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Sipura SPA-2000 Faq

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1. How do I find/set the IP of the device?
Connect analog phone to RJ-45 connector on SPA-2000. On telephone keypad,
enter star key four(4) times: ****. When you hear an IVR enter the code as shown
in following table.
Action
Enter IVR Menu
Check DHCP
Set DHCP
Check IP address
Set IP Address
Check Net Mask
Set Net Mask
Check Gateway
Set Gateway
SPA-2000Menu Options
2. When I attempt to make a call using SPA2000 device, I get dead air?
Make sure your device is pingable. Also if you have tried to change the
configuration on your device recently, use configuration guide provided by
Net2phone to change to the working configuration.
Sipura 2000 - FAQ
SPA-2000 MENU OPTIONS
Code
User Input
****
None
100
None
101
Enter 1 to enable.
Enter 0 to disable.
110
None
111
Enter value using the
numbers on the telephone
keypad. Use the star (*)
key when entering a
decimal point.
120
None
121
Enter value using the
numbers on the telephone
keypad. Use the star (*)
key when entering a
decimal point.
130
None
131
Enter value using the
numbers on the telephone
keypad. Use the star (*)
key when entering a
decimal point.
Behavior Notes
Ignore SIT or other tones
until you hear, "Sipura
configuration menu. Please
enter option followed by the
pound (#) key, or hang up to
exit."
IVR will announce if DHCP is
enabled or disabled.
Enter option followed by the
pound (#) key.
Enter value followed by the
pound (#) key. DHCP must
be "Disabled," otherwise; you
will hear the message,
"Invalid Option" if you try to
set this value.
Enter value followed by the
pound (#) key. DHCP must
be "Disabled," otherwise; you
will hear the message,
"Invalid Option" if you try to
set this value.
Enter value followed by the
pound (#) key. DHCP must
be "Disabled," otherwise; you
will hear the message,
"Invalid Option" if you try to
set this value.

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Summary of Contents for Sipura SPA-2000

  • Page 1 Sipura 2000 - FAQ 1. How do I find/set the IP of the device? Connect analog phone to RJ-45 connector on SPA-2000. On telephone keypad, enter star key four(4) times: ****. When you hear an IVR enter the code as shown in following table.
  • Page 2 Also make sure with Reseller if account is not expired or if it has money. 4. How do I upgrade the device? The firmware file(s) can be downloaded from sipura support area or alternatively you can get it from local reseller.
  • Page 3 YES. Click “Submit All Changes” button to submit the change 9. How do I reset my device to factory default? Connect analog phone to RJ-45 connector on SPA-2000. On telephone keypad, enter star key four(4) times: ****. When you hear an IVR enter the sequence...