Hisense MSD6586 Service Manual
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Hisense MSD6586 Service Manual

Hisense MSD6586 Service Manual

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LCD Television
Chassis： MSD6586 (Hisense develop)
Version: V 1.01
Hisense Electric Co.，Ltd.
November 24, 2017

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Summary of Contents for Hisense MSD6586

  • Page 1 LCD Television Service Manual Chassis： MSD6586 (Hisense develop) Version: V 1.01 Hisense Electric Co.，Ltd. November 24, 2017...
  • Page 2 REVISION HISTORY Version Revise content Reviser Date V1.00 First issued 2017-07-21 V1.01 Add 7918、7921 board 2017-11-24 section - 2 -...
  • Page 3 Contents Contents ..................................- 3 -  Service Manual ................................- 4 -  1. Precautions and notices ............................. - 4 -  1.1 Warning ..............................- 5 -  1.2 Notes ............................... - 7 -  2. TV boards: ..............................- 10 -  2.1 Main board layout ..........................- 10 -  2.2 TV boards part list ..........................
  • Page 4 USE OF NON-AUTHORIZED PARTS WILL VOID THE MANUFACTURE'S WARRANTY Proper service and repair is important to the safe, reliable operation of all Hisense Equipment. The service procedures recommended by Hisense and described in this Service Guide are effective methods of performing service operations. Some of these service operations require the use of tools specially designed for the purpose.
  • Page 5 Ref. No. in the parts list. Use of non-manufacturer's recommended parts may create shock, fire, or other hazards. Under no circumstances should the original design be modified or altered without written permission from RCA. Hisense Eassumes no liability, express or implied, arising out of any unauthorized modification of design.
  • Page 6 1.1.4 When replacement parts are required, be sure to use replacement parts specified by the manufacturer or have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock, or other hazards and will void the manufacturer's warranty.
  • Page 7 (3) If a foreign substance (such as water, metal, or liquid) gets inside the panel module, immediately turn off the power. Continuing to use the product may cause fire or electric shock. (4) If the product emits smoke, and abnormal smell, or makes an abnormal sound, immediately turn off the power.
  • Page 8 • At all times other than when adjusting and checking the product, be sure to turn OFF the POWER Button and disconnect the power cable from the power source of the TV during servicing. • To prevent electric shock and breakage of PC board, start the servicing work at least 30 seconds after the main power has been turned off.
  • Page 9 problems resulting from scratches on the parts, the deformation of parts, and short-circuits due to residual electric charge. • Perform a safety check when servicing is completed. Verify that the peripherals of the serviced points have not undergone any deterioration during servicing. Also verify that the screws, parts and cables removed for servicing purposes have all been returned to their proper locations in accordance with the original setup.
  • Page 10 2. TV boards: 2.1 Main board layout 2.1.1 The top of main board (RSAG7.820.7000/ROH) MSD6586PGE - 10 -...
  • Page 11 Position Description XS10 PCMCIA TUNER (ANT/Cable) HDMI1(4K@ 60Hz) ARC HDMI2(4K@ 60Hz) XS15 HDMI3(4K@ 60Hz) Audio out XS11 USB1 XS12 USB2 Digital audio out XS3/XS5 AV in/Component in Service port IR/KEY/WIFI/LED XP15 Speaker Main power input Local dimming - 11 -...
  • Page 12 2.1.2 Terminals configure Configure as following HDMI*3, USB*2 , MSD6586PGET - 12 -...
  • Page 13 2.1.2 The top of main board (RSAG7.820.7918/ROH) MSD6586PGET - 13 -...
  • Page 14 Board 7918 terminals & socket description Position Description RF terminal XS10 PCMCIA Service HDMI1(4K@ 60Hz) ARC HDMI2(4K@ 60Hz) SPDIF XS11 USB1 XS15 HDMI3(4K@ 60Hz) AV input XP15 IR/KEY/WIFI/LED Speaker XP13 ISP output-L XP14 ISP output-R Main power connector input Round N33 PMU-IC TCON part on the board XS12 USB2 - 14 -...
  • Page 15 The top of main board (RSAG7.820.7921/ROH) No components MSD6586PGE But Unit 7921 board use Unit 7918 board XP3 to transfer vbyone XP13 &XP14 to transfer signal to Panel signal to Panel - 15 -...
  • Page 16 2.2 TV boards part list Main board Boards function difference For Series Main chassis type  suitable for MSD6586PGE 1. Lateral terminal and vertical terminal. HE50N3050UWTS. 2. TCON part not on the board. 3. Support HEVC 60Hz decoding, support HDMI RSAG7.820.7000\ROH 2.0/HDCP 2.2.
  • Page 17 3. Factory/Service OSD Menu and Adjustment 3.1 Remote Control - 17 -...
  • Page 18 3.2 How to enter the Factory OSD Menu . With user’s RC 1. Power TV on 2. Press button on the RC then call up “Menu” option. 3. Move “ ” “ ” and “ok “button on RC to select Settings ->Sound-> Advanced setting ->...
  • Page 19 Figures as following: Select Settings ->Sound Next Select Sound-> Advanced setting -> Balance - 19 -...
  • Page 20 Input “1969” in sequence. Next： Balance interface Input finger“1->9->6->9” in sequence with remote control. 3.3 Factory OSD Menu Factory OSD menu list: if you want to learn more about TV, you’d better read it but would not adjust the value please. The Factory menu may be have difference for diverse market and customer.
  • Page 21 White Balance: Different source has different WB values. Before adjusting, please change to desired source. - 21 -...
  • Page 22 Options: Soft Version: - 22 -...
  • Page 23 Write keys: Note: Check whether the Key information under the current Version is OK, if appears “NG” or such as following red surround irregular information then need rewrite the key. - 23 -...
  • Page 24 Factory menu Description Remark White Balance data adjusting, different source has different WB values. Before adjusting, White Balance please change to desired source. channel init TV Produce signal preset, during the factory produce using. Option Items can choose Clear all initial the TV，EEPROM reset current software version information Soft version...
  • Page 25 Channel init huangdao old Qing Dao TV Produce signal preset, during the factory produce using. huangdao new …… - 25 -...
  • Page 26 ToFAC "M" used in factory product. Option "U" used in user state. LNB power 13/14;18/19;Power off Region North America country Country choose Logo Customer logo choose Language Language choose power mode Power on /standby can choose VCOM UART On/off (when choose "on" then can serial port connect with Tool successfully) PQ COM On/off...
  • Page 27 a. Select the item “Option”--“Clear all” in Factory mode. b. Press VOL+ button to clear the EEPROM data. c. Close the OSD menu after 5 seconds. d. Restart the TV. e Also the Keys information must been checked, if appear “NG”, then must rewrite key code. 4.
  • Page 28 Firgure-1: Loading data Firgure-1 Firgure-2 : Upgrading software Firgure-2 Firgure-3 : Software upgrade complete,TV automatically reboot. Firgure-3 - 28 -...
  • Page 29 ID code 、 decipher& burn the Mboot program the EMMC flash first. then USB disk to upgrade the “ ”file. usb_HU55N3050UW.bin Hardware connecting Connect the unit to your pc with Hisense USB-serial port cable. USB port connects to your PC and earphone port to TV’s CN7(earphone hole). As following. USB Connect to the Earphone port Connect to...
  • Page 30 4.2.1 Open the UART serial option UAR serial choose “on “ Menu: Factory-->Options–>UART–>on If finish the updating and data adjust UART serial, UART choose “off “ - 30 -...
  • Page 31 4.2.2 Mstar USB-serial driver If First use Mstar bebug Tool, you have to install drive software for bebug board. If your PC is Windows XP system: First install FTCUNIN.EXE of FTC100103(MSTAR) rar file in your PC. This is a drive software of Mstar Another: If your PC is Win7 system, you will have to install CDM20802_Setup_WIN7 rar file，...
  • Page 32 4.2.4 Mstar Tool upgrading Mstar Tool upgrading includes two states: one is TV board has had Mboot software,the other is TV board have no Mboot software. TV board has had Mboot software: If TV board has had mboot software already, now need update a new one. It is important to stop serial port at first.
  • Page 33 How to get the Device ID password? ● Connect the board with PC via to Hisense debug tool, With MSTVTool4.163 , run MSTV_Tool.exe ● Ensure “ ” button connected correctly, then click "Show DeviceID"button，you will get 12 bit device ID.
  • Page 34 Method 2 Store the Device ID When click "Show DeviceID"button，you can get 12 bit device ID. Next click “OK” button to copy; Open the “Password.txt” file in the same direction of “MSTV_Tool.exe”to stick the Device ID. - 34 -...
  • Page 35 Password .txt file ● Send the device ID to the IC developer ， MSTAR max-sc lv( 吕 思 成 )max-sc.lv@mstarsemi.com securitysecurity@mstarsemi.com Waiting for the feedback of ID password. Deciphering 3、 Receive the Device ID password ,copy it into the password.txt ,as following. password DeviceID Click “...
  • Page 36 Now Deciphering has finished, Don’t restart the TV . 3) Burn the mboot software with ISP_Tool_4.9.5. Click “Auto” and Type select “ eMMC”, drawing “ ” in front of “program /Exit ISP/Read file” - 36 -...
  • Page 37 Click“Read”and load following four burning files. - 37 -...
  • Page 38 Respectively graphic as following: Click “Config” button, “I2C speed setting”choose around 30 ,roughly speed around 200KHz, roughly speed not high otherwise can cause updating abnormality. - 38 -...
  • Page 39 Return to “Auto ”, click “Connect” button. about 10 seconds,when connect status appear “success” Then click button to go on. Waiting for about 6 minutes, a green “PASS” appears on the screen, indicating upgrading successfully. - 39 -...
  • Page 40 TV board have no mboot software: Run SecureCRT , AC power on the TV.if nothing appears on screen then can indicates that the TV no Mboot software, next close the SecureCRT window directly. 4.2.5 USB upgrading Copy the main software “usb_HU55N3050UW.bin” to the USB root Disk, ensure there are no other “*.bin”...
  • Page 41 4.2.9 Common error 1、 Reading Device ID have different ID codes.  Check the SecureCRT window whether close. 2、When input key, appear” Input format Error”  Check Mstv_tool --open debugport -- “3rd generation” whether selected . 3、ISP_Tool connected failure  Close the SecureCRT, check whether “ ” in front of “UseSWI2C” of “Config” . 4、...
  • Page 42 5. Trouble shooting 5.1 Troubleshooting for Remote Control Remote control does not work Try new batteries Replace battery Replace RC Replace remote control Check IR receiver Change Led & IR board Replace Led & IR BD Change Led & IR cable Replace Led &...
  • Page 43 5.2 Troubleshooting for Function Key Buttons does not work Check solder connections and see if Check switches it h Replace Key BD Check key board Check Key BD cable Change Replace main board - 43 -...
  • Page 44 Work Replace Main Replace Main BD Power on Replace Panel (to contact Hisense tech support.) Replace Power BD Notice: MSD6586 Europe market： TV work normally indication led is no light. TV standby indication led is red. - 44 -...
  • Page 45 5.4 Troubleshooting for Audio No sound Reconnect Check connecter Replace speaker wire Check speaker wire Replace speaker set Check speaker set Replace main board Power Supply Board - 45 -...
  • Page 46 5.5 Troubleshooting for TV/VGA/HDMI input No picture on the screen Check Signal Source Make sure signal source is available Reconnect Check connect Replace cable Check cable Replace main board - 46 -...
  • Page 47 5.6 Troubleshooting for YPbPr input No picture on the screen Check Source work or not Check Source Device Reconnect Check connect Check Wires (Green Blue, Red) Replace wires Replace main board - 47 -...
  • Page 48 5.7 Troubleshooting for Video input No picture on the screen Check Source work or not Check Signal Source Reconnect Check connect Replace Cable/Wires Check Cable/ Wires Replace main board - 48 -...
  • Page 49 6. Signals Block Diagram & power assign & schematic diagram - 49 -...
  • Page 50 AD1117 AD1117 572mA 544mA 204mA 如果整机待机功率无法满足需要增加MOS。 124(SOC)+80(NAND) 190(SOC)+150(eMMC)+204(1.8V) DRV632 峰值电流，正常工作300mA以下。 25mA EEPROM DC/DC 24LC128 Title Title Title MSD6586 MSD6586 MSD6586 Size Size Size Document Number Document Number Document Number Power Tree Power Tree Power Tree Ver.B Ver.B Ver.B Date: Date:...
  • Page 51 DDR3#1 DDR3#2 eMMC CVBS IN Optional SPDIF Audio in 8Gb DDR built-in NTP8212 Speaker Ypbpr IN DRV632 Headphone HDMI2.0 (ARC) MSD6586 HDMI2.0 HDMI2.0 FFC connector 4K Panel USB2.0 51pin Optional FFC connector 4K Panel USB2.0 60pin*2 Tcon less RJ45 MXL661...
  • Page 52 Idc2 = 4.2A C905 R936 C466 C467 C465 10p/50V 44.2k 100n/25V 10u/25V 10u/25V R969 Title Title Title MSD6586 MSD6586 MSD6586 24.9k MP1658GTF Size Size Size Document Number Document Number Document Number System power System power System power Vin = 4.5-16V 8.2k...
  • Page 53 PAD_PWM_PM} LED1 Value Description 33p/50V BAV99LT1 4'b1010 ARM boot from ROM; outer storage is eMMC 4'b1011 ARM boot from ROM; outer storage is NAND Macan_23x23_2L_DM_4 MSD6586 MSD6586 MSD6586 Title Title Title Size Size Size Document Number Document Number Document Number...
  • Page 54 Standby Power 3.3V CORE Power MSD6586 Power +3.3V_Standby VCC3.3VA +1.10V_VDDC 2.2u/10V 2.2u/10V/NC 100n/16V 100n/16V 100n/16V 100n/16V 100n/16V VDDC VDDC C100 C101 C102 C103 VDDC VDDC VDDC VDDC VDDC 22u/6.3V 22u/6.3V/NC 10u/10V 10u/10V/NC 2.2u/10V 2.2u/10V/NC 100n/16V 100n/16V 100n/16V 100n/16V 100n/16V 100n/16V...
  • Page 55 C199 C200 100n/16V 100n/16V 100n/16V 100n/16V 100n/16V 100n/16V 100n/16V 100n/16V 100n/16V 100n/16V 100n/16V 100n/16V H5TQ4G63CFR-RDC Title Title Title MSD6586 MSD6586 MSD6586 Size Size Size Document Number Document Number Document Number DRAM DRAM DRAM Ver.B Ver.B Ver.B Custom Custom Custom Date:...
  • Page 56 NC_96 NC_44 NC_97 NC_45 NC_98 NC_46 NC_99 NC_47 NC_100 NC_48 NC_101 NC_49 NC_102 Title Title Title NC_50 NC_103 MSD6586 MSD6586 MSD6586 NC_51 NC_104 NC_52 NC_105 Size Size Size Document Number Document Number Document Number EMMC EMMC EMMC Ver.B Ver.B Ver.B...
  • Page 57 C258 C257 100k/NC 1n/50V 1n/50V HX1.25-20P-W -K HX1.25-4P-W-K/NC LCQR-C191/NC 电容放在靠近插座一端。 Title Title Title MSD6586 MSD6586 MSD6586 Size Size Size Document Number Document Number Document Number VBY1 & IR & KEY VBY1 & IR & KEY VBY1 & IR & KEY Ver.B...
  • Page 58 C262 R287 SPDIF_OUT SPDIF 100R 100n/16V R288 C264 33p/50V Title Title Title MSD6586 MSD6586 MSD6586 Size Size Size Document Number Document Number Document Number Video & Net & Spdif Video & Net & Spdif Video & Net & Spdif Ver.B Ver.B...
  • Page 59 HDMI2-Detect HDMI1-DETECT HDMI2-DETECT HDMI3-DETECT V33 2N7002K/NC R378 R361 R362 R363 HDMI-CEC 68R/NC 68R/NC 68R/NC 100R R379 Title Title Title MSD6586 MSD6586 MSD6586 Size Size Size Document Number Document Number Document Number HDMI HDMI HDMI Ver.B Ver.B Ver.B Date: Date: Date:...
  • Page 60 R705 1N5819HW SPD84201C-2/TR/NC DISEQC I60=487mA TONE 100n/25V 220n/50V 10n/50V R706 C706 C707 22p/50V 22p/50V 4.7k Title Title Title MSD6586 MSD6586 MSD6586 Size Size Size Document Number Document Number Document Number Tuner Tuner Tuner Ver.B Ver.B Ver.B Date: Date: Date: Tuesday, May 09, 2017...
  • Page 61 C373 10p/50V/NC 10p/50V/NC 10p/50V/NC 10p/50V/NC VD19 ESDA6V8UL VD18 ESDA6V8UL USB POWER 5V_USB 5V_USB2.0 SMD1206P150TFT Title Title Title MSD6586 MSD6586 MSD6586 Size Size Size Document Number Document Number Document Number Ver.B Ver.B Ver.B Date: Date: Date: Tuesday, May 09, 2017 Tuesday, May 09, 2017...
  • Page 62 HPDET 100n/16V 2.2u/10V DRV632 HPDET HP_LOUT1 C431 R944 MMBT3904LT1 1u/10V 4.7k RV15 C432 100n/16V AVLC18S02015/NC Title Title Title MSD6586 MSD6586 MSD6586 Size Size Size Document Number Document Number Document Number Audio Audio Audio Ver.B Ver.B Ver.B Custom Custom Custom Date:...
  • Page 63 PCM_D4 D4_CI R515 100u/16V/NC 100n/16V PCM_D5 D5_CI 100k R516 PCM_D6 D6_CI R517 PCM_D7 D7_CI R518 Title Title Title MSD6586 MSD6586 MSD6586 Size Size Size Document Number Document Number Document Number PCMCIA PCMCIA PCMCIA Ver.B Ver.B Ver.B Date: Date: Date: Tuesday, May 09, 2017...
  • Page 64 4.7k/NC G_SDA VSSQ VSSQ DVDD33 VSSG VSSG R172 NWR-302 R595 NWR_302 NWR_302 MMBT3904LT1 4.7k Title Title Title MSD6586 MSD6586 MSD6586 R170 47k/NC Size Size Size Document Number Document Number Document Number Ver.B Ver.B Ver.B Date: Date: Date: Thursday, May 11, 2017...
  • Page 65 R871 C677 C676 R874 R875 BANK SEL 1u/25V 100n/25V DVDD33 3.3k 3.3k/NC R872 R845 3.3k/NC DVDD33 Title Title Title MSD6586 MSD6586 MSD6586 Size Size Size Document Number Document Number Document Number gamma-G1632 gamma-G1632 gamma-G1632 Ver.B Ver.B Ver.B Date: Date: Date:...
  • Page 66 HC_1 HC_B1 ST_1 ST_F1 LC_1 LC_F1 LC_2 LC_F2 ST_1 ST_B1 LC_1 LC_B1 LC_2 LC_B2 Title Title Title MSD6586 MSD6586 MSD6586 Size Size Size Document Number Document Number Document Number Level Shift-s302.21 Level Shift-s302.21 Level Shift-s302.21 Ver.B Ver.B Ver.B Date: Date:...

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