Troubleshooting - Aiwa AE-AUWC2S2U Instruction Manual

2 outlet wireless charging powerboard
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Using the USB ports and mains outlets
1. If you want to charge a device via charging cable, connect your
mobile devices to the USB output ports using the devices' USB
charging cables (not supplied).
Note: Maximum combined output from the USB ports is 3.5A.
2. If using the mains outlets, connect mains-powered devices to the
mains outlets as desired.
Warning: Do not exceed the total max. load 10A, 2400W.

TROUBLESHOOTING

1. Wireless charging doesn't work as expected
- Ensure the wireless charger is plugged in and mains power
turned on.
- Make sure the device you want to charge is capable of
being charged wirelessly.
- Make sure the device is centred on the wireless charger's soft
rubbery ring.
- If you mount your phone magnetically, ensure the metal
plate behind your phone is positioned away from the wireless
charging coils.
- Make sure that your phone case does not contain magnets.
- If the network signal is weak in your area, your device will be
constantly searching for a stronger signal. This consumes
battery power and could slow down the charging process.
2. USB charging is slow
The total output available from the USB ports is 3.5A. Charging
speed may be affected if you have connected devices that are
capable of drawing more than that.
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