Advertisement
Troubleshooting
Please consult this table before calling our Customer Care Department.
Symptom
The appliance does not
switch on
The appliance suddenly
switches off while
processing
The motor runs, but the
cone of the citrus press
does not turn
Are all the removable
parts dishwasher safe?
What does 'pulse'
mean?
May I pour boiling hot
ingredients into the
blending jug?
The motor produces an
unpleasant smell during
processing
139672 Enzo food processor_2019.indd 11
Possible cause and fix
Make sure that all the assembly indicators (on the lid, on the
bowl, on the blending jug and on the motor unit) are aligned.
The lid of the bowl may have become dislodged during
processing. Close the lid securely. The appliance will immediately
start processing again.
The processing job is too heavy. Set the control knob to the 'OFF'
position and remove the mains plug from the wall socket. Then
allow the appliance to cool down to room temperature, plug the
appliance in again and switch it back on. Now process smaller
batches instead.
Please check if you have inserted the tool holder and citrus
press correctly.
Check if the sieve on the citrus press is securely attached. (Line
up the indicator lines on the sieve with the points on the bowl's
handle.)
Yes, except the motor unit and the protection cap for the blade
unit.
When you press the Pulse button, the appliance will run at its
highest speed as long as you keep pressing the button. Use the
Pulse button when you want more control over the processing job
( for example, when chopping).
No. Allow the liquids or solid ingredients to cool down to 80°C to
avoid damaging the accessories.
It is common for a new appliance to give off an unpleasant odour
or emit a small amount of smoke the first few times it is used.
This phenomenon will stop after you have used the appliance a
number of times.
The appliance may also give off a slight odour or emit some
smoke if it has not been in use for an extended period. In this
case, switch off the appliance and allow it to cool for 60 minutes.
9
2019/05/02 12:12
Advertisement
