TROUBLE SHOOTING
Symptoms
Water tastes strange.
The filtration amount
has reduced
suddenly.
Water does not
dispense.
Cold water, hot water
or ambient water does
not dispense.
20
Possible Causes & Solution
Have you left the appliance for a long period of time without using
it?
• The taste of old water may change due to bacterial growth. Use the
appliance empty the water tank into the appliance using provided drain
hose.
Has it been a long time since you installed and replaced the filter?
• If an expired filter is used, the filtration performance may decline. It is
recommended to replace the filter according to the filter replacement
period.
Is it time to replace the filter?
• Make a request for a filter replacement.
Is the water supply valve closed?
• Open the water supply valve.
Did you miss the filter replacement period?
• Make a request for a filter replacement.
Is the water supply valve closed?
• Open the water supply valve.
Is the power plug unplugged from the outlet?
• Plug the power plug in the outlet correctly.
Does water not dispense when you press the discharge button?
• Contact your distributor, supplier or dealer.
Did you turn off the relevant function?
• Turn on the relevant function.
Did you discharge a large amount of cold water?
• If you have discharged a lot of cold water so that there is little water in
the storage tank, cold water may not dispense. Wait a while until water
is filled inside the storage tank and then use. (Only applicable to models
with a storage tank)
• If you discharge a large amount of cold water at once, the temperature
of cold water inside the cold water tank will rise. Wait a while until water
becomes colder and then use. (Only applicable to models with a cooling
tank)
Did you discharge a lot of hot water?
• If you discharge a lot of hot water at once, the temperature of hot water
inside the hot water tank drops and tepid water may dispense. Wait a
while until hot water becomes hotter and then use. (Only applicable to
models with a hot water tank)
Did you discharge a lot of ambient water?
• If you have discharged a lot of filtered water (including ambient water)
so that there is little filtered water in the storage tank, filtered water may
not come out. Wait a while until water is filled inside the storage tank
and then use. (Only applicable to models with a storage tank)
EN