Before Calling For Service - LG GL-22 Series Owner's Manual

BEFORE CALLING FOR SERVICE

Check for yourself
Type of Complaint
1. Refrigerator does
not work.
2. Refrigerator
attempts to start, but
does not operate.
3. Refrigerator contents
not cooling.
4. Formation of water
drops on exterior
of refrigerator.
5. Formation of droplets
on the underside of the
Chiller tray.
6. Smell and odour.
7. Difficulty in formation
of ice and ice-cream.
Probable Cause Remedy
–Thermostat switch Check that the thermostat knob is on'Normal' (No.4) position and not in off position.
in 'OFF' position.
– Power Supply Off. Check that the refrigerator main supply plug is connected to the wall socket and
that the supply is on. Check that the fuse is intact in the supply line.
– Low Voltage. Install a line-correcting transformer in the mains, or a Voltage Stabilizer.
– Defrosting over due Defrost the refrigerator.
– Restriction of cold Provide space in between the dishes. If the shelves are covered with cloth or
air circulation. polythene, remove it.
– Improper thermostat If the refrigerator is required to give a low temperature turn the thermostat knob
control selection. towards colder (No.7) position.
– Entry of hot air. Opening and closing of the door too often will result in hot air from outside rushing
into the refrigerator causing the temperature to go up. Reduce the frequency of
opening of the door
– Storing hot foods. Avoid storing hot foods in the refrigerator, cool them to room temperature before
placing them inside the refrigerator.
– High humidity during During the monsoon, when the humidity in the atmosphere reaches around 90%
monsoon season. water droplets may form around the sides of the refrigerator cabinet, especially the
top portion. This moisture should be wiped off periodically. Contact our serviceman
to check the door seal for proper and uniform contact with the cabinet.
– Hot and humid In hot and humid weather the moist air rushes inside whenever the refrigerator door
climate. is opened. This results in excess frosting on the Evaporator, and condensation on
the Chiller tray bottom. Avoid too frequent door openings.
– Improper covering Wrap and cover foodstuffs properly. Place caps on bottles and other liquid stores.
and wrapping of food. If the smell persists, defrost the refrigerator, remove all foodstuffs, clean the
refrigerator thoroughly and wipe it dry before restarting.
– Incorrect thermostat Set the thermostat on 'Colder' (No.7) position.
setting.
– Defrosting overdue. Excessive frost on the freezer, should be defrosted. Ensure that the container of
ice-cream or ice is in proper contact with the surface of the freezer. Do not use
bowls.
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