• XE Validator Calibrations......................11 To calibrate the optics......................11 To calibrate the side scans....................11 VI. PARTS............................12 VII. ERROR CODES .......................... 13 • Troubleshooting ........................14 APPENDIX A ........................... 20 • XE Validator Dimensions ......................20 Document #101-0079 11/30/17...
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ABOUT THIS MANUAL This manual will enable the operator to complete basic maintenance, identify error codes, and perform basic troubleshooting. A diagram of the validator dimensions is provided to assist operators in customizing the validator to individual needs. There are no user serviceable parts inside the validator. Further technical assistance can be obtained by calling (800) 837-5561 or (419) 867-4858.
I. INTRODUCTION The XE VALIDATOR is an optical reading bill acceptor capable of validating one, five, ten or twenty dollar bills. The XE can also accept the patented Hamilton paper Tokenotes ® NOTE: Tokenotes can be interchanged between the HV-X, XE and ®...
Accept $20 Reject $20 When programming Tokenotes with the XE, all switches need to be set to the “ON” position. The switches ® should be turned “ON” from BOTTOM to TOP, starting with switch #10. When programming is complete, the switches should be turned “OFF” from TOP to BOTTOM, starting with switch #1.
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II. SWITCH SETTINGS Switch #5: Switch #5 selects which direction the validator will accept an inserted bill. If this switch is OFF, the validator will accept bills face up in either direction. If this switch is ON, the validator will only accept bills face up and the end with the black seal inserted first. Switch #6: Switch #6 selects how the validator signals the dispensing equipment after accepting a bill.
III. ELECTRICAL CONNECTIONS The electrical connections are made via a 9-pin connector located on the rear panel of the unit. The following diagram and chart have been included for custom installation. 9-PIN CONNECTOR EXTERNAL VIEW WIRE VIEW PIN # COLOR NAME Blue Enable...
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III. ELECTRICAL CONNECTIONS When used in serial communications mode, serial data and stacker control signals are found on the 9-pin connector of the display board. The following diagram and chart defines the available signals. Diagnostic Header Pin 1 Location with Smart Display Board PIN 1 PIN # COLOR...
IV. TESTING After installation, a short test may be performed to verify correct installation. For testing, be sure switch #1 is OFF. Be sure to test with a quantity of bills. TEST DESIRED RESULT Turn on unit Decimal point flashing Insert bill Payout proper change for each bill type Should this unit fail to operate accordingly, check for an error code and refer to the Troubleshooting...
4. Close the platen assembly and re-tighten the LATCH STUDS. Loose LATCH STUDS may cause false error codes. YEARLY The XE Validator should be serviced annually to maintain maximum performance. THIS WORK SHOULD ONLY BE DONE BY A TRAINED TECHNICIAN. Document #101-0079...
V. MAINTENANCE XE VALIDATOR CALIBRATIONS To calibrate the optics: 1. Power up the validator *Validator must be in its normal operating position 2. Turn all switches to the OFF position 3. Set switches #8 and #1 to the on position •...
VII. ERROR CODES The XE provides a diagnostic code for most problems. Upon any problem, the error code should be checked first. The display is only a single digit; therefore, to obtain the 2-digit error code, the first digit is displayed WITH THE DECIMAL POINT (5.) and the second digit is displayed WITHOUT THE DECIMAL POINT (3).
VII. ERROR CODES TROUBLESHOOTING The following troubleshooting guide is for Tokenote programming errors only. ® TROUBLESHOOTING FOR TOKENOTE PROGRAMMING ERRORS ® ERROR PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION • Tokenote is not stored into • Program Tokenote into ® ® Tokenote not found ®...
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VII. ERROR CODES TROUBLESHOOTING ► Always note the error code before attempting any service or before contacting the manufacturer The following troubleshooting guide is based on standard bill operation. A separate guide for troubleshooting Tokenote errors is on the previous page. ®...
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VII. ERROR CODES TROUBLESHOOTING FOR STANDARD BILL OPERATION (continued) ERROR PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION • Possible component failure • If this error continues to be Side sensors out of adjustment • Possible misalignment of displayed, return for service sensors •...
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VII. ERROR CODES TROUBLESHOOTING FOR STANDARD BILL OPERATION (continued) ERROR PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION • These errors can be displayed intermittently on bill rejects. This is a normal condition. • If you continuously get • Rejected bill these errors with total Low magnetics •...
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VII. ERROR CODES With the introduction of the XE Smart Validator capabilities there are five additional diagnostic lights. Their operation is defined below. VAL TXD VAL RXD STK RUN STK HOME STK DOWN VAL TXD – Validator Transmit LED This LED gives the status of the Validator transmit line.
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VII. ERROR CODES STACKER POSITION SINGLE STACKER SEPARATING STACKER Home LED = OFF Home LED = ON Home position Down LED = ON Down LED = OFF Between home and Home LED = ON Home LED = OFF down position Down LED = ON Down LED = OFF Home LED = ON...
APPENDIX A - XE VALIDATOR DIMENSIONS Document #101-0079 11/30/17...
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(1) year from the original shipping date. Hamilton Manufacturing Corp. further warrants if any part of said new equipment in Seller’s sole opinion, requires replacement or repair due to a defect in material or factory workmanship during said period, Seller will repair or replace said new equipment.
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7. Seller expressly disclaims any warranty for any losses due to bill manipulation or theft or loss of cash under any circumstances. 8. No person or entity other than a factory trained representative or Hamilton Manufacturing Corp. has performed or attempted to perform the subject repair or service.
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Hamilton Manufacturing Corp. 1026 Hamilton Drive, Holland, OH 43528 www.hamiltonmfg.com SALES CUSTOMER SERVICE PARTS P: (888) 723-4858 P: (800) 837-5561 P: (800) 837-5561 F: (419) 867-4850 F: (419) 867-4857 F: (419) 867-4867 E: sales@hamiltonmfg.com E: customerservice@hamiltonmfg.com E: parts@hamiltonmfg.com...
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