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I M P ORTA N T SA F ET Y I N STR UCT IO NS Please read and keep all safety, security, and use instructions. Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The complete declaration of conformity can be found at: www.Bose.com/compliance...
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• Where the mains plug or an appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable. • Due to ventilation requirements, Bose does not recommend placing the product in a confined space such as in a wall cavity or in an enclosed cabinet.
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• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to operate this equipment.
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REG U LATORY I N FO R MAT IO N For Europe: Frequency bands of operation 2400 to 2483.5 MHz, 5150 to 5350 MHz, and 5470 to 5725 MHz. Maximum transmit power less than 20dBm EIRP. Maximum transmit power is below regulatory limits such that SAR testing is not necessary and exempt per applicable regulations.
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Taiwan Importer: Bose Taiwan Branch, 9F-A1, No.10, Section 3, Minsheng East Road, Taipei City 104, Taiwan Phone Number: +886-2-2514 7676 Mexico Importer: Bose de México, S. de R.L. de C.V. , Paseo de las Palmas 405-204, Lomas de Chapultepec, 11000 México, D.F. Phone Number: +5255 (5202) 3545 Input Rating: 100–240V...
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This product is capable of receiving automatic security updates from Bose. To receive automatic security updates, you must complete the product setup process in the Bose Music app and connect the product to the Internet. If you do not complete the setup process, you will be responsible for installing security updates that Bose makes available.
Connect the bass module to power ................ 12 CONNECT TO A SOUNDBAR OR SPEAKER Choose your connection method ................13 Connect using the Bose Music app ................. 14 New to the Bose Music app? ................14 Connect using the SoundTouch 300 remote ............15 Check for sound ......................
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CON TE NTS TROUBLESHOOTING Try these solutions first ....................20 Other solutions ........................ 20 Reset the connection to the soundbar ..............22 Reset the bass module ....................23 REFERENCE Access your soundbar or speaker owner’s guide ..........24 E N G...
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Power cord* *May ship with multiple power cords. Use the power cord for your region. NOTE: If any part of the product is damaged, do NOT use it. Contact your authorized Bose dealer or Bose customer service. Visit: global.Bose.com/Support E N G...
Place the bass module along the same wall as your TV, or along any other wall in the front third of the room. Keep the back side of the bass module (the side opposite the Bose logo) at least 3 in. (7.6 cm) from any other surface. Blocking the port on the bottom of this side may affect acoustic performance.
P OW E R CONNECT THE BASS MODULE TO POWER 1. Connect the power cord to the b connector on the bass module. POWER 2. Plug the other end of the power cord into an AC (mains) power outlet. E N G...
The way you connect the bass module depends on your soundbar or speaker. Choose your connection method from the table below. SOUNDBAR OR SPEAKER CONNECTION METHOD Connect using the Bose Music app (see page 14). Bose Soundbar 500 or NOTE: If you can’t access or have trouble Bose Soundbar 700 connecting using the Bose Music app, see “Troubleshooting”...
CON N ECT TO A SOUN D BA R O R S P E A KE R CONNECT USING THE BOSE MUSIC APP 1. In the Bose Music app, from the My Bose screen, select your soundbar. 2. Tap the soundbar image in the bottom-right corner of the screen.
CON N ECT TO A SOUN D BA R O R S P E A KE R CONNECT USING THE SOUNDTOUCH 300 REMOTE 1. On your s oundbar’s remote, press the SoundTouch button e. 2. Press and hold k until the connectivity light l on the soundbar blinks white. Once connected, you hear a tone.
(not provided). If you don’t have a 3.5 mm audio cable (commonly used for headphones and mobile devices), visit worldwide.Bose.com/Support/BASS500 to purchase a 15 ft. (4.5 m) cable. You can also purchase this part at your local electronics store. 1. Connect one end of a 3.5 mm audio cable to the x connector on the bass module.
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2. Connect the other end of the cable to the h connector on the back of the soundbar or speaker. BASS NOTES: Bose TV Speaker: Make sure to connect the cable to the h connector, not the B connector. SoundTouch 300 soundbar: Connect the cable to the p connector. 3. Check for sound (see page 15).
Connected to the soundbar or speaker Blinking white Downloading a software update Solid amber Network standby (wireless connection) Blinking amber Ready to connect to the soundbar or speaker Power-saving mode (wired connection) Blinking red Error - contact Bose customer service E N G...
Do NOT allow objects to drop into any openings. REPLACEMENT PARTS AND ACCESSORIES Replacement parts and accessories can be ordered through Bose customer service. Visit: global.Bose.com/Support LIMITED WARRANTY Your bass module is covered by a limited warranty. Visit our website at global.Bose.com/warranty for details of the limited warranty.
Visit: worldwide.Bose.com/contact SYMPTOM SOLUTION Bose Music app Make sure your mobile device is compatible with the Bose Music app and doesn’t work on meets minimum system requirements. For more information, refer to the mobile device app store on your mobile device.
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NOTE: If you no longer have the ADAPTiQ headset (provided with your soundbar), contact Bose customer service for a replacement. If the bass module is connected to a Bose TV Speaker, make sure the 3.5 mm audio cable (not provided) is connected to the h connector on the back of the speaker, not the B connector.
TR OUBL ES H O OTI N G RESET THE CONNECTION TO THE SOUNDBAR If the bass module no longer connects to the soundbar, reset the bass module’s wireless connection. Resetting the wireless connection causes the soundbar to try to reconnect to the bass module, which may resolve connection issues.
TR OUBL ES H O OTI N G RESET THE BASS MODULE Resetting the bass module clears all wireless connection information and returns the bass module to original factory settings. 1. Press and hold the button on the back of the bass module until the system status light blinks white.
ACCESS YOUR SOUNDBAR OR SPEAKER OWNER’S GUIDE For instructions and troubleshooting specific to your soundbar or speaker, refer to your soundbar or speaker owner’s guide. Visit: Bose Soundbar 500: worldwide.Bose.com/Support/SB500 Bose Soundbar 700: worldwide.Bose.com/Support/SB700 SoundTouch 300 soundbar: global.Bose.com/Support/ST300 Bose TV Speaker: worldwide.Bose.com/Support/TVS...
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