Maintenance Guidelines; Care; Troubleshooting - Dell D3217H User Manual

Maintenance guidelines

Care

• Avoid exposing your monitor directly to sunlight or other heat source. Place
your monitor away from the sun to reduce glare.
• Place your monitor in a well-ventilated area.
• Do not place any heavy objects on top of your monitor.
• Ensure your monitor is installed in a clean and moisture-free area.
• Keep your monitor away from magnets, motors, transformers, speakers, and
TV sets.

Troubleshooting

No power
• Ensure that the power cable connecting the monitor and the wall outlet is
properly connected and secure.
• Plug another electrical device into the power outlet to verify that the outlet is
supplying proper voltage.
• Ensure that the video cable connecting the monitor and the computer is
properly connected and secure.
No video/power light turned on
• Make sure the video cable supplied with the monitor is tightly secured to the
video output port on back of the computer. If not, tightly secure it.
• Adjust brightness.
Wrong or abnormal colors
• If any colors (red, green, blue) are missing, check the video cable to make
sure it is securely connected. Check for bent or broken pins in the video cable
connector.
• Connect the monitor to another computer.
Maintenance guidelines 15