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Smartbox Touch Pad Manual

Lightweight communication device designed for easily portable touch access with a loud integrated speaker to make sure you are heard
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Summary of Contents for Smartbox Touch Pad

  • Page 1 Manual Created by...
  • Page 2 Touch Pad Manual (Version 2.0) English (UK) Copyright 2019 Smartbox Assistive Technology thinksmartbox.com...
  • Page 3 Touch Pad is a lightweight communication device designed for easily portable touch access with a loud integrated speaker to make sure you are heard.

  • Page 4: Table Of Contents

    Contents Getting started What is included with your Touch Pad Powering on your Touch Pad Device guide Charging your Touch Pad Charging the speaker Creating your user account Choosing your grid sets Introducing Grid Explorer Shutting down your Touch Pad...
  • Page 5 Getting help Smartbox support Updates Safety Touch Pad specification Usage Symbol explanation Safety notices Battery warnings Notes...

  • Page 6: What Is Included With Your Touch Pad

    What is included with your Touch Pad • Touch Pad communication aid • Manual • Care guide • Shoulder strap • Power lead with USB C • Optional magnetic charger • USB C to A adapter • Cleaning cloth • Carry bag Included software •...

  • Page 7: Powering On Your Touch Pad

    Powering on your Touch Pad Before switching on your Touch Pad for the first time, it is best to plug in the power lead and charge the battery fully. Press the power button to turn the device on. Power The device will boot into Windows, and Grid 3 will...

  • Page 8: Device Guide

    Device guide Volume up and down Power Front camera Handle Touch screen...
  • Page 9 Headphone port USB C Charging port Rear camera Speaker charging port Speaker power button Stand Speaker Strap rings...

  • Page 10: Charging Your Touch Pad

    Charging your Touch Pad To charge your Touch Pad, plug the power lead into the charging port on the left side of the device. It attaches magnetically to the port. A full charge will take up to 3 hours. Charging port...

  • Page 11: Charging The Speaker

    Charging the speaker The Touch Pad speaker charges separately from the device itself. To charge both the Touch Pad and the speaker at the same time use the provided charging lead with USB C. You can also use the magnetic adapter by attaching the connector to the speaker, and swapping the USB C cable for the cable provided with the magnetic charger.

  • Page 12: Creating Your User Account

    You can adjust the speed and pitch of each voice to suit your needs. Your Smartbox Account On the next screen you can create a free Smartbox Account. This enables you to use features such as remote editing and syncing between devices.

  • Page 13: Choosing Your Grid Sets

    Choosing your grid sets A grid set is like an app within Grid 3. Some grid sets may contain a complete symbol vocabulary for communication. Others may be designed for literate users to communicate as efficiently as possible. Grid sets are organized into categories. Choose Symbol communication for grid sets like Super Core, which are ideal for early AAC users and emerging literacy.

  • Page 14: Introducing Grid Explorer

    Introducing Grid Explorer Grid Explorer is your Grid 3 home screen. From here you can browse and arrange your grid sets, add new grid sets and access your settings. Tapping on a grid set will open it. To return to Grid Explorer, tap the menu then select Grid Explorer.
  • Page 15 Windows desktop Desktop Recycle bin Search Wi-fi and Taskbar internet Start menu Windows audio settings Notifications...

  • Page 16: Shutting Down Your Touch Pad

    Force shut down If you press and hold the power button for ten seconds, your Touch Pad will shut down. Please note that this is only recommended when the Touch Pad is non- responsive. Any unsaved work will be lost.

  • Page 17: Mounting Your Touch Pad

    You will need the supplied Allen key, mounting plate and the three screws. Remove the stickers covering the three screw holes. Use the supplied Allen key to remove the three screws located on the back of the your Touch Pad as shown below...
  • Page 18 Touch Pad to your wheelchair mount, floor stand or desk stand. As you attach the device to the stand, be sure to hold the Touch Pad securely until the head of the stand is firmly docked with the mounting plate.

  • Page 19: Attaching The Shoulder Strap

    First loop the clips to the case of the Touch Pad. Then you can attach the longer strap. The strap can be adjusted to a suitable length.

  • Page 20: Internet And Network Settings

    Internet and network settings Wi-Fi Your Touch Pad connects to the internet using Wi-Fi. This is accessible from your Windows taskbar. Tap the Wi- Fi icon to bring up the list of nearby wireless networks. Select your network and enter the network password if applicable.

  • Page 21: Bluetooth

    Start menu and go to Settings – Devices to see Windows Bluetooth features. Move the tab to On and your Touch Pad will start scanning for nearby Bluetooth devices. When connecting a new device via Bluetooth, you may need to type in a pairing code, depending on the Bluetooth device you are trying to pair.

  • Page 22: Touch Access

    Touch access The screen of your Touch Pad is fully touch accessible. You can access the touch screen settings in Grid 3 under Settings – Access – Touch. Here you select your highlighting preferences and can choose how you want to activate cells in Grid 3.

  • Page 23: Keyguards

    Attaching a keyguard Place the keyguard over the Touch Pad’s screen with the fixing side down. Push the keyguard firmly to the screen and the octopus backing will grip the screen.

  • Page 24: Other Access Options

    Other access options Switch and pointer access To connect a switch or pointing device to the Touch Pad you will need to either use a USB adapter (supplied) or connect the switch via Bluetooth. Further access settings can be found in the Grid 3 documentation.
  • Page 25 to issue your commands once the wake-up phrase has been activated. You can also choose to have a sound after the wake-up phrase has been activated, and once your selection has been made.

  • Page 26: Introducing Grid

    Introducing Grid 3 Grid 3 is installed and ready to use on your Touch Pad. This complete AAC software package is designed to help you communicate and connect with the world around you. Everything in Grid 3 can be tailored to suit you and how you want to access your Touch Pad.

  • Page 27: Adding Grid Sets

    Adding grid sets To add a grid set to your Grid Explorer (the home screen of Grid 3), tap the menu and select Add grid set. Explore the different categories to choose your grid sets. Each grid set has a description to help you find the right one for your needs.
  • Page 28 Online Grids Online Grids lets you share grid sets with others and download grid sets to your Touch Pad. Select Online Grids from the Add Grid set window and search or browse shared grids from Smartbox and other users.
  • Page 29 rows, columns, commands and more. You can get to edit mode by tapping Menu - Edit, or by pressing F11 on a connected keyboard.

  • Page 30: Grid 3 Accounts

    You can also use POP3/SMTP to connect to other email providers. Smartbox Account Your Smartbox account gives you access to Remote Editing, backs up your grid sets in Dropbox, and enables you to share your grid sets via Online Grids. Simply sign in with your email and password or create a new account from within Grid 3.
  • Page 31 Remote editors From the accounts window you can also list other Smartbox accounts that can remotely edit the grid sets for your device.

  • Page 32: Smartbox Support

    Online support The Smartbox team is here to help you make the most of your Touch Pad and Grid 3. You can raise a support ticket over email, use our online chat box or search our knowledge base of support articles.
  • Page 33 Touch Pad and Grid 3. thinksmartbox.com/knowledge-base Other support If your Touch Pad was supplied outside of the UK, please contact your local Smartbox Partner. You can find our list of partners at: thinksmartbox.com/partners...

  • Page 34: Updates

    Updates New features and updates are available for your device regularly. When you update your device and software, not only do your receive the latest features, you also receive important security fixes. We always recommend you keep your device up to date. Grid When your device is connected to the internet, Grid will look for any updates when it starts up.

  • Page 35: Touch Pad Specification

    Touch Pad specification Device Microsoft Surface Go Processor: Intel Pentium Gold 4415Y 1.60GHz RAM: Hard disk drive: 64GB Operating System: Windows 10 Pro Display: 10 inch 1800 x 1200 Access Touch screen Connectivity Wireless IEEE 802.11 a/b/g/n Bluetooth 4.1 USB C (USB C to A adapter supplied)

  • Page 36: Usage

    Usage Touch Pad is a communication aid designed for people with disabilities who cannot speak or have complex access needs. Model Number: ST10A Operating environment Temperature: 0 - 35°C Choking hazard If you choose to use the magnetic connector, note that it is detachable and could be a choking hazard.

  • Page 37: Symbol Explanation

    Symbol explanation Symbol Meaning Headphone port Charging port Conformity European symbol to declare conformity with EU legislation. Federal communications commission symbol to declare conformity with US legislation. Waste electrical and electronic equipment symbol to indicate you should dispose of this equipment in accordance with local regulations.

  • Page 38: Safety Notices

    Please consider these safety warnings to ensure safe operation of your Touch Pad. Application Touch Pad is a communication aid designed to assist and augment your quality of life. It has been designed and manufactured to be extremely robust and reliable, but it is possible to lose function due to power loss or other technical issues.
  • Page 39 Do not get water or liquids on the back of the device, especially in the ports or vents. Contact with user Do not touch the w of your Touch Pad with broken or burnt skin as this may aggravate wound. Power supply and batteries Your Touch Pad contains a rechargeable lithium ion battery.
  • Page 40 (194°F) as these conditions can cause the battery to malfunction, ignite or explode. Only charge your Touch Pad with the supplied power lead. Using unofficial power supplies may cause severe damage to your Touch Pad and cause fire. When your Touch Pad’s battery is depleted, and the device is not connected to a power source, the device will automatically shut down to avoid damaging the battery and hardware.
  • Page 41 Ensure that you shut down your device before storing or placing into a bag. If used in hot temperatures or direct sunlight, your Touch Pad may reach temperatures that can trigger an automatic shut down. This is a safety feature to prevent lasting damage to the device. If this occurs, please wait until your device has cooled before restarting.
  • Page 42 Touch Pad is not sterile. Do not operate with open wounds, or whilst undergoing invasive medical treatments. Touch Pad is supplied with a power lead and can be used with cabled accessories. These can present a strangulation hazard. Epilepsy warning Some people with photosensitive epilepsy are susceptible to seizures when exposed to certain lights or light patterns.
  • Page 43 Repairs and Maintenance Your Touch Pad is not a user serviceable device. If your device requires a repair, please contact your local dealer. EMC and Harsh Environments When the device is working with other equipment, there may be inference between device and connecting equipment.

  • Page 44: Battery Warnings

    Do not use any other battery with the equipment unless approved by Smartbox. Battery usage by children should be supervised. Keep the battery clean and dry.
  • Page 45 After extended periods of storage, it may be necessary to charge and discharge the battery several times to obtain maximum performance. Retain the original product literature for future reference. Only use the battery in the application for which it was intended. When possible, remove the battery from the equipment when not in use.

  • Page 46: Notes

    Notes...
  • Page 48 thinksmartbox.com ST-MAN-UK-E...

This manual is also suitable for:

St10a

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