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1. Problems caused by abnormal use or environment:
Symptoms
No wind from the unit
The result of
purification is not
obvious
Odor from the unit
The air flow rate
doesn't react to the
change of displayed
measurement
2.
Notifications and error codes:
Symptoms
All icons flash & no air flow
All icons flash as icons in figure 1
All icons flash as icons in figure 2
All icons in Fig.1 & 2 flash alternately
E0
E3/E4/E5/E6
F0/F1/F2
F6/FA/Fb/FC/Fd/FE
Figure 1
Troubleshoot
Possible Cause
Is the power supply normal?
Is the power plug plugged properly?
Are the packing of filters not been removed?
Is any object blocking the air in/outlet?
Is there any obstacle around the unit that
blocks air circulation?
Is there any dust or filth has been
accumulated in the air in/outlet?
Does the filters life end?
Odor of new material
Odor of cigarette, insecticide, air freshener
or perfume has been inhaled during the unit
is operating.
Is the unit operates in a strong odor
environment such as smoking room or
barbeque restaurant?
Is there any dust or filth has been
accumulated in the air in/outlet?
Is Sleep or Quick Mode selected other than
Smart Mode?
Possible Cause
The top cover isn't closed properly
Left louver isn't closed properly
Right louver isn't closed properly
Both louvers aren't closed properly
Fan failures
Communication failures
Dust sensor failures
Gas sensor failures
Figure 2
Check power supply
Check power plug
Check main/pre-filters
Remove the object
50cm of clearance space is suggested to
reserve around the unit
Clean air in/outlet, louvers, sensors and
filters regularly
Check & replace filters if replacement
icon lights up, and reset indicators
Operate the unit in a well ventilated
environment until the odor disappears
In this circumstance, filters needed to be
replaced and reset indicators frequently
even not prompted by indicators
Clean air in/outlet, louvers, sensors and
filters regularly
The air flow rate will react to the change
of measurement automatically only if
the Smart Mode is selected.
Check top cover & close properly
Check left louver & close properly
Check right louver & close properly
Check both louvers & close properly
Contact Customer Services
Figure 3 (Err. Code Example)
Solution
Solution
18
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