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If your phone line is down or interrupted, the console will beep and announce "Phone Line
Trouble" 1 Time Only. Note: No visual indication is displayed on the console. Trouble Shoo*ng
Guide - There are two LED on the console that provide the status of the unit based on the informa*on below.
LED LIGHTS
Help Button
Green LED ON Solid
Green LED ON Blinking
Red LED Blinking
Home Button
Green LED Solid
Cancel Button
No Light
Cancel Button & Help Button
LED Blinking
From
Connect Care
Important Notes
POWER ON-Normal Mode
When flashing green every 3 seconds, the console is
without AC power and running on back up battery.
The console announces "console power failure" One
time only
(Back up battery supplies power for up to 24 hours)
Check power connections to the console. If power is
connected the backup battery is recharging. This can
take 5 minutes to 1 hour to charge. Once charged the
LED will go Green. If the Green LED remains flashing
the battery will need to be replaced. A call to the
response center will be sent indicating a low battery.
Emergency call is in progress.
Normal Mode
You can press the home button to announce the
current time.
Normal Mode
When both the cancel button & Help button are
flashing simultaneously this is an indication that the
battery is running low.
Ensure there is power to the console and allow for 3-4
hours for the battery to recharge. Once it's recharged
fully the Cancel button and Help button will remain
solid.
Medical Alert Service
HOME UNIT STATUS
8.
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