GE RCGBS400 Owner's Manual page 25

Troubleshooting Tips ... Before you call for service
Problem
Excessive smoking
during broiling
Oven door will not open
when you want to cook.
"LOCK DOOR" flashes
in the display
"F— and a number
or letter" flash in the
display
Clock flashes due to a
power outage
Lock Controls or
Control Lockout feature
is activated
Burners do not light
Top burners do not
burn evenly
Burner flames are very
large or yellow
Surface burners light
but bake and broil
burners do not.
My oven door glass
appears to be "tinted"
or have a "rainbow"
color.
Drawer does not slide
smoothly or drags
295D1703P014 Rev. 0 01-20
Possible Cause
Food too close to burner element.
The oven door is locked because the
temperature inside the oven has not
dropped below the locking temperature.
The self-clean or steam-clean cycle has
been selected but the door is not locked.
You have a function error code.
Power outage or surge
Plug on range is not completely inserted in
the electrical outlet.
Gas supply not connected or turned on.
A fuse in your home may be blown or the
circuit breaker tripped.
Burner parts not replaced correctly.
Burner slots near the electrode, or the
round lighter port on the oval burner, may
be clogged.
Food residue on electrode
Improper burner assembly.
Burner slots on the side of the burner may
be clogged.
Improper air to gas ratio.
Gas to the oven burners may have been
shut off.
The inner oven glass is coated with a heat
barrier to reflect the heat back into the
oven to prevent heat loss and keep the
outer door cool while baking.
The drawer is out of alignment.
Drawer is over-loaded or load is
unbalanced.
What To Do
Lower the rack position of the food.
Allow the oven to cool below the locking temperature.
Lock the oven door.
Press the Cancel/Off pad. Allow the oven to cool for one
hour. Put the oven back into operation. If the function code
repeats, disconnect all power to the oven for at least 30
seconds and then reconnect power. If the function error code
repeats again, call for service.
Reset the clock. If the oven was in use, you must reset it by
pressing the Cancel/Off pad, setting the clock and resetting
any cooking function.
If LOC ON appears in the display, the range control is locked.
Turn this feature off to use the range. See the Oven Controls
section.
Make sure electrical plug is plugged into a live, properly
grounded outlet.
See the Installation Instructions that came with your range.
Replace the fuse or reset the circuit breaker.
See the Care and Cleaning of the range section.
Remove the burners and clean them. Check the electrode
area for burned-on food or grease. See the Care and
Cleaning of the range section.
Lightly polish flat tip of electrode with nail file or sandpaper
until shiny.
Make sure the burner caps are seated correctly. See the
Care and Cleaning of the range section.
Remove the burners for cleaning. See the Care and Cleaning
of the range section.
If range is connected to Propane gas, contact the technician
who installed your range or made the conversion.
The oven gas shut-off is located on the gas regulator near the
gas line attachment to your range. Locate it and flip the lever.
Lever is
shown closed.
PULL TO OPEN.
Sealed burner models
This is normal. Under certain light or angles, you may see
this tint or rainbow color.
Fully extend the drawer and push it all the way in. See the
Care and Cleaning of the range section.
Reduce weight or redistribute drawer contents.
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