General; Question 27: What Should I Do If My Tablet Or App Freezes; Question 28: How Do I Update My Tablet; Question 29: How Do I Reset My Tablet Back To Factory Defaults - unbranded UB-15MS10 Faq

General

Question 27: What should I do if my tablet or app freezes?

If your tablet freezes:

Press and hold the
customized settings are not affected.
If an app freezes:
1. Open the desktop.
2. Touch and hold
A menu opens.
3. Touch Task Manager.
4. Touch the app you want to close, then touch End task.

Question 28: How do I update my tablet?

1. Open Charms.
2. Open Charms, touch
3. Touch Update and recovery, then Windows update.
Note: If you don't see the option that you need, touch
4. Touch Check now, then Install.
Tips:
o
Touch Choose how updates get installed to view and change your update options.
o
You may need to restart your tablet after installing updates.

Question 29: How do I reset my tablet back to factory defaults?

1. Transfer your files to a flash drive or another computer. All your files will be deleted during the
reset.
2. Locate any product keys that you need for your apps, if needed.
3. Open Charms, touch
4. Touch Update and recovery, then Recovery.
Note: If you don't see the option that you need, touch
5. Under Remove everything and reinstall Windows, touch Get started.
Question 30: Where can I get more information about my Windows tablet and
warranty?

Go to www.unbrandedproducts.com
UB-15MS10 (if your tablet did not come with a keyboard) or UB-15MS10SA (if your tablet came
with a keyboard).

For helpful information about using Windows 8.1:
o
Go to www.microsoft.com.
o
Open Apps, then touch Help + Tips.
button for 10 seconds to turn off your tablet. Your stored data and
in the lower-left corner until the button is highlighted, then release your finger.
Settings, then Change PC settings.
Settings, then Change PC settings.
to find your User Guide and Warranty. Search for
to go back to the main menu.
to go back to the main menu.
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