Smart Cooker Faqs; Why Won’t The Lid Close?; Why Is The Red Floating Valve Stuck In The Popped-Up Position?; Why Is Steam Coming From The Rim Of The Lid During Pressure Cooking? - CHEF IQ SMART COOKER User Manual

SMART COOKER™ FAQS
Why won't the lid close?
The lid will not close if it's not in correct position or if the gasket (sealing ring) is not properly
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secured to the Smart Cooker™ lid. (See
placing the gasket back into the lid.) Check the gasket, then realign the lid.

Why is the red floating valve stuck in the popped-up position?

Occasionally trapped food particles can prevent the valve from lowering. Release the pressure
manually by pressing Release on the control panel. Then, once cooled, check the underside of
the lid for stuck-on food, and wipe clean with a damp cloth.

Why is steam coming from the rim of the lid during pressure cooking?

The gasket may have food stuck to it or be torn or damaged. Check that the gasket is
clean and in place, or if it needs to be replaced. If it is damaged, contact
Why is steam continuously coming out of the floating valve?
The pressure regulator knob may not be in the "Sealed" position. Ensure that the pressure
regulator knob is in the "Sealed" position and that the lid is fully closed. As pressure
builds, some steam will escape through the red f loating valve.
Why is the red floating valve not rising?
There is not enough water or liquid to build pressure. Add more water or liquid. As a
rule, use at least ½ cup of water when pressure cooking.
Why is the appliance's screen blank after plugging the appliance in?
The cord may not be fully attached to the unit. There may be a bad power connection, no
power, or the appliance's fuse may have blown. Try a different power outlet to determine
whether the outlet or appliance is causing the power issue. If the issue is the Smart
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Cooker™, unplug it and contact Support.
For more information about the Smart Cooker™ and chefiqlo,
visit Chefiq.com.
app for video instructions on correctly
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Support.
chefiqlo WARRANTY
All products are backed by a limited 1-year warranty.
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Service centers and retail stores do not have the right to alter or change the Terms
& Conditions of this warranty.
WHAT THE WARRANTY COVERS:
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products are warranted against defects in material and workmanship for a period
of 1 year from the date of purchase, when used in accordance with the
Guide. This warranty requires a proof of purchase made within the USA, Canada, or
Mexico*. If the product is damaged, does not work as it should, or is no longer available,
a replacement product of equal or lesser value will be sent at the discretion of
Support Team. We reserve sole discretion whether to require you to return the purchased
product to us prior to shipping you a replacement.
THIS WARRANTY DOES NOT COVER:
• Misuse:
Damage that occurs from neglectful or improper use of products; damage that occurs
as a result of usage with incompatible voltage. See Safety Instructions for information
on proper use.
• Poor Maintenance:
General lack of proper care. See Cleaning and Maintenance Instructions for information
on proper maintenance.
• Commercial Use:
Damage that occurs from commercial use.
• Altered Products:
Damage that occurs from alterations or modifications by any entity other than chefiqlo,
removal of rating label.
• Catastrophic Events:
Damage that occurs from fire, f loods, or natural disasters.
• Loss of Interest:
Claims of loss of interest or enjoyment.
*By connecting the chefiqlo
connection will serve as a proof of purchase. In such cases where there is no connection,
proof or purchase to include receipt, order confirmation, etc. at the discretion of the
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product to the chefiqlo app, the 1-year + 3 months warranty will activate. This
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User
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chefiqlo Support Team.