Mytrex MXD-LTE User Manual

Mytrex MXD-LTE User Manual

Personal emergency response
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MXD-LTE User Manual
REV: 0
March 23, 2020
Manufactured by Mytrex, Inc.
10321 South Beckstead Lane
South Jordan, UT 84095
(801) 571-4121, Fax (801) 571-4606
Toll Free (800) 688-9576, Fax (877) 571-4606

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Summary of Contents for Mytrex MXD-LTE

  • Page 1 MXD-LTE User Manual REV: 0 March 23, 2020 Manufactured by Mytrex, Inc. 10321 South Beckstead Lane South Jordan, UT 84095 (801) 571-4121, Fax (801) 571-4606 Toll Free (800) 688-9576, Fax (877) 571-4606...
  • Page 2: Table Of Contents

    Use of MXD-LTE Spoken Messages ......................14 Frequently Asked Questions ........................16 Notifications ..............................17 Repair information: ..........................17 Interference Information: ........................17 Notice to End User: Wireless Telephone Reliability Considerations When Using the MXD-LTE Personal Emergency Response System ......................... 18 Page 2 of 19...
  • Page 3: Introduction

    The MXD-LTE unit is fast and simple to install. Your service provider’s representative may connect the MXD-LTE unit during an installation visit, you may elect to do it yourself, or you may ask a friend or relative to install it for you.
  • Page 4: Safety Information

    Safety Information • The MXD-LTE base unit must be placed indoors. • To prevent damage to the MXD-LTE base unit, do not place the MXD-LTE base unit near liquids. • Do not spray or wipe cleaners directly on the MXD-LTE base unit. Extensive moisture may cause damage.
  • Page 5: Box Contents

    • DO NOT use any batteries that have not been approved by Mytrex, Inc. The MXD-LTE was designed to function with a specific battery. Use of any counterfeit or inferior product could lead to the product being damaged and can constitute a safety hazard including the risk of fire or explosion.
  • Page 6: Features

    Features View Power Block and Cord (not removable from Base Unit base unit) Help Button Microphone Speaker Status Light Figure 1: Base Unit Top On/Off Switch RESET Button Mode Button Programming Jacks (for service provider use only) Figure 2: Base Unit Back View Page 6 of 19...
  • Page 7: Description Of Features

    Control (Figure 2) The On/Off Switch, Reset and Mode buttons are placed on the rear of the MXD-LTE. The Reset, Mode, and the base unit HELP button on the top of the unit are used to call for help, conduct range tests, pair personal help buttons (PHBs) to the MXD-LTE, and for other uses.
  • Page 8: Optional Features

    The microphone in your MXD-LTE unit is sensitive enough to hear voice communication around corners and in other rooms of your home. You do not need to be in the same room with the MXD-LTE unit for the response center to hear you! Your MXD-LTE unit’s audio system is engineered to provide for an increase of up to 83 times the normal volume.
  • Page 9: Setting Up Your Mxd-Lte

    When your MXD-LTE is calling for help, an audible message “calling for help” will be heard through the speaker along with a series of beeps. This is to let you know that the MXD-LTE is responding to you pushing your Personal Help Button. In some installations, such as domestic violence, these audible signals can be suppressed if desired.
  • Page 10: Testing The Phb (Range Test)

    3. Immediately activate the PHB by pressing and holding down the button. A green light will illuminate on the PHB and the MXD-LTE will sound a steady tone while it is detecting the PHB being pressed. 4. While activating the PHB, walk around all areas of the home and yard. Listen for gaps in the tone.
  • Page 11: Pairing Accessories

    Pairing Accessories The MXD-LTE is capable of pairing a large number of accessories or devices to one of many available zones. Each of these accessories can be paired in the same zone or individual zones. For more information on available zones please contact your service provider. Note: information about available accessories can be found at www.mytrexinc.com.
  • Page 12: Pairing Devices And Accessories

    To remove paired accessories, perform the following steps: 1. With the unit turned on, press and release the MODE button on the rear of the MXD-LTE base unit three times. The base unit will announce “Hold help to delete Wireless help buttons.”...
  • Page 13: Troubleshooting

    Troubleshooting Use of Status Lights The MXD-LTE speaks the system status each time the RESET button is pressed. The Status light displays the following light signals when operating: Behavior Description Suggested Action Fast Orange Flash The first stage of the power-up...
  • Page 14: Use Of Mxd-Lte Spoken Messages

    Use of MXD-LTE Spoken Messages The MXD-LTE is programmed to announce status and other messages during its operation. The following table describes the meaning of those messages where it may not be obvious: Spoken Message Meaning Suggested Action Calling For Help...
  • Page 15 The MXD-LTE has paired with See Pairing Accessories. Device supervised device. Hold HELP To Delete The MXD-LTE base unit is ready to See Delete or Remove Accessories. Wireless Help Button delete PHB accessories, including Fall Detectors. Hold Help To Delete The MXD-LTE base unit is ready to See Delete or Remove Accessories.
  • Page 16: Frequently Asked Questions

    Simply press your PHB and your MXD-LTE unit will call the response center where your unit will be identified and connected to a trained attendant. Simply press your Personal Help Button (within range) to activate your MXD-LTE unit at any time. You can also press the large HELP button on top of the base unit.
  • Page 17: Notifications

    Interference Information: FCC Rules Part 15: The MXD-LTE complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 18: Notice To End User: Wireless Telephone Reliability Considerations When Using The Mxd-Lte Personal Emergency Response System

    • Your MXD-LTE has an internal backup battery that will allow it to continue to operate for up to 27 hours after the loss of AC power. When the unit is powered by the battery, it may take a few seconds to “wake up”...
  • Page 19 The MXD-LTE is a wireless device that can be easily moved and used in any location in which cell service is available. However, it does NOT have GPS capabilities and CANNOT determine a user’s location via signal transmission. The Response Center relies on the accuracy of the information you provide them and will direct Emergency Responders to the address they have on file.

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