Samsung NE6 871 S Series User Manual page 58

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Troubleshooting
Problem
Possible cause
The oven
The oven controls have not
smokes
been set properly.
excessively
during broiling.
The meat has been placed too
close to the element.
The meat has not been
properly prepared.
Grease has built up on oven
surfaces.
Food does not
The oven controls have not
bake or roast
been set correctly.
properly.
The oven rack has been
positioned incorrectly or is
not level.
Incorrect cookware or
cookware of improper size is
being used.
The oven sensor needs to be
adjusted.
58 English
NE63T8711_AA_DG68-01209A-00_EN.indd 58
Solution
Refer to the section on using
Food does not
the broiler starting on page
broil properly.
34.
Reposition the rack to provide
proper clearance between
the meat and the element.
Preheat the broil element for
searing.
Remove the excess fat from
the meat. Cut away fatty
edges that may curl, leaving
the lean intact.
Regular cleaning is necessary
when broiling frequently.
The oven
See the chapter on operating
temperature is
the oven starting on page 28.
too hot or too
cold.
See the section on using the
oven racks on page 31.
The oven will
not self-clean.
See the section on adjusting
the thermostat on page 44.
Problem
Possible cause
The serving size may not be
appropriate.
The rack has not been
properly positioned.
The cookware is not suited for
broiling.
In some areas, the power
(voltage) may be low.
The oven sensor needs to be
adjusted.
The oven temperature is
too high to start a self-clean
operation.
The oven controls have been
set incorrectly.
A self-cleaning cycle cannot
be started if the oven lock
feature has been activated or
if a radiant surface element
is on.
Solution
Refer to the cooking guide for
serving sizes on page 35, and
then try again.
See the broiling
recommendation guide on
page 35.
Use suitable cookware.
Preheat the broil element
for 10 minutes.
See the broiling
recommendation guide
on page 35.
See the section on adjusting
the thermostat on page 44.
Allow the range to cool and
then reset the controls.
See the section on self-
cleaning on page 46.
Deactivate the oven lock
(see page 42). Make sure all
surface elements are turned
off.
3/27/2020 12:44:14 PM

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