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Summary of Contents for Neptune Technology R450 Series
- Page 1 R450™ Data Collector Installation and Maintenance Guide...
- Page 3 R450™ Data Collector Installation and Maintenance Guide...
- Page 4 This manual is an unpublished work and contains the trade secrets and confidential information of Neptune Technology Group Inc., which are not to be divulged to third parties and may not be reproduced or transmitted in whole or part, in any form or by any means, electronic or mechanical for any purpose, without the express written permission of Neptune Technology Group Inc.
- Page 5 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Les changements ou modifications non expressément approuvés par la partie responsable de la conformité pourraient faire perdre à l’utilisateur son droit à utiliser cet équipement. Professional Installation In accordance with Section 15.203 of the FCC rules and regulations, the R450 Data Collector must be professionally installed by trained utility meter installers.
- Page 6 Important Safety Precautions Review the following precautionary measures prior to installation. Refer installation and service to qualified service personnel only. Important Safety Precautions - Review the following precautionary measures prior to installation. Connections to the AC mains must be performed by a licensed electrician.
- Page 7 Disposez des batteries usagées conformément aux instructions du fabricant. Double Pole / Neutral Fusing. Fusible bipolaire/neutre. R450™ Data Collector Installation and Neptune Technology Group Inc. Maintenance Guide 1600 Alabama Highway 229 Literature No. IM R450 Data Collector 05.2020 Tallassee, AL 36078 Part No.
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Page 9: Table Of Contents
Contents Chapter 1: Product Description General Product Overview Four Types of R450 DC Installations Determining How to Install the R450 DC Mounting Components Wall Mount R450 DC Stand Pole Installation Performance Issues with the R450 System Optimizing the Performance of a New System Maintaining the Performance of the R450 System R450 DC Kits GPRS Modem... - Page 10 Contents Seating the Pole Mounting the R450 DC to the Pole Attaching Cables for the R450 DC Attaching the RF 450 MHz Antenna Cable Connecting the Ground Wire Mounting the GPRS or Wi-Fi Antenna Weatherizing the Cable Connections Connecting AC Power to the R450 DC (120V AC) Connecting the AC-Power Wires Configuring the GPRS Modem Configuring the CDMA Modem...
- Page 11 Contents Connecting the Ethernet Cable Connecting the Cables to the R450 DC Chapter 4: I Uninterruptible Power Supply UPS Specifications Mechanical Specifications Regulatory Specifications Electrical Specifications Output Safety Checklists UPS Safety Checklists Battery Safety Checklist Unpacking and Inspection Checklist Save the Shipping Container Read This Manual The Novus Micro Secure Site Preparation Checklist...
- Page 12 Contents Installation and Powering On Finished Chapter 5: CDMA Modem Conversion Kit Installation Overview Tools Needed Parts Included Switching Modems Using the Conversion Kits GPRS/Ethernet Connection Serial Connection Serial to Ethernet Connection (Sierra Wireless Modems Model 775 and 875) Activating the CDMA Modem Accessing the Modem's Homepage Setting the Auto Connect Option Sprint Modem...
- Page 13 Contents Verifying CPU Board Power Verifying Radio Power Verifying Backhaul Modem Power Cal Amp LandCell Modem Verifying Backhaul Modem Connectivity Cal Amp LandCell Modem Ethernet Wi-Fi Modem Verifying Radio Functionality Using an MIU R450 DC is Syncing but Not Supplying MIU Data Initial Observations Transmitter Transmits but ALM Indicator Flashes Measuring the VSWR...
- Page 14 Contents Using the AEA 140-525 Antenna Analyzer Taking the Reading and Calculating VSWR General Installation Guidelines Unpacking RF Antenna Installation Kit Tools and Materials Installing the RF Antenna Locating the Site Mounting the RF 450 Antenna Attaching the RF 450 MHz Antenna Cable Weatherizing the Cable Connections Troubleshooting the RF Antenna Equipment Required...
- Page 15 Figures Figure 1 – R450 Data Collector Figure 2 – Site Selection Figure 3 – Wall-Mount Installation Figure 4 – Stand Installation Figure 5 – Pole Installation Figure 6 – R450 DC Figure 7 – R450 MHz Antenna P/N 12896-001 Figure 8 –...
- Page 16 Figures Figure 31 – Power-On R450 DC Figure 32 – Activating the MIU Figure 33 – Email Sent from R450 DC Figure 34 – Bottom Lock of Unit Figure 35 – Top Lock of Unit Figure 36 – R450 DC Mounted on Wall Figure 37 –...
- Page 17 Figures Figure 62 – Verizon Provisioning via OTASP Figure 63 – Verizon CDMA Connection Status after Provisioning Figure 64 – Verizon Cell Connection Tab Figure 65 – PPP Status Figure 66 – Ethernet Status LED Figure 67 – Radio LEDs on Front Panel Figure 68 –...
- Page 18 Tables This page intentionally left blank. R450 Data Collector Installation and Maintenance Guide...
- Page 19 Tables Table 1 – GPRS Modem Parts List 12799-000 Table 2 – Wi-Fi Modem Parts List 12799-200 Table 3 – Ethernet Parts List 12799-300 Table 4 – CDMA Modem Parts List - 12799-010 (Verizon), 12799-020 (Sprint) Table 5 – Recommended Tools and Materials Table 6 –...
- Page 20 Tables This page intentionally left blank. xviii R450 Data Collector Installation and Maintenance Guide...
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Page 21: Chapter 1: Product Description
Chapter 1: Product Description This chapter is designed to provide you with an introduction to the installation process. It explains the focus of the guide, the pre-installation personnel responsibilities, and general information on technical support. General Product Overview This section provides a general description of the R450™ Data Collector (R450 DC), Model 450C. -
Page 22: Four Types Of R450 Dc Installations
Chapter 1: Product Description The R450 DC utilizes frequencies in the 450-470 MHz licensed band. A Federal Communications Commission (FCC) license is required prior to installation of the system. Before you begin to install the R450 DC, it is important to become familiar with the unit and its components. -
Page 23: Determining How To Install The R450 Dc
Chapter 1: Product Description Determining How to Install the R450 DC Consider the following. WARNING: Do not mount the R450 DC, antenna mast, or antenna to a pole or similar structure carrying open electric light, power wires, or trolley wires over 250 volts. See NEC, Article 810. -
Page 24: Mounting Components
Chapter 1: Product Description Depending upon the availability of communications, GPRS, Wi-Fi, Ethernet, or CDMA modems can be used. Use with the selection checklist before installing the R450 DC. Mounting Components This section describes the various mounting components for the R450 DC. -
Page 25: R450 Dc Stand
Chapter 1: Product Description R450 DC Stand The R450 DC can be mounted on a stand. Refer to Figure 4 for how to mount the R450 DC on a stand. Figure 4 – Stand Installation Depending upon the availability of communications, GPRS, Wi-Fi, Ethernet, or CDMA modems can be used. -
Page 26: Performance Issues With The R450 System
Chapter 1: Product Description Performance Issues with the R450 System This section addresses situations where the system is functioning but the R450 DC or MIU communication is not performing as expected. This discussion covers two situations. The first is getting the newly installed system to perform per specification. - Page 27 Chapter 1: Product Description interference. Additionally, be sure that there are no potentially interfering signals around the frequencies used by the R450 DC, both transmit or receive. The overall noise level could potentially reduce the sensitivity of the R450 DC or MIU receivers. A recommended receiver is the Icom ICPCR1500 which includes a PC interface.
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Page 28: Maintaining The Performance Of The R450 System
Chapter 1: Product Description Maintaining the Performance of the R450 System The first major activity is to be sure that you have properly installed all the R450 MIUs so that the R450 System can reliably receive their transmissions. The troubleshooting section of this guide includes recommendations on how to verify that the R450 DC and antenna system are performing up to specification. -
Page 29: Wi-Fi Modem
Chapter 1: Product Description The GPRS modem requires a System Information Manager (SIM) card which must be ordered separately. To obtain a SIM card, contact your preferred GPRS service provider. Wi-Fi Modem The R450 DC is mounted on either a pole, wall, or a stand. The following list includes the parts needed for the R450 DC –... -
Page 30: Cdma Modem
Chapter 1: Product Description CDMA Modem The following list includes the parts needed for the R450 DC – CDMA modem kit. Table 4 – CDMA Modem Parts List - 12799-010 (Verizon), 12799-020 (Sprint) Part Number Description 12799-010 R450 DC (AC-power supply, CDMA modem - Verizon) 12799-020 450 C Assembly Accessories (reference Part #12799-200) 12564-002... -
Page 31: Chapter 2: General Installation Guidelines
Chapter 2: General Installation Guidelines This chapter describes the specifications for the R450 Data Collector (R450 DC), storage, unpacking instructions, preliminary tests, tools, materials, site selection, and installation of the R450 DC. R450 DC Specifications This section provides the specifications of the R450 DC. Electrical Specifications AC Power 120 AC, 1.0A, 60Hz... -
Page 32: Storage
Chapter 2: General Installation Guidelines Storage Upon receipt, inspect shipping containers for damage, and inspect the contents of any damaged cartons prior to storage. After the inspection is complete, store the cartons in a clean, dry environment. The temperature should remain between -40° and 185°F (-40°... -
Page 33: Tools And Materials
Chapter 2: General Installation Guidelines Tools and Materials Table 5 shows the recommended tools and materials you need to successfully install the R450 DC. Some items may not apply to your specific installation or the list may not contain all tools or materials depending on which installation method you use. -
Page 34: R450 Miu And Magnet
Chapter 2: General Installation Guidelines R450 MIU and Magnet If you have R450 MIUs already installed, you can use these to test if the R450 DC is receiving readings. However, it is recommended that you take an R450 MIU and Neptune magnet with you when you install the R450 DC. -
Page 35: Chapter 3: Installation Of The R450 Dc
Chapter 3: Installation of the R450 DC This chapter contains sections detailing the installation instructions for the following R450 Data Collector (R450 DC) installation options: "Mounting the R450 DC to the Pole" on the next page "Mounting the R450 DC to a Wall" on page 35 "Testing the Connections"... -
Page 36: Seating The Pole
Chapter 3: Installation of the R450 DC Seating the Pole When selecting the pole for the R450 DC, it should be a 2-inch round SCH40 galvanized steel pole. To seat the pole for the R450 DC, complete the following steps. 1. -
Page 37: Figure 10 - Assembling Strut Channels
Chapter 3: Installation of the R450 DC 1. Assemble the 16-inch strut channels to the back of the box as shown in Figure 10. Use the supplied 3/8-inch nuts and bolts with the seal washers on the inside of the box to seal from moisture. -
Page 38: Attaching Cables For The R450 Dc
Chapter 3: Installation of the R450 DC 7. Tighten the bolt on the strut clamp, as illustrated in Figure 13. Figure 13 – Tightening the Bolts of the Strut Clamps When replacing an R450 DC, always use new seal washers. Attaching Cables for the R450 DC The corresponding sections detail how to attach the following components:... -
Page 39: Attaching The Rf 450 Mhz Antenna Cable
Chapter 3: Installation of the R450 DC Attaching the RF 450 MHz Antenna Cable To attach the RF 450 MHz Antenna cable, complete the following steps. 1. Locate the RF 450 MHz antenna cable that extends from the RF 450 MHz Antenna cable conduit. See Figure 9 on page 16. 2. -
Page 40: Connecting The Ground Wire
Chapter 3: Installation of the R450 DC Connecting the Ground Wire To attach the ground wire, complete the following steps. 1. Locate the lightning protection system ground for the site. 2. Connect the external ground lug of the R450 DC to the lightning protection system ground for that site, as illustrated in Figure 16. -
Page 41: Figure 18 - Attaching The Gprs Or Wi-Fi Antenna
Chapter 3: Installation of the R450 DC 2. Using the one inch (1") strut clamp, attach only the black band of the GPRS or Wi-Fi antenna to one side of the top strut channel connected to the back of the R450 DC, as illustrated in Figure 18. -
Page 42: Figure 20 - Cable To Gprs Antenna
Chapter 3: Installation of the R450 DC 4. Connect the cable to the GPRS or Wi-Fi antenna before connecting it to the base of the R450 DC. See Figure 20. 5. Tighten the coaxial cable connection to 14 in-lb. (1.58 NM). Figure 20 –... -
Page 43: Weatherizing The Cable Connections
Chapter 3: Installation of the R450 DC Weatherizing the Cable Connections Complete the following instructions to weatherproof the cables with the black tape. 1. Using the weatherizing kit, start the tape at the top of the GPRS antenna connection as illustrated in Figure 22. 2. -
Page 44: Connecting Ac Power To The R450 Dc (120V Ac)
Chapter 3: Installation of the R450 DC 4. Repeat steps one and two to weatherize the RF 450 MHz Antenna feed-in connection at the base of the R450 DC, as illustrated in Figure 24. Figure 24 – Weatherizing the Antenna Connection Connecting AC Power to the R450 DC (120V AC) The following section contains the instructions for connecting the AC power (120V AC) to the R450 DC. -
Page 45: Connecting The Ac-Power Wires
Chapter 3: Installation of the R450 DC CAUTION: Wiring the AC-power for the R450 DC must be done by a licensed electrician. Install in accordance with the National Electrical Code, Canadian Electrical Code, and local electrical codes. MISE en GARDE: Le câblage du circuit d’alimentation en courant alternatif de l’enregistreur de données R450 doit être effectué... -
Page 46: Configuring The Gprs Modem
Chapter 3: Installation of the R450 DC 3. Attach the white (N) wire to the right breaker switch as illustrated in Figure 27. 4. Torque the breaker screw terminal to 22 in-lb. (2.48 Nm). Figure 27 – Attaching White Wire 5. -
Page 47: Configuring The Cdma Modem
Chapter 3: Installation of the R450 DC 5. Run the online configuration application. Refer to the GPRS modem's Quick Start Guide. 6. Verify the service is operational by opening the browser on the laptop. If the service is not operational, contact the service provider. -
Page 48: Activating The Power
Chapter 3: Installation of the R450 DC Activating the Power To activate the R450 DC, complete the following steps. 1. Open the door of the power box at the AC-power source. 2. Apply power from the main disconnect breaker switch as illustrated in Figure 30. -
Page 49: Completing The Installation
Chapter 3: Installation of the R450 DC Completing the Installation After completing the wiring for the R450 DC, you must verify that the unit has been activated by completing the following: Testing the connections - lights and audible sounds. See "Testing the Connections"... -
Page 50: Swiping The Miu
Chapter 3: Installation of the R450 DC 4. If Ethernet backhaul is used, check the status of the three lights on the CPU board adjacent to the Ethernet connector. These lights provide a visual indication of the link status, network activity, and network speed. -
Page 51: If No Email Is Received
Chapter 3: Installation of the R450 DC 1. Wait about five minutes after you have powered on the R450 DC. 2. With an R450 MIU, position the Neptune magnet against the left side of the MIU directly in line with the Neptune logo, as shown in Figure 32. -
Page 52: Manually Configuring The Gprs Modem
Chapter 3: Installation of the R450 DC 2. Check to see if the red TX light at the bottom of the Midland Radio is flashing every 10 seconds. Refer to Figure 67 on page 62. If red TX light is not flashing every 10 seconds, call Neptune Customer Support. -
Page 53: Configuring The Gprs Modem
Chapter 3: Installation of the R450 DC Configuring the GPRS Modem Complete the following steps to configure the GPRS modem. 1. Ensure the SIM card is located in the modem. 2. Connect the modem to the laptop using the Ethernet cable. 3. -
Page 54: Installing A Wall Mount System
Chapter 3: Installation of the R450 DC Installing a Wall Mount System The following section contains the instructions needed to install a wall mounted system. Table 8 – Installing a Wall Mount System Complete Instructions GPRS, CDMA, Ethernet or Wi-Fi "Mounting the R450 DC to a Wall"... -
Page 55: Mounting The R450 Dc To A Wall
Chapter 3: Installation of the R450 DC Mounting the R450 DC to a Wall Choose a location that does not interfere with any other wiring and is easily accessible. After a location is selected, complete the following procedures. To mount the R450 DC to a wall, as illustrated in Figure 36, complete the following. -
Page 56: Connecting The Cables To The R450 Dc
Chapter 3: Installation of the R450 DC Connecting the Cables to the R450 DC The RF 450 MHz Antenna and the communications antenna connect on the outside of the building to the R450 DC inside the building. 1. Locate an area behind the wall where the cables can thread through to the outside of the building. -
Page 57: Mounting The Antenna Mast To The Building
Chapter 3: Installation of the R450 DC WARNING: Antenna contact with high voltage wires may result in death. Watch for overhead electric power lines when erecting the antenna and mast. AVERTISSEMENT: Un contact entre l’antenne et des fils à haute tension peut entraîner la mort. Faites attention aux lignes électriques aériennes lorsque vous érigez l’antenne et le mât. -
Page 58: Mounting The Appropriate Communications Antenna
Chapter 3: Installation of the R450 DC 1. Use antenna pole brackets to install the pole to the building. See . 2. With a drill, pre-drill your holes for the first pole bracket. 3. Secure the pole bracket in one of the following ways: If mounting to a wood-constructed wall, use wood screws rated at minimum of 20 pounds loading. -
Page 59: Attaching The Antenna
Chapter 3: Installation of the R450 DC AVERTISSEMENT: Un contact entre l’antenne et des fils à haute tension peut entraîner la mort. Faites attention aux lignes électriques aériennes lorsque vous érigez l’antenne et le mât. To mount the crossbar, complete the following steps. 1. -
Page 60: Connecting The Ethernet Cable
Chapter 3: Installation of the R450 DC WARNING: Secure the clamp around the black band of the GPRS or Wi-Fi antenna only. Damage can occur if any other part of the antenna is used. AVERTISSEMENT: Fixez la pince autour de la bande noire de l’antenne GPRS ou Wi-Fi uniquement. -
Page 61: Figure 43 - Ethernet Port Connection
Chapter 3: Installation of the R450 DC 1. Locate the Ethernet port at the bottom of the R450 DC. See Figure 43. Refer to Appendix C "Ethernet Termination" on page 111 for more information. Figure 43 – Ethernet Port Connection 2. Unscrew the entire feed-through assembly as illustrated in Figure 3. -
Page 62: Connecting The Cables To The R450 Dc
Chapter 3: Installation of the R450 DC Connecting the Cables to the R450 DC Connect the cables to the R450 DC by completing the following steps. 1. Locate where the cables connect on the bottom of the R450 DC. 2. Secure the cables to the bottom of the R450 DC as illustrated in Figure 46. -
Page 63: Chapter 4: I Uninterruptible Power Supply
Chapter 4: I Uninterruptible Power Supply This chapter describes the specifications for the Uninterruptible Power Supply (UPS) or backup power solution. It also includes storage, unpacking and inspecting instructions, tools, materials, installation, and connection of the UPS. Save the Operator's Manual that was packed with the UPS. It contains important installation and operating instructions. -
Page 64: Regulatory Specifications
Chapter 4: I Uninterruptible Power Supply Specification Description Humidity (operating) Up to 95% (non-condensing Operating: -40 to 122 (-40 to 50) Temperature Range, °F (°C) Storage: -40 to 167 (-40 to 75) Operating: up to 12,000 (3658) Altitude, ft (m) Storage: up to 15,000 (4572) AC Input and Output Connectors Three-position terminal block (maximum 10... -
Page 65: Electrical Specifications
Chapter 4: I Uninterruptible Power Supply Electrical Specifications Specification Description Voltage (nominal, VAC) 120 or 230 (optional 220) Frequency, HZ ±5% 60/50 Current, A 2.0 @ 120VAC 1.0 @ 220/230VAC Output Specification Description Voltage (nominal, VAC) Surveillance version: 120 or 230 ±10% 24, -5% to +20% Cable version: 63 - 10/+ 13%... -
Page 66: Safety Checklists
Chapter 4: I Uninterruptible Power Supply Safety Checklists This section provides safety checklists for handling the UPS and battery, and unpacking and inspecting the UPS. UPS Safety Checklists CAUTION: This Uninterruptible Power Supply (UPS) is to be installed by people trained in the safe use of high-energy power supplies and their batteries. - Page 67 Chapter 4: I Uninterruptible Power Supply DANGER: This unit does not have an on/off switch. Whenever it is connected to line or battery power, power is present at the output. Use extreme caution at all times. DANGER: Cet appareil n’est pas muni d’un interrupteur marche/arrêt.
- Page 68 Chapter 4: I Uninterruptible Power Supply Table 9 – UPS Safety Checklist (Liste de vérification de sécurité de l’ASI) (continued) Consider the following... Place a warning label on the utility panel to tell emergency personnel a UPS is installed. Placez une étiquette d’avertissement sur le panneau d’alimentation pour indiquer au personnel d’urgence qu’une ASI est installée.•...
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Page 69: Battery Safety Checklist
Chapter 4: I Uninterruptible Power Supply Battery Safety Checklist CAUTION: Battery Emergency Procedures If electrolyte splashes on your skin, immediately was the affected area with water. If electrolyte gets into your eyes, wash them for at least 10 minutes with clean running water or a special neutralizing eye wash solution. - Page 70 Chapter 4: I Uninterruptible Power Supply Table 10 – Battery Safety Checklist Consider the following..Battery installation and servicing should be done or supervised by personnel knowledgeable about batteries and the required precautions. Always replace batteries with the same type, numbers, and ratings. Never install old or untested batteries.
- Page 71 Chapter 4: I Uninterruptible Power Supply Table 10 – Battery Safety Checklist (continued) Consider the following..Débranchez la source de charge avant de connecter ou de déconnecter les bornes de la batterie. Déterminez si la batterie est mise à la terre par inadvertance. Si c’est le cas, retirez la source du sol.
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Page 72: Unpacking And Inspection Checklist
Chapter 4: I Uninterruptible Power Supply Table 10 – Battery Safety Checklist (continued) Consider the following..Si vous avez des batteries en réserve, chargez-les au moins une fois tous les trois mois pour obtenir un rendement optimal et prolonger leur durée de vie. Unpacking and Inspection Checklist CAUTION: If items are missing or damaged, contact Alpha Technologies and the shipping company at once. -
Page 73: The Novus Micro Secure
Chapter 4: I Uninterruptible Power Supply The Novus Micro Secure This section provides information on the Novus Micro Secure. Figure 47 – Novus Micro Secure - Cable Version For more information on the LED, see Table 11 on page 62 Figure 48 – Novus Micro Secure - Surveillance Version R450 Data Collector Installation and Maintenance Guide... -
Page 74: Figure 49 - Output Connectors And Monitoring Leds
Chapter 4: I Uninterruptible Power Supply The surveillance version of the Novus Micro Secure has a bar with monitoring LEDs, an RS232 connector and dry contacts for attachment of an external monitoring panel. Figure 49 – Output Connectors and Monitoring LEDs R450 Data Collector Installation and Maintenance Guide... -
Page 75: Site Preparation Checklist
Chapter 4: I Uninterruptible Power Supply Site Preparation Checklist Grounding CAUTION: Ensure the UPS must be correctly grounded for proper operation. Older facilities may have inadequate electrical grounding. Inspection must be performed by a qualified electrician before installation to ensure that grounding meets the local electrical code. -
Page 76: Disconnects
Chapter 4: I Uninterruptible Power Supply MISE en GARDE: Pour assurer la protection des circuits de dérivation, la ligne d’alimentation électrique attachée à l’entrée de l’ASI doit être protégée par un disjoncteur attesté pour cette utilisation selon le code électrique local. La taille minimale du disjoncteur est calculée à... -
Page 77: Mounting The Ups
Chapter 4: I Uninterruptible Power Supply Mounting the UPS Wall Mounting The UPS’s maximum input current is read off the UPS’s nameplate. For example, if the nameplate gives the maximum input current as 20A, the circuit breaker should be rated at least 25A. Using the case as a template, secure the case to the wall with the four Phillips-head wood screws supplied with the unit. -
Page 78: Wooden Pole Mounting
Chapter 4: I Uninterruptible Power Supply Wooden Pole Mounting To bolt the UPS to the pole, you need the optional mounting bracket and two ½-inch bolts (not provided) to fit the pole. 1. Drill holes into the pole to fit the bolts. 2. -
Page 79: Procedure
Chapter 4: I Uninterruptible Power Supply Procedure There are two different versions of the Novus Micro Secure. See Figure 47 and Figure 48 on page 43 for the differences. For the surveillance version, you may have to connect the dry contact terminal block outputs and the RS232 connector depending on your requirements. -
Page 80: Step 2: Installing And Wiring The Batteries
Chapter 4: I Uninterruptible Power Supply WARNING: Before proceeding, verify the line wire is attached to the line terminal block, the ground wire is attached to the ground terminal block, and the neutral wire is attached to the neutral terminal block to prevent accidental shocks or electrocutions. -
Page 81: Connection Finished
Chapter 4: I Uninterruptible Power Supply If using only two batteries, install them in the Battery #1 and Battery #2 positions. Wire them as shown in Figure 55, except the wires to Battery #3 and #4. 2. Use a DC voltmeter to verify the battery string's polarity and voltage (24VDC). -
Page 82: Installation And Powering On Finished
Chapter 4: I Uninterruptible Power Supply You may hear a buzzing sound or see sparks when installing the fuse. This is normal and will not damage the UPS. 2. Turn on the Line power. 3. Ensure the LEDs operate (see LED Descriptions in Table 11. When power is first applied, both LEDs light up and then only the green light remains on if the UPS is in Line mode. - Page 83 Chapter 4: I Uninterruptible Power Supply Table 12 – UPS Troubleshooting (continued) Symptom Check the following..Is the battery fuse connected? Is utility power connected to the UPS's input connector? If you have the RS232 computer communication enabled (see Appendix Section A1 of the Operator's Manual 017-220-B0 Rev .01), then you can do additional troubleshooting as outlined in Section A2 and A6 of the appendix.
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Page 85: Chapter 5: Cdma Modem Conversion Kit Installation
Chapter 5: CDMA Modem Conversion Kit Installation Overview You have the option of ordering the R450 Data Collector (R450 DC) with a CDMA modem compatible with Sprint or Verizon service. For the R450 DCs that currently have a Sierra Wireless or a CalAmp GPRS/Ethernet modem, CDMA conversion kits are available. -
Page 86: Figure 57 - R450 Dc With Cdma Modem Conversion Kit Installed
Chapter 5: CDMA Modem Conversion Kit Installation 6. Remove the four screws from the mounting plate (this will remove the mounting plate as well as the modem). 7. Attach the new mounting plate with the four new screws. 8. Attach the new modem to the new mounting plate with the modem oriented so that the Ethernet cable port is on the left. -
Page 87: Serial Connection
Chapter 5: CDMA Modem Conversion Kit Installation It is helpful to attach the power cable for the CDMA modem to the new mounting plate with a zip tie as shown in the photo. 10. Power on the R450 DC. Serial Connection Complete the following steps to switch modems using the conversion kits via serial connection. -
Page 88: Activating The Cdma Modem
Chapter 5: CDMA Modem Conversion Kit Installation 11. After the modem is installed, insert the new thumb drive into the processor board before powering up the R450 DC. 12. After the thumb drive is inserted, power on the R450 DC. After 5 minutes, the R450 DC should complete the booting process with the new configuration. -
Page 89: Sprint Modem
Chapter 5: CDMA Modem Conversion Kit Installation Complete the following steps to enable Auto Connect for the cell connection. 1. On the Dial Settings tab of the EVDO Cellular Data Modem screen, click Cell Connection. SeeFigure 59. Figure 59 – Auto Connect Option 7. -
Page 90: Verizon Modems
Chapter 5: CDMA Modem Conversion Kit Installation 2. Under Manual Initiation of OMA-DM Provisioning, click OMA-DM to activate provisioning. After the modem is provisioned and the cell connection is enabled, the PPP Status changes to UP on the Home screen. SeeFigure 61. Figure 61 –... -
Page 91: Figure 63 - Verizon Cdma Connection Status After Provisioning
Chapter 5: CDMA Modem Conversion Kit Installation 2. Verify that the MDN/MTN and MSID/IMSI fields are populated on the modem home screen under CDMA Connection Status. See Figure 63. Figure 63 – Verizon CDMA Connection Status after Provisioning 3. Click Cell Connection. 4. -
Page 92: Figure 65 - Ppp Status
Chapter 5: CDMA Modem Conversion Kit Installation 6. Click OMA-DM to activate provisioning, under Manual Initiation of OMA-DM Provisioning. After the modem is provisioned and the cell connection is enabled, the PPP Status changes to UP on the Home screen. See Figure 65. Figure 65 –... -
Page 93: Chapter 6: Troubleshooting
Chapter 6: Troubleshooting This section provides information for possible symptoms, areas of focus, and actions that can be taken to resolve problems that could arise with your R450 Data Collector (R450 DC). Equipment Required The following items are required in order to troubleshoot the R450 DC Keys to access the site and open the R450 DC cabinet. -
Page 94: Pc Notebook Configuration
Chapter 6: Troubleshooting PC Notebook Configuration In order to use a notebook computer, consider the following. The CalAmp modem requires an Ethernet cable to connect to the network port of the computer. It does not require the laptop to have a serial port. -
Page 95: Storm Damage Affecting Multiple Sites
Chapter 6: Troubleshooting Storm Damage Affecting Multiple Sites One R450 DC is not syncing with the host database. Troubleshooting this problem requires going to the R450 DC site. First Steps Before leaving for the site, assess the health of the R450 DC using the host system. -
Page 96: Checking The General Health Of Each Of The Modules
Chapter 6: Troubleshooting Checking the General Health of Each of the Modules Visual Check of CPU Board Power There are three Ethernet Status Light Emitting Diodes (LEDs) to the left of the Ethernet RJ45 connector. The red LED closest to the connector should be lit if there is power being supplied to the CPU board. -
Page 97: Wi-Fi Modem
Chapter 6: Troubleshooting If it is on, this indicates that the modem is connected. If it is off, this indicates that there is a power problem with the modem. Verify that the main power is on. Figure 68 – Modem Power Indicator Wi-Fi Modem Refer to the user’s guide for the Wi-Fi modem. -
Page 98: Verifying Cpu Board Power
Chapter 6: Troubleshooting If voltage is not present on the power supply side of the circuit breaker and the circuit breaker is not tripped, the breaker is damaged. If the circuit breaker is damaged, it is recommended that the R450 DC be returned for repair. Verifying CPU Board Power Neptune recommends checking the voltage levels going to the computer. -
Page 99: Verifying Radio Power
Chapter 6: Troubleshooting 5. Use the Digital Volt-Ohm-Multimeter to measure the voltage. The red leads are positive; the black leads are negative. 6. The voltage must be between 4.9V and 5.2V. Turn off the R450 DC circuit breaker. If the voltage is above or below these values, it indicates that the power supply is defective. -
Page 100: Verifying Backhaul Modem Connectivity
Chapter 6: Troubleshooting Verifying Backhaul Modem Connectivity Cal Amp LandCell Modem To verify connectivity and signal levels, complete the following. 1. Locate the RSSI LED light on the modem. 2. Identify how the light is lit. Solid = indicates signal strength is strong Blinking = indicates signal strength is medium Off = indicates signal strength is poor or no signal at all Figure 71 –... -
Page 101: R450 Dc Is Syncing But Not Supplying Miu Data
Chapter 6: Troubleshooting For this test to be valid, there must be regular time beacon transmissions sent by the R450 DC. This is indicated by the TX indicator flashing every ten seconds. See Figure 67 on page 76. If the R450 DC is not sending out time beacons, this test will automatically fail. -
Page 102: Transmitter Transmits But Alm Indicator Flashes
Chapter 6: Troubleshooting Transmitter Transmits but ALM Indicator Flashes This requires measuring the Voltage Standing Wave Ratio of the antenna system. If the VSWR is greater than 1.5:1, that indicates that there is a problem with the feed line or the antenna. Measuring the VSWR To measure the VSWR (MFJ-269 SWR Analyzer), complete the following steps. -
Page 103: The Radio Never Transmits
Chapter 6: Troubleshooting 13. When finished, power off the unit. The Radio Never Transmits The simplest test is to cycle power on the R450 DC to see if the radio starts transmitting. It can take up to 10 minutes for the R450 DC to be fully functional. If radio starts transmitting, this indicates that there was a soft failure in one of the serial ports possibly related to the side effects of a storm. -
Page 104: Contacting Customer Support
Chapter 6: Troubleshooting Contacting Customer Support Within North America, Neptune Customer Support is available Monday through Friday, 7:00 AM to 5:00 PM Central Standard Time by telephone or email. By Phone To contact Neptune Customer Support by phone, complete the following steps. -
Page 105: Appendix A: Rf Antenna Installation
Appendix A: RF Antenna Installation RF Antenna Overview There are a number of critical items you must consider when placing and installing antennas. The following list contains items that can influence the antenna placement and installation. Mounting the Antennas Consider the following when mounting the antennas. 1. -
Page 106: Feed Line And Antenna Recommendations
Appendix A: RF Antenna Installation If there are radio systems at the site that are already operating on the 450 - 470 MHz band, it may be advantageous to combine the signals into one antenna system using the appropriate equipment. This often works better than attempting to protect the individual systems from interfering with each other. -
Page 107: Neptune Part Numbers
Appendix A: RF Antenna Installation Maximum loss for the feed line and connectors must be less than 3 dB. It may be necessary to use more than one type of coax in an installation. The FSJ4-50B cable is very flexible and may be used for the last section of a coax run to the R450 DC if the additional flexibility is required. - Page 108 Appendix A: RF Antenna Installation The following tables contain the Neptune part numbers for connectors and accessories. Table 14 – Connectors and Accessories Cable Type Neptune Part Andrew Part Coax Diameter Notes Number Number FSJ4-50B 10046-117 F4A-PNMDM-6-USA Pre-made Coax 6' Used as jumper from feed line to Jumper DIN Male R450 DC or antenna...
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Page 109: Antenna
Appendix A: RF Antenna Installation Antenna General specifications for the supplied antenna are shown in the table below. Neptune P/N 12896-001 Andrew P/N DB636-C Frequency Range 450-482MHz Maximum Input Power (Watts) Gain 6 dB Bandwidth > 1.5VSWR 32 MHz Vertical Bean Width (-3 db) 20 Degrees Lightning Protection Direct Ground... -
Page 110: System Certification
Appendix A: RF Antenna Installation System Certification The Andrews antenna supplied with the R450 DC is specified as having a VSWR of 1.5:1 or better over the 450 - 470 MHz range. Measuring VSWR at the R450 DC must take into account losses in the feed line. - Page 111 Appendix A: RF Antenna Installation Table 15 – Power Measurement to Return Loss and VSWR Conversion Table -Part I (continued) Input Power Reflected Power Reading Return Loss VSWR 0.050 0.250 0.50 13.0 1.58 0.060 0.300 0.60 12.2 1.65 0.070 0.350 0.70 11.5 1.72...
- Page 112 Appendix A: RF Antenna Installation Table 16 – Power Measurement to Return Loss and VSWR Conversion Table -Part II (continued) Input Power Reflected Power Reading Return Loss VSWR 0.23 1.15 2.30 6.38 2.84 0.24 1.20 2.40 6.20 2.92 0.25 1.25 2.50 6.02 3.00...
- Page 113 Appendix A: RF Antenna Installation Table 16 – Power Measurement to Return Loss and VSWR Conversion Table -Part II (continued) Input Power Reflected Power Reading Return Loss VSWR 0.48 2.40 4.80 3.19 5.51 0.49 2.45 4.90 3.10 5.67 R450 Data Collector Installation and Maintenance Guide...
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Page 114: Coax Cable Loss
Appendix A: RF Antenna Installation Coax Cable Loss Table 17 – Coax Cable Loss Table Coax Type FSJ4-50B LDF4-50A AVA5-50 Coax Type FSJ4-50B LDF4-50A AVA5-50 Loss 100 ft. 2.31 dB 1.45 dB 0.744 dB Loss 100 ft. 2.31 dB 1.45 dB 0.744 dB Length (ft.) Loss in dB... -
Page 115: Vswr Calculation
Appendix A: RF Antenna Installation VSWR Calculation Neptune recommends the following method of computing VSWR. Taking the reading at the R450 DC end of the feed line without compensating for cabling losses may give a false impression of the antenna and feed line performance. Using a Wattmeter and a Handheld 450MHz Radio The recommended procedure is to use a handheld commercial grade transceiver that is tuned to the R450 DC's transmitter frequency and an... -
Page 116: Using The Aea 140-525 Antenna Analyzer
Appendix A: RF Antenna Installation Using the AEA 140-525 Antenna Analyzer Complete the following steps to configure the analyzer. This procedure assumes that the analyzer has not been configured prior to use. 1. Turn the analyzer ON. 2. Type the frequency: 46000. 3. -
Page 117: General Installation Guidelines
Appendix A: RF Antenna Installation 10. Move the cursor to within 100KHz of the R450 DC's receive frequency. 11. Calculate VSWR using the new return loss value. 12. Record both values. They must be less than 1.5.1 for the antenna and feed line to pass the test. -
Page 118: Tools And Materials
Appendix A: RF Antenna Installation Tools and Materials Table 18 shows the recommended tools and materials you need to successfully install the RF antenna. Table 18 – Recommended Tools and Materials Item Description/Recommendation Took Kit Contains standard tools Various installation procedures including: performed by the installer Assorted screwdrivers... -
Page 119: Installing The Rf Antenna
Appendix A: RF Antenna Installation Installing the RF Antenna This section contains the instructions for the RF antenna installation. Locating the Site Choose a location that does not interfere with any other wiring and is easily accessible. The first step in securing the R450 DC pole in the ground is to locate where the RF 450 MHz antenna will be seated. -
Page 120: Mounting The Rf 450 Antenna
Appendix A: RF Antenna Installation Mounting the RF 450 Antenna The RF 450 MHz antenna must be installed by professionals in accordance with the FCC site license before you begin the installation of the R450 DC. WARNING: Mounting and wiring the RF 450 MHz antenna must be done by a trained professional. -
Page 121: Attaching The Rf 450 Mhz Antenna Cable
Appendix A: RF Antenna Installation Attaching the RF 450 MHz Antenna Cable To attach the RF 450 MHz antenna cable to the RF antenna R450 DC, complete the following steps. 1. Locate the RF 450 MHz antenna cable that extends from the RF 450 MHz antenna cable conduit. -
Page 122: Weatherizing The Cable Connections
Appendix A: RF Antenna Installation Weatherizing the Cable Connections Complete the following instructions to weatherproof the cables with the black tape. 1. Using the weatherizing kit, start the tape at the top of the RF antenna connection as illustrated in Figure 77. 2. - Page 123 Appendix A: RF Antenna Installation MIU configured for the site Magnet to swipe the MIU Conduct a test by hooking up the wattmeter to the coaxial connector at the R450 DC end to measure the VSWR for the antenna and feed line combined.
- Page 124 Appendix A: RF Antenna Installation This page intentionally left blank. R450 Data Collector Installation and Maintenance Guide...
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Page 125: Appendix B: Flash Drive Configuration For R450 Dc
Appendix B: Flash Drive Configuration for R450 DC Overview This appendix provides information and the steps for creating an R450 Data Collector (R450 DC) and configuring the USB flash drive using the N_SIGHT R450 Host Software. Creating a Collector The Collector tab in the N_SIGHT R450 Host Software provides valuable information about the R450 DCs in your R450 System. - Page 126 Appendix B: Flash Drive Configuration for R450 DC Table 19 – Collector Details Field Description Collector ID Indicates the unique identifier for the data collector which can be a street, location, or a neighborhood. Collector Name Indicates the name of the data collector, for example the street, neighborhood, tower name, and so forth.
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Page 127: Figure 79 - Collector Network Setting Tab
Appendix B: Flash Drive Configuration for R450 DC 3. Complete all the required and available information that applies, and click Save. The Collector Network Settings tab appears similar to Figure 79. Figure 79 – Collector Network Setting Tab Table 20 – Collector Network Settings Field Description WAN Connection Type... -
Page 128: Editing Collector Information
Appendix B: Flash Drive Configuration for R450 DC On this tab, remember the following: All fields with an * are required. All white fields are available fields. All fields with gray test are read-only fields. 4. Complete all the required and available information that applies, and click Save. -
Page 129: Using Collector Search
Appendix B: Flash Drive Configuration for R450 DC Using Collector Search To use the Search function to locate an R450 DC, complete the following steps. 1. Click Search Collectors on the Collector tab. The following page appears. Figure 81 – Collector Search On this page, there is a drop-down selection list for you to select how you want to search for the R450 DC. -
Page 130: Building A Usb Drive For Collector Configuration
Appendix B: Flash Drive Configuration for R450 DC Figure 82 – Collector Search Results 3. Select one of the following options. Create another R450 DC. Edit information for the selected R450 DC. Delete the selected R450 DC. Build a USB drive for the R450 DC. Building a USB Drive for Collector Configuration This feature adds the ability to build a USB drive that can be inserted into a replacement collector for automatic configuration in order to... -
Page 131: Appendix C: Ethernet Termination
Appendix C: Ethernet Termination Straight-Through Ethernet Cable For most installations, the Straight-Through Ethernet Cable is used. Terminate the Ethernet cable according to the diagram below using the T-568B wiring standard for both ends. One end should already be pre-terminated to the switch or hub. Figure 83 –... -
Page 132: Determining If You Need A Crossover Cable
Appendix C: Ethernet Termination Determining if You Need a Crossover Cable One method of determining if you need a crossover cable is to plug the Ethernet cable from the hub or modem into your laptop computer's Ethernet port. If the laptop computer can communicate through the Ethernet port, then the site probably requires a Crossover Ethernet Cable to be compatible with the R450 Data Collector (R450 DC). -
Page 133: Glossary
Glossary Alarm indicator. Advance Metering Infrastructure. System that captures, stores, and provides to the utility at frequent intervals detailed consumption and other information, such as, usage, leak, and flow status, in order to support advanced applications. The data can then be used to support a consumer portal. Furthermore, the mass of data generated by the system can feed an advanced analytics system to convert it into actionable information that supports the efficient management of the utility. - Page 134 Glossary Canadian Electrical Code. Customer Information System. Canadian Standards Association. Data Collector R450 Data Collector (R450 DC). The physical equipment that houses Neptune's N_SIGHT PLUS host software. The R450 DC is a device that collects meter reading data from Neptune's absolute encoder register interfacing with Neptune's new R450 MIU and transmits the data for collection.
- Page 135 Glossary Light Emitting Diode. Abbreviation for megahertz. One MHz represents one million cycles per second. Meter Interface Unit. National Electrical Code. R450 System R450 System is a fixed network AMI system for targeted applications Allows a utility to conduct meter reading operations automatically ensuring maximum collection of the data.
- Page 136 Glossary Underwriters Laboratory. Uninterruptible Power Supply. Universal Serial Bus, is an industry standard that defines cables, connectors, and communications protocols for connection, communication, and power supply between computers and devices. Ultraviolet. voltmeter An instrument used for measuring electrical potential difference between two points in an electric circuit.
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Page 137: Index
Index GPRS 8 WiFi 9 auto connect 68 AWG 20 power box 28 power source 28 wiring 24 backhaul activating light 30 modem 76 activating, R450 DC 28 modem connectivity 80 type 2 indicator 81 ballast 98 LED 76 battery 46 antenna 89 fuse 61 accessories 12... - Page 138 Index configuring, modem 27 conversion kit 65-66 Digital Volt-Ohm-Multimeter 79 conversion kit assembly 10 disconnects 56 modem 10, 65 parts list 10 cellular antenna 85 electrical codes 25 certification 90 encoder register 1 circuit breaker 77 Ethernet 2, 9 CIS 1 backhaul 30 coax cable 8-10, 12-13, 87 cable 26, 32...
- Page 139 Index GPRS LED 62 configuring, modem 26 lightning arrestors 8 connection 65 link integrity light 30 modem 2 parts list 8 magnet 14, 31, 81 ground wire 20 materials 13 component 18 MIU 1 connecting 20 placement 7 grounding 55 swipe 30 modem hardware kit 8-10...
- Page 140 Index power light GPRS 29 Novus Micro Secure 52 WiFi 29 illustrated cable version 53 power measurement 90 illustrated surveillance version 53 power supply 43 NTP server 107 PPP status 70, 72 primary DNS server 107 provisioning tab 69 OMA-DM 69, 72 OTASP 70 output connectors 54 R450 DC 1, 65...
- Page 141 Index storm activity 8 structure 85 seal washers 17 strut seating pole 16 channels 16, 21 secondary DNS server 107 clamp 8-10, 16, 18 serial syncing 81 cable 65, 67 connection 67 server testing connections 29 NTP 107 tool kit 13 primary DNS 107 tools 13 secondary DNS 107...
- Page 142 Index mechanical specifications 43 mounting 57 output 45 powering on 61 regulatory specifications 44 returns 52 troubleshooting 62 unpacking and inspection checklist 52 USB 67 building for collector configuration 110 flash drive 27, 30 ports 27 Verizon modem 70 voltmeter 61 VSWR 82, 90, 95 wall mounting 57 WAN connection 107...
- Page 144 11570 Mèxico, Distrito Federal Fax: (905) 858-0428 T: (525) 55203 5294 / (525) 55203 5708 IM R450 Data Collector 05.2020 Part No. 12835-001 © Copyright 2006 - 2020, Neptune Technology Group Inc. Neptune is a registered trademark of Neptune Technology Group Inc.
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