VERITAS Flex 5150 Appliance Hardware Service Procedure

Replacing the storage disk drive

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Veritas Appliance
Hardware Service Procedure
Replacing the storage disk drive: Veritas 5150 Appliance
Document Number: 291
Version: 1.1 (02-Dec-2019)

Purpose

This document describes the process for replacing the storage disk drives in a Veritas appliance.

Affected Models

The instructions that are provided in this document pertain to the following Veritas appliance hardware:
5150 Appliance

Electrical Safety

The static discharged by human bodies can damage static-sensitive components on the boards.
When installing and maintaining the equipment, observe appropriate electrostatic safety precautions
to prevent personnel injuries or device damage.
When operating a device in an electrostatic sensitive area, you must take electrostatic-discharge
(ESD)-preventive measures. These include wearing ESD-preventive gloves, an ESD-preventive wrist
strap, and ESD-preventive clothes to avoid personnel injury or device damage.
To prevent damage to the device, pay attention to the following during operations:
Do not touch devices with bare hands because ESD from the human body may damage the
electrostatically sensitive elements on a board.
When dealing with the server or any of the internal components, wear an ESD-preventive wrist
strap, ESD-preventive gloves, and ESD-preventive suit.

About removing and replacing a faulty storage disk drive

This document describes how to remove and replace a faulty storage disk drive from the chassis in
a Veritas appliance.
Slots 4 through 7 are noted in the following figures.
1

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Summary of Contents for VERITAS Flex 5150 Appliance

  • Page 1 Document Number: 291 Version: 1.1 (02-Dec-2019) Purpose This document describes the process for replacing the storage disk drives in a Veritas appliance. Affected Models The instructions that are provided in this document pertain to the following Veritas appliance hardware: •...
  • Page 2 QRB # 291: Storage Disk Drive Replacement Note: Do not mix disk drive sizes. Replacement drives need to match the size of the drives they are replacing. This repair can be accomplished with the appliance installed in the rack. Requirements Verify that you have the following items: •...
  • Page 3 QRB # 291: Storage Disk Drive Replacement To locate the appliance with the faulty component • Verify the appliance serial number. The serial number is located on the rear panel of the appliance and begins with the letters VTAS. You can also find the serial number in the pull out tab on the front of the appliance. Locating and removing the faulty storage disk drive To locate and then remove the faulty storage disk drive Put on a grounded ESD-compliant wrist strap or take other ESD-preventive measures.
  • Page 4 Warning: Disconnecting the drive incorrectly can cause data loss or data corruption. Therefore, if the drive status LED is not solid amber, contact the Veritas Field Service Coordinators. Press the black button on the left side of the drive carrier to release the disk drive lever.
  • Page 5 QRB # 291: Storage Disk Drive Replacement Remove the replacement disk drive from the ESD-protective wrapper. On the front of the drive carrier, press the black button to release the lever. Pull the lever open completely. Slide the disk drive and its carrier completely into the slot. Close the lever and make sure that the disk drive cover is flush with the front panel.

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