Care; Warranty And Service Policies - Polaroid SX-70 How-To

CARE OF YOUR SX-70 SYSTEM
THE CAMERA
Handle your camera with care . Keep it closed when you are not using it,
to prevent dirt and dust from getting inside. Remember that rough
handling or dropping may damage delicate components.
The lens and viewfinder eyepiece will seldom need cleaning. If they do,
bl ow
off
any dust, then wipe them gently with a clean, lint-free
handkerchief or cloth.
THE FILM
Polaroid SX-70 Land film, like all film, should be kept cool. Avoid storing
or leaving it in a hot place , or subjecting it to high temperatures or direct
rays of the sun for long periods. The glove and luggage compartments of
a car, for example, are not good places to carry your film.
If possible, store the film in an area with a temperature below 75 ° F
(24°C); for long-term storage, keep it in a temperature below 65 ° F (18 °C).
In unusually hot weather, you may refrigerate the film, but remove it
from the refrigerator and allow it to warm up at a comfortable room
temperature for at least an hour before using it.
Until you insert the film into the camera , leave it unopened in its protec-
t ive carton , which is designed to preserve the freshness of the film.
Take the same care of a loaded camera as you do with film, to keep it
cool during storage and transportation.
THE PICTURES
When your SX-70 picture is automatically ejected from the front of the
camera, remove it by its wide white border. Hold it by the border as the
image emerges. Be careful not to bend or crush the print as it develops.
Although SX-70 pictures are extraordinarily durable, it is advisable not to
handle them excessively during development. After they are fully devel-
oped, treat them as you would any normal photographic print, observing
the usual precautions not to fold or crease them .
The finished SX-70 picture is sealed within its frame against a reflective
white pigment that imparts a remarkable luminous quality to the image.
There are no waste materials to discard, no need to cut or trim away any
part of the picture. Cutting the borders of a picture destroys its structure
and makes it vulnerable to damage from the environment.
For long-term preservation of your SX-70 pictures, store them in the
Polaroid Album# 117 which provides a convenient storage and attractive
display system. Although SX-70 pictures are extremely resistant to fading,
like any color images they should not be exposed for long periods to
bright sunlight.
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OUR WARRANTY AND SERVICE POLICIES
The policies that have shaped our warranty, our Customer Service and our
re pair practices, have evolved during more than 20 years' experience with
many millions of Polaroid camera owners. Those policies are based on a
si mple principle: customers should be treated fairly- as fairly as we want
to be treated when we are customers, ourselves.
CUSTOMER SERVICE: AS CLOSE AS YOUR PHONE
Ou r staff of skilled Customer Service representatives is ready to give you
any information or assistance necessary to help you get good pictures.
If you ever have a problem with your camera or film , we urge you to get in
touch with Customer Service promptly. There are three ways to do this.
CALL US, AT NO COST TO YOU
Yo u can reach us weekdays from 8:00 AM to 5:00 PM, your local time.
From anywhere in the U.S.A. except Massachusetts, dial 800-225-1384,
to ll free; from Massachusetts and Canada, call collect, 617-864-4568.
OR, WRITE A LETTER
Th e address is Customer Service, Polaroid Corporation, Cambridge, Mass.
02 139. If you write about a picture taking problem, please enclose sample
pictures and explain as clearly as possible the conditions in which the
pro blem occurred. Be sure to include a clearly printed return address.
OR VISIT A SERVICE CENTER
Bring your pictures with you. The Customer Service representatives there
wi ll be glad to discuss your pictures with you, provide information, and
offer help with any picture taking problem.
THIS IS POLAROID'S NO-NONSENSE WARRANTY
Your camera was designed and built with care and skill. We expect that it
will give you pleasure and trouble-free service for a long time. Because
we have confidence in our products we offer the following warranty to you,
as the original owner.
During the first year that you own this camera, if it proves to be defective
we will repair it free of charge or, if we so choose, we will replace it, also
without charge. Labor, service, and parts are all covered- no charges
for any of them.
If yo ur camera comes to us from within the U.S.A. we will, when we return
t he camera, refund an amount approximately equal to what it cost you to
mai l it to us by insured parcel post. It's an average amount- not figured to
th e exact penny.
At
the same time we will give you a pack of film to replace
Pictures spoiled before the defect was identified.
To
take advantage of this warranty, the camera must be sent to and
re paired by one of the Polaroid Service Centers listed on page 36.