADF paper chute is the main way to scan items with the same size.
  • Page 24: Placing Originals

    LACING RIGINALS 1. Load the documents, headfirst and face down, toward the center of the ADF paper chute and all the way into the ADF until touching the bottom. For single-sided scans, load the documents face down so that the side to be scanned faces towards the paper chute.
  • Page 25 4. When you scan continuous form paper, slide the paper width sliders fully outward to load continuous form paper. Press down the secure button and then you can slide the paper width sliders fully outward. Secure Button DO NOT load more than 100 sheets of paper (70 g/m , 18 lb.) to the ADF.
  • Page 26: Placing Business Cards

    1. Horizontally load the business cards, headfirst and face down, toward the center of the ADF and all the way into the ADF until touching the bottom. For single-sided scans, load the business cards face down. For double-sided scans, load the business cards in desired order. 2.
  • Page 27 2. Adjust the paper width slider to the card width. The paper width slider should be gently touching both sides of the card. Make sure the plastic cards you wish to scan are horizontally loaded into the ADF. Maximum thickness of each plastic card is Attention 1.2 mm.
  • Page 28: Placing Different Size Originals

    1. Align the top of the documents first and then align all documents on one side. The smallest document is placed on the top of the mixed batch documents. Align all documents on the right side Align all documents on the left side Adjust the paper width slider for the paper size you are using.
  • Page 29: Placing The Document Folded In Half

    2. Load the documents, headfirst and face down, in the ADF paper chute and all the way into the ADF until touching the bottom. Make sure all documents reach ADF center line to be fed into the scanner, and the center line of the narrowest document is placed on the ADF center line to be picked by the pick rollers.
  • Page 30 1. To scan a document with large page size, spread the page to be scanned facing outwards and neatly fold it in half from the center. 2. Load the document, headfirst and face down, toward the center of the ADF paper chute and all the way into the ADF until touching the bottom.
  • Page 31: Placing The Passport

    LACING THE ASSPORT To scan the passport, make sure to slide the Sheetfed / ADF scan switch upward for passport scanning. 1. Open the passport. There is one part with fewer passport pages and the other part with more passport pages. The part with fewer passport pages The part with more passport pages 2.
  • Page 32: Scanning Documents

    CANNING OCUMENTS There are 4 different ways to operate the scanner: 1. By scanning from the buttons on the scanner front panel. 2. By scanning from DocAction's Execute menu on the screen. 3. By scanning from the icon in the left side of the DocAction window. 4.
  • Page 33 The scanner starts to scan immediately and carry out the corresponding action according to settings you have set up in the Button Configuration window. Place only text documents for OCR purposes. Do not scan a photo using the OCR button. Attention Configure Button Settings Within the “Button Configuration”...
  • Page 34: Scanning From The On-Screen Docaction's Execute Menu

    ’ ’ You may also use DocAction's on-screen Execute menu to perform the same scanning tasks. The DocAction program provides a quick and convenient way to perform various scanning functions. Follow the steps described below: 1. Make sure to slide the Sheetfed / ADF scan switch to meet your needs. Place the document or images onto the scanner.
  • Page 35: Scanning From The Icon In The Left Side Of The Docaction Window

    You can perform scanning task by double-clicking the icon in the left side of the DocAction window. Follow the steps described below: 1. Make sure to slide the Sheetfed / ADF scan switch to meet your needs. Place the document or images onto the scanner. 2.
  • Page 36 Select the Scan Source: If you have more than one scanner or other imaging devices installed on your computer, you need to set this scanner as the default scanning source before you acquire TWAIN program. Please refer to your TWAIN compatible program manual for more information about the settings.
  • Page 37 5. Make sure to slide the Sheetfed / ADF scan switch to meet your needs. Load one page of the document and click the Preview button. The scanned image should appear in the Preview Window. To define the margins and crop out sections of the image you don’t want scanned, use the mouse to click and drag the corners or sides of the scan area borders.
  • Page 38: Chapter Iii. Care And Maintenance

    III. C HAPTER ARE AND AINTENANCE Your scanner is designed to be maintenance-free. However, constant care and maintenance can keep your scanner working smoothly. LEANING THE CANNER Paper powder, dust, ink and toner from paper being scanned may make the inner ADF dirty, which leads to poor image quality or document-feeding errors.
  • Page 39: Cleaning The Adf

    1. Open the ADF cover by pulling the lever. 2. Gently wipe the following areas with the cloth dampened with the cleaner. Be careful NOT to scratch their surfaces. Clean Pick Rollers and Separation Rollers: Wipe the pick rollers and separation rollers from top to bottom (in the direction of arrow shown in the picture).
  • Page 40 Clean Friction Rollers: Wipe the friction rollers from top to bottom (in the direction of arrow shown in the picture). Clean ADF Glass: Do not spray cleaner directly onto the scanner glass. Excess liquid residue may fog or damage Attention the scanner.
  • Page 41 Clean Detectors and Sensors: Remove dust from the double-feed detectors and other sensors with a cotton swab. DO NOT use alcohol, water, detergent and liquid. Attention 3. Wait for cleaned areas to dry completely. 4. Close the ADF cover by pushing it back down until it snaps back into place.
  • Page 42: Replacing Consumables

    EPLACING ONSUMABLES As a guideline, it is recommended to replace the friction roller every 100000 sheets of scans (A4, 70 g/m2 or 18 lb.), and it is recommended to replace the separation roller every 300000 sheets of scans (A4, 70 g/m2 or 18 lb.). The Counter Utility program automatically counts the number of sheets scanned by your scanner and how many times the consumables are used.
  • Page 43 3. Remove the friction roller with the shaft (in the direction of arrow shown in the picture).
  • Page 44: Replacing The Pick Roller

    4. Install the new friction roller with the shaft by aligning and inserting the roller with the shaft onto the roller pitman on the scanner (in the direction of arrow shown in the picture). 5. Roll the roller to make sure the roller is positioned at the right place. Close the roller cover.
  • Page 45 2. Slide the paper width sliders fully outward before you open the roller cover. Open the roller cover (in the direction of arrow shown in the picture).
  • Page 46 3. Remove the pick roller with the shaft (in the direction of arrow shown in the picture). 4. Install the new pick roller with the shaft by aligning and inserting the roller with the shaft onto the roller pitman on the scanner (in the direction of arrow shown in the picture).
  • Page 47: Replacing The Separation Roller

    5. Roll the roller to make sure the roller is positioned at the right place. Close the roller cover. 6. Close the ADF cover by pushing it back down until it snaps back into place. 1. Open the ADF cover by pulling the cover open lever.
  • Page 48 2. Slide the paper width sliders fully outward before you open the roller cover. Open the roller cover (in the direction of arrow shown in the picture). 3. Remove the separation roller with the shaft (in the direction of arrow shown in the picture).
  • Page 49 4. Install the new separation roller with the shaft by aligning and inserting the roller with the shaft onto the roller pitman on the scanner (in the direction of arrow shown in the picture). 5. Roll the roller to make sure the roller is positioned at the right place. Close the roller cover.
  • Page 50: Calibrating The Scanner

    6. Close the ADF cover by pushing it back down until it snaps back into place. ALIBRATING THE CANNER Calibrate the scanner if colors appear in areas that should be white, or colors of the scanned image and the original vary a lot. This allows you to adjust and compensate for variations that can occur in the optical component over time by its nature.
  • Page 51: Power Save

    2. Insert the special calibration sheet into the ADF of the scanner, with an arrow toward the scanner buttons. Please insert the special calibration sheet included with the scanner. Alternatively you may also use any plain white sheet of paper sized in Letter / A4 instead;...
  • Page 52 You may disable the standby mode or define an idle time for the scanner to automatically enter the standby mode. You may press any scanner button to wake up the scanner from power saving. From the Windows START menu, point to All Programs >...
  • Page 53: Chapter Iv. Troubleshooting

    IV. T HAPTER ROUBLESHOOTING If you encounter problems with your scanner, please review the installation and scanning instructions contained in this guide. Before you ask for customer service or repair, please refer to the information in this chapter and consult our FAQ (Frequently Asked Questions) in which you can find useful self troubleshooting information.
  • Page 54: Clearing Paper Jams

    LEARING APER If a paper jam in the ADF happens, please perform the following steps: 1. Remove any unjammed documents still loaded into the ADF. 2. Open the ADF cover by pulling the cover open lever. 3. Gently but firmly pull the jammed documents out of the ADF. Try to avoid creasing or wrinkling the documents.
  • Page 55: Eliminating Streaks On Scanned Images

    LIMINATING TREAKS ON CANNED MAGES If streaks appear on scanned images, please clean the ADF glass and all rollers, and then calibrate the scanner again.
  • Page 56: Appendix A: Specifications

    A: S PPENDIX PECIFICATIONS Image Sensor CIS x 2 Light Source Optical Resolution 600 dpi Hardware Resolution 600 x 600 dpi Color: Input 48-bit, Output 24-bit Scan Modes Grayscale: Input 16-bit, Output 8-bit Black & White: 1-bit 1. 100 sheets (A4/ Letter, 70 g/㎡ or 18 Lbs) 2.
  • Page 57: Appendix B: Customer Service And Warranty

    ERVICE AND ARRANTY Please visit our website www.plustek.com for more customer service information. For further assistance, visit our website or call our customer support phone number listed on the website. One of our representatives will be happy to assist you from Monday through Friday in office working hours.
  • Page 58: Statement Of Limited Warranty

    TATEMENT OF IMITED ARRANTY This Statement of Limited Warranty applies only to the options you originally purchase for your use, and not for resale, from an authorized reseller. The manufacturer warranty includes all parts and labor, and is not valid without the receipt of original purchase.
  • Page 59: Fcc Radio Frequency Statement

    Some jurisdictions do not allow the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from jurisdiction to jurisdiction. FCC R ADIO REQUENCY...

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