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Summary of Contents for Pliant Crewcom CHB-8C
- Page 1 OPERATING MANUAL...
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Page 3: Thank You
, and CrewNet word marks and the Pliant “P” logo are trademarks of Pliant Technologies, LLC. Any and all other trademark references within this document are property of their respective owners. While Pliant makes every attempt to maintain the accuracy of the information contained in this manual, this information is subject to change without notice, and published device/system functions and features are subject to firmware version. -
Page 4: Table Of Contents
TABLE OF CONTENTS Thank You Model Information Table of Contents Safety Information Hub Safety Information Safe Operation Recommendations Safe Installation Recommendations Power Information Introduction What's in the Box? Firmware Release Notes CrewCom Overview Decentralized Network Architecture Flexible RF Platform Intuitive User Experience CrewCom Devices CrewWare CrewCom Configuration File (CCF) - Page 5 Product Overview Copper Hub Fiber Hub Setup and Installation Determine if you have a CCF. Position Devices How to Install Hubs Connect to CrewNet How to Connect CrewNet to Hubs Hub Layers Power On the System How to Power On and Configure the System Name a Device Operation Add More CrewCom Devices...
- Page 6 License and Compliance Information License Information Warranty Information Warranty Information Limited Warranty Parts Limited Warranty Table of Contents - vi...
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Page 7: Safety Information
CHAPTER 1 SAFETY INFORMATION This chapter consists of the following sections: Hub Safety Information Safe Operation Recommendations Safe Installation Recommendations Power Information Safety Information - 1... -
Page 8: Hub Safety Information
Hub. Use only attachments/accessories that are specifically made for or certified by Pliant Technologies with the Hub. Any attempt to modify ports in order to use cables or wires that are not manufactured specifically for or certified for use on this system will void the product warranty. -
Page 9: Safe Installation Recommendations
Refer all Hub service to qualified Pliant Technologies service personnel. There are no user-serviceable parts inside the Hub. Opening the product may expose dangerous electrical components, which will result in product failure. Any attempt to self-service or self-repair the unit will void the product warranty. - Page 10 AC Power Connection Safety When using local power to power the Hub, always connect the power cord to the CrewCom Hub’s external power supply before connecting to the outlet. CrewCom Hubs may be powered by an external power supply. The cord to connect the external power supply to the mains supply must conform to the following specifications: The mains power cord shall have an IEC C13 connector at one end and a mains power plug at the opposite end.
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Page 11: Introduction
CHAPTER 2 INTRODUCTION This chapter consists of the following sections: What's in the Box? Firmware Release Notes CrewCom Overview Decentralized Network Architecture Flexible RF Platform Intuitive User Experience CrewCom Devices CrewWare CrewCom Configuration File (CCF) CrewCom Configuration File Defaults Determining Which CCF is Active Conferences Profiles Power Over CrewNet... -
Page 12: What's In The Box
Hub uses a compatible power supply: PPS-48V-02 with CHB-8C-02 and CHB-8F; PPS-48V with CHB-8C. **Note: A one-year product warranty is standard with CrewCom products. Follow the product registration instructions on the Warranty Extension Registration Card and visit Pliant's Product Registration Page to extend your product warranty to two years at no charge. - Page 13 Radio Pack (includes Lithium-Polymer Rechargeable Battery, USB A to Micro B Cable, Multi Blade Worldwide Battery, and Charger/Power Supply) Headset Optional Item(s) CrewCom-Hub-compatible rack ears (PAC-RMK-S and PAC-RMK-D) are available for purchase separately if needed. Introduction - 7...
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Page 14: Firmware Release Notes
Firmware Release Notes Find the latest CrewCom firmware release notes on the Pliant Technologies website. Download the latest firmware release from the Pliant Technologies downloads page. Introduction - 8... -
Page 15: Crewcom Overview
CrewCom Overview CrewCom is a versatile yet straightforward communications solution built on an intelligent wireless and wired network-based distributed system architecture. Innovative technologies have been specifically developed to facilitate intercom system growth and effortless adaptation, along with unparalleled digital wireless reliability for consistent operation, even in the most demanding production environments. -
Page 16: Crewcom Devices
learning curve with high functionality, and its ease of use is consistent across all frequency bands, types of users, and applications. CrewCom Devices The following is a list of available CrewCom devices. For more information on each of these products and their configuration capabilities, visit the specific device's overview pages linked below. -
Page 17: Crewware
CrewWare CrewCom includes CrewWare, companion desktop software, to simplify the process of optimizing your CrewCom wireless system. CrewWare is used for monitoring and managing CrewCom wireless intercom systems. The software enables the user to create a CrewCom Configuration File offline and then load the settings to your system from a portable USB drive or from a connected computer. -
Page 18: Crewcom Configuration File (Ccf)
CrewCom Configuration File (CCF) The CrewCom system operates using a CrewCom Configuration File (CCF) to coordinate the processes and data that make up the system’s operation. A default CCF is available for your CrewCom system out-of-the-box to provide your initial settings. You can use CrewWare to customize your configuration to meet your specific needs beyond the default settings. -
Page 19: Conferences
The active CCF is also named in CrewWare above the System Diagram left-hand panel. Figure 2 CCF Name in CrewWare Conferences A CrewCom Conference is an administrator-defined grouping of audio entities (inputs such as Radio Packs, wired intercom ports, etc.). Conferences are then created dynamically by mixing one or more audio entities and routing them to Conference subscribers accordingly. - Page 20 User Settings – A user setting is one that is classified as being adjustable by the Radio Pack user and is limited to local device settings that do not alter the CrewCom Configuration File. The Profile can be used to determine these settings, but they can also be customized directly from a Radio Pack (after a Profile is loaded), via the Control Unit's menu, or via CrewWare.
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Page 21: Power Over Crewnet
Fiber (Optical) Ports - For a fiber CrewNet port, a Single Mode Fiber cable (duplex LC connector) will be required (up to 32,800 ft. (10,000 m) in length). Any CrewCom device connected to CrewNet via fiber port must receive power via a Pliant 48VDC power supply (PPS-48V-02 included with Hub; sold separately with all other devices). - Page 22 Fiber connections will not transfer power to a CrewCom device. For CrewNet-compatible devices using fiber connectivity, local power must be supplied to that device using a Pliant 48VDC power supply (PPS-48V-02 included with Hubs, sold separately for all other devices). Once local power is supplied to the device, downstream devices may receive power via PoC (subject to limitations, depending on the line lengths and the number and configuration of those connected devices.)
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Page 23: Product Overview
CHAPTER 3 PRODUCT OVERVIEW This chapter consists of the following sections: Copper Hub Fiber Hub Product Overview - 17... -
Page 24: Hub
The CrewCom Hub operates on CrewNet and allows a variety of CrewCom devices to be interconnected. The Hub consists of CrewNet ports that enable users to add more CrewCom devices, such as Radio Transceivers, in order to extend the connection of their CrewCom system. The Hub is a 1RU half-rack-mount capable device. -
Page 25: Copper Hub
Copper Hub The Copper Hub (CHB-8C) has eight ports for copper connections and one fiber-optic port. Port 8 is an “either/or” connection. The eighth copper port and the fiber port cannot operate simultaneously; the user must choose one or the other. - Page 26 D. ERROR LED: Device error status indicator. This LED function is currently not available. See "Hub LEDs" on page 32 for more LED information. E. External (Local) Power (EXT PWR) LED: Indicates that external (local) power is being provided via a Pliant 48VDC Power Supply. See "Hub LEDs" on page 32 for more LED information.
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Page 27: Fiber Hub
Fiber Hub The Fiber Hub (CHB-8F) functions identically to the Copper Hub, except it has eight ports for fiber optic connections and one copper port. Port 1 is an “either/or” connection, and use of Port 1 is required for downstream operation of ports 2–8. The first fiber port and the copper port cannot operate simultaneously;... - Page 28 Hub is locally powered, any device connected to a Fiber Hub will require its own local power supply. To ensure best performance, especially with larger CrewCom configurations and longer cable lengths, Pliant recommends utilizing the supplied 48VDC power supply to locally power each Hub.
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Page 29: Setup And Installation
CHAPTER 4 SETUP AND INSTALLATION This chapter consists of the following sections: Determine if you have a CCF. Position Devices How to Install Hubs Connect to CrewNet How to Connect CrewNet to Hubs Hub Layers Power On the System How to Power On and Configure the System Name a Device Setup and Installation - 23... -
Page 30: Determine If You Have A Ccf
(If you have no configuration documentation or printed system diagram, contact the person who provided your CrewCom system for assistance or contact Pliant Customer Support.) If your CU has not been pre-configured with a CCF (and if you do not have a saved CCF on a USB drive to load to your CU), you will need to install CrewCom’s software application, CrewWare, to create one. -
Page 31: Position Devices
Position Devices After you plan your coverage area and determine if you have a CCF, you can begin positioning your Control Units (CUs), Radio Transceivers (RTs), and Hub(s) . How to Install Hubs Determine a location for your Hub. If rack-mounting, secure the Hub using its rack-mounting hardware. Hubs can be mounted either single or two side by side. -
Page 32: Connect To Crewnet
Connect your CrewCom system's devices via their available CrewNet RJ-45 Copper or duplex LC Fiber ports. Important! Device port connections must match your CCF's system diagram in order to operate. Pliant recommends making all cable connections from the CU to other CrewCom devices prior to powering on the system. -
Page 33: Hub Layers
Hub Layers Any additional Hub cascaded from a previous Hub is considered a new Hub layer. Cascading can be direct from a previous Hub or through another CrewNet device. (See a diagram of some possible Hub configurations below.) A helpful way of determining Hub layers is to count how many Hubs you pass through to reach the Master CU, including the starting Hub. -
Page 34: Power On The System
Power On the System Once all desired CrewNet connections are made, power ON the CU to initiate system startup. How to Power On and Configure the System 1. If using CrewCom Hubs, verify that they are utilizing the appropriate supplied 48V local power supply. 2. -
Page 35: Name A Device
Name a Device CrewCom devices can be given a 16-character long name and an 8-character short name for display in the various CrewWare menus and diagrams. Note: This is a different procedure than editing the RP Profile's name. (See the CrewWare Manual and/or the "How to Edit a Profile"... -
Page 36: Operation
CHAPTER 5 OPERATION This chapter consists of the following sections: Add More CrewCom Devices Hub LEDs Operation - 30... -
Page 37: Add More Crewcom Devices
Add More CrewCom Devices If you need to add additional CrewCom devices (e.g., a Hub, RT, or additional Control Units) after you’ve applied your CrewCom Configuration File, you'll need to do the following: 1. Add the device(s) to your system diagram in CrewWare, then save the Configuration File change and apply the new Configuration File to your system. -
Page 38: Hub Leds
Hub LEDs Each LED on the Front and Rear of the Hub display identical connection and power status information, allowing the user to monitor the device easily from both a free-standing or rack mount configuration. Hub LED Descriptions Connection/LED Description This LED function is currently not available. -
Page 39: Product Specifications
CHAPTER 6 PRODUCT SPECIFICATIONS This chapter consists of the following sections: Hub Specifications Product Specifications - 33... -
Page 40: Hub Specifications
6,562 ft. (2,000 m) RoHS *Notice About Specifications: While Pliant makes every attempt to maintain the accuracy of the information contained in this manual, this information is subject to change without notice, and published device/system functions and features are subject to firmware version. . Please check our website for the latest system specifications and certifications. -
Page 41: Product Support
CHAPTER 7 PRODUCT SUPPORT This chapter consists of the following sections: Product Support Returning Equipment for Repair or Maintenance Product Support - 35... -
Page 42: Product Support
All shipments of Pliant products should be made via UPS, or the best available shipper, prepaid and insured. The equipment should be shipped in the original packing carton; if that is not available, use any suitable container that is rigid and of adequate size to surround the equipment with at least four inches of shock-absorbing material. -
Page 43: System Maintenance And Storage
CHAPTER 8 SYSTEM MAINTENANCE AND STORAGE This chapter consists of the following sections: System Maintenance and Storage Cleaning Temperature and Humidity System Maintenance and Storage - 37... -
Page 44: System Maintenance And Storage
All electronic devices can be susceptible to particulate contamination. If yours are exposed to an extremely dusty environment, contact Pliant’s Customer Service for internal cleaning. Temperature and Humidity CrewCom components are designed to be very durable and can tolerate a wide range of environmental conditions;... -
Page 45: License And Compliance Information
CHAPTER 9 LICENSE AND COMPLIANCE INFORMATION This chapter consists of the following sections: License Information License and Compliance Information - 39... -
Page 46: License Information
License Information Warning: Changes or modifications to this device not expressly approved by Pliant could void the user’s authority to operate the equipment. 1. FCC Notices A. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. -
Page 47: Warranty Information
CHAPTER 10 WARRANTY INFORMATION This chapter consists of the following sections: Warranty Information Limited Warranty Parts Limited Warranty Warranty Information - 41... -
Page 48: Warranty Information
First year of warranty included with purchase. Second year of warranty for main models (CRP, CCU, CHB, CRT) requires product registration on the Pliant web site. Register your product here: http://plianttechnologies.com/customer/account/login/ Tempest professional products carry a two-year product warranty. -
Page 49: Parts Limited Warranty
120 days from the date of sale to the end user. This warranty does not cover any defect, malfunction, or failure caused by circumstances beyond the control of Pliant Technologies, LLC, including but not limited to negligent operation, abuse, accident, failure to follow instructions in the Operating Manual, defective or improper associated equipment, attempts at modification and/or repair not authorized by Pliant Technologies, LLC, and shipping damage.
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