Information Codes - Samsung NE6 871 S Series User Manual

Troubleshooting

Information codes

OVEN
Displayed
Possible cause
code
There is a short in the control
C-d0
key.
C-d1 The door lock is misaligned.
This code occurs if
communication between
C-F0
the Main and Sub PBA is
interrupted.
This code occurs if
C-F2 communication between the
Main and Touch is interrupted.
The oven sensor is open when
the oven is operating.
C-20
There is a short in the Oven
sensor.
This code occurs if the internal
C-21 temperature rises abnormally
high.
60 English
NE63T8711_AA_DG68-01209A-00_EN.indd 60
Solution
Press OFF, and then restart
the oven. If the problem
persists, disconnect all power
to the range for at least 30
seconds and then reconnect
the power. If this does not
solve the problem, call for
service.
Displayed
Possible cause
code
The sub PCB sensor is open
when the oven is operating.
C-22
There is a short in the sub PCB
sensor.
The temperature probe sensor
C-23 is short when the oven is
operating.
The main PCB sensor is open
when the oven is operating.
C-30
There is a short in the main PCB
sensor.
This code occurs if the PCB
C-31 temperature rises abnormally
high.
-dC- This code appears if the divider
is inserted or removed while the
oven is operating.
Solution
Press OFF, and then restart
the oven. If the problem
persists, disconnect all power
to the range for at least 30
seconds and then reconnect
the power. If this does not
solve the problem, call for
service.
Call for service
Make sure the divider is
inserted properly, and then
restart the oven.
If the problem persists,
disconnect all power to the
range for at least 30 seconds
and then reconnect the power.
If this does not solve the
problem, call for service.
3/27/2020 12:44:14 PM