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Related Manuals for TDS Metrocom ACTIONTEC
Summary of Contents for TDS Metrocom ACTIONTEC
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Page 2: Table Of Contents
CONTENTS ACTIONTEC DSL MODEM: DSL Kit Contents CONFIGURING YOUR COMPUTER: Static IP Address Setup Dynamic IP Address Setup ACTIONTEC DSL MODEM INSTALLATION: Actiontec DSL Modem Installation DSL Filter Installation CONFIGURING YOUR E-MAIL: Configuring Your E-mail Accessing Your WebMail SYSTEM REQUIREMENTS:... -
Page 3: Actiontec Dsl Modem
DSL KIT CONTENTS 1. Actiontec DSL Modem 3. Ethernet (yellow) cable 2. Power cord... - Page 4 DSL KIT CONTENTS your DSL kit should include: 1. 1 Actiontec 701 DSL Modem 2. 1 Power cord (Color:Black) 3. 1 Ethernet cable (Color:Yellow) 4. 1 DSL cable (Color:Gray) 4. DSL (gray) cable 5. 1 DSL filter (Color:White) 6. 1 Splitter (Color:White) If you did not receive these items, please call TDS Metrocom Repair at 1.888.790.6415.
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Page 5: Configuring Your Computer
CONFIGURING YOUR COMPUTER static IP address setup 1. Select Start then Control Panel. (figure 7) please note: If you do not see Control Panel, select Settings then Control Panel . (figure 8) figure 7 2. Click Network and Internet Connections . (figure 9) please note: If you do not see Network and Internet... - Page 6 DNS server address . (figure 13) 6. Enter the IP & DNS address information given to you by your TDS Metrocom Account Executive. If you do not have your IP address, please contact TDS Metrocom Business Customer Care at 1.866.206.0596.
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Page 7: Dynamic Ip Address Setup
CONFIGURING YOUR COMPUTER dynamic IP address setup 1. Select Start then Control Panel. (figure 14) please note: If you do not see Control Panel, select Settings then Control Panel . (figure 15) figure14 2. Click Network and Internet Connections . (figure 16) please note: If you do not see Network and Internet... - Page 8 CONFIGURING YOUR COMPUTER 4. Double-click Internet Protocol (TCP/IP). (figure 19) 5. Select Obtain an IP address automatically . (figure 20) 6. Click OK and Close. 7. Open your Web Browser (example: Internet Explorer). Your homepage should appear. Proceed to page 9. figure 19 figure 20...
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Page 9: Actiontec Dsl Modem Installation
Steps for wiring a single computer: 1. Plug the end of the Power cord into the Power port on the back of the Actiontec DSL modem. figure 21 (figure 21) 2. Plug the other end of the Power cord into a power outlet. - Page 10 ACTIONTEC DSL MODEM INSTALLATION 6. Connect one end of the DSL (gray) cable to the Phone port on the back of the Actiontec DSL modem. (figure 24) 7. Connect the remaining end of the DSL (gray) cable into your phone jack. (figure 25)
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Page 11: Dsl Filter Installation
DSL FILTER INSTALLATION please note: IMPORTANT: Do not install a DSL filter between answering FILTER machine the Actiontec DSL modem and the phone jack. network interface fax machine TDS Metrocom provides a DSL filter to ensure FILTER that your DSL service does not interfere with telephone your telephone service. - Page 12 If your DSL light is not solid green after 5 min- utes, the splitter may be defective. Remove it and verify the DSL light is solid green. This is the end of Actiontec DSL modem setup. You must restart your computer by following the powercycling instructions on Page 17 of this User Guide before you proceed to configuring your e-mail on the next page.
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Page 13: Configuring Your E-Mail
CONFIGURING YOUR E-MAIL Recently a welcome letter was sent to you indicating your temporary e-mail address and password. This section shows you how to change your temporary e-mail address and pass- word to one of your own choosing. Refer to Manage Your Account below where you can establish your free e-mail accounts. - Page 14 CONFIGURING OUTLOOK EXPRESS 5.0/6.0 1. Open Outlook Express. 2. Select Tools, then Accounts . (figure 33) 3. Select the Mail tab. (figure 34) figure 34 4. Select Add then Mail . (figure 35) figure 35 5. Type the name you would like the recipients of your e-mail messages to see in the Display Name text box and click Next .
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Page 15: Accessing Your Webmail
ACCESSING YOUR WEBMAIL accessing your e-mail on the web WebMail allows you to check your e-mail account from any computer in the world with Internet access. It’s the easiest way to check your account when you are not attached to your DSL line. -
Page 16: System Requirements
• Minimum of 32MB RAM • Ethernet Network Interface Card (NIC) please note: In order to connect the Actiontec DSL modem to your computer, your computer must have a 10BaseT or 10/100BaseT Ethernet Network Interface Card (NIC) installed. Software Requirements... -
Page 17: Troubleshooting
Solution: The DSL cable may not be properly connected and/or secured to the Phone port on the back of your Actiontec DSL modem or the other end may not be properly connected and/or secured into the phone jack. Verify no filter is installed between the Actiontec DSL modem and the phone jack. - Page 18 Ethernet port on the back of your computer or the other end may not be properly connected or secured into the Ethernet port on the back of the Actiontec DSL modem. If this is not successful, try another Ethernet cable.
- Page 19 If you are unsure about your IP and DNS address, please contact TDS Metrocom Business Customer Care at 1.866.206.0596. Possible Cause #2: The Actiontec DSL Modem is interfering with voice frequencies on your telephone(s). Solution: A DSL filter needs to be installed on ALL analog telephony devices.
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Page 20: Support Services
Contact TDS Metrocom Repair Team 1.888.790.6415 Mon.-Sun. 6am-Midnight (on call after hours) • Missing items from your modem kit • Need more phone filters billing issues Contact TDS Metrocom Business Customer Care 1.866.206.0596 Mon.-Fri. 7 a.m.-5:30 p.m. CST Sat. Closed Sun. - Page 21 TDS Internet Services Homepage http://www.tds.net/faq Frequently Asked Questions http://speedtest.tds.net/speedtest TDS DSL Speed Test http://www.tdsmetro.com TDS Metrocom Homepage http://www.tds.net/virus Virus Information http://www.tds.net/spyware Spyware Information B0013-1004...